CBCS Turnaround 3.08934
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Paint_Monk private msg quote post Address this user | |
June of last year??? Nope, sixteen days ago. Hoping they show up in my dashboard soon, but I'm thinking they'll be in pressing for 6-8 weeks. Will they enter them in at the pressing stage, or will I have to wait until they're received in TX for grading? |
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KatKomics private msg quote post Address this user | |
@Paint_Monk it will say pressing (at least on the actual PDF invoice - mine did at least) - took a loooong time for mine to change status but after pressing they zipped along pretty fast. | ||
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lawguy1977 private msg quote post Address this user | |
Quote:Originally Posted by Virgincollector Thanks for posting on it, I appreciate it! |
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Paint_Monk private msg quote post Address this user | |
Heck, I'm just waiting for them so show up in my dashboard as "received." As of tomorrow, it'll be 3 weeks to the day they were submitted and CBCS doesn't even have an order # for me in the dashboard. ![]() A rep today essentially told me to "relax" and they'll be in the dashboard soon but it's taking awhile. My first submission - when they were much busier - was in my dashboard within 7 days of my submission at the con. Just nervous, I suppose, since this batch included literally ALL my key issues. ![]() |
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Post 129 IP flag post |
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IronMan private msg quote post Address this user | |
Quote:Originally Posted by Paint_Monk CBCS's pressing service is in Florida. The books are graded in Texas. I've not used the pressing service. But I believe it would be a reasonable guess that tracking information on the web portal might be a bit lacking UNTIL the books have been pressed and transferred to the grading facility. This is really little different than CGC - and their pressing service is in-house and onsite. You don't see much information on the books while in pressing. It's when they are on the grading side information is on the web portal. Steve Ricketts is on the message boards here (scroll up and you'll see a post from him). Just message him to confirm he has your books. And then as the rep said, relax. After they are pressed they will transfer to Dallas TX for grading. Then they will be in the Dashboard. Addition: If CBCS has already confirmed they have your books, don't obsess over the dashboard. They are the pressing location. They will show up when they are at the grading location |
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billkruser5 private msg quote post Address this user | |
I just got these back yesterday. Received by CBCS May 12th.![]() ![]() ![]() ![]() ![]() ![]() |
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Post 131 IP flag post |
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Paint_Monk private msg quote post Address this user | |
Quote:Originally Posted by KatKomics There's no invoice - my order screen shows "No Current Orders." Hence my concern. Again, I'm good with the time it will take, I just want confirmation they've GOT the books. ![]() |
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Virgincollector private msg quote post Address this user | |
Quote:Originally Posted by Paint_Monkpatients is the key ![]() |
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Post 133 IP flag post |
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dielinfinite private msg quote post Address this user | |
@Virgincollector Patience is even more useful | ||
Post 134 IP flag post |
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Virgincollector private msg quote post Address this user | |
Quote:Originally Posted by dielinfiniteLOL ![]() |
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Post 135 IP flag post |
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Enelson private msg quote post Address this user | |
Well slap me and call me and call me Sally...my regular track submission of 7 modern books just updated as completed...THEY WERE RECEIVED JUNE 5...![]() They never even updated to grading!!! |
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Post 136 IP flag post |
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sportshort private msg quote post Address this user | |
Quote:Originally Posted by Enelson CBCS is all over the place with their tat, my regular pass modern single submission is in labels and it arrived to CBCS on may 23rd. What gives? |
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Post 137 IP flag post |
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Virgincollector private msg quote post Address this user | |
Ok so my 80 book submission from heroβs con is starting to trickle in. Seems like only half my order is in the system so far with only a phew hiccups so far that i see and will need to bring to there attention once the rest of my order is input into the system. But so far looks like itβs coming along nicely except for those phew things I see!! ![]() ![]() |
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GAC private msg quote post Address this user | |
Quote:Originally Posted by GAC ![]() |
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Post 139 IP flag post |
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lawguy1977 private msg quote post Address this user | |
Sent 5 modern books in for pressing and fast pass with 4 of them also needing VSP. Received 2/20/18. Shipped 6/25/18. |
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Post 140 IP flag post |
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Virgincollector private msg quote post Address this user | |
Quote:Originally Posted by lawguy1977Your order was before there revamping and expansion ![]() ![]() |
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Post 141 IP flag post |
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lawguy1977 private msg quote post Address this user | |
Quote:Originally Posted by Virgincollector Yeah, I've seen that on here, and I submitted 5 more books at the Amazing Las Vegas Comic Con a couple weeks ago, so definitely looking forward to the improved turnaround times. ![]() |
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Post 142 IP flag post |
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Drahcir private msg quote post Address this user | |
Sent in two pieces of signed original artwork during the VSP promo - arrived and entered into the system on June 13th. Just received the shipping info now on 6/28. Excellent turnaround speed for VSP OA. | ||
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Raven7of9 private msg quote post Address this user | |
Not sure if anyone can help but I sent in 4 books for the VSP special but I was only given a $30 credit. I called customer service and they asked me to send a email. I have sent 3 emails to customer service but no reply. Any thoughts? | ||
Post 144 IP flag post |
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Bronte private msg quote post Address this user | |
I had a few calls to customer service on my last order, and I was waiting for a final reply. It turns out the invoice showed them crediting my account. I suppose my point is, check intermittently your invoice, because sometimes they do not communicate as one might expect. |
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Raven7of9 private msg quote post Address this user | |
Much appreciated | ||
Post 146 IP flag post |
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lawguy1977 private msg quote post Address this user | |
I dropped off 5 modern books with pressing and VSP at Amazing Las Vegas Comic Con. From what I've read, it looks like those types of submissions don't show up on the Dashboard until after they come back from pressing. Is that right? | ||
Post 147 IP flag post |
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dielinfinite private msg quote post Address this user | |
@lawguy1977 You should get an email and the invoice should appear on your account once they are officially received, which can be a week or more after the end of the show. | ||
Post 148 IP flag post |
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lawguy1977 private msg quote post Address this user | |
Quote:Originally Posted by dielinfinite Ok, cool, I appreciate it. I was just wondering since it's been over 2 weeks as of this last Friday. |
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KatKomics private msg quote post Address this user | |
@lawguy1977 I've had it take almost a month for my order to show on the dash | ||
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lawguy1977 private msg quote post Address this user | |
Quote:Originally Posted by KatKomics Ok, that's what I suspected. I'll give it a few more weeks and I'm sure it will show up. Thanks for replying! |
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Post 151 IP flag post |
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JohnnyCash private msg quote post Address this user | |
I am over 8 weeks and still waiting. The TAT at the top of the page is bullsh*t. It will probably be closer to 10 weeks by the time I finally get them. Any CBCS employee going to change that TAT? |
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furlo316 private msg quote post Address this user | |
CBCS received 4 for the VSP on June 14, they shipped back TODAY with all 4 passing the sig verification. Very nice! | ||
Post 153 IP flag post |
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TimBildhauser private msg quote post Address this user | |
Quote:Originally Posted by JohnnyCash 1) The 6 week TAT listed is for U.S. submissions. As stated on the CBCS Canada page TAT for Canadian orders is 8 weeks. 2) The first batch of orders processed through the Oakville facility is on it's way back there now so you should be seeing them shortly. |
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Post 154 IP flag post |
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xkonk private msg quote post Address this user | |
Quote:Originally Posted by TimBildhauser Tim - as has been noted elsewhere in the forum, the yellow banner at the top of the CBCS Canada page stays the same as the banner on the general cbcscomics.com home page. So maybe somewhere on the Canada page it says 8 weeks, but the bright shiny thing you see first says 6. |
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