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CopperAgeKids private msg quote post Address this user

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Quote:

Originally Posted by Marximus
Bad thing for the seller is that, now, buyers can 'gamble' on a book. Bid high. Then, if the gamble didn't pan out, the buyer can return the book for a refund from Ebay.

Also, returned items can be in much worse shape than when they were originally sent to the buyer.

Something needs to change.

Quote:

Originally Posted by Masochism
Quote:
Originally Posted by Marximus
Bad thing for the seller is that, now, buyers can 'gamble' on a book. Bid high. Then, if the gamble didn't pan out, the buyer can return the book for a refund from Ebay.

Something needs to change.

Yeah, I got off the pohhone with eBay and they basically said with the new policy roll out, any buyer can say "item not as described" to get a refund, even in cases of simple buyer's remorse.

I'm definitely abandoning eBay after this. $237 bucks is cheap to get out of bed with a nightmare like this. I guess I should be thanking him.

Nah, just change your approach to selling. Unless you consign books to mycomicshop, eBay is IMO the only viable Avenue to sell books at decent prices.

Just sell all of your books via Buy It Now, at prices you are content with, to avoid future problems.

Guys like yourself, who run .99 cent auctions on all or most of their listings, are only setting themselves up for failure or disappointment with auction format. Either by realizing low sale prices or by getting returns.

The only sellers that do well via auctions, for the most part, are sellers like Comics4Less ; they have a large following and are well known.

If I listed my books via auction format, I would probably end up getting an average of a third of my BIN prices.

I have 100% positive feedback but my DSR rating is at "above average" due to having about 33% of my books being shipped out late....that lone issue keeps me from "Top Rated" status, so my listing visibility is complete shite.

7 years ago

Collector 2.27K	2.27K Cowabunga_Kyle private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by CopperAgeKids Guys like yourself, who run .99 cent auctions on all or most of their listings, are only setting themselves up for failure or disappointment with auction gormst. Either by realizing low sale prices or by getting returns. All of my other listings are BIN, I ran this as a $0.99 auction because I knew it could get the best return with open bidding.
	7 years ago	Post 27 • IP flag post

Collector 11.12K	11.12K MR_SigS private msg quote post Address this user	plus 1 plus 1 plus 1 8
	Quote: Originally Posted by GanaSoth @Masochism @drchaos Well, even if it wasn't damaged in shipment, he could still open a claim with the USPS and get his money back through them by stating it was damaged in transit. It will just be between him and the Post Office. He could show the Post Office the pictures of the scans before the comic arrived in his possession, and then he can show them the comic after the arrival (even if he has to damage the comic more in order to get refunded through the USPS.) Thats what insurance is for. Some of you will think this is shady to do, but were talking about the Government here. They rob us enough on taxes and crap so I wouldn't feel bad about doing it one bit. Its worth a shot. That is IF he had insurance on it for enough to cover the cost he paid through eBay. EDIT: Don't tell the USPS it was an auction through eBay or we will be back at square one as they will expect you to go through eBay to settle it. Mail fraud? Good to know. Do you sell on eBay?
	7 years ago	Post 28 • IP flag post

Collector 3.72K	3.72K CopperAgeKids private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Quote: Originally Posted by Masochism @CopperAgeKids this is great feedback, thank you for this. No problem. FYI, I know the OP personally and I will vouch for his character. He is a good guy, he's definitely not trying to take advantage of you. I don't know you, but you seem like a straight shooter and on the level. I think this was just a misunderstanding, with any luck you and the OP can smooth things over. If not, you'll get more money for the book the second time around, whether it is sold raw or if you have it signed,pressed and slabbed. Just don't run it in auction format.☺
	7 years ago	Post 29 • IP flag post

Collector 16.89K	16.89K DocBrown private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by Masochism You are being absurd now. You were provided high res scans. Plus it's been a month. I'd say no dice man. Sorry you are experiencing buyer's remorse but I have a no refund policy and you were sent high res scans on top of pictures. It is reasonable to assume you knew what you were getting into plus it's already been a month and that money has already been spent on another project. This post does not make you sound like a seller who is concerned with customer satisfaction. This post makes you sound like a seller who is trying to "get one over" on someone, and relying on technicalities to do it. That you may have already spent the money has absolutely no relevance or bearing on the situation. That's not the buyer's concern, nor should it be.
	7 years ago	Post 30 • IP flag post

