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CBCS GradedQuestions

Submitting to CBCS: A Newbie's Guide9896

COLLECTOR dielinfinite private msg quote post Address this user
So you want to submit some books to CBCS? Okay good, let's get started!


An important first step is to determine IF CBCS can grade your book. Per the CBCS website.

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Originally Posted by
CBCS grades any and all mainstream comic books that will fit into our holder. Currently, we do not certify underground comics or comic magazines. Poly-bagged comics must be removed before they can be certified. Items such as detached 3-D glasses, poly-bags, certificates of authenticity and other loose materials that can damage a book will not be encapsulated with the comic. These items will be sent back to you at no extra charge.


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Originally Posted by
What is the maximum size a comic book can be?

The maximum size is 7.625" x 10.5" and .24" thick.


Whiile CBCS cannot slab books in their rigid plastic holder that are beyond the above dimensions, there is the RAW GRADE Option (described later) that CAN accomodate larger books.






Are you submitting them at a convention or are you mailing them in? Either way, it's best to start by creating an account on www.cbcscomics.com. If you're submitting the books at a convention, the following steps aren't entirely necessary but they will make things MUCH faster and easier at the convention in addition to helping avoid errors down the line when someone at CBCS has to transcribe hundreds of invoices from a convention while trying to decipher the hieroglyphs some people pass off as handwriting.

Okay, now click on "Submit Comics." Please make note of the disclaimer concerning shipping. Also books with pressing can't go on the same invoice as non-pressed books since pressing requires books to go to another facility for pressing first as well as adding a significant amount to the turnaround time. Finally, different options affect turnaround times and the books will always ship with the slowest tier of books on the invoice, so keep that in mind as you select your options in the following steps since you CAN put a 2-Day Modern on the same invoice as a regular modern book, you won't get the 2-day modern any sooner since the whole order will ship with once the regular modern book is finished.




Click "Add Comic" to add a new comic to the order. On this next screen there is a link that says "Instructions" that describes the various fields on this screen. As of this writing it doesn't cover everything on this screen so I'll describe the fields/options not mentioned but I will make a special mention about a couple of options.

Insured Value:
This is the fair market value of the book and while it has no impact on the actual grading of the book, this is important as it determines the value the book will be insured for while under CBCS' care and when shipped back to you. Additionally, the value of the book determines the grading tiers/speed available for that particular book. There are various resources for finding this information. In a lot of cases you can use the purchased price but there are other resources available like online price guides or sites that calculate value based on recent sales like GoCollect or DreckCheck, just make sure you're looking at examples that look to be in SIMILAR condition as the book you're submitting.


Grade Screening:
This option is sometimes overlooked but is helpful in avoiding the "I paid for grading only to get a low grade!" response afterwards. If you only want to have the book graded if it is a certain grade or higher, be sure to specify it here. This option can be set for each book on the order so if you have say, moderns you only want graded if they're 9.8 or better and Golden Age books that you want graded regardless of condition, you can set those options separately.


Fast Pass:
This option cuts the current turnaround time for that tier in half. This is useful if you want your books back faster. There are also faster grading options so choose the option that best fits your budget and restlessness.


Raw Grade:
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Originally Posted by
Raw Grade is a service that is an inexpensive and fast method of providing customers with independent third-party grading for comic books, magazines or treasury edition books.

This service is designed for customers who are looking for a fast and reliable grade that will help these collectors assess their books without incurring the full cost associated with traditional grading and encapsulating.
Books graded using the Raw Grade service are evaluated, graded and placed in a Mylar bag with a backing board. The grade is displayed on a sticker that is adhered to the front of the Mylar bag. The bag is also sealed with two tamper-evident stickers on the back. The stickers are not tamper-proof. We only guarantee that the book returned is the book sent in and that the grade given was the grade assigned at the time of evaluation.

The Raw Grade service does not include a restoration check but will note obvious defects. It is strictly an evaluation of the book’s condition at the time of grading.

The Raw Grade service is not meant to provide long-term protection for comics. Customers wanting to have their books graded and protected should utilize our traditional grading service.

