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Ebay fun - Just the facts6153

I had no way of knowing that 9.8 graded copies signed by Adam Hughes weren't what you were looking for. drchaos private msg quote post Address this user
One thing I enjoy about this forum is the opportunity to work with knowledgeable buyers and sellers rather than some of the characters we have all met when buying and selling books on ebay and elsewhere.

While I have had the occasional conflict with strangers on ebay and elsewhere, transactions with members of this forum (and the other guys' forum) have been hassle free until now.

Recently a board member advertised two ebay listings here. Had I come across these listings randomly I would have simply moved on as the seller did not grade the raw books and the pictures provided only included a small view of the front covers.

After taking the opportunity to ask the seller for better pictures of the front and back of each books here I bid on and won what I considered the better of the two books.

Once I received the book I saw that it had more flaws than I could see in the pictures and that it was not worth as much as I had paid for it. First I sent the seller a PM here letting him know I wanted to return the book. After 24 hours with no response I requested a return on ebay for an item not as described.
Post 1 IP   flag post
I had no way of knowing that 9.8 graded copies signed by Adam Hughes weren't what you were looking for. drchaos private msg quote post Address this user
I will add my messages when I figure out how to look them up but here is how the seller responded to my request to return the items

Seller - message 1

I even took the time to give you high-resolution scans of this book and now you want to return it? I don't think so

Seller - message 2

I sent you scans on the forum before you ever bid. You also stated that It was packed well and arrived safely and even went on to say that you are confident the book is the same and there is no fault on my end. Now this just seems like a clear case of buyer's remorse. I don't have funds on hand to accommodate your buyer's remorse. I'm actually shocked your pulling this stunt, and 20 days after receiving it no less.

My response

Rather than give a grade for the book you left it for the buyer to guess. While the pictures on the forum were better than those in your listings they were not good enough for me to tell what I was getting. All I am asking for is a refund and the opportunity to give your book and print back to you. It is not a big thing to ask for,

Seller - message 3

Well I'll level with you, you are my first buyer to even attempt to return a book. The listing clearly stated that I do not offer/accept returns. You are covered by the eBay Money Back Guarantee, however this is not a case of you receiving something other than what was described in the listing.
Post 2 IP   flag post
Collector Cowabunga_Kyle private msg quote post Address this user
Just the facts:

When prompted I provided you with high res scans of front and backs of both books.

You waited 20 days after receiving these books to ask for a refund. 20 days? Why 20 days?

My listing clearly stated no refunds offered.

I do not feel I have any business putting a grade on a raw book, hence why there was no assumed grade provided.
Post 3 IP   flag post
Collector Cowabunga_Kyle private msg quote post Address this user
Sounds like you found something else you want to buy and are attempting to extort me to free up some cash. It feels like you're attempting to game me, and I do not appreciate it.
Post 4 IP   flag post
I had no way of knowing that 9.8 graded copies signed by Adam Hughes weren't what you were looking for. drchaos private msg quote post Address this user
20 days is not the issue. The issue is that you are refusing to accept returns on raw books when all the buyer has to go on is pictures to determine the grades.
Post 5 IP   flag post
Collector GanaSoth private msg quote post Address this user

Post 6 IP   flag post
I had no way of knowing that 9.8 graded copies signed by Adam Hughes weren't what you were looking for. drchaos private msg quote post Address this user
-Quote:
Originally Posted by Masochism
Sounds like you found something else you want to buy and are attempting to extort me to free up some cash. It feels like you're attempting to game me, and I do not appreciate it.


You are making excuses. I do not appreciate the accusations you are making about me in your attempt to avoid responsiblity.
Post 7 IP   flag post
Collector Cowabunga_Kyle private msg quote post Address this user
You are being absurd now.

You were provided high res scans. Plus it's been a month. I'd say no dice man. Sorry you are experiencing buyer's remorse but I have a no refund policy and you were sent high res scans on top of pictures. It is reasonable to assume you knew what you were getting into plus it's already been a month and that money has already been spent on another project.
Post 8 IP   flag post
Collector GanaSoth private msg quote post Address this user
Do you guys mind if we forum lurkers get some pics of the comic book in question and the final price paid? I know this is personal, but we will all get a better understanding of the situation as seeing is believing.
Post 9 IP   flag post
Collector Cowabunga_Kyle private msg quote post Address this user
@GanaSoth

https://forum.cbcscomics.com/topic/5930/page/1/2-copies-of-new-mutants-98/#17
Post 10 IP   flag post
Collector GanaSoth private msg quote post Address this user
@Masochism Yeah, those scans are pretty big. But then again, I use a 55 inch smart TV for a PC monitor.
Unless it was damaged during shipment.

@drchaos Do you have or did you have insurance applied to your package? If so, file it with the USPS and get your money back through them, this way your both covered and no hard feelings.
Post 11 IP   flag post
Collector Marximus private msg quote post Address this user
Raw book, ungraded.

Seller says no refunds/returns.

Yeah, that's an easy "next' for me.

I don't feel sorry for any buyer who bit that bait.

