CBCS Turnaround 3.08934
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josfriend private msg quote post Address this user | |
CBCS work has always been excellent but when I dropped my books off 6 months ago at Wizard World I was told that they could beat the time of the other company. The other's companies books were returned 2 months ago (including pressing). I would still leave them at CBCS is they could give me a concrete delivery date, but they can't. | ||
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josfriend private msg quote post Address this user | |
Quote:Originally Posted by josfriendCBCS work has always been excellent but when I dropped my books off 6 months ago at Wizard World I was told that they could beat the time of the other company. The other's companies books were returned 2 months ago (including pressing). I would still leave them at CBCS if they could give me a concrete delivery date, but they can't. |
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by josfriend That is an issue that would understandably would add to your frustration and decision. Honestly, I thought I might have all mine back before year end and was hoping to receive by Thanksgiving, but the parties that I was dealing with never gave me such assurances that was completely my guestimate and hope. But, the TAT on my 1,300 grade only submissions from SDCC ended up being 1 1/2 to 5 weeks, to which I was amazed. More importantly, they were accurate grades. |
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Post 603 IP flag post |
![]() Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
Just a thought - would it not make sense to have a trusted external supplier do the pressing just to catch up on the 7 - 8 month backlog? The normal TAT for non-pressed is seriously incredible (like only 4 weeks now). That's been supremely cleaned up. Isn't it time to clean up the pressed books now also via another method than just the CBCS presser(s) doing it? |
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Post 604 IP flag post |
![]() Rest in Peace |
Jesse_O private msg quote post Address this user | |
@Nuffsaid111 Borock mentioned in that interview this week that steps were being taken to improve the pressing TAT. Stay tuned. | ||
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southerncross private msg quote post Address this user | |
@Nuffsaid111 not exactly. I'm a few days away to seven weeks and my books are still in processing | ||
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josfriend private msg quote post Address this user | |
Quote:Originally Posted by southerncrossover 5 months in processing for me |
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southerncross private msg quote post Address this user | |
@josfriend did you send your books in for a press ? | ||
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BSeldin305 private msg quote post Address this user | |
Quote:Originally Posted by Scifinator I received a nice call from Steve Borock Friday night. He is confident they will track down the book and has already begun to make things right. We'll hope for the best. |
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Post 609 IP flag post |
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josfriend private msg quote post Address this user | |
Quote:Originally Posted by southerncrossMy books were given to both companies at Chicago Wizard World in August 2019. Pressed and graded books were returned by the other company in January. The books given to CBCS are still waiting to be pressed. My credit card was charged over 5 months ago for the pressing and grading by CBCS. I have asked for my books and my money back. |
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Post 610 IP flag post |
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southerncross private msg quote post Address this user | |
@josfriend I understand wanting a refund. Myself no press and I dropped them off at the grading expo. I'd thought after spending that kind of money they'd be quick on the turn around for me. |
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Post 611 IP flag post |
![]() Rest in Peace |
Jesse_O private msg quote post Address this user | |
@southerncross pm sent Edit: all regular submissions from the CBCS Expo should be returned by now. If you attended the expo, submitted for regular grading, and have not seen you books back yet, contact CBCS. |
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Post 612 IP flag post |
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KMiracleman private msg quote post Address this user | |
Just wanted to point out the disparity between services: dropped off two books at C2E2 on April 1st with the two week TAT guarantee - I got notice that they're shipping my books today! Yay! Great job doing even better than what you promised, CBCS! BUT - my order that's been sitting with press screening since September of 2019 is still in "Processing"....BOO. Press and Press Screening = ETERNITY. | ||
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by KMiracleman They took in an unexpectedly huge amount of comics for Press at SDCC last July. One submitter alone handed off over 1,800 comics for press that they are still working through. I have a feeling they will get caught up with press soon. |
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Post 614 IP flag post |
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Darryl_H private msg quote post Address this user | |
Our current turn around times for regular submissions is 5 weeks (or less) and has been this way for a while now. As for pressing, we do have plans in place to help this area improve greatly, but it will take time. Please keep in mind that any issues freeze your TAT's and well delay the submission. For example, if we need to speak to a customer about a signature we found on the first page, that is not listed in the paperwork, this will slow down the turn around for however long it takes to speak with the customer and resolve the issue. |
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Post 615 IP flag post |
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Darryl_H private msg quote post Address this user | |
Quote:Originally Posted by southerncross Your order should be seeing movement now. If you have any issues please contact me and i will take care of it for you, and my apologies. |
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Topher private msg quote post Address this user | |
Quote:Originally Posted by Darryl_H Mine too? ![]() |
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Post 617 IP flag post |
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teacha777 private msg quote post Address this user | |
Fast pressing works for moderns at the very least, I submitted at the end of December and got my books back by the end of February it was only 5 books though...so if you are trying to do a quick flip fast press is a must | ||
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Duece411 private msg quote post Address this user | |
Still waiting on mine can anyone give word as to how long?![]() |
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Qillabee private msg quote post Address this user | |
![]() How much can I trust this th time frame? |
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xkonk private msg quote post Address this user | |
@Qillabee If they emailed you that, it should be pretty reliable. When did they get your books and what are they doing (pressing, verifying signatures, just grading)? | ||
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Qillabee private msg quote post Address this user | |
Quote:Originally Posted by xkonk At C2E2, and they were witnessed signatures. It's 3 books. |
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Topher private msg quote post Address this user | |
Quote:Originally Posted by Qillabee Not very trustworthy. I'm still waiting. ![]() |
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xkonk private msg quote post Address this user | |
@Qillabee so they got your books down to Texas probably a week ago or less? Witnessed signatures shouldn't add any time as long as your paperwork was on point, so you should be looking at the standard ~5 week TAT right now. | ||
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xkonk private msg quote post Address this user | |
@Topher pressing is known to be pretty behind, and then it would have to be graded afterward. Plus you have the Canada shipping process to contend with, right? | ||
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Topher private msg quote post Address this user | |
@xkonk My submission was made in person in a convention, late in August. The books arrived at their facility September 11th. It's been 26 weeks. | ||
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Qillabee private msg quote post Address this user | |
Quote:Originally Posted by xkonk My buddy submitted his with me and is due to come back to him today. |
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Post 627 IP flag post |
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Naurd123 private msg quote post Address this user | |
I wonder who in the forum has been waiting the longest. I'm waiting to hear how exactly they will be addressing/resolving the pressing issue. They should stop taking pressing books for a while to catch up. |
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Darryl_H private msg quote post Address this user | |
@Duece411 Pressing? | ||
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Duece411 private msg quote post Address this user | |
Darrl_H there in pressing just wondering? Do you have a time frame? No rush want em done right was just wondering homie... | ||
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