Not a CBCS member yet? Join now »
CBCS Comics
Not a CBCS member yet? Join now »

Is there a rejection fee for failed signature verification?19794

would be nice to have a snugger fit. Sigur_Ros private msg quote post Address this user
Is it true that if a signature fails verification you are charged the verification fee plus another $8 ?
Post 1 IP   flag post
Feel free to use my post as a checklist. multi007 private msg quote post Address this user
@Sigur_Ros I just had this happen. Yes. There is a $8 rejection fee.

Oddly enough, I bought a "Stan Lee Collectibles" signed book on ebay with the hologram and stanleecollectibles hologram coa and i just got it back yesterday as rejected. How THAT got rejected is beyond me - both holograms match, the coa is original...

I just think that Beckett got too cautious with this one... I wish I can send it back for a 2nd opinion but paying another $50 bucks to do so is crazy. Im now working on disputing my credit card as the purchase happened 90 days ago (past the ebay 30 day return period), seller not interested in my problems... So hoping the credit card co. helps me out.

That's how i know there's a $8 rejection fee.
Post 2 IP   flag post
Collector radd76 private msg quote post Address this user
@Sigur_Ros hmmm. Seems odd cus you’re paying them already to verify one way or another.
Post 3 IP   flag post
I don't believe this....and I know you don't care that I don't believe this. GAC private msg quote post Address this user
@Sigur_Ros This might help.

clickable text


Post 4 IP   flag post
Feel free to use my post as a checklist. multi007 private msg quote post Address this user
Here is the email I got from CBCS when I asked yesterday.

PS. Great job on the MUCH improved customer service! Reply received within 2 hours!!

"The original total you paid was $82. However, $29 of those dollars were refunded to you bringing to total to $63 adding the $10 off discount brings the total to $53. The $53 broken down is $30 for the services rendered of the verification process, $25 for shipping and handling, and finally an $8 rejection fee."

Hope this helps!
Post 5 IP   flag post
Collector Hexigore private msg quote post Address this user
Yeah, Stan Lee is a pisser of a signature to get verified. It doesn’t mean what you bought isn’t legit. It just means CBCS couldn’t verify it with an acceptable level of confidence.
Post 6 IP   flag post
would be nice to have a snugger fit. Sigur_Ros private msg quote post Address this user
Quote:
Originally Posted by GAC
@Sigur_Ros This might help.

clickable text




Thanks. Turns out he's incorrect though, unless that's changed since.
Post 7 IP   flag post
COLLECTOR dielinfinite private msg quote post Address this user
Quote:
Originally Posted by Sigur_Ros
Quote:
Originally Posted by GAC
@Sigur_Ros This might help.

clickable text




Thanks. Turns out he's incorrect though, unless that's changed since.


Is something going on with the message board or am I more out of it from the convention than I thought because I do not remember posting that an hour ago. I could’ve sworn that was posted months ago.

And yes, I was incorrect. You now do get charged an $8 rejection fee on top of the verification fee if a book fails
Post 8 IP   flag post
would be nice to have a snugger fit. Sigur_Ros private msg quote post Address this user
Quote:
Originally Posted by multi007
@Sigur_Ros I just had this happen. Yes. There is a $8 rejection fee.

Oddly enough, I bought a "Stan Lee Collectibles" signed book on ebay with the hologram and stanleecollectibles hologram coa and i just got it back yesterday as rejected. How THAT got rejected is beyond me - both holograms match, the coa is original...

I just think that Beckett got too cautious with this one... I wish I can send it back for a 2nd opinion but paying another $50 bucks to do so is crazy. Im now working on disputing my credit card as the purchase happened 90 days ago (past the ebay 30 day return period), seller not interested in my problems... So hoping the credit card co. helps me out.

That's how i know there's a $8 rejection fee.


Yea, same. Had two signatures and one failed, so they both fail according to CBCS. Which I guess is their way of saying "we checked one, it was bad. so we keep fees for both" ? Or maybe it just happened to be the second one they checked that failed. But I've never heard anyone say they got a part of the verification fees back. So maybe it's always coincidentally the last one they check that fails

So they get $30(okay) + $25(maybe okay) + $8(because one failed).
Makes no sense, plus I don't see it anywhere on their web site so it's really just a surprise "junk" fee. Plus, there was a deal going on at the time... $10 off sigs or something? Seems that's being ignored by billing but that's a problem I've grown used to.

