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Questions

Problems with billing!!7009

Collector Rafel private msg quote post Address this user
Has anyone else had this problem? Since the move, my submissions billing are so far off!! My moderns are billed at $54 instead of $16.00 the list goes on. I've got roughly 450 submissions waiting to be graded. I've tried calling CBCS BILLING/Customer Service and all I get "The mail box is full". Who do I have to call to get things corrected?
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Collector Cowabunga_Kyle private msg quote post Address this user
Uh oh!
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Collector JohnnyCash private msg quote post Address this user
I would suggest try calling first thing in the morning. That is when I was able to get a hold of them. Good Luck!
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Collector KingNampa private msg quote post Address this user
@Rafel you submitted 450 comics? Wow
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Collector Paulbg2000 private msg quote post Address this user
Quote:
Originally Posted by KingNampa
@Rafel you submitted 450 comics? Wow


That's pretty impressive...and here's me wondering when my 2 books from beginning of June are getting entered into the system.

No wonder they're backlogged...
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Collector JohnnyCash private msg quote post Address this user
I submitted 3
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Collector Rafel private msg quote post Address this user
Hahaha!! 450 maybe a few too many but they were submitted at different times since April and they are from my personal collection.
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Collector Rafel private msg quote post Address this user
Quote:
Originally Posted by Paulbg2000
Quote:
Originally Posted by KingNampa
@Rafel you submitted 450 comics? Wow


That's pretty impressive...and here's me wondering when my 2 books from beginning of June are getting entered into the system.

No wonder they're backlogged...


I didn't submit them all at once (April to June 2018). I've had problems in the past with their billing with one or two comics being over charged but this is the first time that it's been my last 6 submissions.
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Collector Paulbg2000 private msg quote post Address this user
Quote:
Originally Posted by Paulbg2000
Quote:
Originally Posted by KingNampa
@Rafel you submitted 450 comics? Wow


That's pretty impressive...and here's me wondering when my 2 books from beginning of June are getting entered into the system.

No wonder they're backlogged...


...and my books ironically just appeared as "submitted"(!!!!!!)
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Captain Corrector CaptainCanuck private msg quote post Address this user
@Rafel

Quote:
Originally Posted by Rafel
I've got roughly 450 submissions waiting to be graded.

That should get you very your own “BatLine”.


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past performance is no guarantee of future actions. KatKomics private msg quote post Address this user
Quote:
Originally Posted by Rafel
I've got roughly 450 submissions waiting to be graded.



Yikes!! - do they call you on hiring and budget decisions?
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Collector Rafel private msg quote post Address this user
Quote:
Originally Posted by KatKomics
Quote:
Originally Posted by Rafel
I've got roughly 450 submissions waiting to be graded.



Yikes!! - do they call you on hiring and budget decisions?


I wish they would.
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Collector Rafel private msg quote post Address this user
Quote:
Originally Posted by CaptainCanuck
@Rafel

Quote:
Originally Posted by Rafel
I've got roughly 450 submissions waiting to be graded.

That should get you very your own “BatLine”.




I wonder it Steve B. will call me back.
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Collector teacha777 private msg quote post Address this user
Quote:
Originally Posted by Rafel
Has anyone else had this problem? Since the move, my submissions billing are so far off!! My moderns are billed at $54 instead of $16.00 the list goes on. I've got roughly 450 submissions waiting to be graded. I've tried calling CBCS BILLING/Customer Service and all I get "The mail box is full". Who do I have to call to get things corrected?


Try the email addy
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