One important feature of the Raw Grade service is that it can be utilized in conjunction with CBCS’s Grade Screen option. When chosen during the submission process, any book that fails its CBCS Grade Screen can automatically be graded using the Raw Grade service.

The Raw Grade service provides collectors with the ability to grade Treasury Edition, Magazines as well as Comic Books






Pressing:
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Originally Posted by
Your book is evaluated for pressable defects and the best pressing process is chosen. If it is determined that your book has surface dirt that can be removed, it will be dry cleaned at this time. CBCS has several pressing processes as not all comics (or defects) are created the same. We pride ourselves on carefully selecting the right process for every comic book submitted to us.

During this evaluation, if your comic is deemed to be too fragile to safely undergo pressing, it will be rejected at this point at no cost to you. The comic will then go into the grading room to be encapsulated with the rest of your order. You are only charged for the grading fees in this case. These cases, while very rare, do occasionally happen.



Fast Press:
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Originally Posted by
Yes, Fast Pass is an optional add-on for both Pressing and/or Grading. Just like with Grading, Fast Pass cuts the turnaround for Pressing in half.



Press Screen:
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Originally Posted by
CBCS Pressing offers a screening service that will determine if your comic is a good candidate for pressing. This determination is arrived at by one factor. "Will Pressing give your comic a legitimate chance at a higher grade when certified by CBCS?" Even though almost any book will look nicer after being cleaned and pressed, we perform "Press Screening" with the ultimate goal of raising the numeric grade of your comic.

If you submitted comics in CBCS holders, we will evaluate the book while reviewing the grader's notes. If we determine that the book will likely not get a grade improvement, we will not remove the book from the holder. Your book will be returned to you still in the original holder with the rest of your order.

If you submit comics in non-CBCS holders, we will evaluate the book as well as we can, but keep in mind that we do not have the grader's notes from other companies. If we are reasonably sure we can improve the grade of the book, only then will the case be opened. We are not responsible for hidden defects that cannot be seen through the holder, and once they are opened, we will press the comic and process it through our grading and encapsulation process.




The following are signature options. These are optional but if the book has signatures not specified/paid via the options below then it will be considered writing on/in the book and be counted against the book's grade.


Add Authentic:
This option is to be used when the signature/sketch in question has been witnessed by a CBCS Authorized witness. You will need the name of the signee as well as the date of the signing. If you are preparing the invoice in advance of a convention (this will be discussed a little later) visit you can put a placeholder date and make any changes needed before submitting the books. Books submitted with only Authentic signatures will receive a yellow label.






Add Verified:
This option is to be used when the signature in question was not witnessed, whether it was a signature you got at a convention 40 years ago or a signed book you bought online. These signatures are verified by Beckett, CBCS' parent company (no longer CSA as stated on the instructions page). A few things to know about this option.



1. Signature verification is based on a comparison of known authentic examples. This means that they will unlikely be able to verify the signature of an unknown local artist. Beckett has a list of signatures they verify. It is not comprehensive but is a good place to start. If you have a question about a specific person's signature, it's best to send CBCS Customer service or Beckett an email

2. Certificates of Authenticity, photographs, or any other documentation you may have supporting the authenticity of your signatures have no bearing on this process so don't send them in. They'll just be returned to you unused so they're better of staying at home.

3. If a signature fails verification, CBCS IS NOT SAYING IT IS A FAKE. If CBCS/Beckett cannot verify the signature it only means that they could not verify it as genuine to their standard.

4. A book with a verified signature will get a red label. A book can have a combination of Authentic and Verified signatures but if a verified signature is present the book will get a red label.



5. For every Signature you add you have an option to "Encapsulate even if verification fails." If you want the book graded, regardless of the results of the signature verification, leave this box checked. Conversely, uncheck this box if you do not want the book graded should signature verification fail.

6. If a signature is accompanied by a sketch, the signature can be verified but no such claims can be made about the art itself. Basically CBCS/Beckett can say the signature is verified but will not claim that the art was done by the signee. That said, if the signature is verified, then the sketch will not be counted against the grade of the book.