Part of the email I received:

Hey T,

Yes, if a book fails verification and is rejected, we don't charge anything except the rejection fee and the service rendered on the book, which is Verification. The book in question, that was rejected, failed verification. You selected not to encapsulate upon failed verification. So the book was rejected. We charge for services rendered, so you were charged for the $55 verification fees since they went through verification, plus the $8 reject fee.


I asked for confirmation in this thread because I have received 2 different answers from CS on another question, about books being pressed first then verified... which also makes no sense.
Post 9 IP   flag post
COLLECTOR dielinfinite private msg quote post Address this user
@dielinfinite OHHH! @GAC posted a picture of my response in another thread from 3 years ago!

Okay that makes more sense. Yeah, a lot has changed since then. I think my response was before CBCS changed their pricing and tier structure
Post 10 IP   flag post
I don't believe this....and I know you don't care that I don't believe this. GAC private msg quote post Address this user
@dielinfinite Sorry bud! I should have captured the date/time at the bottom of the post I screen grabbed. I hope you don't mind that I did that. 🍻
Post 11 IP   flag post
COLLECTOR dielinfinite private msg quote post Address this user
@GAC No problem at all! I’m still tired from my day at the con yesterday (these bones are getting old), so I was just confused about what I was seeing
Post 12 IP   flag post
Masculinity takes a holiday. EbayMafia private msg quote post Address this user
Quote:
Originally Posted by multi007
Im now working on disputing my credit card as the purchase happened 90 days ago (past the ebay 30 day return period), seller not interested in my problems... So hoping the credit card co. helps me out.


scammers gonna scam, I guess.
Post 13 IP   flag post
" . " Davethebrave private msg quote post Address this user
Quote:
Originally Posted by EbayMafia
Quote:
Originally Posted by multi007
Im now working on disputing my credit card as the purchase happened 90 days ago (past the ebay 30 day return period), seller not interested in my problems... So hoping the credit card co. helps me out.


scammers gonna scam, I guess.


Why would the seller refund anything in this scenario?

Edit: also, why on earth would the CC refund anything? What did I miss?
Post 14 IP   flag post
Feel free to use my post as a checklist. multi007 private msg quote post Address this user
Quote:
Originally Posted by Davethebrave
Quote:
Originally Posted by EbayMafia
Quote:
Originally Posted by multi007
Im now working on disputing my credit card as the purchase happened 90 days ago (past the ebay 30 day return period), seller not interested in my problems... So hoping the credit card co. helps me out.


scammers gonna scam, I guess.


Why would the seller refund anything in this scenario?

Edit: also, why on earth would the CC refund anything? What did I miss?


I bought an authentic signed book. Beckett claims It wasn’t authentic. Period.
Post 15 IP   flag post
Feel free to use my post as a checklist. multi007 private msg quote post Address this user
Quote:
Originally Posted by Davethebrave
Quote:
Originally Posted by EbayMafia
Quote:
Originally Posted by multi007
Im now working on disputing my credit card as the purchase happened 90 days ago (past the ebay 30 day return period), seller not interested in my problems... So hoping the credit card co. helps me out.


scammers gonna scam, I guess.


Why would the seller refund anything in this scenario?

Edit: also, why on earth would the CC refund anything? What did I miss?


Ps. CC companies offer protections from counterfeits and forgeries. It’s part of their service. The seller can go after who he bought the book from.
Post 16 IP   flag post
Masculinity takes a holiday. EbayMafia private msg quote post Address this user
Quote:
Originally Posted by multi007
I just think that Beckett got too cautious with this one... I wish I can send it back for a 2nd opinion but paying another $50 bucks to do so is crazy.


Your first post would indicate that you know exactly what the deal is.

Quote:
Originally Posted by multi007
I bought an authentic signed book. Beckett claims It wasn’t authentic. Period.

Quote:
Originally Posted by multi007
Ps. CC companies offer protections from counterfeits and forgeries. It’s part of their service. The seller can go after who he bought the book from.


These posts are just some self-serving bullshit that a scammer would say when they are trying to cheat someone else.
Post 17 IP   flag post
would be nice to have a snugger fit. Sigur_Ros private msg quote post Address this user
Quote:
Originally Posted by multi007
Quote:
Originally Posted by Davethebrave
Quote:
Originally Posted by EbayMafia
Quote:
Originally Posted by multi007
Im now working on disputing my credit card as the purchase happened 90 days ago (past the ebay 30 day return period), seller not interested in my problems... So hoping the credit card co. helps me out.


scammers gonna scam, I guess.


Why would the seller refund anything in this scenario?

Edit: also, why on earth would the CC refund anything? What did I miss?