My 2 cents.
Post 12 IP   flag post
Collector Cowabunga_Kyle private msg quote post Address this user
@GanaSoth he said in a message "I received the book and the print. Everything was packed well and arrived safely. Now that I have had a chance to look everything over I would like to return them for a refund"
Post 13 IP   flag post
Collector doog private msg quote post Address this user
“No refunds” does not exist with EBay.
Post 14 IP   flag post
Collector Darryl_H private msg quote post Address this user
Quote:
Originally Posted by doog
“No refunds” does not exist with EBay.


TRUTH!
Post 15 IP   flag post
I had no way of knowing that 9.8 graded copies signed by Adam Hughes weren't what you were looking for. drchaos private msg quote post Address this user
Quote:
Originally Posted by doog
“No refunds” does not exist with EBay.


This is the simple truth.

I just wanted to share my experience here for the benefit of others.
Post 16 IP   flag post
Collector GanaSoth private msg quote post Address this user
@Masochism @drchaos
Well, even if it wasn't damaged in shipment, he could still open a claim with the USPS and get his money back through them by stating it was damaged in transit. It will just be between him and the Post Office. He could show the Post Office the pictures of the scans before the comic arrived in his possession, and then he can show them the comic after the arrival (even if he has to damage the comic more in order to get refunded through the USPS.) Thats what insurance is for.

Some of you will think this is shady to do, but were talking about the Government here. They rob us enough on taxes and crap so I wouldn't feel bad about doing it one bit.

Its worth a shot. That is IF he had insurance on it for enough to cover the cost he paid through eBay.

EDIT: Don't tell the USPS it was an auction through eBay or we will be back at square one as they will expect you to go through eBay to settle it.
Post 17 IP   flag post
Collector DocBrown private msg quote post Address this user
Any seller worth his salt will take back books that a customer is not happy with. Having a "no returns" policy, especially on eBay, is playing with fire.

A dissatisfied customer costs farrrrrrrr much more than any "loss" in costs a seller might incur. Dissatisfied customers make their dissatisfaction known...hence this thread.

Take the books back, block the buyer, and be done with it.
Post 18 IP   flag post
Collector Cowabunga_Kyle private msg quote post Address this user
Well it doesn't look like I'm going to have much of a choice. I'd much prefer this transaction be handled in person, he is taking advantage of the new eBay policy and I've got a horrible taste in my mouth now. Hope you're satisfied with yourself pal. You're a scoundrel and you know it.
Post 19 IP   flag post
Collector Marximus private msg quote post Address this user
Bad thing for the seller is that, now, buyers can 'gamble' on a book. Bid high. Then, if the gamble didn't pan out, the buyer can return the book for a refund from Ebay.

Also, returned items can be in much worse shape than when they were originally sent to the buyer.

Something needs to change.
Post 20 IP   flag post
I’m Kinda Married To A Celebrity. 00slim private msg quote post Address this user
I personally consider a deal done when 2 weeks go by without hearing from a customer (if feedback hasn’t been received).

That said, it’s vital that a seller stand behind his product. I say no returns on my listings to cut down on frivolous returns. BUT if I get a return request, or there are any complications, it’s my responsibility to help make it right. Even after that two week window.

The good news is, a New Mutants 98 in any grade will sell. Upon re-listing, it should sell quick.
Post 21 IP   flag post
Collector Cowabunga_Kyle private msg quote post Address this user
Quote:
Originally Posted by Marximus
Bad thing for the seller is that, now, buyers can 'gamble' on a book. Bid high. Then, if the gamble didn't pan out, the buyer can return the book for a refund from Ebay.

Something needs to change.


Yeah, I got off the pohhone with eBay and they basically said with the new policy roll out, any buyer can say "item not as described" to get a refund, even in cases of simple buyer's remorse.

I'm definitely abandoning eBay after this. $237 bucks is cheap to get out of bed with a nightmare like this. I guess I should be thanking him.
Post 22 IP   flag post
Collector CopperAgeKids private msg quote post Address this user
Is this the newsstand or direct copy that the OP won in auction?

My 2 cents is that the OP could file a claim for damage with the post office.

Despite the shipping box not being damaged, the book could have suffered damage in transit.

Not saying it did or it did not incur shipping damage, just suggesting that the USPS would more than likely pay out a $50 insurance claim to the OP.

If the book is worth keeping for the OP, at $50 less than the final hammer, that seems like a decent solution for both parties.

FWIW, NM 98 sells at $200 for me in raw VG/FN....I got $20000 (+$200000 shipping) for vg+ and vg/FN copies of this book on 2 occasions, to overseas buyers.

Sold a raw 8.0-ish copy for $245 off my wall at Big Apple 2 weeks back, the pricing on this book is all over the place.

For example:

GPA has the last sale of a blue 9.2 at $397, with the last sale of a blue 9.4 at $350.Dunno how either was listed but I'd be pissed if I was the guy who got $350 for a slabbed 9.4.

Looking at SS slabs, a SS 9.0 Liefeld has a 90 day at $407.

