Not a CBCS member yet? Join now »
CBCS Comics
Not a CBCS member yet? Join now »
CBCS GradedQuestions

CBCS 101: A Newbie's Guide.9896

COLLECTOR dielinfinite private msg quote post Address this user
@Jesse_O I think it might be a case of the order status not being changed to “Completed” because the serial numbers are returning as Invalid for any book on that invoice when you search for grader’s notes
Post 126 IP   flag post
Collector NDS private msg quote post Address this user
@Bronte: QR code did not work either

@Comixited: The 2017 slab is already in the system and is found when you search both the Population Report or the Grader's Notes (17-3068549-063). The book I purchased is 20-3E12373-049, thus a 2020 book. The Population Report and/or the Grader's Notes may have COVID. Dunno.

@dielinfinite: I will send an email to Customer Service.

Thanks, everyone!!

NDS
Post 127 IP   flag post
Collector NDS private msg quote post Address this user
@Jessie_O: That is what I was thinking. The Seller of 20-3E12373-050 on eBay is the same seller that I bought 20-3E12373-049 from. So I think it's just a lag or something in the process being incomplete.

@dielinfinite: That makes the most sense. A button has not been clicked (or somehting) for it to be viewed in the pop report or the grader's notes because it's maybe "still in process".

Like I said, never had this issue before... but I appreciate everyone's input and help to try and help solve the mystery. Thank you!

NDS
Post 128 IP   flag post
COLLECTOR dielinfinite private msg quote post Address this user
@NDS Grader’ Notes are supposed to become available once the order has shipped. It is not unheard of for books to be shipped without the order status being changed to Complete, which would then make the Grader’s notes go live. I don’t know enough to say how common an issue it is but I think it has happened once on one of my orders
Post 129 IP   flag post
Moderator Jesse_O private msg quote post Address this user
@NDS you book is now in the system. It will show up in the graders notes now. The population report SHOULD update in the next day or two. If it doesn't, use the "report a problem" function on the population report page.
Post 130 IP   flag post


Collector NDS private msg quote post Address this user
@Jesse_O: Thanks, Jesse! I was actually just going to post that I received a response from Customer Service. Darryl just confirmed the book in the system. All's well.

I appreciate everyone's help on this. Be well!

NDS
Post 131 IP   flag post
Collector Spidey62 private msg quote post Address this user
Soooo, while not an actual newb, I am a newb in submitting at a show. My buddy and I both submitted a few books each in NH recently. He has already received the email that his books arrived. I haven't. Seeing as both orders were from the same place and probably in the same big box, is it uncommon for them to be processed so far apart? Thanks
Post 132 IP   flag post
Moderator Jesse_O private msg quote post Address this user
@Spidey62 from what I've seen, it depends on the tier that the books were submitted for. The faster tiers get received quicker. If your friend has a fast pass or a two day modern, it would get entered sooner than a regular modern. Or, if your books are going to be pressed and his aren't, his would get entered first. I have not confirmed this with CBCS, but it's what I have observed, and it makes sense. For a con submission, your tat starts the Wednesday after the con. If your friend didn't have anything different than you, you still could be days apart on being "received". From what I've heard, CBCS is about 2 weeks out on "receiving". Anything past that, I'd call or email them. If they got a ton of submissions at a con, it will take time to get them all received.
Post 133 IP   flag post
Collector Spidey62 private msg quote post Address this user
@Jesse_O Thanks, that helps. I am always nervous when anything of mine is away from me.
Post 134 IP   flag post
385886 134 9
Log in or sign up to compose a reply.