CBCS Turnaround 7/26/16 | CBCS Comics

Quote:

Originally Posted by pjray55
I have a sub in at the Expanded Tier with Fast Pass which according to the post in this thread and other recent turnaround posts should be on track to meet the expected turnaround time. Based on that, the sub should be completed tomorrow but it has yet to move in the nearly three weeks from received. So even if I add a few days for SDCC I don't have confidence that the turnaround time will be met.

Yes, SDCC has set us back a little. We're working as quickly as we can. We will get caught back up asap.

Quote:

Originally Posted by pjray55
The same happened with my last sub at the Rapid tier. It didn't ship for 2-3 weeks after being received and far from the 4 day turnaround.

Your last Rapid tier order was received in the CBCS office on April 28th, and shipped out on May 6th. A total of 8 days, including the weekend, or 6 "business days."

8 years ago

Collector 523	523 Revelations private msg quote post Address this user	plus 1 plus 1 plus 1 0
	They really need to re-write their code to display what's inside the invoice instead of the generic messages.
	8 years ago	Post 26 • IP flag post

Collector 103	103 MightyMutt private msg quote post Address this user	plus 1 plus 1 plus 1 0
	After I called CBCS about a week ago I was told that, in the case of the Phoenix Con June 2-5th that the Turnaround time was backdated to the time of the event. So in my case it would be June 5th and the turnaround time starts from there. Since they are about another 8 days behind from my understanding this added another week or 2 to that turnaround time. So my books should be getting ready to hit grading shortly. Is this the same for other events? Is CBCS backdating to the event?
	8 years ago	Post 27 • IP flag post

Collector 1.29K	1.29K Oxbladder private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by UF2 So if Modern is supposed to be a 30 day turnaround, but is currently 10 weeks what happens if you select the fast pass? Is is half of the 30 day or half of whatever current turnaround time is? Fast pass should be three and a half to four weeks.
	8 years ago	Post 28 • IP flag post

Collector 1.29K	1.29K Oxbladder private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by Revelations They really need to re-write their code to display what's inside the invoice instead of the generic messages. Unless you have more than one tier on the invoice. Then you could have books entering the various stages at various times then what is the dashboard supposed to show?
	8 years ago	Post 29 • IP flag post

Collector 494	494 Gd4901 private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Hmmmm- the comics I have submitted have been in QC for 8-9 days. Received 5/24. That's a bit frustrating.
	8 years ago	Post 30 • IP flag post

Collector 23	23 Jamiemadrox private msg quote post Address this user	plus 1 plus 1 plus 1 0
	To further the confusion, I submitted books at MeagCon on 5/27, yet they were not entered into the system until almost a month later. That is the date that is listed on the invoice and the dashboard. I am in no hurry whatsoever, but just for arguments sake, how would I know that my submissions were backdated to the correct date? My books are not (being shown as) being graded even though the current update states they should be (May 30th being after May 27th and all). Again, no hurry on my end, but I am curious how the process, theoretically, is supposed to work.
	8 years ago	Post 32 • IP flag post

CBCS Pressing 19.46K	19.46K SteveRicketts private msg quote post Address this user	plus 1 plus 1 plus 1 0
	All orders submitted at a show are back-dated to the Tuesday after the show. The system reflects the date the books were entered into the system. There's no way for us to back-date it in the system, but they're processed as if they were received the Tuesday following the show.
	8 years ago	Post 33 • IP flag post

Collector 30	30 pjray55 private msg quote post Address this user	plus 1 plus 1 plus 1 0
	I have a sub in at the Expanded Tier with Fast Pass which according to the post in this thread and other recent turnaround posts should be on track to meet the expected turnaround time. Based on that, the sub should be completed tomorrow but it has yet to move in the nearly three weeks from received. So even if I add a few days for SDCC I don't have confidence that the turnaround time will be met. The same happened with my last sub at the Rapid tier. It didn't ship for 2-3 weeks after being received and far from the 4 day turnaround. Extremely frustrating.
	8 years ago	Post 34 • IP flag post

CBCS Pressing 19.46K	19.46K SteveRicketts private msg quote post Address this user	plus 1 plus 1 plus 1 2
	Quote: Originally Posted by Revelations Quote: Originally Posted by SteveRicketts All orders submitted at a show are back-dated to the Tuesday after the show. The system reflects the date the books were entered into the system. There's no way for us to back-date it in the system, but they're processed as if they were received the Tuesday following the show. It might be time to find someone that can rewrite the code to allow you guys to edit the submission time. I don't like complaining, but there are several issues on this site and forum that just aren't user friendly. It's on the list of things to do and will get fixed, but we are working based on a priority list.
	8 years ago	Post 37 • IP flag post

Collector 19	19 RHall1101 private msg quote post Address this user	plus 1 plus 1 plus 1 1
	My books have moved to QC. Yay!
	8 years ago	Post 39 • IP flag post

Collector 317	317 Mathyus_42 private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by RHall1101 My books have moved to QC. Yay! Mine are still shipping... ;-)
	8 years ago	Post 40 • IP flag post

Collector 4	4 ospideyo private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by DarthLego @ospideyo Processing is what it always says on that screen, what you need to do is click onto the invoice number, it will open a new screen with the status of your books. I did that but heres the thing, theres a little box that also says shipping. It skipped all other phases. Also where can I view the grades?
	8 years ago	Post 41 • IP flag post

Collector 541	541 Mio private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Query for anyone: how long does it take from "received" to knowing the grade ona 2-day modern?
	8 years ago	Post 42 • IP flag post

Collector 88	88 cloudcloddie private msg quote post Address this user	plus 1 plus 1 plus 1 0
	I have two quickstream books in shipping for the last few days that I'm dying to know the grades on...
	8 years ago	Post 43 • IP flag post

Collector 4.27K	4.27K Zombiebigfoot private msg quote post Address this user	plus 1 plus 1 plus 1 0
	I just received my comics I submitted @ Motor City Comic-Con. Needless to say I am VERY excited to add these to my collection! So for all those who haven't received your books from MC3 yet have patience - I'd guess they're either putting the finishing touches on them or en route as we speak. BTW - Awesome job to everyone @ CBCS. Thanks a million!!
	8 years ago	Post 44 • IP flag post

Collector 1	1 fuzztub private msg quote post Address this user	plus 1 plus 1 plus 1 0
	how long is QC normally? mine have been in there since like last wed
	8 years ago	Post 45 • IP flag post

COLLECTOR 20.52K	20.52K DarthLego private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Grades don't show untill the invoice goes to shipped (which is different than "shipping" ).
	8 years ago	Post 46 • IP flag post

Collector 391	391 SilverAgeFan private msg quote post Address this user	plus 1 plus 1 plus 1 0
	@Oxbladder, hi Ox, I sent you a PM.
	8 years ago	Post 48 • IP flag post

CBCS Turnaround 7/26/16839