CBCS Turnaround 3.08934
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SauceDog private msg quote post Address this user | |
| So is anyone from CBCS going to offer some sort of update for us Canadians? Literally the only messaging I see about this is the default COVID popup on the CAN site that just has the 'closed until at least ____' date line that is occasionally updated to bump the date up another week or so - no other official messaging or discussion about solutions (curb side pickup from the facility for example). | ||
| Post 776 • IP flag post | ||
 I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| @SauceDog No date as of yet for re-opening. Edit: Sorry, I should have mentioned I spoke with Steve Paulus. |
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Darryl_H private msg quote post Address this user | |
Quote:Originally Posted by SauceDog Please send all Canada inquiries to Steve Paulus @ spaulus@cbcscomics.com, and he will be glad to answer these. Please remember Canada is something we cannot control and are trying to update as soon as we know something. |
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dielinfinite private msg quote post Address this user | |
| My order, officially received last Monday, Is now “Completed” and waiting to ship! About a week and a half; all blue labels, no fast pass. Now the unbearable wait for the grades to post! |
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| Post 779 • IP flag post | ||
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starlord private msg quote post Address this user | |
| NICE! @dielinfinite I had books in grading since last week and cant wait til they ship! | ||
| Post 780 • IP flag post | ||
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dielinfinite private msg quote post Address this user | |
@starlord What happens to me a lot is that the order will complete late on Friday so I have to wait ALL weekend before they ship and I can see the grades |
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| Post 781 • IP flag post | ||
 To answer your question, no, this is not where the comics go to die.
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MutantMania private msg quote post Address this user | |
@dielinfinite Congratulations on that  I still don't understand the system (if any) for the submitted books coming in and going out. For example on the standard grading no fast pass or any extras. Your 4 books were received and will be completed in two weeks yet my order of 6 books (standard modern grading no extras) is at 3 weeks and still in processing / grading?? Just wondering? |
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Darryl_H private msg quote post Address this user | |
| @MutantMania Send me the invoice # and I can check | ||
| Post 783 • IP flag post | ||
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Darryl_H private msg quote post Address this user | |
Quote:Originally Posted by MutantMania No invoices are given priority unless they are Priority tiers such as 2-day Moderns for example. We pull orders looking at the due date only, but depending on the workflow between production workers, someone's due out Date of 5/27/20 can hit shipping before a due out Date of sat 5/20/20 simply due to the workflow. This doesn't mean the earlier order was passed up in favor of another one, just that the production worker handling your order might have had issues with the order before that slowed them down. It can be several factors that play a part in the overall operations. Keep in mind that CBCS production was closed or operating at anything other than full capacity for almost the entire month of April, and many of us didn't get back to work until last week / this week due to the restrictions. That said it does not appear that any of these orders are late yet, and you should see some movement this week. As always if you or anyone have any questions feel free to message me :-) |
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| Post 784 • IP flag post | ||
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To answer your question, no, this is not where the comics go to die.
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MutantMania private msg quote post Address this user | |
| @Darryl_H Yes that was my error as it was 3 weeks and not 5 as previously stated but thank you for the information. | ||
| Post 785 • IP flag post | ||
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Darryl_H private msg quote post Address this user | |
Quote:Originally Posted by MutantMania No worries buddy, if you ever have questions message me and we will get you answers! Happy to help! |
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| Post 786 • IP flag post | ||
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dielinfinite private msg quote post Address this user | |
| My books shipped today. A little disappointed with the grades but This order was mostly to try out a new presser since CBCS and the guy I normally use were really backed up. I’ll probably resubmit one of them later | ||
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Paint_Monk private msg quote post Address this user | |
| My books are showing "shipping" and I got the email they were ready to go out. Now I'm just waiting on the FedEx email with tracking so I can see the grades...  |
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| Post 788 • IP flag post | ||
 I live in RI and Rhode Islanders eat chili with beans.
