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Collector GAC private msg quote post Address this user
This is what my order looks like.

Top lefthand corner: Vintage.
Processing Tier: $40 under each book.
Each book year is wrong: 1974. I did not enter the books this way. There's spelling errors as well.



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CBCS Darryl_H private msg quote post Address this user
Quote:
Originally Posted by GAC
This is what my order looks like.

Top lefthand corner: Vintage.
Processing Tier: $40 under each book.
Each book year is wrong: 1974. I did not enter the books this way. There's spelling errors as well.





Invoice number? PM me
Post 252 IP   flag post
Collector GAC private msg quote post Address this user
@Darryl_H PM sent. Thank you!
Post 253 IP   flag post
CBCS Darryl_H private msg quote post Address this user
Canadian orders using our Canadian hub are priced differently....

https://www.cbcscomics.com/can-pricing
Post 254 IP   flag post
Collector GAC private msg quote post Address this user
Yes, all is good!! The prices are in Canadian so that's great.

I take it the incorrect years on the books make no difference?

@Darryl_H Thank you for straightening this out for me!!
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Collector xkonk private msg quote post Address this user
Darcula must be the Canadian spelling.
Post 256 IP   flag post
Collector GAC private msg quote post Address this user
@xkonk lol!! French Canadian!
Post 257 IP   flag post
CBCS Darryl_H private msg quote post Address this user
Once the books hit grading the graders will correct this. the year thing is normal,and used to let the graders know if it is modern or vintage
..
Post 258 IP   flag post
CBCS Darryl_H private msg quote post Address this user
Quote:
Originally Posted by xkonk
Darcula must be the Canadian spelling.


Its the rare variant LOL
Post 259 IP   flag post
Collector GAC private msg quote post Address this user
Quote:
Originally Posted by Darryl_H
Quote:
Originally Posted by xkonk
Darcula must be the Canadian spelling.


Its the rare variant LOL


Yes!! I want that on the label!! lol!!
Post 260 IP   flag post
Collector agamoto private msg quote post Address this user
Current beef with TAT.

CBCS received 15 books June 15th, all fast press, fast pass, then another book a week later, also fast pass/fast press... $1643 inc. return shipping for that first batch and $136 with shipping for the second single book order. Expensive, but I did it with the assumption I'd actually see all those books back by now and I'd have them sold. So much for that!

Fast forward to August 3rd and the order they received June 22nd shows up at my door. It was a fast pass/fast press 2-day modern X-Men book. Happy with that, but wondering why it showed up before the first batch they received.

The first batch has a mix of books, all fast press/fast pass when allowed as an option. 5 of them "2-day w/ fast pass", 6 of them "consumer w/ fast pass", 2 more "quickstream" and the last two "rapid".

Does CBCS wait until the last of the books in an order is ready to send before they send the entire order? If so, that's disappointing, and I wouldn't have requested the faster service and shipping on some of the books if it meant they'd be sitting on them anyway.
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Collector KatKomics private msg quote post Address this user
@agamoto yes...they will hold an entire order until the last of the books is ready before returning. Most of the time the rep mentions this when dropping the books off and you can split the books up into separate orders, pretty sure your can't even submit pressing and non pressing books on the same order.

Not to sound like a dick...I think every company does this though yes?? When customers place an order with the company I work for we fill the entire order and send once (mind you we have a warehouse full of product) and if possible if the customer doesn't have enough for a full truck we add another order for another customer to the truck to try and use the space up and reduce the cost to us for running a truck on that route.
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Collector xkonk private msg quote post Address this user
@agamoto Yes, @KatKomics is right, and I'm pretty sure it tells you that everything will ship at the slowest rate when you create your order unless you opt to pay separate shipping for each pricing tier. Have you gotten notice that your books have been pressed yet?
Post 263 IP   flag post
Collector agamoto private msg quote post Address this user
No, I haven't received notice that they've even been pressed. This all incredibly disheartening news as I needed these books back and sold by now. The entire reason I paid to expedite them. Tale as old as time, amirite?

Bit of a piss off and must be one of those fine print things, because I don't recall seeing anything like that mentioned.