Collector 16.89K	16.89K DocBrown private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Quote: Originally Posted by Marximus Bad thing for the seller is that, now, buyers can 'gamble' on a book. Bid high. Then, if the gamble didn't pan out, the buyer can return the book for a refund from Ebay. Also, returned items can be in much worse shape than when they were originally sent to the buyer. Something needs to change. It did. The system we have now is that result. For nearly a decade and a half, sellers could, and did, do whatever they wanted, and get away with it. Someone at eBay woke up and realized that it was costing them a ton of money dealing with chargebacks and angry buyers, so they put this in place. Of course, as with all bureaucratic decisions, it's not much better. The pendulum simply swung to the other extreme. And that sellers in the past cheated people, doesn't mean sellers of the present should have to pay for it...that's why "reparations" is an illegitimate idea...but that's what you get with a company that is corrupt, like eBay is, and always has been.
	7 years ago	Post 31 • IP flag post

Collector 11.12K	11.12K MR_SigS private msg quote post Address this user	plus 1 plus 1 plus 1 1
	If I were to sell books, I'd make it a policy to not spend the funds until the individual deal is COMPLETELY done, just for this possibility.
	7 years ago	Post 32 • IP flag post

Collector 3.72K	3.72K CopperAgeKids private msg quote post Address this user	plus 1 plus 1 plus 1 2
	Quote: Originally Posted by DocBrown Quote: Originally Posted by Masochism You are being absurd now. You were provided high res scans. Plus it's been a month. I'd say no dice man. Sorry you are experiencing buyer's remorse but I have a no refund policy and you were sent high res scans on top of pictures. It is reasonable to assume you knew what you were getting into plus it's already been a month and that money has already been spent on another project. This post does not make you sound like a seller who is concerned with customer satisfaction. This post makes you sound like a seller who is trying to "get one over" on someone, and relying on technicalities to do it. Agreed. Wetheher that is the case or not, is actually fairly immaterial because intent is difficult to prove. What is important, is being exceedingly polite and civil when dealing with eBay customers; heated emotion has to be entirely removed. Insulting customers is not good business practice, for about a 101 reasons. This should be common sense. If emotional responses are interjected...well, see below meme.
	7 years ago	Post 33 • IP flag post

Collector 2.27K	2.27K Cowabunga_Kyle private msg quote post Address this user	plus 1 plus 1 plus 1 2
	Quote: Originally Posted by MR_SigS If I were to sell books, I'd make it a policy to not spend the funds until the individual deal is COMPLETELY done, just for this possibility. Well 20 days after they received the book, this just feels like BS
	7 years ago	Post 34 • IP flag post

Collector 11.12K	11.12K MR_SigS private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by MR_SigS Quote: Originally Posted by GanaSoth @Masochism @drchaos Well, even if it wasn't damaged in shipment, he could still open a claim with the USPS and get his money back through them by stating it was damaged in transit. It will just be between him and the Post Office. He could show the Post Office the pictures of the scans before the comic arrived in his possession, and then he can show them the comic after the arrival (even if he has to damage the comic more in order to get refunded through the USPS.) Thats what insurance is for. Some of you will think this is shady to do, but were talking about the Government here. They rob us enough on taxes and crap so I wouldn't feel bad about doing it one bit. Its worth a shot. That is IF he had insurance on it for enough to cover the cost he paid through eBay. EDIT: Don't tell the USPS it was an auction through eBay or we will be back at square one as they will expect you to go through eBay to settle it. Mail fraud? Good to know. Do you sell on eBay? That's right, you have the Witching Hour set listed. Rats.
	7 years ago	Post 35 • IP flag post