After you've selected all your options for the book, they will be reflected in the Comic Summary on the right side. The Comic Summary also includes a drop-down providing the grading tiers available based on the age and value of the comic. Different tiers have different turn-around times and prices to match and are limited by the age and value of the book. Descriptions of the various grading tiers are available here. Additional options available but not included on the price list include:

Original Art:
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Originally Posted by
The Original Art Program (OAP) gives collectors yet another choice when it comes to collecting authentic signatures and artwork. Your books and original artwork on backing boards or paper can be protected in the CBCS holder with our new “Original Art” label, without having a grade displayed on the label.

This option is available for comics (primarily sketch covers) but also other mediums such as paper, backing boards, etc. Original Art also falls under the restrictions of Authentic/Verified signatures. So an Original Art book with no Authenticated or Witnessed Signatures will get a blue label. If a CBCS Authorized Witness witnessed the transfer of the artwork from the artist then it can get a yellow label. If the signature is verified it can get a red label.





Slab Only:
Just like it sounds, this service will put your book in a CBCS slab without any grading. This service was created for people that want Verified/Authentic Signatures (so it falls under those restrictions) but don't necessarily care to have the book graded.






Once you've selected your tier and all your options have been set, click Save. You can now repeat the above steps for any other books you wish to add to this order.


Once again, you also have the option of adding a Re-Holder. Re-Holders are used primarily in cases where the outer shell of a CBCS-graded book has been damaged without being compromised to the point that the book inside could have been tampered with. Think cracks, chips, etc.

If you wish to submit a reholder, click the option. You will be asked to provide the certification number from the label. After you've searched the book's information will be shown and you will be asked for the current insured value of the book. Once that is done click "Save."




Once all your books have been added, click Checkout. Select your Delivery address, payment method, and shipping method. Each shipping method will be insured for the value of the books you stated in the Insured Value fields. If you have a separate FEDEX shipping account, you can use that. The shipping fees from CBCS be cheaper but the books will be completely uninsured (allowing you to purchase your own insurance elsewhere). You will be billed by FEDEX for the shipping on whatever schedule you have set up with them. When that is all done, click "Place Order."

Your card (if that is the payment method you chose, WILL NOT be charged at this point. You will be billed once the books are received at the CBCS office, presumably so they can confirm all the books that are supposed to be on the order are there.

On the next screen, click on the word Invoice" and print a copy. You will need this printout when dropping off comics at a convention or to include if you are mailing the books in. At this point, you will also want to write on the invoice any promotional codes you may want to use (if any are available) or desire to use any of the coupons that you have available should you have a CBCS Membership.



On your CBCS Dashboard, you will see an invoice for the order and they will show the status as "Submitted." Clicking on the invoice here will take you to the list of books on the invoice divided by tier. Each tier will have a status although a more specific status for each tier can be seen if you click on "Invoice" in the top right of this screen.





If you're mailing in your comics, the next step is to pack your comics. Here is a video describing how to pack comics safely for shipping. It happens to be a CGC video but the same principles apply. Be sure to include the invoice you printed above. If your books are being pressed, ship them to this address: CBCS, 4500 140th Ave N, STE 110, Clearwater, FL 33762, otherwise ship them to CBCS, 4635 McEwen Road, Dallas, TX 75244






If you're going to a convention, bring your books and the printed invoice to the CBCS booth. When an associate is available you can give them the invoice and they will go through the books with you to make sure everything on the invoice is included.

Additionally, things can understandably change at conventions; maybe you found a book at the show floor that day that you want to send in, maybe an artist you were expecting wasn’t there to sign, or one you weren’t expecting was. You can write in those changes in on your paper invoice when dropping off your books at the booth. I would always recommend taking a photo of the final invoice you’ve marked up so you can have it for your records in case there is an issue later on.

If you hadn't submitted the invoice online ahead of time you or the CBCS associate would have to fill out a paper invoice, which can be incredibly time consuming and more prone to errors, both at the point of filling out the form and when the paper form is input in the computer later.

If you are wishing to get books signed and witnessed by a CBCS witness for a yellow label, go to the CBCS booth before the signing and let them know that you will need a witness. They will either have a witness accompany you to the signing if it is taking place at that moment or help arrange a time to meet you if, for example, there is a long line that you have to wait in before you can actually get the book signed. Once the book is signed, the witness will take possession of the book and accompany you back to the CBCS booth so you can finish processing the submission.





