CBCS Turnaround5947
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TimBildhauser private msg quote post Address this user | |
| It was posted here: clickable text | ||
| Post 851 • IP flag post | ||
 I bought a meat grinder on amazon for $60 and it's changed my life.
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kaptainmyke private msg quote post Address this user | |
Quote:Originally Posted by c2t2merch This guy right here. This guy knows. Nail on the head, brah |
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| Post 852 • IP flag post | ||
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I bought a meat grinder on amazon for $60 and it's changed my life.
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kaptainmyke private msg quote post Address this user | |
Quote:Originally Posted by Comic_Playhouse Estimates are exactly that. Estimates on TATs. They con't control outside factors that impact services rendered. Sure, hiring more staff alleviates some of the bottleneck but then you start telling them how to run their own company, a private company, that can do whatever they wish as long as services are eventually rendered. |
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| Post 853 • IP flag post | ||
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moodswing private msg quote post Address this user | |
Quote:Originally Posted by Comic_Playhouse Is this the actual document? I think I can see why some labels have misspellings. Ha |
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| Post 854 • IP flag post | ||
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Spc51 private msg quote post Address this user | |
| Just received an email stating that my books just "started" the grading process, that's 5+ months after I submitted my books in April, so that means with all the backlog that I won't see my books until the end of this year or the beginning of 2019.... that's 8+ months in total.. That's crazy... I feel everyone's pain right now, TAT 3 MONTHS, now who knows.. | ||
| Post 855 • IP flag post | ||
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TimBildhauser private msg quote post Address this user | |
| @Spc51 As previously stated, the auto-updates on status aren't working properly. Your books are currently showing as being in "Slab". | ||
| Post 856 • IP flag post | ||
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TriL0gy private msg quote post Address this user | |
Nevermind  |
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| Post 857 • IP flag post | ||
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Spc51 private msg quote post Address this user | |
| Oh ok, like I said, just got the email today stating that they started the grading process, just reporting what was sent to me.. | ||
| Post 858 • IP flag post | ||
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TimBildhauser private msg quote post Address this user | |
| @moodswing 1) Everything looks to be in order to me, stated in standard legalese. 2) As far as label errors go, mistakes happen and when they do we correct them. Certainly you're not implying that you've never made a typographical error. |
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| Post 859 • IP flag post | ||
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moodswing private msg quote post Address this user | |
Quote:Originally Posted by TimBildhauser Is sumission a word? I am not an English teacher but I figured that should be submission right? |
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| Post 860 • IP flag post | ||
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TimBildhauser private msg quote post Address this user | |
| @moodswing It probably should be "submission", the text in question though would've been drafted by the legal firm representing CBCS, not the people doing data entry for labels. LOL | ||
| Post 861 • IP flag post | ||
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Spc51 private msg quote post Address this user | |
| Thanks for the heads up Tim... | ||
| Post 862 • IP flag post | ||
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Guy private msg quote post Address this user | |
| Couple of questions, One, Does anyone know how they decide to work on some orders and not others? How do they make their queue? I submitted at the phx comicon in May and people are starting to get there standard books back. I paid for the same service, no pressing or signatures, but my dashboard/invoice has said processing since July. Two, I’m on week 18-19 if they backtrack to when I submitted books at the show in May, but I’m week 13-14 if they use the July 5 date on my dashboard/invoice from when they entered the books into their system. What date do they use for an estimated timeframe? Thanks. |
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| Post 863 • IP flag post | ||
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Zevgoli private msg quote post Address this user | |
| Tim...can you look up my order 18-1A1D046. It’s been since May 22nd and my dashboard says submitted. Thanks. | ||
| Post 864 • IP flag post | ||
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mrelowe private msg quote post Address this user | |
| I used to read this thread to get an idea of where CBCS was in terms of completing orders. Now I read it to see how futile these arguments can get. Does anybody think that this complaining or threats of legal action/taking business elsewhere is getting anyone's orders expedited? | ||
| Post 865 • IP flag post | ||
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lucaslytle private msg quote post Address this user | |
| Im at 14 weeks | ||
| Post 866 • IP flag post | ||
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mediaslave private msg quote post Address this user | |
Quote:Originally Posted by lucaslytle You look lovely. You aren't even showing yet. |
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| Post 867 • IP flag post | ||
