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Collector nrad private msg quote post Address this user
@KatKomics what does "week 20 of 24" mean? Were you told it would take 24 weeks?...from where?
Post 26 IP   flag post
Collector KatKomics private msg quote post Address this user
Quote:
Originally Posted by nrad
@KatKomics what does "week 20 of 24" mean? Were you told it would take 24 weeks?...from where?

TAT calculator and on initial invoice had an estimated 24 week turn around from time of receipt.

Your invoice should say 'processed within XX weeks after receipt' or something similar to that when you click into it on the dash board, likewise if you click into the PDF it should show stages as it progresses through the system.

Fully expect delays..just not sure how long, and like I say I have had no advancement of status on the various places to look at your invoice
Post 27 IP   flag post
Collector Pelleusmc private msg quote post Address this user
12 weeks really? I am on 25 weeks and it is still processing
Post 28 IP   flag post
Collector KatKomics private msg quote post Address this user
Quote:
Originally Posted by Pelleusmc
12 weeks really? I am on 25 weeks and it is still processing

Pretty sure they are prioritizing the older submissions, that in conjunction with the invoice updates not updating I have heard of people coming home to find their books delivered while still at processing on the site!!

Maybe you'll get lucky soon! - fingers crossed for you
Post 29 IP   flag post
Collector BabaLament private msg quote post Address this user
Friday (10/26/2018) is six weeks delay plus the TAT guesstimator!

So, how should I calibrate my expectations regarding a shipping e-mail? Guardedly optimistic? Cautiously hopeful? Somewhere between "infinitesimal" and "forget it"?


Post 30 IP   flag post


Collector canadianryan private msg quote post Address this user
@TimBildhauser I've emailed with no response to Customer Service. Could you or someone with CBCS in this forum check on order 18-13010E4. Books were handed to you at a convention in Toronto in March (submission date of April 5) and were all in labels, now most are showing in Grading and one in Shipping.

Would really appreciate some type of update.
Post 31 IP   flag post
Collector atrembley private msg quote post Address this user
Is there some kind of delay in logging books in to the system? I shipped three to Dallas that would have arrived Monday
Post 32 IP   flag post
Collector Guy private msg quote post Address this user
From everyone else's experience, how long should 8 books take in labels before they move to shipped? does 10 days seem excessive to put 8 stickers on some plastic?
Post 33 IP   flag post
Collector GAC private msg quote post Address this user



I've been in Labels for a month.
Post 34 IP   flag post
Collector nrad private msg quote post Address this user
@GAC Well that's depressing, I just went into Labels a few days ago according to the Invoice (my dashboard still says Grading).
Post 35 IP   flag post
Collector GAC private msg quote post Address this user
Quote:
Originally Posted by nrad
@GAC Well that's depressing, I just went into Labels a few days ago according to the Invoice (my dashboard still says Grading).


Its all good....the change to Shipping will happen...they're working on it I know....just wanted to manage expectations when people see Labels as a status.
Post 36 IP   flag post
Collector mrelowe private msg quote post Address this user
Quote:
Originally Posted by KatKomics
@mrelowe Good to here they are making progress!

Mine are also week 20 of 24 with pressing but have not moved any stages on the invoice(s) - hope it's just a glitch!!


Cool. Let's race!
Post 37 IP   flag post
Collector Nateverine private msg quote post Address this user
I submitted my comics at SDCC 2018 in July, they were received on July 30th, This Halloween will be 13 weeks from when they received it. I haven't received any update other than my comics are sitting in their "safe". I hope that the 13 week turnaround is accurate. Will try to post whenever I get an update, or receive the comics.
Post 38 IP   flag post
Collector nrad private msg quote post Address this user
@Nateverine No it's not accurate, you will likely be waiting for at least another 3 months at the current rate. I submitted 5/19, rec'd 6/4...and I'm still waiting, you can see from the thread that there are people that submitted in April and even March that are still waiting. I would be shocked if I got my books by the end of November.
Post 39 IP   flag post
Collector Timelyfinds private msg quote post Address this user
I was just told my expanded fast pass will be at least 20 weeks, how is this acceptable if you work there? You sell a service at an estimated 8-12 weeks when you know the earliest is 20 weeks- that is fraud. If you know the estimate is complete in accurate, that is fraud- I really do not care if you moved offices months ago, be a solid company and put accurate estimates on your site. no more b.s excuses of your doing too good of business with too many books. CbCs use to be a great company that would give you credit when they missed their estimates. Now they do not even respond to emails. If they do not respond to my emails or address all of our concerns, I am going to start doing chargebacks for missing estimates they right now can not make. If you submit right now, is there a 1% chance of those estimates? Been that way since May? Than you know it is a lie to post those estimates and in the foreseeable future those estimates are nothing more than a fake number. CbCs- do the right thing and get a front of this
Post 40 IP   flag post
Collector Oxbladder private msg quote post Address this user
They are far past getting in front of anything. :/
Post 41 IP   flag post
Collector BabaLament private msg quote post Address this user
Alright! Friday has arrived! Waiting for the e-mail stating my books, submitted 5/30/18, have shipped (IAW TAT guesstimator + 6 week delay). Standing by...(for disappointment).
Post 42 IP   flag post
Collector iggykoopa30 private msg quote post Address this user
Throwing my 2 cents in the pile...

