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Please continue to ignore anything I post. southerncross private msg quote post Address this user
@sportshort Thank you 🍺
Post 26 IP   flag post
Ima gonna steal this and look for some occasion to use it! IronMan private msg quote post Address this user
Quote:
Originally Posted by sportshort
Quote:
Originally Posted by IronMan
@southerncross

I don't want to get involved in any back and forth arguing or criticism of each other. I haven't seen the email and I don't have any ten year old emails of my own.

But you are accusing CL of using an absurdly low price of $5 on an item worth far more than that to get you to purchase something else to meet the minimum $25 order.

I suggest if you believe that, you don't understand how Comic Link's Exchange actually works. The vast majority of items for sale on the Exchange are placed there by third parties. The person that owned the book. CL has no involvement in the listing of the book, they don't proof read the listing, they don't set the price, they didn't take the picture or write the description and they don't have the book there at their office. All of that was done by the seller and the seller has possession of the book.

The only books you can count on CL having possession of are books for auctions. The only listings they write up are auctions. They own very little of the inventory on their site.

I've bought and sold on Comic Link off and on since a few years after they opened. I see NO indication at all that they list books at absurdly low prices just to get people to order something else to meet the minimum. What happens is that the thousands of people that list their books for sale on the CL Exchange make mistakes in the listings. Or they sell the book(s) outside of Comic Link and don't get around to removing the listing on CL. Or they change their minds.

I've even had CL cancel a couple of orders because when they received the books I purchases from the seller (that is how it works. The seller agrees to the purchase and then ships to CL) the staff at Comic Link noted restoration and cancelled the sale. Sent the book back.

There are things CL needs to do - and have needed to do for years - to improve. Too much inventory on their Exchange is vapor. They could fix that by making sellers log in and confirm availability every month or two. Five days is too long to wait to confirm a sale. All of this is why I mostly buy and sell with CL in their auctions.

But your belief that they use "error" listings to get customers to spend another $20 bucks to meet the minimum has no basis in fact.

Hi folks, these strange hostilities must be based on misunderstanding. I read the original post and southern cross did what anyone would have done. Go for a bargain when you see it but understand when the seller says it was a mistake. He’s just asking to be treated civilly when the error was discovers and I think we all want that. Customer service matters.


I think it's unfair to say that anything I said was hostile. There was a misunderstanding on my part. I thought southerncross was saying that ComicLink was using bait and switch advertising to induce him to purchase additional item(s). So as to make the minimum purchase amount. And in southerncross original post, he did use the term "false advertising" when talking to CcmicLink.

My point was explaining how ComicLink's Exchange works, which is important in the discussion.

It would be a true rarity for CL to even have the opportunity to engage in "false advertising" on their Exchange. Because they are only HOSTING the listings. They don't own the books and they do not write the listings. The Comic Link Exchange is literally thousands of individuals posting - themselves - books they wish to sell.

So a purchaser might buy or bid on 1, 2 or 20 books. But they are buying the books NOT FROM COMIC LINK. The purchaser is buying the books from 1, 2 or 20 different people. CL is coordinating the transaction.

This really matters. If you purchase multiple items - but then decide you don't want to follow through with your entire purchase because the one you want the most isn't there - you are in fact screwing over the other person(s) who have agreed to sell you their books.

Comic Link is strict in enforcing this to protect the Exchange from constant cancelled sales. Sellers would not be inclined to list books for sale on the Exchange if they didn't believe a sale is a done deal.

Think of this way.
John and James both have books for sale on the CL exchange. One of John's books has a huge listing error, listing a book worth hundreds of dollars for five bucks.

Bryan is the first person to see John's book with a huge listing error hits the buy button.. To make the minimum $20 order he purchases a $15 book from James.

John tells CL he's not selling the book for $5. Now Bryan no longer wants to buy James book because he can't get John's. What exactly did James do wrong here? Why does he lose a sale because of John's mistake?

It's not complicated. You shouldn't order anything you don't actually want to buy, that you would not want to follow through with.

I've said multiple times there is stuff CL needs to improve on their Exchange. Sellers need to be held to higher standards. You list a book for sale on the Exchange, you need to have that book available. Sellers that forget to remove books already sold or that change their mind should get a "black mark" on their account. Do it more than a few times get booted off. And CL could police this better by making sellers go in once a month and confirm that the books they have listed are still available for purchase at the price listed.

As for rudeness - that is a decision that only the customer can make. If any customer believes they were treated rudely by any business, that alone is legitimate reason to never do business there again. And tell friends you don't do business there.

But the cause of the conflict described is not reasonable to Comic Link. It is in fact a customer wanting something unreasonable.
Post 27 IP   flag post
I hold the record for itchy trigger finger. sportshort private msg quote post Address this user
let me give it one more go. if i had been wanting something for a really long time and was unable to afford it and then it went on sales for 80 percent off, i wouldn't tell the seller "Hey, that's to good a deal, I'm going to pas because it's unfair to you the seller" i'm pretty sure none of us would. what if we then noticed a further discount if we bought multiple items, so we added one more item we didn't really need but could use and it got us a better deal. I believe we would do all of these things but what if we tried to pay and then were told that the first item was mis-marked and but we still had to buy the 2nd item in and were told that if we didn't buy the 2nd item we would never be allowed in the store and we would get our picture posted behind the counter as lousy customers. I'm not sure if this is how it all went down but what's in it for southercross to fabricate a story? since i don't know any of the players here personally but i have really enjoyed this form and the kindness i've been shown since arriving here i am going to believe southerncross does not have an agenda and neither do you Iron man. I've actually read several posts by ironman and found them very insightful and useful. i am going to first apologize if i am offending anyone because that is not my intent. I just felt that ironcross was being piled up on but that in turn could be my misunderstaning. i really think you guys are great and very helpful when someone has a need for advice. So thanks for putting up with my rant.
Post 28 IP   flag post
I've spent years perfecting my brand of assholery. DrWatson private msg quote post Address this user
I wasn't a fan of Josh, the owner of ComicLink, and the way they conducted certain aspects of their business years ago. I made my opinion public and it got me banned from the website. I just have friends bid on or buy the items for me. If I miss out on an item, it's no big deal. I've survived. Everything comes back around.
Post 29 IP   flag post
I hold the record for itchy trigger finger. sportshort private msg quote post Address this user
Quote:
Originally Posted by DrWatson
I wasn't a fan of Josh, the owner of ComicLink, and the way they conducted certain aspects of their business years ago. I made my opinion public and it got me banned from the website. I just have friends bid on or buy the items for me. If I miss out on an item, it's no big deal. I've survived. Everything comes back around.


I don't buy from them, i can't afford the items i really want (especially after all the additional fees,that they have a right to charge) but if they have bad customer service, which is the business i have been in for almost 40 years, i don't think i would want to contribute to their cause by buying from them, so i applaud you for being the bigger person and finding a work around, i don't think i would.
Post 30 IP   flag post


I've spent years perfecting my brand of assholery. DrWatson private msg quote post Address this user
It's only been about twice in about ten years.
Post 31 IP   flag post
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