CBCS Pressing Update Vol 1, #215738
 Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| FYI, this morning, I received "now in grading" notifications on two of my submissions that were delivered to CBCS on 6/8/21. As many of you know, I never use Fast Press nor Fast Pass. So these two modern submissions, appear to be about 30 weeks ahead of the estimated TAT, however, keep in mind that I have 7 other 30 comic, a 101 comic, and a 60 comic submission that were delivered that same week. So, there is some updated guidance for you all. | ||
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 Collector
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Bobashek private msg quote post Address this user | |
| Mine were delivered to CBCS 6/20/21 so hopefully I'm a few weeks behind you. | ||
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Collector
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Bobashek private msg quote post Address this user | |
| Can anyone provide an update on 21-225CA0E? I've emailed customer service a couple of times as well as called and left information for a return call but zilch. Basically, I'm hoping that orders submitted for pressing back at the end of June last year have moved on to the grading/slabbing side. 6 modern with one quickstream. I know the quickstream was slowed down because of the moderns. I'll know better for next time. | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by Scifinator My 3rd submission from the 6/8 delivery is now marked as "Grading", so now 3 have cleared the press stage in 41 weeks.  EDIT: And just like that, 1 of the 3 has moved to the "labels" sub-catagory of "Grading". |
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 Collector
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Hooligan6ix private msg quote post Address this user | |
| Appreciate the info/update @Scifinator I'm still waiting on a late April 2021 order ( no extras) as well a September 2021 order ( Fast Press / Fast Grade). So this give me a little hope. |
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @Hooligan6ix - Have you had any update on you April submission being out of pressing yet? I would think you should be in the Labels to Shipping zone of Grading at this point. | ||
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 Collector
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2021NAI private msg quote post Address this user | |
| Still waiting on my sub #21-1B89D64 from 5/17/2021. Any info would be great @stevericketts | ||
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 If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| @Scifinator @Hooligan6ix my April order has been in the grading room since mid-January (according to the email I got) and labels since pretty shortly after that (according to my memory of checking on the invoice). I'm about two weeks away from the anniversary of mailing them in. | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @Hooligan6ix @2021NAI @xkonk @Bobashek and others - One more set of notes, the 4th just moved from Pressing to Grading, and all 4 were in the same box and the 11 submissions were sent in 2 separate boxes if I recall correctly. | ||
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Collector
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Hooligan6ix private msg quote post Address this user | |
| @Scifinator I have not gotten an update on the April order. It's late April so I assumed it go pushed to May due to the rush. Nothing owed on the invoice last I checked, but will do so again. I've already emailed customer service so I assume someone will get back to me. @xkonk I believe the anniversary on my order is 4/25. It usually takes 3-5 days to get to CBCS. |
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Collector
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Bobashek private msg quote post Address this user | |
| Thank you @Scifinator. I'm patiently waiting but was hoping I'd get a response via cs email, or a response to my VM from CS or my "local rep". | ||
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Collector
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Cerebus3000 private msg quote post Address this user | |
| Hello @Stevericketts, We know you are a busy guy, and maybe can't drop in frequently to see these requests. In hopes of making it easier for you I have put together a table of "can I have an update" requests posted since your last message. Tables don't post nicely so it's an image. Text submission numbers are below the image to facilitate copy and pasting. Thanks!  21-1AFB2A3 21-225CA0E 20-3F259AD 21-39C1EAC 21-2458460 21-22620A4 21-258E03E 21-24EA1E0 21-181CFE8 21-1F81BE7 21-1B89D64 |
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Collector
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Cerebus3000 private msg quote post Address this user | |
| @Bufordpoe71 In case you missed it, I just noticed that @Stevericketts said your books were "in the grading queue" about two months ago. |
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 I blame the forum gremlins.
