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CBCS vs PSA Lawsuit21143

Suck it up, buttercup!! KatKomics private msg quote post Address this user
Quote:
Originally Posted by Sagii
They are starting to ask on the forum across the street who is CBCS's head grader now

With the grading wars amping up as a legitimate 2rd player enters the field, probably a good idea to get ahead of the ball and for an instagram reel or You Tube interview revealing who that is (or they are) and their experince


communication is not a strong suit of CBCS's

There is a promo on right now but apparently only on instagram?
I don't have that - why no e-mail blast to all e-mails on file?, why not on the main CBCS web page?

And this is something that could bring them business and they fail to communicate....I mean instagram is great...but what are the demographics of your business??? gonna guess for comics it's a bit older than the average instagram croud...so maybe tailor your communications so significant portions of your customer base aren't missed....but who am I....just a guy with comics who gets them graded from time to time....not anyone they would be interested in.......
Post 51 IP   flag post
If I could, I would. I swear. DrWatson private msg quote post Address this user
Quote:
Originally Posted by KatKomics
Quote:
Originally Posted by Sagii
They are starting to ask on the forum across the street who is CBCS's head grader now

With the grading wars amping up as a legitimate 2rd player enters the field, probably a good idea to get ahead of the ball and for an instagram reel or You Tube interview revealing who that is (or they are) and their experince


communication is not a strong suit of CBCS's

There is a promo on right now but apparently only on instagram?
I don't have that - why no e-mail blast to all e-mails on file?, why not on the main CBCS web page?

And this is something that could bring them business and they fail to communicate....I mean instagram is great...but what are the demographics of your business??? gonna guess for comics it's a bit older than the average instagram croud...so maybe tailor your communications so significant portions of your customer base aren't missed....but who am I....just a guy with comics who gets them graded from time to time....not anyone they would be interested in.......

You've said at least twice that you aren't submitting comics for various reasons, and you know about the discount. So, is your only motivation for posting to tell everyone to stay off your lawn?

👴
Post 52 IP   flag post
I don't believe this....and I know you don't care that I don't believe this. GAC private msg quote post Address this user
I'm not a fan of sub-grades but where I can see it being a positive is:

clarity to the CBCS checkmark as @Studley_Dudley stated.

would render the Qualified grade at CGC obsolete if Cgc adopts sub-grades...they might be forced to if this catches on with collectors.

it helps with online buying of books. you do get a clearer picture of the condition of the book overall.

I'm not sure how this might hurt the collector other than flooding the market with additional data points...convoluting the discussion.

How did the card collectors react to sub-grades? I'm assuming sub-grades were not present for card grading at the beginning.
Post 53 IP   flag post
Suck it up, buttercup!! KatKomics private msg quote post Address this user
Quote:
Originally Posted by DrWatson
Quote:
Originally Posted by KatKomics
Quote:
Originally Posted by Sagii
They are starting to ask on the forum across the street who is CBCS's head grader now

With the grading wars amping up as a legitimate 2rd player enters the field, probably a good idea to get ahead of the ball and for an instagram reel or You Tube interview revealing who that is (or they are) and their experince


communication is not a strong suit of CBCS's

There is a promo on right now but apparently only on instagram?
I don't have that - why no e-mail blast to all e-mails on file?, why not on the main CBCS web page?

And this is something that could bring them business and they fail to communicate....I mean instagram is great...but what are the demographics of your business??? gonna guess for comics it's a bit older than the average instagram croud...so maybe tailor your communications so significant portions of your customer base aren't missed....but who am I....just a guy with comics who gets them graded from time to time....not anyone they would be interested in.......

You've said at least twice that you aren't submitting comics for various reasons, and you know about the discount. So, is your only motivation for posting to tell everyone to stay off your lawn?

👴


wellllllll....I am looking through boxes...so I may not be truthful about not submitting...we'll see if I can find some books...more interested in grading and having MCS pick them up than for my PC at the moment.....

