CBCS Pressing Update Vol 1, #215738
 CBCS Pressing
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SteveRicketts private msg quote post Address this user | |
| @Belarak Pressed and waiting to be pre-graded. | ||
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 Collector
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Shadowchaser076 private msg quote post Address this user | |
| Can I get an update on my order 24-46000BF please. This was for pressing. 24-4600571 was a regular sig verification and grading. Both were part of the promotion in December. Thanks |
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Collector
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Graybeered private msg quote post Address this user | |
| Would I be able to get an update on my orders 25-002CEB2, 25-05BFFDA. They are both for pressing/grading. Thank you |
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Collector
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Shadowchaser076 private msg quote post Address this user | |
| Is there any customer service around here?? All I want is an update on my orders. Zero emails and no one is picking up the phone. |
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Collector
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cinnamon private msg quote post Address this user | |
| @Shadowchaser076 doesn't look like it. I've got much faster replies from PSA, so it'll be interesting what happens when they start comic book grading. | ||
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Collector
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Shadowchaser076 private msg quote post Address this user | |
Quote:Originally Posted by cinnamon I decided to give CBCS a second try but shame on me. |
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 I'd like to say I still turned out alright, but that would be a lie.
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flanders private msg quote post Address this user | |
| @Shadowchaser076 you're overreacting. Turnaround time for the 3 services you selected is over 3 months. | ||
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Collector
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Shadowchaser076 private msg quote post Address this user | |
Quote:Originally Posted by flanders All I want is a response to my questions about my orders. |
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| Post 808 • IP flag post | ||
 It gets old smelling it everytime I go outside my door.
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Nearmint67 private msg quote post Address this user | |
Quote:Originally Posted by Shadowchaser076 Welcome to the forum... The first thing they will do is verify the signature authenticity. That will take 3 to 5 weeks alone depending on how many others were in front of your order. Then your books went to get in line for the @SteveRicketts wonder show. That's another 3 to 4 weeks or more. There are a bunch in line for pressing. Then they will get in the long line to be graded. Another 4+ weeks. Then heat seal, labels, encapsulation, quality control, show your books to my friends in the office. Yepper, your books are just as mentioned. Quote: Originally Posted by flanders This is the response to your question. Those of us who have been here for years now know the time lines and we reply to the new guy questions before the folks at CBCS can answer them. They will say the same things as we are telling you. Be patient. We are all waiting like you are. Just to give you another idea of your books status, I also am waiting for the December promo submission. I didn't have my books pressed (saved me 4 to 6 weeks) and my books are in the heat seal phase. Hope you get an understanding or ballpark idea where your books are in the pipeline. |
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 I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
Quote:Originally Posted by Shadowchaser076 Did you receive a Received email from CBCS? Have you been billed for the submission? If so, you have nothing to be concerned about. Requesting order status updates when you are well within the timeframe is unproductive. You are in the CBCS network and when your submissions are being worked on, you'll be notified. If you have not been billed or received a Received email, then you should try and reach out to Customer Service. Cody Lockwood would be your contact person.....DM him @Cody_Lockwood |
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Collector
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cinnamon private msg quote post Address this user | |
| @Nearmint67 You always seem to be coming up for justifications for the poor customer service. These days they could even use AI to provide better customer service and replies to emails. | ||
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
Quote:Originally Posted by cinnamon Not true...I think some people subscribe to "the customer is always right"....and some don't. I don't want to speak for @Nearmint67 but I certainly do not subscribe to that so @Nearmint67 response seems perfectly correct to me. |
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Collector
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Shadowchaser076 private msg quote post Address this user | |
Quote:Originally Posted by Nearmint67 I appreciate your response but I would happier if I receive it from CBCS themsselves. |
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| Post 813 • IP flag post | ||
 CBCS Finalizer
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Wade_Story private msg quote post Address this user | |
Quote:Originally Posted by Shadowchaser076 @Shadowchaser076 24-46000BF is pending signature verification. Once verified it will go for pressing, then the grading room. 24-4600571 has been through signature stage and pre-grading. It is in the queue for grading & finalize. |
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| Post 814 • IP flag post | ||
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CBCS Finalizer
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Wade_Story private msg quote post Address this user | |
Quote:Originally Posted by Graybeered @Graybeered 25-002CEB2 is in pressing. Once done there it will go to the grading room. Same goes for 25-05BFFDA. |
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CBCS Finalizer
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Wade_Story private msg quote post Address this user | |
| Folks please understand, while Steve, Cody & I do try to monitor the forum for requests like these, it is not our primary role, and we do not see everything. Especially if it is not a DM. Cody Lockwood can be very helpful for customer service and sales related questions. He can assist more if you email him directly at CLockwood@cbcscomics.com. | ||
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Collector
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Graybeered private msg quote post Address this user | |
Quote:Originally Posted by Wade_Story Thank you, I appreciate the update. |
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It gets old smelling it everytime I go outside my door.
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Nearmint67 private msg quote post Address this user | |
Quote:Originally Posted by cinnamon No justifications. Of course CS could be better. Just the way it is. When you have been doing this as long as some of us, maybe you will jump in and help with a question from a new member. And even though I was spot on as explained by Wade, thanks for chiming in. @Shadowchaser076 Hope to see you post some pics when you get them back. |
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Collector
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Shadowchaser076 private msg quote post Address this user | |
Quote:Originally Posted by Wade_Story Thank you very much appreciate the update. |
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