For example, I paid $176 for a Strange Tales 110 and $181 for a Hulk 181. $95 for fast pressing and a rapid processing tier on both, with an image capture on the Hulk. What the hell did I spend this much for if they're just going to sit on them for 2 months while the "consumer" grade books go through pressing/grading? (Even those I paid fast pass and press).

The expectation was I'd receive these books back as they came "out the oven" as it were. I'm certainly paying enough for the expectation. Frankly, even if I did make a mistake in reading the fine print or misunderstanding how those different tiers interact with the entire order, the company's website sales funnel logic would be doing its customers a solid if it recognized these sorts of errors and made it abundantly clear before hitting submit that you're about to pay a whole bunch of money for expedited services that you're not going to receive.
Post 264 IP   flag post
Collector sportshort private msg quote post Address this user
Quote:
Originally Posted by agamoto
No, I haven't received notice that they've even been pressed. This all incredibly disheartening news as I needed these books back and sold by now. The entire reason I paid to expedite them. Tale as old as time, amirite?

Bit of a piss off and must be one of those fine print things, because I don't recall seeing anything like that mentioned.

For example, I paid $176 for a Strange Tales 110 and $181 for a Hulk 181. $95 for fast pressing and a rapid processing tier on both, with an image capture on the Hulk. What the hell did I spend this much for if they're just going to sit on them for 2 months while the "consumer" grade books go through pressing/grading? (Even those I paid fast pass and press).

The expectation was I'd receive these books back as they came "out the oven" as it were. I'm certainly paying enough for the expectation. Frankly, even if I did make a mistake in reading the fine print or misunderstanding how those different tiers interact with the entire order, the company's website sales funnel logic would be doing its customers a solid if it recognized these sorts of errors and made it abundantly clear before hitting submit that you're about to pay a whole bunch of money for expedited services that you're not going to receive.


Call them, ask for Kendra. I don't know if she can help but, it can't hurt. explain your issue and ask if a reasonable person would pay extra for fast pass/fast press to sit? no one would. see if she or a supervisor can be reasoned with. Even if it's your mistake they need to understand that you paid extra for a service and are not receiving the benefit. at the very least they need to refund you your fast pass money if you're not getting that benefit.
Post 265 IP   flag post
Collector Scifinator private msg quote post Address this user
Dropped off at SDCC on the July 19th. 1 order marked received 8/2 another marked 8/5. Received both back today 8/12. No fast pass, regular grading. Happy to say the least.
Post 266 IP   flag post
Collector TerrySloan private msg quote post Address this user
Books just arrived from Galaxy Con for pressing. Let's see what happens from there!
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Collector IronMan private msg quote post Address this user
@agamoto
For some time now - I'm not sure when it started but it's been a good number of months - at the first page when you start your submission it clearly states that if you want books shipped to you as they get done you have to do a separate submission for each tier of book(s)

It hasn't always been like this and I don't know when it changed. PREVIOUSLY, it was a choice you made when you selected shipping. You were offered the choice of shipping all the books in your submission at the same time - at a lower price. OR you could select ship the books as done at higher shipping prices. Maybe a LOT higher depending on how many different tiers your books fell into.

When CBCS opened for business, one of their "we are more collector friendly" features was that you could save $$ (again, sometimes a lot of money) by having your entire order with multiple tiers shipped back at one time. This is an option CGC doesn't offer. If you send CGC books that fall into four different submission tiers you are paying shipping on four different packages back to you. And since the FIRST book is always the most expensive, this can really run up the costs.

So anyway, CBCS tried to be more collector friendly. AT FIRST - maybe six months to a year - they were grading & encapsulating books at their normal TAT's and as books were done they were returned to CBCS's vault. When the last (slowest tier) books were done everything shipped.

It doesn't take much thought to realize this crowded the vault and was hard to keep track of. So they changed their process to all books entered the grading AT THE SAME TIME based on the SLOWEST tiers book's turnaround time.

I can certainly understand your frustration. But if you did your submission online in June, I'm fairly certain the notification was on that first page. If you wanted your books shipped as they got done, you were instructed to do separate submissions for each tier.

As for your specific question about the two day modern - that's easy and fits with my explanation. Your two day modern was a SEPARATE submission. So it didn't wait on slower books. ALSO, two day modern is in fact one CBCS's greatest deals as far as price and TAT goes. So yes, you got those books back really fast.
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