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Collector Raven7of9 private msg quote post Address this user
My order of 15 Silver Age books arrived April 24th. Just got an email that they are ready to ship. Great Job CBCS!
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Collector Naurd123 private msg quote post Address this user
How long do books sit in signature verification?
Post 802 IP   flag post
Collector Raven7of9 private msg quote post Address this user
Books have shipped! Should be here Saturday. 4 weeks and a day.
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Collector xkonk private msg quote post Address this user
@Naurd123 it usually adds a week or two to whatever else you're having done.
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Collector JerrySS private msg quote post Address this user
MY Avengers #9 shipped and should be here Saturday as well - 2 months to the day. Not bad!! Thanks CBCS
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Collector GAC private msg quote post Address this user



Still in Labels 🙁
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Collector GAC private msg quote post Address this user
Quote:
Originally Posted by GAC



Still in Labels 🙁


Now in Shipping status, yay!😀
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Collector GAC private msg quote post Address this user
Quote:
Originally Posted by GAC
Quote:
Originally Posted by GAC



Still in Labels 🙁


Now in Shipping status, yay!😀


How long does a submission stay in shipping status before going into shipped status?
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TRA LA LA esaravo private msg quote post Address this user
@GAC - When they are your books, it seems like forever. Mine hit labels Wednesday so I was hoping they had a shot at shipping on Friday. Now with the holiday on Monday, we wait.
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Collector GAC private msg quote post Address this user
Quote:
Originally Posted by esaravo
@GAC - When they are your books, it seems like forever. Mine hit labels Wednesday so I was hoping they had a shot at shipping on Friday. Now with the holiday on Monday, we wait.


So true....feels like a snails pace but I know they're within the TATs for this submission (no press)....but I want them back now..lol!
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Collector TMAN2873 private msg quote post Address this user
Quote:
Originally Posted by SauceDog
Quote:
Originally Posted by Darryl_H
Quote:
Originally Posted by SauceDog
So is anyone from CBCS going to offer some sort of update for us Canadians? Literally the only messaging I see about this is the default COVID popup on the CAN site that just has the 'closed until at least ____' date line that is occasionally updated to bump the date up another week or so - no other official messaging or discussion about solutions (curb side pickup from the facility for example).


Please send all Canada inquiries to Steve Paulus @ spaulus@cbcscomics.com, and he will be glad to answer these.

Please remember Canada is something we cannot control and are trying to update as soon as we know something.


Thanks - but Steve hasn't replied to my email I sent on May 2. That was the point of my inquiry - CBCS messaging is lacking for Canadians looking for updates since they cannot rely on the main website and either have to rely on the forums (not ideal)

Does anyone know the typical time it takes for a complete graded order to be mailed back to the customer after it arrives at the facility?


I was told on May 8 by Steve Paulus that the book I submitted on Aug 16, 2019 is in Oakville and will be sent back after they reopen. My other books I sent in last month should follow a few weeks later. I believe Ontario just started Phase 1 of reopening so I hope CBCS falls in that category of reopening.
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Collector GAC private msg quote post Address this user
@TMAN2873 As of now, 1st or 2nd week of June for CBCS Canada re-opening.
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Collector Paint_Monk private msg quote post Address this user
Quote:
Originally Posted by Naurd123
How long do books sit in signature verification?


On my submission with sig verification, it seemed to add little if any time to the process, although there are more knowledgeable members here who may have a better answer.

I just submitted 3 books with dual sigs for verification and fast pass using the May promo.