And while I know about the promo it doesn't detract from the fact that CBCS is bad at communication - I'm only aware because I frequent the chat and someone else posted it...others who maybe dissatisfied with the CGC Banana issue may be visiting the CBCS site and may not have instagram (like me) and didn't happen to see the post in the chat would have zero clue that a promo is underway- a lost opportunity...

So if they can't get something as simple as that right what are the chances they will get ahead of the ball on the 'we're suing our head grader' debacle?
Post 54 IP   flag post
If I could, I would. I swear. DrWatson private msg quote post Address this user
I wouldn't really call it a debacle. As someone mentioned before, I'm sure he was shown the door when the email business came to light.

Plus. I'm sure there is an interim head grader. Perhaps there's no announcement because they are still head hunting. I don't know.

Also, I will will concede that CBCS is bad at communicating to the general comic book public. Perhaps the person in charge of communication is 24 and doesn't realize that's life outside a smartphone and the current app du jour.

Finally, I'm not picking on you personally, Josh. You're an interesting poster and I enjoy a little back and forth with someone who can carry a conversation without getting overly wrought.
Post 55 IP   flag post


I don't believe this....and I know you don't care that I don't believe this. GAC private msg quote post Address this user
In CBCSs defense of promo communication...I truly believe this forum represents a minuscule percentage of cbcs' customers....all the other social media platforms especially Instagram are far more likely to get visibility on the promo than here.
Post 56 IP   flag post
If I could, I would. I swear. DrWatson private msg quote post Address this user
Quote:
Originally Posted by GAC
In CBCSs defense of promo communication...I truly believe this forum represents a minuscule percentage of cbcs' customers....all the other social media platforms especially Instagram are far more likely to get visibility on the promo than here.
nincompoop.
I agree, but post it everywhere you have an online presence. It's not brain science or rocket surgery.
Post 57 IP   flag post
Forum Crier OGJackster private msg quote post Address this user
If they started sub-grades, we would start getting dings for microscopic imperfections and defects that aren't visible to the naked eye.

Does that sum it up?
Post 58 IP   flag post
" . " Davethebrave private msg quote post Address this user
Quote:
Originally Posted by KatKomics


So if they can't get something as simple as that right what are the chances they will get ahead of the ball on the 'we're suing our head grader' debacle?


Debacle indeed. Let’s not mince words, this is catastrophically bad for CBCS. A company its size doesn’t have long, developed succession plans and a deep bench. Especially as the bench has been decimated by the loss of talent over the past several years.

Combine this with a lack of communication and a new competitor positioned out of the gate as a presumptive contender…
Post 59 IP   flag post
I don't believe this....and I know you don't care that I don't believe this. GAC private msg quote post Address this user
Every time someone screams catastrophe...the sky is falling...just remember PGX is still here and they have suffered major, reputational setbacks....just like cgc and they are still the top of the heap. CBCS will sustain this and move forward like they always do.
Post 60 IP   flag post
I don't believe this....and I know you don't care that I don't believe this. GAC private msg quote post Address this user
cgc buying jsa was supposed to put cbcs out of business....cbcs isn't going anywhere.

I admit I felt something like this for cbcs when Borock announced his departure...I quickly learned that cbcs and third party grading is not as fragile as I might have believed.
Post 61 IP   flag post
" . " Davethebrave private msg quote post Address this user
Quote:
Originally Posted by GAC
cgc buying jsa was supposed to put cbcs out of business....cbcs isn't going anywhere.


I agree. But we want them to succeed and grow / thrive. This is a knock in the wrong direction and during a challenging market. From a business point of view… this is very, very bad. It may of course be a catalyst for some excellent decisions but do we see that as probable?
Post 62 IP   flag post
I don't believe this....and I know you don't care that I don't believe this. GAC private msg quote post Address this user
Quote:
Originally Posted by Davethebrave
Quote:
Originally Posted by GAC
cgc buying jsa was supposed to put cbcs out of business....cbcs isn't going anywhere.


