CBCS Turnaround 3.08934
 I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| This is what my order looks like. Top lefthand corner: Vintage. Processing Tier: $40 under each book. Each book year is wrong: 1974. I did not enter the books this way. There's spelling errors as well.   |
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| Post 251 • IP flag post | ||
 Collector
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Darryl_H private msg quote post Address this user | |
Quote:Originally Posted by GAC Invoice number? PM me |
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| Post 252 • IP flag post | ||
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| @Darryl_H PM sent. Thank you! | ||
| Post 253 • IP flag post | ||
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Collector
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Darryl_H private msg quote post Address this user | |
| Canadian orders using our Canadian hub are priced differently.... https://www.cbcscomics.com/can-pricing |
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| Post 254 • IP flag post | ||
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| Yes, all is good!! The prices are in Canadian so that's great. I take it the incorrect years on the books make no difference? @Darryl_H Thank you for straightening this out for me!! |
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| Post 255 • IP flag post | ||
 If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| Darcula must be the Canadian spelling. | ||
| Post 256 • IP flag post | ||
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| @xkonk lol!! French Canadian! | ||
| Post 257 • IP flag post | ||
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Collector
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Darryl_H private msg quote post Address this user | |
| Once the books hit grading the graders will correct this. the year thing is normal,and used to let the graders know if it is modern or vintage .. |
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| Post 258 • IP flag post | ||
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Collector
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Darryl_H private msg quote post Address this user | |
Quote:Originally Posted by xkonk Its the rare variant LOL |
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| Post 259 • IP flag post | ||
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
Quote:Originally Posted by Darryl_H Yes!! I want that on the label!! lol!! |
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| Post 260 • IP flag post | ||
 Collector
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agamoto private msg quote post Address this user | |
| Current beef with TAT. CBCS received 15 books June 15th, all fast press, fast pass, then another book a week later, also fast pass/fast press... $1643 inc. return shipping for that first batch and $136 with shipping for the second single book order. Expensive, but I did it with the assumption I'd actually see all those books back by now and I'd have them sold. So much for that! Fast forward to August 3rd and the order they received June 22nd shows up at my door. It was a fast pass/fast press 2-day modern X-Men book. Happy with that, but wondering why it showed up before the first batch they received. The first batch has a mix of books, all fast press/fast pass when allowed as an option. 5 of them "2-day w/ fast pass", 6 of them "consumer w/ fast pass", 2 more "quickstream" and the last two "rapid". Does CBCS wait until the last of the books in an order is ready to send before they send the entire order? If so, that's disappointing, and I wouldn't have requested the faster service and shipping on some of the books if it meant they'd be sitting on them anyway. |
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| Post 261 • IP flag post | ||
 past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
| @agamoto yes...they will hold an entire order until the last of the books is ready before returning. Most of the time the rep mentions this when dropping the books off and you can split the books up into separate orders, pretty sure your can't even submit pressing and non pressing books on the same order. Not to sound like a dick...I think every company does this though yes?? When customers place an order with the company I work for we fill the entire order and send once (mind you we have a warehouse full of product) and if possible if the customer doesn't have enough for a full truck we add another order for another customer to the truck to try and use the space up and reduce the cost to us for running a truck on that route. |
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| Post 262 • IP flag post | ||
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If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| @agamoto Yes, @KatKomics is right, and I'm pretty sure it tells you that everything will ship at the slowest rate when you create your order unless you opt to pay separate shipping for each pricing tier. Have you gotten notice that your books have been pressed yet? | ||
| Post 263 • IP flag post | ||
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Collector
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agamoto private msg quote post Address this user | |
| No, I haven't received notice that they've even been pressed. This all incredibly disheartening news as I needed these books back and sold by now. The entire reason I paid to expedite them. Tale as old as time, amirite? Bit of a piss off and must be one of those fine print things, because I don't recall seeing anything like that mentioned. For example, I paid $176 for a Strange Tales 110 and $181 for a Hulk 181. $95 for fast pressing and a rapid processing tier on both, with an image capture on the Hulk. What the hell did I spend this much for if they're just going to sit on them for 2 months while the "consumer" grade books go through pressing/grading? (Even those I paid fast pass and press). The expectation was I'd receive these books back as they came "out the oven" as it were. I'm certainly paying enough for the expectation. Frankly, even if I did make a mistake in reading the fine print or misunderstanding how those different tiers interact with the entire order, the company's website sales funnel logic would be doing its customers a solid if it recognized these sorts of errors and made it abundantly clear before hitting submit that you're about to pay a whole bunch of money for expedited services that you're not going to receive. |
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| Post 264 • IP flag post | ||
 I hear their hourly rate is outrageous!