Collector 3.72K	3.72K CopperAgeKids private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by MR_SigS Quote: Originally Posted by MR_SigS Quote: Originally Posted by GanaSoth @Masochism @drchaos Well, even if it wasn't damaged in shipment, he could still open a claim with the USPS and get his money back through them by stating it was damaged in transit. It will just be between him and the Post Office. He could show the Post Office the pictures of the scans before the comic arrived in his possession, and then he can show them the comic after the arrival (even if he has to damage the comic more in order to get refunded through the USPS.) Thats what insurance is for. Some of you will think this is shady to do, but were talking about the Government here. They rob us enough on taxes and crap so I wouldn't feel bad about doing it one bit. Its worth a shot. That is IF he had insurance on it for enough to cover the cost he paid through eBay. EDIT: Don't tell the USPS it was an auction through eBay or we will be back at square one as they will expect you to go through eBay to settle it. Mail fraud? Good to know. Do you sell on eBay? That's right, you have the Witching Hour set listed. Rats. Huh? I'm guessing you're speaking facetiously but if not... Gimme a link, I gotta see this.
	7 years ago	Post 36 • IP flag post

Collector 10.32K	10.32K GanaSoth private msg quote post Address this user	plus 1 plus 1 plus 1 0
	@CopperAgeKids Here is the link to my eBay auction. Cheers! http://r.ebay.com/hN8Yhc
	7 years ago	Post 37 • IP flag post

COLLECTOR 11.29K	11.29K conditionfreak private msg quote post Address this user	plus 1 plus 1 plus 1 9
	I am disappointed in some of the ideas and statements here. OF COURSE you should give a refund on a raw book bought through Ebay. There is no question about that. There is no way this is the fault of the shipping company. So any attempt at having them be responsible (insurance or otherwise) is reprehensible. Sometimes two good people can both be at fault, in little aspects of a transaction. Like waiting too long to notify a seller of a desire for a refund. Or copping an attitude about a legitimate refund request. IMO, both sides here have a hand in making this mole hill into a mountain. When I sell, I do not spend the money gained UNTIL I am completely sure the buyer will not be asking for a return/refund. But waiting 20 days to notify of this desire, is just plain wrong. UNLESS the buyer was in the hospital or out of the country. Imagine what the complaint would be if the seller waited 20 days to ship the item to the buyer. We would be in this same thread, but under a different title, with the same original poster. Work it out like gentlemen guys. That is what we do here. We ain't Ebay. Even though the sale took place via Ebay, it was facilitated through here and conducted by two members of this family. Buyer deserves a refund. Buyer should foot the bill for shipping back also. Seller will get his listing fees refunded by Ebay, and can relist with a better description and state "refunds cheerfully granted if buyer is not satisfied", per Ebay rules. Next problem please.
	7 years ago	Post 38 • IP flag post

Collector 3.72K	3.72K CopperAgeKids private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by conditionfreak I am disappointed in some of the ideas and statements here. OF COURSE you should give a refund on a raw book bought through Ebay. There is no question about that. There is no way this is the fault of the shipping company. So any attempt at having them be responsible (insurance or otherwise) is reprehensible. Sometimes two good people can both be at fault, in little aspects of a transaction. Like waiting too long to notify a seller of a desire for a refund. Or copping an attitude about a legitimate refund request. IMO, both sides here have a hand in making this mole hill into a mountain. When I sell, I do not spend the money gained UNTIL I am completely sure the buyer will not be asking for a return/refund. But waiting 20 days to notify of this desire, is just plain wrong. UNLESS the buyer was in the hospital or out of the country. Imagine what the complaint would be if the seller waited 20 days to ship the item to the buyer. We would be in this same thread, but under a different title, with the same original poster. Work it out like gentlemen guys. That is what we do here. We ain't Ebay. Even though the sale took place via Ebay, it was facilitated through here and conducted by two members of this family. Buyer deserves a refund. Buyer should foot the bill for shipping back also. Seller will get his listing fees refunded by Ebay, and can relist with a better description and state "refunds cheerfully granted if buyer is not satisfied", per Ebay rules. Next problem please. Agreed, on all counts. End of thread.
	7 years ago	Post 39 • IP flag post