I dunno the grade of this particular book, but with Liefeld appearing at the VA Comic Con in 5 weeks, it seems to me that the book would still turn a decent profit after being signed by Liefeld for a gold label.

Add in fast tracked pressing would likely improve the profit margin.

Dunno what the print is worth by itself.
Post 23 IP   flag post
Collector Cowabunga_Kyle private msg quote post Address this user
@CopperAgeKids this is great feedback, thank you for this.
Post 24 IP   flag post
Collector GanaSoth private msg quote post Address this user
Its eBay. What can ya do? I can see buyers buying better grade copies of comics to only return their already bought, existing, lower grade copies.

So in reality, they buy better copies, return their lower grade copies to the seller and then get their money back.

I'm not saying the OP did this, just saying this can happen.


Post 25 IP   flag post
Collector CopperAgeKids private msg quote post Address this user
Quote:
Originally Posted by Marximus
Bad thing for the seller is that, now, buyers can 'gamble' on a book. Bid high. Then, if the gamble didn't pan out, the buyer can return the book for a refund from Ebay.

Also, returned items can be in much worse shape than when they were originally sent to the buyer.

Something needs to change.


Quote:
Originally Posted by Masochism
Quote:
Originally Posted by Marximus
Bad thing for the seller is that, now, buyers can 'gamble' on a book. Bid high. Then, if the gamble didn't pan out, the buyer can return the book for a refund from Ebay.

Something needs to change.


Yeah, I got off the pohhone with eBay and they basically said with the new policy roll out, any buyer can say "item not as described" to get a refund, even in cases of simple buyer's remorse.

I'm definitely abandoning eBay after this. $237 bucks is cheap to get out of bed with a nightmare like this. I guess I should be thanking him.


Nah, just change your approach to selling. Unless you consign books to mycomicshop, eBay is IMO the only viable Avenue to sell books at decent prices.

Just sell all of your books via Buy It Now, at prices you are content with, to avoid future problems.

Guys like yourself, who run .99 cent auctions on all or most of their listings, are only setting themselves up for failure or disappointment with auction format. Either by realizing low sale prices or by getting returns.


The only sellers that do well via auctions, for the most part, are sellers like Comics4Less ; they have a large following and are well known.

If I listed my books via auction format, I would probably end up getting an average of a third of my BIN prices.

I have 100% positive feedback but my DSR rating is at "above average" due to having about 33% of my books being shipped out late....that lone issue keeps me from "Top Rated" status, so my listing visibility is complete shite.
Post 26 IP   flag post
Collector Cowabunga_Kyle private msg quote post Address this user
Quote:
Originally Posted by CopperAgeKids
Guys like yourself, who run .99 cent auctions on all or most of their listings, are only setting themselves up for failure or disappointment with auction gormst. Either by realizing low sale prices or by getting returns.


All of my other listings are BIN, I ran this as a $0.99 auction because I knew it could get the best return with open bidding.
Post 27 IP   flag post
Collector MR_SigS private msg quote post Address this user
Quote:
Originally Posted by GanaSoth
@Masochism @drchaos
Well, even if it wasn't damaged in shipment, he could still open a claim with the USPS and get his money back through them by stating it was damaged in transit. It will just be between him and the Post Office. He could show the Post Office the pictures of the scans before the comic arrived in his possession, and then he can show them the comic after the arrival (even if he has to damage the comic more in order to get refunded through the USPS.) Thats what insurance is for.

Some of you will think this is shady to do, but were talking about the Government here. They rob us enough on taxes and crap so I wouldn't feel bad about doing it one bit.

Its worth a shot. That is IF he had insurance on it for enough to cover the cost he paid through eBay.

EDIT: Don't tell the USPS it was an auction through eBay or we will be back at square one as they will expect you to go through eBay to settle it.


Mail fraud? Good to know.
Do you sell on eBay?
Post 28 IP   flag post
Collector CopperAgeKids private msg quote post Address this user
Quote:
Originally Posted by Masochism
@CopperAgeKids this is great feedback, thank you for this.


No problem.

FYI, I know the OP personally and I will vouch for his character. He is a good guy, he's definitely not trying to take advantage of you.

I don't know you, but you seem like a straight shooter and on the level.

I think this was just a misunderstanding, with any luck you and the OP can smooth things over.

If not, you'll get more money for the book the second time around, whether it is sold raw or if you have it signed,pressed and slabbed.

Just don't run it in auction format.☺
Post 29 IP   flag post
Collector DocBrown private msg quote post Address this user
Quote:
Originally Posted by Masochism
You are being absurd now.

You were provided high res scans. Plus it's been a month. I'd say no dice man. Sorry you are experiencing buyer's remorse but I have a no refund policy and you were sent high res scans on top of pictures. It is reasonable to assume you knew what you were getting into plus it's already been a month and that money has already been spent on another project.


This post does not make you sound like a seller who is concerned with customer satisfaction. This post makes you sound like a seller who is trying to "get one over" on someone, and relying on technicalities to do it.

That you may have already spent the money has absolutely no relevance or bearing on the situation. That's not the buyer's concern, nor should it be.
Post 30 IP   flag post
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