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Question about Shown balance7683

Collector Biorobot private msg quote post Address this user
On both my home page and the invoice for some comics I submitted it shows that I owe the full balance. I paid the total in cash at the Cincinnati comic con. How do I go about getting this corrected so that my comics get graded and shipped back to me?
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Collector Mintcondition private msg quote post Address this user
I would like to know the same. My invoice states I paid by personal check when I paid by credit card.
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Collector Biorobot private msg quote post Address this user
Quote:
Originally Posted by Mintcondition
I would like to know the same. My invoice states I paid by personal check when I paid by credit card.

I would like mine to say that it was paid in way possible. Currently I have no idea if mine will be graded or shipped back as the invoice says they will do neither until the balance is paid. I do not know the best way to get a hold of anyone after reading all of the posts with unanswered emails and phone calls.
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Collector oginecka private msg quote post Address this user
The website is not updating due to the software upgrade its going through.
My order still says "Processing", yet it's already being shipped to me (got an e-mail update recently).

I moved home, so I contacted CBCS by e-mail to update my new address. This was done fairly quickly and the order shipping destination now reflects this.

So I'd say don't despair and if you're concerned, send in an e-mail. It's not as grim as people make it out to be! Your order may likely be in processing, just not updated on the website.
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If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
Quote:
Originally Posted by oginecka

So I'd say don't despair and if you're concerned, send in an e-mail. It's not as grim as people make it out to be! Your order may likely be in processing, just not updated on the website.


Agreed. Unfortunately, the website isn't super trustworthy. If you're concerned about billing I would send an email but it should also probably be ok to let things go until closer to your turnaround date.
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Collector Biorobot private msg quote post Address this user
@dielinfinite was able to get me some information and I got in contact with a CSR. It seems that the shown balance will not get updated until my comics make it to bar coding. They were also able to tell me that they do see that I do not have a balance.
I have been collecting comics since the 70s, but this is my first time getting anything graded, so its an all new process for me.
Thanks for all of the suggestions.
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