I agree. But we want them to succeed and grow / thrive. This is a knock in the wrong direction and during a challenging market. From a business point of view… this is very, very bad. It may of course be a catalyst for some excellent decisions but do we see that as probable?


I'm not sure it's any worse than any other company changing a top executive. The lawsuit aside...suing a former top executive is probably not ideal but cbcs is smart enough to hire someone who is qualified...that I feel confident about. From the outside looking in, sometimes CBCS's decisions seem odd (communication, marketing etc.) but the expertise for their core services...to me...has never been in question.
Post 63 IP   flag post
" . " Davethebrave private msg quote post Address this user
Quote:
Originally Posted by GAC
Quote:
Originally Posted by Davethebrave
Quote:
Originally Posted by GAC
cgc buying jsa was supposed to put cbcs out of business....cbcs isn't going anywhere.


I agree. But we want them to succeed and grow / thrive. This is a knock in the wrong direction and during a challenging market. From a business point of view… this is very, very bad. It may of course be a catalyst for some excellent decisions but do we see that as probable?


I'm not sure it's any worse than any other company changing a top executive. The lawsuit aside...suing a former top executive is probably not ideal but cbcs is smart enough to hire someone who is qualified...that I feel confident about. From the outside looking in, sometimes CBCS's decisions seem odd (communication, marketing etc.) but the expertise for their core services...to me...has never been in question.


They lost their biggest asset (Steve) just a few years ago. Now their #1 and (possibly/presumably) also someone else in their top 3. This is a relatively small company that depends heavily on reputation and people (yes, yes, CGC <insert joke here>. Their expertise is their people and they have lost too many.
Post 64 IP   flag post
I'm waiting.... (tapping fingers).
Splotches is gettin old!
Nuffsaid111 private msg quote post Address this user
I've been in big business for close to 40 years.
I have seen CEO's, Presidents, and other head honchos come and go every 3 - 5 years.


In all that time, I've wondered if giving an Orangutan a YES/NO switch would not do just as good as a job as many of these top guns and their YES/NO decisions.

Not generally impressed with the Top.
I do; however, get impressed with those a couple levels below that actually implement the Orangutan's (human or primate) wet dreams.
Post 65 IP   flag post
would be nice to have a snugger fit. Sigur_Ros private msg quote post Address this user
Quote:
Originally Posted by Nuffsaid111
impressed with those a couple levels below that actually implement the Orangutan's (human or primate) wet dreams.


Where the hell do you work ?!?
Post 66 IP   flag post
I don't believe this....and I know you don't care that I don't believe this. GAC private msg quote post Address this user
@Nuffsaid111 lol!!

Corpotate leadership.


Post 67 IP   flag post
I'm waiting.... (tapping fingers).
Splotches is gettin old!
Nuffsaid111 private msg quote post Address this user
Quote:
Originally Posted by Sigur_Ros
Where the hell do you work ?!?


I wish I could reveal, but public eyes ... yknow
Post 68 IP   flag post
Suck it up, buttercup!! KatKomics private msg quote post Address this user
Quote:
Originally Posted by DrWatson
I wouldn't really call it a debacle. As someone mentioned before, I'm sure he was shown the door when the email business came to light.

Plus. I'm sure there is an interim head grader. Perhaps there's no announcement because they are still head hunting. I don't know.

Also, I will will concede that CBCS is bad at communicating to the general comic book public. Perhaps the person in charge of communication is 24 and doesn't realize that's life outside a smartphone and the current app du jour.

