CBCS Pressing Update Vol 1, #215738
 I award you no points…
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stanley_1883 private msg quote post Address this user | |
| One year just for the press. Then the grading timeline starts….. | ||
| Post 276 • IP flag post | ||
 Collector
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Rinova private msg quote post Address this user | |
| @stanley_1883: I know how it feels. I'm in the same boat. |
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| Post 277 • IP flag post | ||
 Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| Updated - Quote: Originally Posted by Scifinator I should also note that I received email notices on only about 75% of the movement. The other ~25%, I only discovered by first clicking the "Order #" hyperlink, then clicking the "Print Invoice" hyperlink. Also, on some of the above referenced submissions, the hyperlinks are not updated to reflect the email notification of movement. So, dashboard is still hit or miss and not back to the 4th quarter 2019 norms yet, (now for some sugar coating  ) but getting there. |
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| Post 278 • IP flag post | ||
 Collector
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Gibby357 private msg quote post Address this user | |
| I can forgive a multitude of things. I can forgive being overwhelmed and having to hire and train Graders, which takes time. I can forgive being overwhelmed and having to hire and train Pressors, which takes time. What I cannot forgive, as a paying customer, in any business not just this one, is horrible customer service. Surely hiring someone to answer the phone or respond to emails would not require Indepth, technical training. This is very disappointing. My books have been marked as in processing since June of last year. I hand carried them in. The only way I knew they were in pressing was because Steve Ricketts responded to an inquiry but that was months ago and even that is not happening anymore. I have sent emails to Customer Service and anyone whose emails are listed on this site. I have called Customer Service and let messages. I have called anyone whose phone number is listed on the site to no avail. I have it set up so that I will go to CBCS to pick them up when they are done because my original intent was to drop off more at that time. I am seriously re-thinking this. As a collector, I want my books encapsulated but I might have to wait for all of this to get sorted. Right now, CBCS has not earned my return business. |
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| Post 279 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @Gibby357 - have you clicked the "Print Invoice" hyperlink after clicking your "Order #" hyperlink on your dashboard? It may have a further update. Like I mentioned above, hit or miss. | ||
| Post 280 • IP flag post | ||
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Collector
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Gibby357 private msg quote post Address this user | |
Quote:Originally Posted by Scifinator Yes, I did and there is no update. I have seen that advice in other threads, and it has never had anything different from the Dashboard. |
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| Post 281 • IP flag post | ||
 Collector
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Blair1999 private msg quote post Address this user | |
| Yeah, mine has been in submitted forever, even though CS told me I am in pressing. lol | ||
| Post 282 • IP flag post | ||
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Collector
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Gibby357 private msg quote post Address this user | |
| In fairness, I just received an email response from one of the Senior Sales Managers. With a submission of June 2021 and press screening, my books are still in pressing as of today. Hope this helps others! | ||
| Post 283 • IP flag post | ||
 Collector
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Malloc private msg quote post Address this user | |
Quote:Originally Posted by Gibby357 well, when I asked 3 months ago about my books submitted July 29, I was told they where currently working on books from June, so if they are still working on books from June that is pretty depressing.... (on a side note the 1 book I submitted for just grading [no pressing] has also not been graded, so it seems it will take another year after pressing to get the grading done) |
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| Post 284 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| UPDATED 4/19 Quote: Originally Posted by Scifinator |
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| Post 285 • IP flag post | ||
 Collector
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Bobashek private msg quote post Address this user | |
| Lucky duck | ||
| Post 286 • IP flag post | ||
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Collector
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Old55 private msg quote post Address this user | |
Quote:Originally Posted by Malloc |
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| Post 287 • IP flag post | ||
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Collector
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Old55 private msg quote post Address this user | |
