CBCS Turnaround 3.08934
 Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @Ninjanick i am pretty confident you will see yours soon. Some of my SDCC submissions have already been received and currently with two more in grading and another two in pressing. Plus, keep in mind, some of my orders have moved straight from submitted to Labels. Yours could very well be in Dallas already. Gotta say, i have been pleased with the results from @SteveRicketts team. | ||
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 Collector
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MightyThor460 private msg quote post Address this user | |
| How long do books usually remain in the QC/Imaging stage? My book has been there since last Thursday. | ||
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 Collector
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TranthamJ private msg quote post Address this user | |
| @MightyThor460 I wouldn’t put much thought into what the status says. They don’t seem to be in real-time. Last week I had it showing Processing and Grading on the website, It said “Labels” on the invoice, which I figured had to be a mistake because I dropped the books off on 2/7. On 2/14 I got the email saying the order was ready for pick up. I went and got it yesterday but it still shows as “Shipping” on the website and invoice. | ||
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MightyThor460 private msg quote post Address this user | |
Quote:Originally Posted by TranthamJ That makes sense. I've been waiting on this one since August so I'm itching to get it back. Turns out pressing plus verification is a formula for a super long turnaround! |
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wtbmok private msg quote post Address this user | |
| @MightyThor460 I had no pressing and submitted in August, just got it back recently. It takes long but it comes eventually | ||
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MightyThor460 private msg quote post Address this user | |
| I'm just nervous now since the book has been stuck at QC/Imaging for three weeks. I called the customer support number but they couldn't tell me anything more than the dashboard says. | ||
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 Collector
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Naurd123 private msg quote post Address this user | |
| Is there some discussion or thread from CBCS staff on how they are addressing this backlog? | ||
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Topher private msg quote post Address this user | |
 My order was due in January than pushed to February...with March upon us. How come a company can get this far behind with its backlog? |
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MightyThor460 private msg quote post Address this user | |
| What’s crazy is I had another book that was signed at a CBCS event that got turned around in less than a month. | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| It seems that there are really three distinct levels of TAT aside from the service level chosen. 1) Standard US submissions w/o press I have experienced to be 1 1/2 week to 6 weeks since July of 2019 and based on recent posts looks to be consistently in 5 weeks or under now. 2) Canada/International submissions. There probably should be a separate thread for these TAT's as it looks like a lot of the CA/Int'l submitters are experiencing TAT's well in excess of what my fellow Yanks are experiencing. For some reason(s), intermediary, customs, etc., looks like these submission end up taking 1-3 times longer than standard US submissions. That is an off the cuff impression and not an educated/studied observation. 3) Press submissions. By its very nature, it is going to be time consuming. If they get two figure submissions per day, probably will get TAT down to respectable levels in due time. If they get monster 4 figure submissions, it will surely add months to TAT. I know that they are still cycling through my SDCC submissions but have seen that there is hope as others have posted receiving back their August press submissions. |
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Topher private msg quote post Address this user | |
Quote:Originally Posted by Scifinator It's possible but my submission was made at a convention so no customs or other time consuming shenanigans. I did ask for pressing. |
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BSeldin305 private msg quote post Address this user | |
Quote:Originally Posted by Topher Get comfy pal!  |
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 COLLECTOR
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dielinfinite private msg quote post Address this user | |
Quote:Originally Posted by Topher  Unfortunately variable turnaround times and backlogs are not uncommon in comic book grading. Heck before about midway through last year, CBCS turnaround was like 5-6 months WITHOUT pressing. I’m not saying that that is acceptable and I really would like to hear what steps CBCS is taking to address the long pressing turnaround, but unfortunately waiting for books happens regularly here and at CGC (not really sure about PGX turnarounds since I don’t know anyone that uses them regularly) |
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by Topher Whelp, there you go, your pressing is going to be your first hold up. Hopefully once they are done with SDCC 2019 submissions they will get back down to the more normal 12 week TAT. I think they will. And, I must say, I have been very pleased with my CBCS press results to date. |