Finally, I'm not picking on you personally, Josh. You're an interesting poster and I enjoy a little back and forth with someone who can carry a conversation without getting overly wrought.


lol...it's all good
I don't generally take things too personally as I do tend to "poke the bear" as they say
Also...most shockingly...I am frequently wrong!!! (don't tell the wife....)
Post 69 IP   flag post
I don't believe this....and I know you don't care that I don't believe this. GAC private msg quote post Address this user
Quote:
Originally Posted by DrWatson
Quote:
Originally Posted by GAC
In CBCSs defense of promo communication...I truly believe this forum represents a minuscule percentage of cbcs' customers....all the other social media platforms especially Instagram are far more likely to get visibility on the promo than here.
nincompoop.
I agree, but post it everywhere you have an online presence. It's not brain science or rocket surgery.


yes...its easy enough to post everywhere and they should post it here too...totally agree....but at the same time, the forum always gets notified by other forum members too. But yes, they should post it here too.
Post 70 IP   flag post
If I could, I would. I swear. DrWatson private msg quote post Address this user
Quote:
Originally Posted by GAC
Quote:
Originally Posted by DrWatson
Quote:
Originally Posted by GAC
In CBCSs defense of promo communication...I truly believe this forum represents a minuscule percentage of cbcs' customers....all the other social media platforms especially Instagram are far more likely to get visibility on the promo than here.
nincompoop.
I agree, but post it everywhere you have an online presence. It's not brain science or rocket surgery.


yes...its easy enough to post everywhere and they should post it here too...totally agree....but at the same time, the forum always gets notified by other forum members too. But yes, they should post it here too.

I'm not sure what to the post you quoted. Somehow it got truncated, lol.
Post 71 IP   flag post
I don't believe this....and I know you don't care that I don't believe this. GAC private msg quote post Address this user
I quoted this post.


Post 72 IP   flag post
If I could, I would. I swear. DrWatson private msg quote post Address this user
Yeah, I did something and chopped part of it out before I posted it, apparently.
Post 73 IP   flag post
I don't believe this....and I know you don't care that I don't believe this. GAC private msg quote post Address this user
I've been called worse than nincompoop but probably accurate. 🙂 🍻
Post 74 IP   flag post
I'm waiting.... (tapping fingers).
Splotches is gettin old!
Nuffsaid111 private msg quote post Address this user
Ninny?
Post 75 IP   flag post
It's like the Roach Motel for comic collectors. chester15 private msg quote post Address this user
Quote:
Originally Posted by Sagii
They are starting to ask on the forum across the street who is CBCS's head grader now

With the grading wars amping up as a legitimate 2rd player enters the field, probably a good idea to get ahead of the ball and for an instagram reel or You Tube interview revealing who that is (or they are) and their experince

Is 2rd (above) pronounced "turd"?
Post 76 IP   flag post
If I could, I would. I swear. DrWatson private msg quote post Address this user
Quote:
Originally Posted by GAC
I've been called worse than nincompoop but probably accurate. 🙂 🍻

That's wasn't even supposed to be in this thread. I used that in a post to Ed.
Post 77 IP   flag post
I don't believe this....and I know you don't care that I don't believe this. GAC private msg quote post Address this user
Quote:
Originally Posted by DrWatson
Quote:
Originally Posted by GAC
I've been called worse than nincompoop but probably accurate. 🙂 🍻

That's wasn't even supposed to be in this thread. I used that in a post to Ed.


lol!! All good my friend!! 🤣🍻
Post 78 IP   flag post
Not trying to be an ass since February 12, 2020. HulkSmash private msg quote post Address this user
Quote:
Originally Posted by GAC
Quote:
Originally Posted by DrWatson
Quote:
Originally Posted by GAC
I've been called worse than nincompoop but probably accurate. 🙂 🍻

That's wasn't even supposed to be in this thread. I used that in a post to Ed.


lol!! All good my friend!! 🤣🍻

What a cotton-headed ninnymuggins
Post 79 IP   flag post
CBCS broke up with me over Facebook. CFP_Comics private msg quote post Address this user
Where would you go to procure a head grader? This isn’t a main stream business where there are graduate’s waiting in line to be hired. I remember when CBCS was looking to hire graders. The vast majority of applicants didn’t even come close to expectations. Hopefully cross training was going on behind closed doors.
Post 80 IP   flag post
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