Ps. CC companies offer protections from counterfeits and forgeries. It’s part of their service. The seller can go after who he bought the book from.

How would you prove it's a forgery ?
I assume the CC company would want some sort of proof.
Beckett's choice to fail it doesn't mean it's not real.
I watched mine get signed but Beckett said they can't tell it's real.
Post 18 IP   flag post
Collector Hexigore private msg quote post Address this user
Quote:
Originally Posted by multi007
Quote:
Originally Posted by Davethebrave
Quote:
Originally Posted by EbayMafia
Quote:
Originally Posted by multi007
Im now working on disputing my credit card as the purchase happened 90 days ago (past the ebay 30 day return period), seller not interested in my problems... So hoping the credit card co. helps me out.


scammers gonna scam, I guess.


Why would the seller refund anything in this scenario?

Edit: also, why on earth would the CC refund anything? What did I miss?


I bought an authentic signed book. Beckett claims It wasn’t authentic. Period.


Beckett couldn’t verify it. That doesn’t mean it’s not authentic. Stan Lee’s sig varies widely, especially those from his later years. Getting his sig verified is difficult nowadays. If the documentation you have is authentic, then there is no reason to doubt the signature.
Post 19 IP   flag post
" . " Davethebrave private msg quote post Address this user
Quote:
Originally Posted by multi007
Quote:
Originally Posted by Davethebrave
Quote:
Originally Posted by EbayMafia
Quote:
Originally Posted by multi007
Im now working on disputing my credit card as the purchase happened 90 days ago (past the ebay 30 day return period), seller not interested in my problems... So hoping the credit card co. helps me out.


scammers gonna scam, I guess.


Why would the seller refund anything in this scenario?

Edit: also, why on earth would the CC refund anything? What did I miss?


I bought an authentic signed book. Beckett claims It wasn’t authentic. Period.


Beckett couldn’t verify it as authentic. I have a suspicion they wouldn’t testify they believe it a forgery either.

There is a confidence band any authenticator is placing when they give their professional opinion.

I doubt a CC company would look at the chain of events above and consider any fraud/misdeeds.
Post 20 IP   flag post
" . " Davethebrave private msg quote post Address this user
I don’t think @multi007 is a scammer.

I think there is a misunderstanding of what signature verification means (and doesn’t mean).

Having said that, I don’t think seller or CC company should reimburse anything here.
Post 21 IP   flag post
It's like the Roach Motel for comic collectors. chester15 private msg quote post Address this user
Yes, no one is declaring it a forgery. They just don't see enough similarities to confirm its authenticity. Could be Stan had an "off" day.
Post 22 IP   flag post
Feel free to use my post as a checklist. multi007 private msg quote post Address this user
@EbayMafia
@Sigur_Ros

When I’m dealing with autographs, you either trust the coa, or you get it authenticated by reputable companies (Jsa, psa, Beckett). Since it failed authentication, And I bought the signed book with the expectation that it was authentic, the expected minimum should be the seller accepts a return. (He refused). He can the go to the person he bought it from and figure it out.

It would not be right for me to keep it for several years, and sell it to someone knowing it did not pass authentication. That would be a crappy thing to do.

CCs give you up to 4 months to dispute the charge. That’s what im doing (did).

If anyone gets mad over this, oh well…
Post 23 IP   flag post
Feel free to use my post as a checklist. multi007 private msg quote post Address this user
Quote:
Originally Posted by Davethebrave
I don’t think @multi007 is a scammer.

I think there is a misunderstanding of what signature verification means (and doesn’t mean).

Having said that, I don’t think seller or CC company should reimburse anything here.


I do appreciate that. But it’s not my responsibility to bare here….

I’m not making the claim that it’s forged. Just that it failed authentication. According to the CC dispute person, she said that if I provide the document showing it was rejected, that’s all they’ll need.

@eBaymafia don’t know me to judge, other than to make standard internet flame posts… hey Your prerogative. I don’t respond in kind.
Post 24 IP   flag post
would be nice to have a snugger fit. Sigur_Ros private msg quote post Address this user
Quote:
Originally Posted by multi007
@EbayMafia
@Sigur_Ros

When I’m dealing with autographs, you either trust the coa, or you get it authenticated by reputable companies (Jsa, psa, Beckett). Since it failed authentication, And I bought the signed book with the expectation that it was authentic, the expected minimum should be the seller accepts a return. (He refused). He can the go to the person he bought it from and figure it out.

It would not be right for me to keep it for several years, and sell it to someone knowing it did not pass authentication. That would be a crappy thing to do.