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esaravo private msg quote post Address this user | |
| @Paint_Monk - Still waiting on my current batch. And for some reason, for the last year or longer, I will get the email from CBCS that my books are ready to ship, then nothing - no shipped email. So I have to wait for the text from FedEx saying that my package will be delivered tomorrow, the one that says make sure someone is home to sign (do they still require that?). It would be really nice to know the shipping information when the books are shipped. | ||
| Post 789 • IP flag post | ||
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dielinfinite private msg quote post Address this user | |
@esaravo I recommend registering an account with FedEx and getting the App. It doesn’t cost anything but whenever a package is sent to your address via FedEx, it will automatically be added to the app and tracked automatically. |
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| Post 790 • IP flag post | ||
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I live in RI and Rhode Islanders eat chili with beans.
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esaravo private msg quote post Address this user | |
| @dielinfinite - Just put the app on my iPad and signed up, thanks Jon! | ||
| Post 791 • IP flag post | ||
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SauceDog private msg quote post Address this user | |
Quote:Originally Posted by Darryl_H Thanks - but Steve hasn't replied to my email I sent on May 2. That was the point of my inquiry - CBCS messaging is lacking for Canadians looking for updates since they cannot rely on the main website and either have to rely on the forums (not ideal) Does anyone know the typical time it takes for a complete graded order to be mailed back to the customer after it arrives at the facility? |
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| Post 792 • IP flag post | ||
 The Fifth Golden Girl
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sborock private msg quote post Address this user | |
| @SauceDog PM sent. | ||
| Post 793 • IP flag post | ||
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zillon private msg quote post Address this user | |
| I have 4 out for pressing and grading since Sept 15 2019 .....still waiting | ||
| Post 794 • IP flag post | ||
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BSeldin305 private msg quote post Address this user | |
Quote:Originally Posted by zillon I have 1 out for authentication, pressing and grading since July 13 2019 ... On May 7 2020 update via email: "We are happy to notify you that your CBCS submission 19-26F632A has been received by the CBCS Receiving Department and is now being held in our safe, waiting to enter the grading process." I was hoping it would be graded fairly quickly, but as of this AM it is still listed as "processing". ¯ __(ツ)_/¯ |
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JerrySS private msg quote post Address this user | |
| good lord - mine will be 2 months tomorrow - guess I'll check back in 2021 | ||
| Post 796 • IP flag post | ||
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JerrySS private msg quote post Address this user | |
| Just after I posted that, I got this email! "Your CBCS submission 20-0F03242-QS is now in the process of being graded by the CBCS grading team." |
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| Post 797 • IP flag post | ||
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dielinfinite private msg quote post Address this user | |
Quote:Originally Posted by BSeldin305 Be sure you’re looking in the correct place for the most accurate status of your order. Processing is an overall status that basically means the books are at CBCS and won’t change until the books have shipped (or preparing to ship). Each tier has a more specific order status that gives you a better idea of where the books are in the process If the order is out of pressing and is in the queue for grading then you’re looking at maybe less than two weeks until the books are done and shipped |
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| Post 798 • IP flag post | ||
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BSeldin305 private msg quote post Address this user | |
| Yesterday went from "Received" to "Grading" to today "Shipping". Hooray! (gulp, until I see my grade..) | ||
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starlord private msg quote post Address this user | |
| @BSeldin305 NICE thats fast! I've been in "grading" for 2 weeks, but in fairness it's an 18 book submission. I'm just excited for the grades. | ||
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Raven7of9 private msg quote post Address this user | |
| My order of 15 Silver Age books arrived April 24th. Just got an email that they are ready to ship. Great Job CBCS! | ||
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Naurd123 private msg quote post Address this user | |
| How long do books sit in signature verification? | ||
| Post 802 • IP flag post | ||
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Raven7of9 private msg quote post Address this user | |
| Books have shipped! Should be here Saturday. 4 weeks and a day. | ||
| Post 803 • IP flag post | ||
 If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| @Naurd123 it usually adds a week or two to whatever else you're having done. | ||
| Post 804 • IP flag post | ||
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JerrySS private msg quote post Address this user | |
| MY Avengers #9 shipped and should be here Saturday as well - 2 months to the day. Not bad!! Thanks CBCS | ||
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