CBCS Pressing Update Vol 1, #215738

Originally Posted by SteveRicketts

"Processing" isn't a tier status. It appears on an open order. You click on the order number to get the status, because that can be different if you have an order with different tiers. The only options you'll see on an order number are "Submitted", "Processing", or "Completed".

When you've clicked on the order number, the status the customer can see is limited to a few additional possibilities. I can't remember them all, but it's something like "Received", "Imaging" (if you have a VSP), "Grading", "QC"?, "Shipping", and I think "Shipped".

The status you are seeing when you view your invoice is the status that the CBCS employees can see, which is far more detailed than the customer status. This is a bug I was unaware of, and I'll have to put a ticket in to have this loophole closed. Thanks for bringing it to my attention.

The reason for the customer having a much more simplified status is because orders can bounce around to different places during production because any number of reasons, including billing problems, QC, multiple graders, customer service inquiries, etc. The bouncing of the status causes confusion with the customer and usually ends up in us receiving a phone call to ask what is going on with the order.

Originally Posted by flanders
@Silverado they are:

https://www.beckett.com/careers

Originally Posted by xkonk
Quote:

Originally Posted by flanders
@Silverado they are:

https://www.beckett.com/careers

I'd feel better if they'd copyedit the job postings. I don't know if CBCS needs people to "Handel" comic books. Maybe they need people willing to come "Bach" after a lunch break.