Once you have mailed in your books or dropped them off at the convention, the next step is to wait. You will receive an email once the books are officially received at the CBCS Offices. This is usually the day after CBCS receives the package, if you mailed them in, or about a week or more after the convection ends if you dropped them off at the convention. If you mailed in your books, this is also the date that the clock for your turn-around time begins ticking. For Convention orders the countdown begins the Wednesday after the end of the convention. At this point, the status of the order will have changed from "Submitted" to "Processing." Your books will spend most of their time at CBCS in this status. After this there will be more waiting. If you submitted your books for pressing then you will have to wait for the books to be pressed then for them to enter the grading queue before you see any further updates. Otherwise, you're just waiting for most of the stated turnaround time.

Each tier moves at its own speed but you will receive an email informing you once the tier of books has entered "Grading." At this point, most of the waiting will be over but there will still be some more to go. Opening the order on your dashboard then clicking "Invoice" will show you, more specifically, where the books are within the "grading" status. After the grading and encapsulating process is complete, you will receive another email once the books are prepared for shipping. Usually a day or two after this you will receive another email saying that the books have shipped and includes a FEDEX tracking number. At this point the grades and grader's notes for your books will be available online. To view them, open the order on your dashboard and click the small "eye" icon next to each book title so see the grader's notes for each book. As of the time of this writing, there is an issue with the grader's notes where they will not list who signed the book for books graded after about February 2019.

Now more waiting as you wait for your chosen carrier to deliver the package. I believe all services will require a signature so keep that in mind.








So now you've waited and waited and finally have your books in hand but Oh No! There is a mistake! Maybe something is misspelled on a label or a book has the wrong label. This is unfortunate but CBCS is pretty good about fixing errors. The first step is to contact customer service at customerservice@cbcscomics.com Describe the issue clearly with as much information as you can, include photos if you can. It can take a little while to get a response but once they do they'll likely respond with a message basically saying that they will fix it for free and to ship it back to them with the invoice that was included when you received it and to include the receipt for the shipping costs for reimbursement. Typically they'll do it as a store credit but you can probably request a check for the amount if that is what you'd prefer. So once again, package your book for shipping. Don't forget to include the invoice, I usually include a copy of the email chain where I describe the issue and their response saying they will fix it.

Once CBCS receives the error book, much like above, you will get an email saying the order has been received, typically under a new invoice as a "Reholder." This order will move through he system very quickly. In my experience the turnaround is about two weeks from the moment it leave my home to when I get it back.
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Collector Doc_Cop private msg quote post Address this user
thank you for your time and energy in putting this together for the new jacks among us!
Post 2 IP   flag post
CBCS President sborock private msg quote post Address this user
Great post! Thank you!
Post 3 IP   flag post
Collector GAC private msg quote post Address this user
@dielinfinite This is a fantastic how to/PSA post!!! Well done!!
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Collector Gamecube2482 private msg quote post Address this user
@dielinfinite Im about to send in my first submission so thanks so much for this. All my other submissions have been at cons. I do have 2 questions for you if you don't mind answering. Does CBCS charge my credit card when they receive my books or when I get done placing the order on the website? Also I was wanting to send 4 books to get Quickstream and 5 Moderns. Do you know if I can send all 9 books together in one package and include 2 invoices or should I just send both orders separate? Thanks for taking the time do post this, This was real helpful for me.
Post 5 IP   flag post
COLLECTOR dielinfinite private msg quote post Address this user
@Gamecube2482 You are charged when the books are received at the CBCS office. I will definitely update the post with that information since I do see it a lot.

