CBCS Turnaround 3.08934
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Jesse_O private msg quote post Address this user | |
@Masochism I believe the dashboard reads the date that the invoice was filled out. So if you mailed in your submission, the received date is later. You should have received an email from CBCS when they got it. That's the date to go by. And last I heard, they are looking into improving that so that the date when they receive it is also on the dashboard. | ||
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Cowabunga_Kyle private msg quote post Address this user | |
@Jesse_O Well You get charged after the receiving email. I just checked, the Order Received email came in on Feb 27th. As I stated above I was charged on March 3rd. So that's the timeline for my order. | ||
Post 727 IP flag post |
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Jesse_O private msg quote post Address this user | |
@Masochism ok, so the timeline should have started Feb 27th then when you got the email. So yeah, they should be done any day now. | ||
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Cowabunga_Kyle private msg quote post Address this user | |
@Jesse_O I'm stoked. Thanks sir. | ||
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Darryl_H private msg quote post Address this user | |
@Masochism If you need an update on an invoice, please let me know and I will get you one. | ||
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Cowabunga_Kyle private msg quote post Address this user | |
@Darryl_H I was just getting a feel for the TAT with the disruption while y'all were closed. I feel like it'll be any day now no worries my man. | ||
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dielinfinite private msg quote post Address this user | |
Wow! My order was delivered to CBCS on Thursday and I got the “received” email this morning. Four books, no signatures. My dashboard says the books are already in Grading/Labels status! | ||
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MutantMania private msg quote post Address this user | |
Quote:Originally Posted by dielinfinite Your books went from receiving to grading/labeling in less than 24 hours?? How in the heck does that happen? |
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dielinfinite private msg quote post Address this user | |
@MutantMania More like 3 hours but we’ll see how long it’ll be in that status | ||
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xkonk private msg quote post Address this user | |
The received email was probably late. Even still, two or three-day turnaround is pretty baller. | ||
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Naurd123 private msg quote post Address this user | |
I’m happy for your fast turnaround but don’t forget those of us at the back of the bus. 5 months. |
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MutantMania private msg quote post Address this user | |
@dielinfinite wow that is even more amazing! I thought it was FIFO?? Error maybe?? Fast pass?? My 6 for just standard grading were received on the 10th and still show processing ![]() |
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dielinfinite private msg quote post Address this user | |
@MutantMania Orders will say “Processing” until they are preparing for shipping. My order in Grading says it’s “processing.” Be sure you’re looking in the right place for status info They’re also not strictly First In First Out. Tim did a post a while back that explains it a little bit. I’ll see if I can find it later |
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MutantMania private msg quote post Address this user | |
@dielinfinite Ok cool ![]() ![]() |
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dielinfinite private msg quote post Address this user | |
Quote:Originally Posted by Naurd123I assume that is an order that includes pressing? Turnaround times for pressing are a mess, exacerbated by the fact that they have been closed for about 3 weeks so far while they move from Florida to Texas. I have an order for pressing that was received at the end of September, so going on 8 months |
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starlord private msg quote post Address this user | |
So I'm in a pickle of financial trouble. I sent some books to get graded and they are marked recieved, but murphys law slapped me in the face. So here is the question. Since my books are at cbcs can I down grade my books to get raw grades and polybagged versus being slabbed? I know it's a stretch but I am in bind. | ||
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dielinfinite private msg quote post Address this user | |
@starlord That is possible, depending on where the books are in the process. You can try sending a direct message to either @sborock or @Darryl_H, send an email to customerservice@cbcscomics.com, or start a new ticket in the Customer Service Portal to make the request. Be sure to include the Invoice number. May I ask, do you want to move to Raw Grade because it’s cheaper than full slabbing or do you need the books back sooner to resell? |
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starlord private msg quote post Address this user | |
@dielinfinite I'd rather have them back, but I feel that for their trouble and Inconvenience I could at least pay half. | ||
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dielinfinite private msg quote post Address this user | |
@starlord Basically everything I said applies, just ask them to return the books. Again, it depends on where the books are in the process but it’s certainly something they can do | ||
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starlord private msg quote post Address this user | |
@dielinfinite Thanks for advice, I messaged all 3 and my books are marked "received" | ||
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JerrySS private msg quote post Address this user | |
First book ever sent to CBCS was on March 15, (Avengers 9) it's been nearly 2 months, but it says it's "Processing" so I am just waiting. ![]() |
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Cowabunga_Kyle private msg quote post Address this user | |
@Darryl_H looks like I'll need to take you up on your offer. An order I mailed in after the shutdown just completed while an order from before the shutdown is still processing. Halp!![]() |
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Darryl_H private msg quote post Address this user | |
@Masochism Let me look into this! | ||
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dielinfinite private msg quote post Address this user | |
Quote:Originally Posted by JerrySS Orders are in “Processing” most of the time books are at CBCS. Books that are being graded are in Processing. Be sure you’re looking in the correct place for your order status |
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Paint_Monk private msg quote post Address this user | |
Holy smokes. I had 4 books received yesterday and paid for fast pass. They went through "received", "billing" and "submitted" yesterday. Today they are in "grading". WOW that IS fast. EDIT: (As of 20 minutes ago, the invoice says they are in "Labels" ) ![]() ![]() ![]() ![]() ![]() |
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Cowabunga_Kyle private msg quote post Address this user | |
@Darryl_H How'd that go? | ||
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GAC private msg quote post Address this user | |
I just got the email that my books went into grading!!! woohoo!!![]() |
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BSeldin305 private msg quote post Address this user | |
I also received an email this AM. I want to believe it, but I don't think its accurate. "We are happy to notify you that your CBCS submission 19-26F632A has been received by the CBCS Receiving Department and is now being held in our safe, waiting to enter the grading process. Once your submission reaches the grading room, you will be notified by email. Subsequent email updates will be sent to you as your submission moves through the certification, encapsulation, and shipping processes." |
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GAC private msg quote post Address this user | |
my books are in Labels now! | ||
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Voodoo_Jim private msg quote post Address this user | |
and some day, my books will get through pressing... | ||
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