Collector 2.27K	2.27K Cowabunga_Kyle private msg quote post Address this user	plus 1 plus 1 plus 1 1
	@conditionfreak Thank you for your input. Quote: Originally Posted by conditionfreak OF COURSE you should give a refund on a raw book bought through Ebay. There is no question about that. Next problem please. I did not know this was common practice, and honestly I'm not interested in selling on eBay if it is. I am not interested in paying shipping costs for window shoppers. I'm one person, I am not a big box store. Everything else in your comment resonates with me just fine.
	7 years ago	Post 40 • IP flag post

Collector 652	652 Marximus private msg quote post Address this user	plus 1 plus 1 plus 1 4
	I'm curious. Why does E-bay give sellers the option to not accept returns, if in fact, that is not E-bay's policy? A lot of Ebay sellers, not just of comics, have a no-return policy. Even the OP.
	7 years ago	Post 41 • IP flag post

COLLECTOR 13.26K	13.26K shrewbeer private msg quote post Address this user	plus 1 plus 1 plus 1 7
	@drchaos you’re really not looking good here man. 20 days is a lot, especially without providing pictures of reasonable defects that were not visible on the scans you saw. Do you have this? If not, pretty messed up of you to file a not as described claim.
	7 years ago	Post 42 • IP flag post

COLLECTOR 13.26K	13.26K shrewbeer private msg quote post Address this user	plus 1 plus 1 plus 1 4
	@conditionfreak dropping some wisdom
	7 years ago	Post 43 • IP flag post

Collector 2.27K	2.27K Cowabunga_Kyle private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by Marximus I'm curious. Why does E-bay give sellers the option to not accept returns, if in fact, that is not E-bay's policy? A lot of Ebay sellers, not just comics, have a no-return policy. Even the OP. Great question, one which I asked while on the phone with them, oddly enough she did not have an answer.
	7 years ago	Post 44 • IP flag post

Collector 16.89K	16.89K DocBrown private msg quote post Address this user	plus 1 plus 1 plus 1 1
	20 days is nothing. There are sellers who have made things good years after transactions, when problems were discovered (like undisclosed and undetected restoration, for example.) Two months, three months, ok, that's stretching things. 20 days is nothing. Especially if you buy a lot, and have much to go through. Or, you're out of town on business. Again: 20 days is nothing, and shouldn't be made a sticking point in the discussion. If you care about customer service, "20 days" won't even be a factor in your actions. If you don't...it will.
	7 years ago	Post 45 • IP flag post

Collector 16.89K	16.89K DocBrown private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by Masochism I did not know this was common practice, and honestly I'm not interested in selling on eBay if it is. I am not interested in paying shipping costs for window shoppers. I'm one person, I am not a big box store. Everything else in your comment resonates with me just fine. Again, this does not sound like someone who cares about customer service. It sounds like someone who is trying to "get one over" on buyers, and using technicalities ("I'm one person, I am not a big box store" ) to do it. Why does the size of your operation have any bearing on anything? If the item is not as described, that's all that matters.
	7 years ago	Post 46 • IP flag post

Collector 2.27K	2.27K Cowabunga_Kyle private msg quote post Address this user	plus 1 plus 1 plus 1 4
	@DocBrown The Item was exactly as described, I went above and beyond for him. You are clearly here to defame me for whatever reason, and that's fine, it is to be expected with these types of online forums. I am officially no longer interested in your opinions, you clearly aren't here to add anything to this discussion.
	7 years ago	Post 47 • IP flag post

Collector 2.27K	2.27K Cowabunga_Kyle private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by shrewbeer @drchaos you’re really not looking good here man. 20 days is a lot, especially without providing pictures of reasonable defects that were not visible on the scans you saw. Do you have this? If not, pretty messed up of you to file a not as described claim. Exactly.
	7 years ago	Post 48 • IP flag post

Collector 16.89K	16.89K DocBrown private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by Marximus I'm curious. Why does E-bay give sellers the option to not accept returns, if in fact, that is not E-bay's policy? A lot of Ebay sellers, not just of comics, have a no-return policy. Even the OP. Because "item not as described" isn't the only reason someone may want to return an item. A "no returns" policy on eBay is perfectly valid if someone buys something they no longer want, or they bought more than they need, or they didn't like some aspect that is unrelated to condition...that sort of thing. eBay only forces returns if the item is not as described...that is, if I say it's "mint condition!" and it arrives folded in half, or with a page torn out, etc. Yes, there's a window for fraud, and yes, it's abused. It's on the list of things eBay has to address someday.
	7 years ago	Post 49 • IP flag post

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DocBrown private msg quote post Address this user

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Quote:

Originally Posted by Masochism
@DocBrown

The Item was exactly as described, I went above and beyond for him.