You can send both orders in one box. I would just put the two orders in separate bundles, along with the accompanying invoice, so that it is clear that they are separate orders.
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Collector Gamecube2482 private msg quote post Address this user
@dielinfinite Cool. Thanks so much for answering my questions.
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COLLECTOR dielinfinite private msg quote post Address this user
@Gamecube2482 You’re welcome! Good luck with your books!
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COLLECTOR kaptainmyke private msg quote post Address this user
Good post @dieinfinite, well done
Post 9 IP   flag post
Collector Lonestar private msg quote post Address this user
This thread should have a "star" next to it so it is "stuck" at the top of the forum. Somebody get this done please.
Post 10 IP   flag post
Collector GAC private msg quote post Address this user
Yes, pin this post!
Post 11 IP   flag post
Collector FURIOUSWARRIOR private msg quote post Address this user
Thank you for posting this!
It's very helpful and I'll be using this information for sure.

For my first order I'll be submitting a book that is in fantastic shape. I'm guessing it's 9.2 or even higher. I don't want to spend money on the book if it's graded under a 9.0 so is that what grade screening is for? To
determine if it makes the grade?
I'd appreciate any assistance,
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COLLECTOR dielinfinite private msg quote post Address this user
@FURIOUSWARRIOR That is correct!
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Collector FURIOUSWARRIOR private msg quote post Address this user
@dielinfinite thanks a bunch!!
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Moderator Jesse_O private msg quote post Address this user
Quote:
Originally Posted by Lonestar
This thread should have a "star" next to it so it is "stuck" at the top of the forum. Somebody get this done please.

Quote:
Originally Posted by GAC
Yes, pin this post!


This WILL be pinned after it has spent some time in the current feed.

An interesting thing happened to this thread. Right after it was posted, @Doc_Cop made a comment. It was pinned within a few minutes of that. For about an hour, no one commented on it. The post was unpinned and within minutes, Steve B. commented on it and others followed quickly.

So, while it's nice to have pinned threads, it only helps if they are read. It's very easy to skip past them when looking at topics. I know I do it. But that is why it is not currently pinned. We wanted people to notice this thread.

And a HUGE Thank You goes out to @dielinfinite for seeing a need for this and taking the time to do it!!! Great job!!!!
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Collector GAC private msg quote post Address this user
@Jesse_O You are very correct in that pinned posts tend to get overlooked. I, too, have done that.
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Collector Red_Blade private msg quote post Address this user
Hi I'm planning on sending comics to CBCS but through my local comic book store (they accept submissions). I'm planning on Slab Only - should I just put a note on the comic book?

Of course I'll also tell the store staff, but they might forget or human error. So I'd like to put a note.

Any input would be helpful! Thanks!
Post 17 IP   flag post
Collector EmpTTy1 private msg quote post Address this user
This post will help out for sure. Answered a lot of my questions and you cant beat having good visuals to help explain things. Great job and thanks!
Post 18 IP   flag post
COLLECTOR dielinfinite private msg quote post Address this user
Quote:
Originally Posted by Red_Blade
Hi I'm planning on sending comics to CBCS but through my local comic book store (they accept submissions). I'm planning on Slab Only - should I just put a note on the comic book?

Of course I'll also tell the store staff, but they might forget or human error. So I'd like to put a note.

Any input would be helpful! Thanks!

Adding a note wouldn’t hurt but I’m not sure how much it would help depending on the issue it may encounter. If the shop submits the book without the slab-only option, I’d imagine CBCS would go by what’s on the invoice as opposed to what the note would say. If you’re lucky they would contact the comic shop for information and hopefully they would have the correct information available.


If you don’t mind my asking, why are you submitting through the shop as opposed to sending in the books yourself? Do you feel more confident having them handle the shipping? Are you getting a discount on grading or shipping? Or some other reason?

I ask mostly because one major benefit of submitting under your own account is that since the order is under your name then you can communicate with CBCS directly about your order instead of having to go through your comic book shop for any information. Plus it will avoid your concerns about the slab-only option being overlooked by the shop when submitting your books.

Depending on your reasons for submitting through your shop, it might be possible to split the difference somewhat. Perhaps you could submit the order under your account and work out a deal with your shop where they can ship your order with theirs and receive the package on your behalf (though that won’t really help mitigate the return shipping costs)
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Collector Red_Blade private msg quote post Address this user
Quote:
Originally Posted by dielinfinite

Adding a note wouldn’t hurt but I’m not sure how much it would help depending on the issue it may encounter. If the shop submits the book without the slab-only option, I’d imagine CBCS would go by what’s on the invoice as opposed to what the note would say. If you’re lucky they would contact the comic shop for information and hopefully they would have the correct information available.