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figment private msg quote post Address this user | |
| I have a bunch of books in the pressing queue, most with press screen to eliminate unnecessary time and expense. I will also continue to submit them slowly as time and budget allow despite the extraordinary turn times, mostly because I believe the two Steve's when they say it will get better. It's great when your hobby explodes, but it does come with some extraordinary growing pains. | ||
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Collector
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Bobashek private msg quote post Address this user | |
Quote:Originally Posted by Cerebus3000 Thank you for posting this. |
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Collector
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Hooligan6ix private msg quote post Address this user | |
| Customer Service just sent me an email stating my April 2021 order (No extras) and September 2021 order(Fast pass/Fast pass) are ,back, in pressing. Not sure how accurate this information is, so I'll try and give them a call today. Would also like to know what the new Tier's TAT guarantee will do to our previous fast pass orders. If they jump our 2021 orders, what was the point of us paying the extra? Half of what time? If I get any new information I'll update here |
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 past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by Hooligan6ix yeah.... I have a November order with Fast Press and Fast Pass but no return emails from 'customer service' on what will happen now. I really think they should comp us the lowest express tier..failing that then give us the option to pay the difference and jump to that service level |
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 Collector
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Gibby357 private msg quote post Address this user | |
Quote:Originally Posted by Hooligan6ix Well, it is good to see you got a response from Customer Service. I guess there is a lengthy wait on that too. Smh Leo |
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Collector
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Hooligan6ix private msg quote post Address this user | |
| @Gibby357 It took 2 or 3 weeks to get the email response. Left a voicemail a little earlier. I'm not sure how long it will take them to get back to me. | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| So you can get a rough ideas as to where things stand, below are status updates on my 11 Modern w/Press submissions that were delivered to CBCS on June 8th in two separate boxes. (All standard, w/out any FAST P's and one with VSP added). 5 of the 11 had press completed in 44wks, 1 of the 11 had press completed in 45wks May 28, 2021 21-1DA4D21 30 Comics - In Pressing Room May 28, 2021 21-1DA3BBA 30 Comics - In Pressing Room May 28, 2021 21-1DA1FC5 30 Comics - In Pressing Room May 27, 2021 21-1D90B3E 60 Comics - In Pressing Room May 27, 2021 21-1D8FD6C 101 Comics - In Grading Room 4/11 May 27, 2021 21-1D8DDAD 31 Comics - In Grading Room 4/7 May 26, 2021 21-1D5943E 26 Comics - In Labels 4/11, In Grading Room 4/4 May 25, 2021 21-1D2905B 30 Comics - In Labels 4/12, In Grading Room 4/4 May 25, 2021 21-1D27E7E 30 Comics - In Grading Room 4/4 May 25, 2021 21-1D26C85 30 Comics - In Grading Room 4/5 May 25, 2021 21-1D24259 30 Comics w/2 VSP - In Pressing Room I will update occasionally until completed. |
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by Scifinator Maybe an anomaly or maybe the pinnacle has been reached. |
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by Scifinator |
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 I award you no points!
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stanley_1883 private msg quote post Address this user | |
| A fast press from October, they are still somewhere in pressing, forgive me if I sound impatient but I would think a Fast press would be quicker than this…am I asking too much? | ||
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by stanley_1883 have a fast press from November -I think we are about to get it harder than the new kid to the cell block. I genuinely fear that the express will blow right past us and as long as we are done before normal books then they will have upheld their 'fast' obligations I know it's Easter but I really hope to hear back from 'customer service' - I've had a few responses and am trying to move my fast order to 2 day Modern...apparently we can't move to the new 'lets not fix existing issues but instead create more'...sorry...'express' levels. |
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 Collector
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starlord private msg quote post Address this user | |
Quote:Originally Posted by KatKomics my Pres had fast pressing as well in September. When I last spoke with customer service they told me it was 50 weeks since arrival so that means that my books should be getting to me about end of August Andrew September so one year turn around. Did you guys are about 2 months behind me it stands to reason that you guys should be a year turn around as well. |
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I award you no points!
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stanley_1883 private msg quote post Address this user | |
| One year just for the press. Then the grading timeline starts….. | ||
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 Collector
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Rinova private msg quote post Address this user | |
| @stanley_1883: I know how it feels. I'm in the same boat. |
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| Post 277 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| Updated - Quote: Originally Posted by Scifinator I should also note that I received email notices on only about 75% of the movement. The other ~25%, I only discovered by first clicking the "Order #" hyperlink, then clicking the "Print Invoice" hyperlink. Also, on some of the above referenced submissions, the hyperlinks are not updated to reflect the email notification of movement. So, dashboard is still hit or miss and not back to the 4th quarter 2019 norms yet, (now for some sugar coating  ) but getting there. |
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Collector
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Gibby357 private msg quote post Address this user | |
| I can forgive a multitude of things. I can forgive being overwhelmed and having to hire and train Graders, which takes time. I can forgive being overwhelmed and having to hire and train Pressors, which takes time. What I cannot forgive, as a paying customer, in any business not just this one, is horrible customer service. Surely hiring someone to answer the phone or respond to emails would not require Indepth, technical training. This is very disappointing. My books have been marked as in processing since June of last year. I hand carried them in. The only way I knew they were in pressing was because Steve Ricketts responded to an inquiry but that was months ago and even that is not happening anymore. I have sent emails to Customer Service and anyone whose emails are listed on this site. I have called Customer Service and let messages. I have called anyone whose phone number is listed on the site to no avail. I have it set up so that I will go to CBCS to pick them up when they are done because my original intent was to drop off more at that time. I am seriously re-thinking this. As a collector, I want my books encapsulated but I might have to wait for all of this to get sorted. Right now, CBCS has not earned my return business. |
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @Gibby357 - have you clicked the "Print Invoice" hyperlink after clicking your "Order #" hyperlink on your dashboard? It may have a further update. Like I mentioned above, hit or miss. | ||
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