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sportshort private msg quote post Address this user | |
Quote:Originally Posted by agamoto Call them, ask for Kendra. I don't know if she can help but, it can't hurt. explain your issue and ask if a reasonable person would pay extra for fast pass/fast press to sit? no one would. see if she or a supervisor can be reasoned with. Even if it's your mistake they need to understand that you paid extra for a service and are not receiving the benefit. at the very least they need to refund you your fast pass money if you're not getting that benefit. |
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| Post 265 • IP flag post | ||
 Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| Dropped off at SDCC on the July 19th. 1 order marked received 8/2 another marked 8/5. Received both back today 8/12. No fast pass, regular grading. Happy to say the least. | ||
| Post 266 • IP flag post | ||
 Collector
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TerrySloan private msg quote post Address this user | |
| Books just arrived from Galaxy Con for pressing. Let's see what happens from there! | ||
| Post 267 • IP flag post | ||
 Ima gonna steal this and look for some occasion to use it!
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IronMan private msg quote post Address this user | |
| @agamoto For some time now - I'm not sure when it started but it's been a good number of months - at the first page when you start your submission it clearly states that if you want books shipped to you as they get done you have to do a separate submission for each tier of book(s) It hasn't always been like this and I don't know when it changed. PREVIOUSLY, it was a choice you made when you selected shipping. You were offered the choice of shipping all the books in your submission at the same time - at a lower price. OR you could select ship the books as done at higher shipping prices. Maybe a LOT higher depending on how many different tiers your books fell into. When CBCS opened for business, one of their "we are more collector friendly" features was that you could save $$ (again, sometimes a lot of money) by having your entire order with multiple tiers shipped back at one time. This is an option CGC doesn't offer. If you send CGC books that fall into four different submission tiers you are paying shipping on four different packages back to you. And since the FIRST book is always the most expensive, this can really run up the costs. So anyway, CBCS tried to be more collector friendly. AT FIRST - maybe six months to a year - they were grading & encapsulating books at their normal TAT's and as books were done they were returned to CBCS's vault. When the last (slowest tier) books were done everything shipped. It doesn't take much thought to realize this crowded the vault and was hard to keep track of. So they changed their process to all books entered the grading AT THE SAME TIME based on the SLOWEST tiers book's turnaround time. I can certainly understand your frustration. But if you did your submission online in June, I'm fairly certain the notification was on that first page. If you wanted your books shipped as they got done, you were instructed to do separate submissions for each tier. As for your specific question about the two day modern - that's easy and fits with my explanation. Your two day modern was a SEPARATE submission. So it didn't wait on slower books. ALSO, two day modern is in fact one CBCS's greatest deals as far as price and TAT goes. So yes, you got those books back really fast. |
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| Post 268 • IP flag post | ||
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| CBCS Canada Order: Does anyone know how long it takes to go from Submitted to Received? Also, I haven't been charged yet, anyone know when that happens? Is it at the Received stage? |
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| Post 269 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| Currently, of the 1,102 comics that I submitted at SDCC for straight grading by CBCS, I have received back 807 with 295 left in grading or received status. Way to go CBCS! | ||
| Post 270 • IP flag post | ||
 COLLECTOR
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dielinfinite private msg quote post Address this user | |
| @GAC Yes, you are billed once the books for the order are received into the system. Unfortunately I’m not sure how long it’ll take for them to be input once CBCS Canada receives them. I’d imagine that will happen once they get to Texas |
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| Post 271 • IP flag post | ||
 Collector
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rgreenson private msg quote post Address this user | |