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mediaslave private msg quote post Address this user | |
| It's entertaining reading posts clearly written by conspiracy theorists that think the cbcs guys are sitting there thinking "man, these books backing up and pissing off customers is awesome. WE NEED MOAR!!!" Again, they're sorting out their crap and things will get better. Until then, just be patient and wait. Or pay more and go faster. |
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| Post 868 • IP flag post | ||
 I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
Quote:Originally Posted by mediaslave LOL!!!!! |
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| Post 869 • IP flag post | ||
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TheMadTitan private msg quote post Address this user | |
| Received email that books were ready. Drove over (10 minutes away) to schedule appointment and they provided 38 books. Submitted 4/6 Dallas comic con Received 4/17 Completed/Delivered 10/8 A few grades: Silver Surfer 44 9.8 signed Starlin (x2) Marvel Super-heroes 13 5.5 X-men 107 9.4 signed Claremont X-men 108 9.2 signed Claremont/Byrne X-men 130 9.2 X-men 133 9.6 X-men 134 9.4 New Gods 1 9.0 New Avengers 8 Vol 3 9.8 (x2) Thanos Quest 1 9.8 sign Starlin/Lim |
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| Post 870 • IP flag post | ||
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mrelowe private msg quote post Address this user | |
Quote:Originally Posted by TheMadTitan Another satisfied customer! |
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| Post 871 • IP flag post | ||
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mrelowe private msg quote post Address this user | |
Quote:Originally Posted by mediaslave By Far this is the best post of the day!!! |
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| Post 872 • IP flag post | ||
 Ima gonna steal this and look for some occasion to use it!
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IronMan private msg quote post Address this user | |
Quote:Originally Posted by Guy The only people that know EXACTLY how the work flow queue is prioritized would be the people in management roles there and that are associated with getting books graded. But I can describe the process with about 95% accuracy because there are standard systems for this type of work that are widely deployed across most industries and even the service sectors. They are generically referred to as work flow management systems. Stuff gets entered into the computer at the point of entry (receiving) From that point forward the system queues up work according to the programmed priorities. At each step whoever does whatever (grade, encapsulate, QC, Ship) enters when they have completed their part. Managers can override or rearrange the queue. And there is often times a work flow management specialist whose job is to monitor the queue, make sure things are moving as they are supposed. Also able to make overrides or alterations to priority. For the managers, there is usually a variety of views - a broad overview (say displayed as color coded tasks - red late, yellow work coming up, green progressing as planned) and the ability to drill down and see ranges of or specific work. As for you starting date. CBCS's normal standard is that books received at shows they attend have a "start" date of about a week after the show. I've seen the exact number of days stated but don't remember it. Maybe the Thursday following a show. |
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| Post 873 • IP flag post | ||
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Comic_Playhouse private msg quote post Address this user | |
| @TheMadTitan higher or lower grades than you thought you would receive? | ||
| Post 874 • IP flag post | ||
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Venomade private msg quote post Address this user | |
| @TimBildhauser @SteveRicketts could one of you guys please give me the status of my order, it’s been in received status since May 9th. It does include a press. 18-19e4a9f |
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| Post 875 • IP flag post | ||
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
Quote:Originally Posted by Venomade If you click on your invoice (shown here by the red arrow), a pdf file opens up with the true status of your order.  |
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| Post 876 • IP flag post | ||
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mrelowe private msg quote post Address this user | |
Quote:Originally Posted by GAC I think this needs to be posted every week. This is the only way to get real time updates. It might cut down on the number of missed calls too. |
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| Post 877 • IP flag post | ||
 Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by mrelowe Ahhh...but what if nothing ever gets updated??? Mine says "Received" on main screen but only submitted on the actual invoice...after 17/18 weeks....after handing over in person |
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| Post 878 • IP flag post | ||
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Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
In a zen place...I remember way back (10years ago?? maybe more) waiting almost 7 months for a CGC submission....my books will come back eventually, hopefully before the February convention I will likely go to and have more books to send in!!!!  |
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| Post 879 • IP flag post | ||
 If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| My dashboard updated today. I had press screen and have a new charge, so I think that means they were finally screened and I'm being billed for pressing. They were received April 17, so it took the 25 week TAT for pressing and grading just to get them screened. | ||
| Post 880 • IP flag post | ||