If you don’t mind my asking, why are you submitting through the shop as opposed to sending in the books yourself? Do you feel more confident having them handle the shipping? Are you getting a discount on grading or shipping? Or some other reason?

I ask mostly because one major benefit of submitting under your own account is that since the order is under your name then you can communicate with CBCS directly about your order instead of having to go through your comic book shop for any information. Plus it will avoid your concerns about the slab-only option being overlooked by the shop when submitting your books.

Depending on your reasons for submitting through your shop, it might be possible to split the difference somewhat. Perhaps you could submit the order under your account and work out a deal with your shop where they can ship your order with theirs and receive the package on your behalf (though that won’t really help mitigate the return shipping costs)


Thanks for the input man!

As for your question, that's a really good one. I would say it's mostly the convenience as I don't have to worry about anything else as they'll take care of the packing and the shipping and all. And I only have to go pick up from their store once its arrived.
Also because I live so far (half across the globe away from the US) I really wouldn't know how to pack the books properly for that. They have specialized boxes and packaging for that, and the experience -- they been shipping books to and from the US for no less than 2 decades now I would say. They been around a long time. So yeah there's also the confidence factor.
And speaking, they also witness signings on behalf of CBCS when there are signing events on this neck of the woods. I actually also found out about CBCS from them! And that's when I started researching about the company on the internet and stumbled upon this forum. So...

And also, are Slab-only labels available in red? My signed comic books are CBCS witnessed.
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COLLECTOR dielinfinite private msg quote post Address this user
@Red_Blade No problem. Convenience is a far more valuable commodity when you’re an international customer so that makes complete sense.

And yes, you are able to get a slab-only book in a yellow label
Post 21 IP   flag post
Collector Red_Blade private msg quote post Address this user
Quote:
Originally Posted by dielinfinite
@Red_Blade No problem. Convenience is a far more valuable commodity when you’re an international customer so that makes complete sense.

And yes, you are able to get a slab-only book in a yellow label


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Collector Scifinator private msg quote post Address this user
@dielinfinite great post. On those manufacturer polybagged comics.....One might want to STRONGLY consider removing them yourself first or just send straight to press. This newbie had dozens sent in without being removed and as such, I didn't realize that there would be fairly uniform "Polybag crease" down the back of each comic. What felt and looked to be a 9.6 - 9.8 came back as a 7.0 - 9.4 in every case. Completely my bad, but hopefully, this keeps someone else from making my mistake.
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Collector nik private msg quote post Address this user
Submitted books during Fan Expo. Made the switch from CGC to CBCS cause heard good things bout CBCS. Plus authorized CGC dealer in Toronto left a poor impression on me as well
Post 24 IP   flag post
Collector Red_Blade private msg quote post Address this user
I just hope they open an Asian branch soon. If anybody from CBCS is reading this.
There's just tons of collectors out here. Imagine how convenient it would be for Asian collectors if there's a CBCS here. Just pick a country -- any country in Asia -- and all Asia-based collectors would be sending their comics there.
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COLLECTOR dielinfinite private msg quote post Address this user
I definitely feel that the first big company to establish overseas operations, whether in Asia or Europe, will get a huge leg up on the competition.
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Collector Red_Blade private msg quote post Address this user
Quote:
Originally Posted by dielinfinite
I definitely feel that the first big company to establish overseas operations, whether in Asia or Europe, will get a huge leg up on the competition.


Definitely. The conglomerates saw that from Day one. Disney, Universal, etc -- they been investing heavily in Asia. Back in the day only Japan mostly and some in Hong Kong, but now also Singapore and with heavy emphasis - China.

The Philippines, where I'm in right now, has a very strong American comic book market. Very strong. People grew up here watching and reading everything American. So American books are like a natural pastime thing. It's not 'foreign' or 'strange' to the people here. There is no need for story adjustments and there's no need for language translation. Of course when you got the books, the next thing is to have it graded. So...

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