Tomorrow will be 13 weeks for me. I submitted as an AW for the North Texas Comic Book show and they show "Received" in the system on July 27th. The next step is "Verified", right? I know I'm still a good 3 months away from getting my books but not sure if they should have at least been "verified" by now and not still at "received"..? Anybody have experience they can share? Thanks.
Post 43 IP   flag post
Collector DarthKribs private msg quote post Address this user
I submitted at C2E2 and it took 19 weeks to get back 3 comics. They did come back but it sure was a very LONG wait.
Post 44 IP   flag post
Collector motar00 private msg quote post Address this user
Still patiently waiting, submitted two books at Orlando Megacon on 5/27. Still showing as "Received". Any one else waiting for books from that Con/timeframe?
Post 45 IP   flag post
Collector BabaLament private msg quote post Address this user
@DarthKribs How was C2E2 this year? I went last year & felt it was pretty miserable. Crowded, narrow isles, militant security folk, and hot; like McCormick Place couldn't be bothered to turn on the air conditioning. Very nice people, vendors were cool; but it was wall to wall people. I like a little personal space.
Post 46 IP   flag post
Collector DarthKribs private msg quote post Address this user
@BabaLament It was a mass of humanity for sure! People were super nice and the lines for Tom King, and other DC talent were outlandish!
Post 47 IP   flag post
Collector mattness private msg quote post Address this user
Quote:
Originally Posted by motar00
Still patiently waiting, submitted two books at Orlando Megacon on 5/27. Still showing as "Received". Any one else waiting for books from that Con/timeframe?


Still waiting for my single submission from March..
Post 48 IP   flag post
Collector LotsaSequel private msg quote post Address this user
My submission that was received 5/23 went from labels to shipping and completed as of yesterday. 5 books, modern submission, no fast pass, no pressing, no sigs. Just for anybody keeping track of TAT from May.
Post 49 IP   flag post
Collector mrelowe private msg quote post Address this user
Can't wait to see the June submissions starting to ship!
Post 50 IP   flag post
Collector BabaLament private msg quote post Address this user
@DarthKribs That was ALVCC for me; the lines for Todd McFarlane & Kevin Eastman wrapped around the convention center twice. It was kind of funny. McFarlane's booth handlers were trying to move things along & he was having too much fun talking to people; asking why they chose (enter item here) for a signature or taking photos w/ cosplayers & kids. Same w/ Eastman, he was doing remarks (little turtle heads), taking pictures w/ kids in turtle costumes, having a good time.

Located between their booths was Robert Liefeld. He looked like he was pissed off at the world. *shrug*

I did like how they had the CBCS booth set up; it was right in the middle of the hall, along the main travel path. Submission/witness team was on point too; really nice guys.
Post 51 IP   flag post
Collector zosocane private msg quote post Address this user
I submitted one Expanded tier book (no pressing) on June 5th. I'm still in "Processing" purgatory, but it seems that June submissions will be actioned starting in November. Hopefully I get my book back before Christmas to conclude a half-year-long odyssey that I prepaid, in cash.

I will not submit again with CBCS until the TATs are back on time. Believe me, I want CBCS to fly high once again, give CGC real competition, and bring renewed value to our slabs. It is in all of our interests and for the good health of the hobby.
Post 52 IP   flag post
Collector robo_beardo private msg quote post Address this user
Quote:
Originally Posted by LotsaSequel
My submission that was received 5/23 went from labels to shipping and completed as of yesterday. 5 books, modern submission, no fast pass, no pressing, no sigs. Just for anybody keeping track of TAT from May.

That’s quite discouraging for my July 15th submission... 😐
Post 53 IP   flag post
Collector BabaLament private msg quote post Address this user
Quote:
Originally Posted by BabaLament
Alright! Friday has arrived! Waiting for the e-mail stating my books, submitted 5/30/18, have shipped (IAW TAT guesstimator + 6 week delay). Standing by...(for disappointment).


Friday has come and gone...with no shipping e-mail. So much for hopes & dreams.


Post 54 IP   flag post
Collector xkonk private msg quote post Address this user
I got my April 17th press & modern (no fast pass) order today!
Post 55 IP   flag post
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destitute