That is your opinion, not the buyer's. Your opinion as the seller...with a vested interest in the outcome...doesn't count.

The buyer is the one with the final say, because it is the BUYER who paid his hard earned money for this item, and has the right to determine whether or not the item he bought was accurately described.

You could be right. You could have described the item perfectly. But that is irrelevant. It's not the seller's call to determine that for anyone. It's the buyer's.

Quote:

Originally Posted by Masochism

You are clearly here to defame me for whatever reason, and that's fine, it is to be expected with these types of online forums. I am officially no longer interested in your opinions, you clearly aren't here to add anything to this discussion.

On the contrary, I've added quite a bit to the discussion. Your reaction here is inappropriate, childish, and without evidence. I have no interest in "defaming" you; I don't even know who you are. But, as I have said several times already, your responses indicate that you aren't remotely interested in customer service, but rather "trying to get one over" on a buyer.

Disagreeing with someone, challenging their statements, is not an attempt to "defame" them.

If you want to be respected in this community, you're going to have to behave in a respectable manner. That includes conducting yourself professionally in transactions.

7 years ago

I had no way of knowing that 9.8 graded copies signed by Adam Hughes weren't what you were looking for. 30.4K	30.4K drchaos private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by Masochism @DocBrown The Item was exactly as described, I went above and beyond for him. You are clearly here to defame me for whatever reason, and that's fine, it is to be expected with these types of online forums. I am officially no longer interested in your opinions, you clearly aren't here to add anything to this discussion. I didn't even mention you by name when I shared my experience here. You chose to participate in this thread. I will leave it for those reading this thread to draw their own conclusions.
	7 years ago	Post 51 • IP flag post

Collector 16.89K	16.89K DocBrown private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by drchaos address user plus 10 Quote: Originally Posted by Masochism @DocBrown The Item was exactly as described, I went above and beyond for him. You are clearly here to defame me for whatever reason, and that's fine, it is to be expected with these types of online forums. I am officially no longer interested in your opinions, you clearly aren't here to add anything to this discussion. I didn't even mention you by name when I shared my experience here. You chose to participate in this thread. I will leave it for those reading this thread to draw their own conclusions. This is also true. You weren't "called out", Masochism; you chose to respond.
	7 years ago	Post 52 • IP flag post

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shrewbeer private msg quote post Address this user

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Quote:

Originally Posted by DocBrown
20 days is nothing

I can agree with that, as long as the issue is in fact not as described.

Quote:

Originally Posted by Masochism
The Item was exactly as described,

Quote:

Originally Posted by DocBrown
. It's not the seller's call to determine that for anyone. It's the buyer's.

Yet it should be on the buyer to show within reason why the item is not as described. Anyone with buyers remorse or any other reason for wanting a return can arbitrarily claim item not as described.

@drchaos May very well be in the right; but we have seen zero evidence.

7 years ago

Collector 2.27K	2.27K Cowabunga_Kyle private msg quote post Address this user	plus 1 plus 1 plus 1 1
	@DocBrown of course I chose to respond, because I feel like I am the one being wronged here. According to your thinking I should wait out the 180 day window after selling a raw book on eBay before I use those funds. That is so cartoonishly silly that I can barely believe I read it right. I am confident that my listing was legit, and even the buyer himself admits it was the book in the listing and it was packaged well and arrived in a timely fashion. Those scans were 300 dpi and saying you couldn't see the condition of the books by viewing them is laughable. Opening a case with no photos showing contrary condition it feels like he's trying to take me for a ride. I shouldn't be held responsible for his buyer's remorse.
	7 years ago	Post 54 • IP flag post

Collector 676	676 Squack private msg quote post Address this user	plus 1 plus 1 plus 1 6
	Anybody taking bets on when this thread gets locked?
	7 years ago	Post 55 • IP flag post

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