Thanks Cynthia19137
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 I’m not an ant. I’m a rootin tootin Hornet!
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Zombie_Head private msg quote post Address this user | |
| I just wanted to thank Cynthia for taking care of my two miss labeled books and one damaged book. Cynthia reached out to me and took care of everything. I received them back today and I’m very happy. Thanks again Cynthia |
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 Where's his Bat-package?
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Byrdibyrd private msg quote post Address this user | |
| Me, too. Cynthia is the one who finally emailed me back about my returns. At least one email I got from her came on a weekend, too, so she has to really be putting some hours in. Thanks, Cynthia! |
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 Collector
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Ryan4421 private msg quote post Address this user | |
| Can someone private message me her email address please...I have been waiting for a reply and I'm not hearing back from anyone. | ||
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 No rust here...
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Nearmint67 private msg quote post Address this user | |
| @Zombie_Head @Byrdibyrd Cynthia Rocks doesn't she... That gal is the best at customer service. She is the ONLY one who takes care of business. Thanks Cynthia  |
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I’m not an ant. I’m a rootin tootin Hornet!
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Zombie_Head private msg quote post Address this user | |
| @Ryan4421 I sent you a pm | ||
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 COLLECTOR
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dielinfinite private msg quote post Address this user | |
| I resent an email this morning to follow up on an issue I’ve been pestering CBCS about for over a month and lo and behold, Cynthia responds asking for information so they can create a pre-paid label for my book return! | ||
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Collector
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Ryan4421 private msg quote post Address this user | |
| @Zombie_Head thank you! | ||
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 Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| Yes,Cynthia rocks. She has assisted me in a very timely and satisfactory manner. | ||
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 I'm waiting.... (tapping fingers).Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
Cynthia to the rescue!! |
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COLLECTOR
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dielinfinite private msg quote post Address this user | |
| Cynthia came through and provided the shipping label so I can return my book! CBCS, she’s provided the only good news out of your customer service department in ages and deserves a raise! |
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 Collector
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SidTheSquid private msg quote post Address this user | |
| Agreed. She and Aaron are the only ones I've ever gotten any help from. | ||
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 I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| I'm guessing there's been some movement on addressing the Customer Service issues. I just got an email from Courtney in CS with helpful information and action. I am cautiously optimistic. |
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Collector
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Ryan4421 private msg quote post Address this user | |
| Cynthia hands down deserves every word of praise contained in this entire thread. No exaggeration, she legitimately deserves to be promoted to the head of all customer service or higher. She's amazing! | ||
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 I blame the forum gremlins.
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figment private msg quote post Address this user | |
| On my previous visit to CBCS/Beckett I asked about the GIANT empty room behind reception and was told it's reserved for Customer Service. Now they just need to get people in there! And yes, Cynthia is the best! |
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