I was told in December that my submission in October was in pressing.....obviously erroneous information - was also told several times by CS that they'd look into my order and get back to me "within 24 to 48 hours"....... that was in December - still waiting for that call back with info ...LOL. Was my first submission to CBCS - TOT posted on their site at the time of submission was 12 weeks for pressing , 12 weeks for grading.......but was told by a CS rep I spoke with PRIOR to submitting order that it was 8/8 weeks .....one would think that the clock would start when received , but apparently , with the ever changing TOT , if not yet in one of the stages, that's what to expect, so now it seems about a year and a half for pressing then grading..  |
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| Post 288 • IP flag post | ||
 Collector
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Hooligan6ix private msg quote post Address this user | |
| After this experience, 100+ books still out from 2021 (80 w/ fast pass & Fast press from Sept),the Tynion signing debacle, and having a book messed up in pressing, I have no plans to submit books to CBCS in 2022. Estimates, should inherently, be approximate. They serve no real purpose otherwise. Suggesting, after we have arrived around the completion date, that the times were "only estimates" FEELS misleading. Many of us would not have submitted, or had changed our submission choices, if the information presented to us at the time of submission was even close to accurate. I have seen some people suggest that CBCS could not have predicted the rush. I agree with that. However, after the 2nd or 3rd month of record-breaking submissions (if the rush started in March 2021) someone must have realized they did not have the resources to meet their original estimations. Why not update at that point? May? June? July? etc. All of this makes it FEEL like they were focused, primarily, on grabbing market share. CGC was vulnerable and they were looking to capitalize on their rival. It FEELS like they purposefully withheld information that would have put them at a disadvantage in this endeavor. I say FEEL to express that I don't know the true situation. Just how it appears to me as an individual customer. |
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| Post 289 • IP flag post | ||
 If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| Got the shipping email... from FedEx. This was a very end of April 2021 modern/expanded order with pressing. It was marked received on my end in mid May and I got the email that it moved to grading in mid January. If memory serves it moved to labels pretty quickly after that and has been there for close to 2-3 months. |
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| Post 290 • IP flag post | ||
 Collector
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CatCovers private msg quote post Address this user | |
| @xkonk I picked up my mid-to-late April 2021 order a little more than a month ago. With yours submitted and the end of April and just shipping now, would seem they took in a month to a month and a half of work over the course of about a week last spring. TAT at the time was between six and seven months. No wonder it’s gotten longer. |
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| Post 291 • IP flag post | ||
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If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| @CatCovers I'm just happy they're on their way. With the current TATs for non-fast tiers I was worried they'd start getting swamped behind all the guaranteed orders that start coming in. I only have that concern for two orders now. | ||
| Post 292 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| UPDATED 4/20 Quote: Originally Posted by Scifinator |
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| Post 293 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| So you can get a rough ideas as to where things stand higher level tiers, below are status updates on my only higher tier w/Press submission that was delivered to CBCS on February 17th. This combined submission contained one 2-Day Modern (900 Value) and one Rapid comic (Pre-1975 3900 Value) set of comics. There was no Fast Press nor Fast Pass utilized. 22-0672243 - 2 Comics - In Labels 4/20 - There was no previous notification of being in Press room or Grading room, only dashboard reflecting processing. I will update until completed. |
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| Post 294 • IP flag post | ||
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Collector
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Blair1999 private msg quote post Address this user | |
| OMG guys... it's REALLY Happening! Your 21-2593743-MDF is graded and now it is time to get the comics into a CBCS case! Your tier has entered the production area of the company and will only be here a short time before it ships out! |
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| Post 295 • IP flag post | ||
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Collector
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Bobashek private msg quote post Address this user | |
| Lucky duck | ||