Quote:Originally Posted by GAC I got a email about my order being received in Oakville week 1 and another email at about the 4 week mark when it was received in Texas. It all depends when they ship it to the states, because they bulk ship all orders together. This Friday will be the 8 week mark for me and it's been in shipping for almost a week now. |
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| Post 272 • IP flag post | ||
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| @rgreenson @dielinfinite Cool!! Thanks guys!! | ||
| Post 273 • IP flag post | ||
 Collector
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TheMadTitan private msg quote post Address this user | |
| Dropped off 29 books (4 exp 25 mod) Aug 4th and now scheduled to pickup at office on 23rd. 3 weeks!!! Thank you for vastly improving turn times and it’s nice that you moved 5 miles from my office. Dropping of another 23 books (8 exp 15 mod) on Friday also. Encouraged a co-worker to submit 4 books at the same time. His books were ready last week. Thank you guys, I love this service!!! | ||
| Post 274 • IP flag post | ||
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Collector
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tonyv private msg quote post Address this user | |
| I had the same question. I sent my books off about 9 days ago and haven't heard a thing yet. | ||
| Post 275 • IP flag post | ||
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Collector
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agamoto private msg quote post Address this user | |
Quote:Originally Posted by IronMan It's funny you mention it, because I only just noticed that message myself this morning after getting a customer service reply that didn't really help much. The last time I submitted, they split the invoice for me automatically. I don't recall ever seeing that before either. The message is also not clear about what it even means. It assumes someone submitting already understands how CBCS ships books. Many first time clients will not realize what this means and submit anyway, throwing money down the drain, as I have. The RIGHT way to handle this would be through the submission form, either by automatically switching all books to the slowest selected tier or, at the very least, an in-line confirmation message which makes it clear that there is a conflict and that I should make a correction or expect to receive the books FAR later than expected. I think it's highly collector unfriendly. |
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| Post 276 • IP flag post | ||
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Collector
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agamoto private msg quote post Address this user | |
Quote:Originally Posted by TheMadTitan There's definitely a very strong advantage to collectors/dealers/flippers living in Dallas or Sarasota. |
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| Post 277 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| Well, Just to update, some of you know that I dropped off over 1k comics at SDCC for straight grading. I get no free lunch. Every comic was graded and shipped back to me between 1 1/2 week and 5 week TAT. Incredible. Now, lets see how my Press goes. I would be happy if I receive back by Nov 15th. | ||
| Post 278 • IP flag post | ||
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Collector
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RobtLSnyder private msg quote post Address this user | |
Quote:Originally Posted by agamoto Maybe, but the last shipment I sent in. I got back in 3 weeks and I live in New York by the Canadian border. I just sent them for regular grading. (No QS, R, or FP.) I think it's just a really good time to send books. However, I do wish I could just drop them off to save on shipping. |
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| Post 279 • IP flag post | ||
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Collector
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agamoto private msg quote post Address this user | |
| BTW, received all the books back 2 days ago. So TAT from door to door was right around 2.5 months total. I brought up the issue of the mixed tiers with customer support, but they didn't seem interested in any sort of refund so it was a very expensive lesson for me. My bad for not reading the fine print on the submission form. I'm not sure exactly how much I poured down the drain by not splitting up the order. The "fast" press & grade option for these books came out to about $1700, including overnight return shipping. What's really baking my noodle is the most valuable book in the bunch having what appears to be damage/defects done to it post-grading, which I've brought up in another thread. |
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