I'll let you know how fast they go through - they were received last week.
Post 813 IP   flag post
Collector cyrano0521 private msg quote post Address this user
Sig verification *can* add up to two weeks for sigs on file, depending on backlog. If there’s research involved, prepare to wait...and there’s no way to know.
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Collector Paint_Monk private msg quote post Address this user
From grading to labels in less than 24 hours (I did pay for Fast Pass). If they ship by Friday, I may just faint. Pretty impressive, CBCS! Thank you!
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Collector Batfan77 private msg quote post Address this user
I keep seeing people posting that their books are in the labels stage. How are you finding that out? Mine has just said “processing” for 4 weeks. In a email from Steve Paulus, I was told they were through grading already, the email was on May 9th.
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Collector GAC private msg quote post Address this user
@Batfan77 there will be a link labeled Invoice, click the invoice and it'll say in there.
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COLLECTOR dielinfinite private msg quote post Address this user
@Batfan77

Tracking Your Order 101
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Collector Batfan77 private msg quote post Address this user
@dielinfinite @GAC thanks for the info. I’ve read through the steps numerous times but never received an email back other than when they received the books or shipped them back. Never once in any order I’ve sent have I thought to look at the invoice button.
P.s., mine are in labels now too. Can’t wait to get these back, it was a big order for me, 17 books
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Collector Paint_Monk private msg quote post Address this user
Woo-hoo! Now showing "QC" on the control panel and imaging (I paid for images) on the invoice.

Maybe shipping tomorrow? Things seem to be moving lightning-fast this time around and my fingers are crossed.
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Collector GAC private msg quote post Address this user
Quote:
Originally Posted by GAC
Quote:
Originally Posted by GAC
Quote:
Originally Posted by GAC



Still in Labels 🙁


Now in Shipping status, yay!😀


How long does a submission stay in shipping status before going into shipped status?


I can now see the grades of my books but I received no shipping email. I have no idea when when books are scheduled to arrive.
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COLLECTOR dielinfinite private msg quote post Address this user
@GAC Unfortunately those emails are hit and miss. I rarely get them so I’ve created a free FedEx account which automatically adds and tracks packages sent to my address so even if I don’t get the email from CBCS I can still track my packages
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TRA LA LA esaravo private msg quote post Address this user
@GAC - I hope my non-pressing order ships tomorrow. I also never get an email saying “Shipped,” but get the ones before that. At the advice of @dielinfinite, I got the FedEx app for my iPad. So my order should show up there when it finally leaves CBCS.
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Collector GAC private msg quote post Address this user
@dielinfinite @esaravo awesome! thanks guys...I'll create an account now..hopefully I'll see something.
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Collector Batfan77 private msg quote post Address this user
Does anyone have one of the memberships they offer? Do you feel it’s a good value for say the first paid one? I only send in books about twice a year, roughly 10-15 in an order. I see that they give you some free stuff if you do a subscription.
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Collector GAC private msg quote post Address this user
my cbcs submission is not found in the FedEx app 🙁
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TRA LA LA esaravo private msg quote post Address this user
@Batfan77 - If you would use the coupons - meaning they are services you would use anyway, then yes. Otherwise, if you are only submitting 20-30 books per year, your membership savings on services would be less than the cost of a Bronze Membership. I have had a Bronze Membership for at least four years, and try to use the coupons (but honestly they are not services I need). But I feel that I submit enough books per year to at least break even, and you also accumulate points per each submission that can be cashed out at a later date.
Post 827 IP   flag post
Collector Paint_Monk private msg quote post Address this user
Got the email today that the books are ready to be shipped, but no shipping notice from FedEx.

Sneaky, sneaky CBCS - I am still hoping the FedEx email goes out today and I don't suffer the long weekend slog until I find out about my grades!

Thanks, CBCS, seriously. You did a great job this time with an amazing turnaround! You guys are the best.

(EDIT: Fast Pass is ABSOLUTELY worth it if you're impatient like I am. )
Post 828 IP   flag post
Collector starlord private msg quote post Address this user
@Paint_Monk I'm gonna give props to CBCS as well, My books were received on Wednesday and are now in grading. All I need is for my other submission to finish grading.
Post 829 IP   flag post
TRA LA LA esaravo private msg quote post Address this user
@Paint_Monk - I hate the "ready to be shipped" email. I am fine with waiting until I get that email. Then everyday that goes bye seems like a week! And Fridays are the worst because if it doesn't ship today, the torture continues until next week. Please don't send the "ready" email CBCS, just the "shipped" one! Sometimes it's better not to know.
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