| Post 296 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| UPDATED So you can get a rough ideas as to where things stand, below are status updates on my 11 Modern w/Press submissions that were delivered to CBCS on June 8th in two separate boxes. (All standard, w/out any FAST P's and one with VSP added). 5 of the 11 had press completed in 44wks, 1 of the 11 had press completed in 45wks May 28, 2021 21-1DA4D21 30 Comics - In Pressing Room May 28, 2021 21-1DA3BBA 30 Comics - Ready for Pickup 4/20 = 45wk/217 Business day TAT, In Labels 4/18, In Pressing Room May 28, 2021 21-1DA1FC5 30 Comics - In Pressing Room May 27, 2021 21-1D90B3E 60 Comics - In Pressing Room May 27, 2021 21-1D8FD6C 101 Comics - In Grading Room 4/11 May 27, 2021 21-1D8DDAD 31 Comics - In Grading Room 4/7 May 26, 2021 21-1D5943E 26 Comics - Ready for Pickup 4/19 = 45wk/216 Business day TAT, In Labels 4/11, In Grading Room 4/4 May 25, 2021 21-1D2905B 30 Comics - Shipped 4/14 = 44wk/213 Business day TAT, 4/13 Shipping, In Labels 4/12, In Grading Room 4/4 May 25, 2021 21-1D27E7E 30 Comics - In Shipping 4/22, In Labels 4/18, In Grading Room 4/4 May 25, 2021 21-1D26C85 30 Comics - In Grading Room 4/5 May 25, 2021 21-1D24259 30 Comics w/2 VSP - In Pressing Room I will update occasionally until completed. |
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| Post 297 • IP flag post | ||
 CBCS Pressing
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SteveRicketts private msg quote post Address this user | |
| I'll try to give updates on orders every week or two. We are currently finishing a few base tier June orders but July orders are already being cleaned and processed. As for fast pass orders, there are a few September orders being finished up, but October orders are being cleaned and processed. 21-1AFB2A3 In grading. 21-225CA0E In grading. 20-3F259AD Shipped. 21-39C1EAC October order. Not pressed yet. 21-2458460 Shipped. 21-22620A4 July order. Not pressed yet. 21-258E03E Shipped. 21-24EA1E0 Shipped. 21-181CFE8 Shipped. 21-1F81BE7 June order. Should be finished being pressed soon. 21-1B89D64 Contact Darryl at dhayden@cbcscomics.com. It is pressed, but have no other info on your order. |
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| Post 298 • IP flag post | ||
 Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
| @SteveRicketts great news!! | ||
| Post 299 • IP flag post | ||
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Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
| @SteveRicketts can I add order 21-3F268A9 to the queue for the next update? 21-3F268A9 have a feeling I know the answer - this was a November fast pass so sounds like not quite there yet |
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| Post 300 • IP flag post | ||
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CBCS Pressing
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SteveRicketts private msg quote post Address this user | |
| @KatKomics You can use my updates for orders by month to guide you for those orders. We're not to that order yet. Give us a few weeks and ask again. | ||
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Collector
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Bobashek private msg quote post Address this user | |
| Thank you @stevericketts, this is great news. | ||
| Post 302 • IP flag post | ||
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Collector
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Cerebus3000 private msg quote post Address this user | |
Quote:Originally Posted by SteveRicketts Thank you for the update! Sort of good news but...ouch...three months ago June orders were in progress. Hopefully you aren't still receiving three months of work for every calendar month of submissions. |
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| Post 303 • IP flag post | ||
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Collector
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Rinova private msg quote post Address this user | |
| Thank you for all your work @SteveRicketts on updating us on the status of our submissions. Much appreciated! | ||
| Post 304 • IP flag post | ||
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CBCS Pressing
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SteveRicketts private msg quote post Address this user | |
| @Cerebus3000 June was indeed a big month for submissions. July was a little lighter. The good news is that Pressing has been hiring, training, and expanding which is ramping up our volume. Our plans are to have our employee count doubled and equipment tripled from where we are currently by July/August of this year. I want the pressing turnaround to eventually be down to 12 weeks for regular submissions and make that number maintainable going forward. CBCS has been hiring and expanding exponentially over the last year in ALL departments. The past several months have seen an even more incredible push for expanse, which is not going to stop for the foreseeable future. Just know that with all the people being hired, it takes a while for them to be trained to the point they are self sufficient and have the ability to significantly impact the volume we produce. I'm very excited by what's going on behind the scenes at CBCS. We have some amazing things coming over the next few months. Many things that have been a long time in the works. I know there is a lot of frustration, and I understand. Believe me, we want you to get your books back too, and I'm optimistic that we will have the pendulum swinging in the other direction very soon. Sorry for unloading, but I know you guys want to know there's a light at the end of the tunnel. There is. Be optimistic. I certainly am because I know what's coming. |
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