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MightyThor460 private msg quote post Address this user | |
| I am very much looking forward to seeing my pressing results. The book looked amazing aside from some waviness at the top edges. It was the first book I ever got signed years ago so I was very excited to discover CBCS’ sig verification option. | ||
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Naurd123 private msg quote post Address this user | |
| For those of us who buy and sell we can't wait for a hot comic to be graded 6 months later. There is a possibility the lower cost grading tiers turnaround times are artificially extended out to push us into the more expensive tiers and services. That's pretty smart but customer service suffers and well as incurring an opportunity cost. I would just like to hear from CBCS. Which overall is an outstanding company. | ||
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Topher private msg quote post Address this user | |
Quote:Originally Posted by BSeldin305 Oooooh boy |
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Topher private msg quote post Address this user | |
Quote:Originally Posted by dielinfinite It took them 5 months for my submission last year. I was confident that the TAT would be pretty much the same. |
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by Topher But, did you take into account some fool dropping off 3,000+ comics at SDCC? Of those, the ones that were grade only sailed through in well under guaranteed submission times. The half that were to be pressed obviously log jammed them. I don't see CBCS trying to push us to higher charged fast pass service, just a legitimate delay due to excess press submissions. |
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Naurd123 private msg quote post Address this user | |
| Just to be clear, this is not a post to bash CBCS. Its trying to get some feedback from CBCS and how they are adjusting their business model to provide faster turn around times. Especially in the pressing area. Having too much volume is not a business reason or excuse but how in the short term and long term they plan to alleviate this problem. Its no longer acceptable to wait 5 months or longer and still attract new gradings to their business. How long do baseball cards take to be graded? | ||
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Collector
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Topher private msg quote post Address this user | |
Quote:Originally Posted by Scifinator I did take it into account. I think it's a problem that they didn't plan ahead for this massive arrival. |
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Naurd123 private msg quote post Address this user | |
| Beckett Grading Services announced, beginning February 19, 2020, submissions received will no longer have a guaranteed turnaround time. Reason cant find qualified staff. Please apply if you think you are.... | ||
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Darryl_H private msg quote post Address this user | |
Quote:Originally Posted by MightyThor460 PM me the invoice number and I will check on it. |
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chefcomics private msg quote post Address this user | |
| I only had Looonnng turnaround time when the company moved to texas. the previous board stating that no guarantee turn around times concerns me. My next 150 comics hit the shop 2/5. we will see. ps thanks darryl for your quick response to emails |
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dielinfinite private msg quote post Address this user | |
| @chefcomics CBCS’ turn around times have never been guaranteed, except when specifically stated (certain promos, etc) so I wouldn’t get too worked up about that. Beckett Grading Services specifically refers to Beckett Media’s card grading service, which does have (had?) guaranteed turnaround services |
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chefcomics private msg quote post Address this user | |
| sounds fair ....... | ||
| Post 576 • IP flag post | ||
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COLLECTOR
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dielinfinite private msg quote post Address this user | |
| Here’s the official release that makes it clear that it’s referring to the Card Grading Services | ||
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Collector
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chefcomics private msg quote post Address this user | |
| ok i feel better | ||
| Post 578 • IP flag post | ||
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Voodoo_Jim private msg quote post Address this user | |
| A question for the more experience CBCS submitters: Should I be concerned that after nearly 26 weeks, everything is still showing in the dashboard as "submitted"? Their status has not changed since they showed up in the system. I know with pressing and verification, that adds to TAT, but I would have expected the status to have bumped the needle a bit in six months. |
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| Post 579 • IP flag post | ||
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MightyThor460 private msg quote post Address this user | |
| I dropped my book off at Terrificon on August 10th for press and verification. It just switched to shipping today. I was just as worried as you. Looks like this is the norm for press/verification from Con season. | ||
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