CBCS Canada Office (Oakville)17844
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Londonman454 private msg quote post Address this user | |
| Can anyone answer the question with what is going on with the Canadian office? It looks like we can still submit through the Canadian online form however I see people saying they are rejecting the packages???? If the office is indeed closed why nothing officially from CBCS???? ANY INFORMATION WOULD BE HELPFUL! |
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 Collector
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Happyfacecomics private msg quote post Address this user | |
| Because CBCS EXCELS IN COMMUNICATION WITH THEIR CUSTOMERS! Welcome to the forum ! | ||
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ArcherC private msg quote post Address this user | |
| We had a discussion about it here: https://forum.cbcscomics.com/topic/17717/page/1/cbcs-canada/#20 |
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 I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
Quote:Originally Posted by Happyfacecomics  |
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Collector
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Happyfacecomics private msg quote post Address this user | |
| The truth sometimes hurts -if you don’t want to hear from “peanut gallery” fix the issue after 4 years, like they (CBCS) have promised months ago to have a CS AGENT trained by now - of course that never happened and definitely won’t happen in the near future now that Steve is gone and they (CBCS) are reeling for leadership, being their number 1 priority. With a years worth of business sitting and waiting to be graded and already paid for , it’s a crime that this issue still exist |
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Londonman454 private msg quote post Address this user | |
Quote:Originally Posted by ArcherC I have seen this, I posted a couple of times in that thread but nothing definitive came out of it and nothing has been posted there for almost 2 weeks. I know I am asking a lot but if CBCS could give us some information, would gratefully be appreciated. Has anyone been successful in sending books to Oakville in the last month or so? |
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
Quote:Originally Posted by Happyfacecomics I hear ya....I'm just busting your chops a bit. I know these issues are frustrating to all involved. There's alot of complaint threads (and some are definitely valid) but CBCS definitely has success stories too that get overlooked and/or ignored. They have work to do but it's not all a shit show. |
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Silversorrow private msg quote post Address this user | |
| I only sent a submission through Oakville once, after that I decided it was worth the $20 Fedex fee to cut 4 months off my TAT (2 months each direction) by sending them directly to the US CBCS address. | ||
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 past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
| Guy at the booth at the Niagara Falls convention said that the location was no longer accepting submissions.....again though, nothing official and guy at the booth looked like a homeless person they got from the street. | ||
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by Happyfacecomics speaking of communication!! looks like a decrease in return shipping vs the increase we got from CBCS!!  |
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Londonman454 private msg quote post Address this user | |
| Looking to see if anyone has had their orders return to Canada since the Oakville office closed. Did they send directly to your home? Was there any extra shipping charges if they did? | ||
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by Londonman454 They will be sent back through FedEx. FedEx will try to charge you a brokerage fee that you can get waived if you complain. It alk has to do with CBCS returning the books on a corporate account rather than a personal account |
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