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CBCS is Moving to Dallas...6377

Collector Jklugh private msg quote post Address this user
I put Thank you for your help in the wrong spot
Post 26 IP   flag post
Collector comicsforme private msg quote post Address this user
From sink holes to earth quakes.Its a shame they didnt go to Houston but then they would have to suffer from floods.Good look CBCS.
Post 27 IP   flag post
Collector lpgasdude private msg quote post Address this user
I'm just curious. What about those of us that have dropped books off in St Pete, and are expecting to pick them up in the next month or so? Will you complete grading the dropoff/pickups there? Or will they be shipped to us?
Post 28 IP   flag post
CBCS Pressing SteveRicketts private msg quote post Address this user
Quote:
Originally Posted by lpgasdude
I'm just curious. What about those of us that have dropped books off in St Pete, and are expecting to pick them up in the next month or so? Will you complete grading the dropoff/pickups there? Or will they be shipped to us?


Stay tuned for more news as it is made available.
Post 29 IP   flag post
Collector infinityG private msg quote post Address this user
good luck guys, i hope it's a seamless move!
Post 30 IP   flag post


Collector Zevgoli private msg quote post Address this user
Will packages in the mail to Florida currently be opened there or forwarded to the new location?
Post 31 IP   flag post
Collector DocBrown private msg quote post Address this user
That's an interesting phrase, stay tuned.

There's not much left to tune these days.

Post 32 IP   flag post
Collector DocBrown private msg quote post Address this user
Hey, will CBCS start wearing 10 gallon hats...?
Post 33 IP   flag post
CBCS Pressing SteveRicketts private msg quote post Address this user
Quote:
Originally Posted by DocBrown
Hey, will CBCS start wearing 10 gallon hats...?


Yes...

Post 34 IP   flag post
Collector Jklugh private msg quote post Address this user
Quote:
Originally Posted by SteveRicketts
Quote:
Originally Posted by DocBrown
Hey, will CBCS start wearing 10 gallon hats...?


Yes...


Thank you. Now I'm hankering for a hunk of cheese
Post 35 IP   flag post
Collector Zevgoli private msg quote post Address this user
Will packages in the mail to Florida currently be opened there or forwarded to the new location?
Post 36 IP   flag post
CBCS Pressing SteveRicketts private msg quote post Address this user
Packages that arrive at the office before we move will be opened here and moved to Dallas when we go.
I assume that's what you're asking.
Post 37 IP   flag post
I've spent years perfecting my brand of assholery. DrWatson private msg quote post Address this user
Quote:
Originally Posted by SteveRicketts
I assume that's what you're asking.

Assume = Ass + u & me.
Post 38 IP   flag post
Collector Zevgoli private msg quote post Address this user
Quote:
Originally Posted by SteveRicketts
Packages that arrive at the office before we move will be opened here and moved to Dallas when we go.
I assume that's what you're asking.


Yes it is. Thank you.
Post 39 IP   flag post
Collector BabaLament private msg quote post Address this user
@SteveRicketts What about books that were submitted in person at Comicpalooza (Houston)? I had two separate orders; one for you in the pressing department (that appears to have arrived) & another that hasn't hit the system yet. Please tell me the other order didn't get lost in transit; so many books in there...
Post 40 IP   flag post
CBCS Pressing SteveRicketts private msg quote post Address this user
It's not lost. Orders are put into the system based on priority and tiers because the turnaround starts when the order is submitted.
They'll go through and pull all the 1-Day, 2-Day, Rapid, and Quickstream orders and put them into production. Then they pull all the pressing orders and put them in. Your regular books will be entered as soon as they get back around to them.

I'm not sure what day they're going to stop entering submissions and start transferring orders to Dallas, but I'd think it will be in the next week or so. So, if your regular order doesn't get in before the move, it may be a few weeks after they get everything unpacked in Dallas. Your turnaround still started when you submitted, though.
Post 41 IP   flag post
Collector BabaLament private msg quote post Address this user
@SteveRicketts Much appreciated sir; I was getting worried. Hopefully the Venom: Lethal Protector Gold & Platinum are easier on the pressing crew than the Aliens mini's.
Post 42 IP   flag post
CBCS Pressing SteveRicketts private msg quote post Address this user
Unless you carried them around rolled up in your back pocket, they probably will be.
Post 43 IP   flag post
I live in RI and Rhode Islanders eat chili with beans. esaravo private msg quote post Address this user
Quote:
Originally Posted by DrWatson
Quote:
Originally Posted by SteveRicketts
I assume that's what you're asking.