CCs give you up to 4 months to dispute the charge. That’s what im doing (did).

If anyone gets mad over this, oh well…


I'm not mad. I'm just saying I don't see how the CC would refund you.
That said, I'm not a CC company.

I was just stating, like Dave did, that I felt maybe you didn't understand what a failed verification meant. It only means CBCS won't put a yellow label on it. It doesn't mean it's not real.
If a CC company just takes your word for it, I'd be surprised. But that's just me.


As for the COA, you can surely see how it is just a piece of paper with some words that really hold no value except to you, the buyer. They can be printed, photocopied, or attached to completely different books. I've bought books with COAs. They were from reputable companies that I trust. But I wouldn't expect anyone else to trust them unless they were there and watched me open them when they arrived.
Post 25 IP   flag post
Masculinity takes a holiday. EbayMafia private msg quote post Address this user
Quote:
Originally Posted by Davethebrave
I think there is a misunderstanding of what signature verification means (and doesn’t mean).


That's very generous of you. It doesn't match well with this post, but still, 3 check marks for generous thinking:

Quote:
Originally Posted by multi007
@Sigur_Ros I just had this happen. Yes. There is a $8 rejection fee.

Oddly enough, I bought a "Stan Lee Collectibles" signed book on ebay with the hologram and stanleecollectibles hologram coa and i just got it back yesterday as rejected. How THAT got rejected is beyond me - both holograms match, the coa is original...

I just think that Beckett got too cautious with this one... I wish I can send it back for a 2nd opinion but paying another $50 bucks to do so is crazy. Im now working on disputing my credit card as the purchase happened 90 days ago (past the ebay 30 day return period), seller not interested in my problems... So hoping the credit card co. helps me out.

That's how i know there's a $8 rejection fee.
Post 26 IP   flag post
" . " Davethebrave private msg quote post Address this user
Saw that and agree but chalk it up to cognitive dissonance.

I still think there is a misunderstanding of the outcome. It doesn’t -imply- a fake signature. The failure to verify shouldn’t be read that way (even if the confidence level / threshold is being viewed as overly tight).

The CC company should not take the failure to imply fraud either.

I’m disappointed (or would be disappointed) if the CC reimburses here. Those costs are ultimately borne by all…

Quote:
Originally Posted by EbayMafia
Quote:
Originally Posted by Davethebrave
I think there is a misunderstanding of what signature verification means (and doesn’t mean).


That's very generous of you. It doesn't match well with this post, but still, 3 check marks for generous thinking:

Quote:
Originally Posted by multi007
@Sigur_Ros I just had this happen. Yes. There is a $8 rejection fee.

Oddly enough, I bought a "Stan Lee Collectibles" signed book on ebay with the hologram and stanleecollectibles hologram coa and i just got it back yesterday as rejected. How THAT got rejected is beyond me - both holograms match, the coa is original...

I just think that Beckett got too cautious with this one... I wish I can send it back for a 2nd opinion but paying another $50 bucks to do so is crazy. Im now working on disputing my credit card as the purchase happened 90 days ago (past the ebay 30 day return period), seller not interested in my problems... So hoping the credit card co. helps me out.

That's how i know there's a $8 rejection fee.
Post 27 IP   flag post
It's like the Roach Motel for comic collectors. chester15 private msg quote post Address this user
If the cc company reimburses, the only impact will be on the seller it charges back. No innocent cc holders are injured in this scenario, no cost for everyone to bear.
Post 28 IP   flag post
Masculinity takes a holiday. EbayMafia private msg quote post Address this user
Quote:
Originally Posted by multi007
@eBaymafia don’t know me to judge


I feel like I know you a little bit better now though. The seller didn't commit a fraud, you're the one trying to run game. You know what you bought. You chose to buy a COA book instead of one that was already verified or witnessed. If you didn't trust the COA, you wouldn't have bought it. Did the COA book cost less than a verified copy would cost? Did you tell the seller in advance that you expect a refund if it doesn't bump up to verified? Seems that would have been the fair thing to do if that's what your expectations were.
Post 29 IP   flag post
I'd like to say I still turned out alright, but that would be a lie. flanders private msg quote post Address this user
My take on all of this is don't buy unslabbed books with Stan Lee signatures and be cautious when buying verified CBCS slabs with Lee sigs. The signature changed so much over the years and is forged so often, that even people who have witnessed Stan Lee sign their books have gotten rejected by Beckett.
Post 30 IP   flag post
639831 73 30
This topic is archived. Start new topic?