Assume = Ass + u & me.


Great quote from the Odd Couple.
Post 44 IP   flag post
Collector BabaLament private msg quote post Address this user
@SteveRicketts Rolled up in action figure packaging, on card, for twenty-five years. It’s a freakin’ miracle you were able to get them to where they came out (mostly) in the 9’s.

Anyhow, about the Venom’s. I just got an e-mail saying they went to grading. I had pressing/cleaning on my submission form; did something occur where they managed to bypass your department?
Post 45 IP   flag post
CBCS Pressing SteveRicketts private msg quote post Address this user
They were not bypassed. They were pressed and put through for grading.
Post 46 IP   flag post
Collector Watcher private msg quote post Address this user
Hey guys..I know "busy" is an understatement for you right now...but...is anyone answering the phones?

Been trying since Monday and the mail box is full...

Just checking on an order I was told on the 25th, would ship by the 1st (it's still listed as grading). Just want to see if it'll get out before the move or if it was shipped and just not updated.

just figured I'd ask if I should continue calling or wait

Thnx
Post 47 IP   flag post
Collector lpgasdude private msg quote post Address this user
I know I asked this the other day, but I had dropped of a few books back in March. My 12 weeks is the 16th of this month and the books still show grading. Is there any update if I will be able to pick them up in St Pete? Or will they be shipped from Texas and my card billed ? Sorry to ask the same question again, I just haven't been able to reach anyone at customer service. I am sure they are swamped right now with calls and emails. Thanks for any info.
Post 48 IP   flag post
Collector Robert86m private msg quote post Address this user
@lpgasdude With my comics I was told a 6th finish date now when I called I was told 2-3 week delay
Post 49 IP   flag post
Collector BabaLament private msg quote post Address this user
Will the Dallas location be accepting in-person submissions/drop-offs? Going to be visiting family over the summer; might as well save a couple bucks on shipping by bringing the books up with me.
Post 50 IP   flag post
Leftover Sundae Gnus CatmanAmerica private msg quote post Address this user
Normally when new folks show up on a message board the standard acronym is WTTB, but this situation is reversed. Since CBCS is now moving into the D/FW Metroplex, I'm issuing a hearty WTTM to the crew!
Post 51 IP   flag post
Collector Enelson private msg quote post Address this user
I posted about this in the turnaround thread also, but I have 2 orders that show "shipping", and now have for a few days. In the past when an order reached this stage it stated "shipping" then "shipped" within 24hours followed by the update on dashboard of grader's notes. I know everything is behind and the logistics must be nightmarish BUT I'm not even getting responses to email. Has anyone else been experiencing this and can let me know their experiences. One order was actually ahead of schedule- 2 day, fast press


However the other was "modern" with a fast pass- 6 week TAT- and now we are into week 8+



Will things get back to normal this week?
Post 52 IP   flag post
Collector fivestar private msg quote post Address this user
Not sure @Enelson but I have an 2 day modern order that was done with grading last Tues/Weds when it went into Billing. There was an error on my card (bad expiration date) but I didn't find this out until Thurs. I immediately resolved the issue and notified the rep via email yet thursday. I'm still awaiting ANY indication my repeated emails/or phone messages (to both the rep and customer service) have even been received. I assume not since no payment has processed and my books are still waiting to ship out despite the updated CC information on file since last week.

I certainly hope this is just due to the move and won't be an issue in the future, but I'm not holding my breath to receive those 2 day books within 2 weeks at this point. :/
Post 53 IP   flag post
Collector Enelson private msg quote post Address this user
@SteveRicketts can you help some of us folks out with updates regarding delays, shipping, missed Tats, unanswered emails/phone calls, etc
Post 54 IP   flag post
CBCS Pressing SteveRicketts private msg quote post Address this user
The office is currently in the process of being moved. I mean literally. They're loading everything onto trucks as I type this. Likewise, the crew is mid transit. Moving their families halfway across the country. I know they're hoping it to happen as quickly as possible, but in all honesty, I wouldn't be surprised if there's a blackout until next week.

They tried to prepare as well as possible, but unexpected things will happen. They are relocating an entire office, as well as everyone's family. We will be be operational again as quickly as possible
Post 55 IP   flag post
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