CBCS Turnaround5947
 The apple sauce and pudding were the best part...
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Bronte private msg quote post Address this user | |
| but it's my understanding you cant leave them there permanently...... =( |
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| Post 351 • IP flag post | ||
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_satan private msg quote post Address this user | |
Quote:Originally Posted by JohnnyCash Just got books shipped email, received 3-22 finally |
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| Post 352 • IP flag post | ||
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Themaxx35 private msg quote post Address this user | |
Quote:Originally Posted by _satan How long between your order completed email and the shipped email? Wondering if I should expect a delay in the shipping department. |
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| Post 353 • IP flag post | ||
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_satan private msg quote post Address this user | |
Quote:Originally Posted by Themaxx35 still waiting on fedex for shipping confirm |
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| Post 354 • IP flag post | ||
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RareComics private msg quote post Address this user | |
| My April 12 Modern (just grading, no extras) moved from Received to Grading late yesterday. My March 16 Modern (just grading) is still listed as Grading. Thanks to everyone who is keeping us informed as to status. | ||
| Post 355 • IP flag post | ||
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Buckets private msg quote post Address this user | |
| My April 4th order has been grading for weeks. All modern with ASP, no pressing or fast pass. I emailed customer service last week and was told my books were in labeling, even though my account still states grading. Does anyone know how long the labeling process takes before quality control/shipping phase? The service rep. did not offer any estimate on how long the process would take, so a general idea would be helpful. | ||
| Post 356 • IP flag post | ||
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JohnnyCash private msg quote post Address this user | |
| My 3 submissions have been in Labeling for weeks now. They arrived at CBCS on March 20/18. Some people that submitted after me have received their books back while I am still wondering what the heck is going on. | ||
| Post 357 • IP flag post | ||
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Buckets private msg quote post Address this user | |
| Thank you. That is very disappointing to hear, so I will just wait and see if CS replies to my last email I sent this past Monday. | ||
| Post 358 • IP flag post | ||
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_satan private msg quote post Address this user | |
| just got my shipped email. Checked my grades online, very disappoined with metal #4 got a 9.4. It should have been a 9.8 They claim there is a crease through the book, with out absolute proof it would be useless to argue they damaged it right? | ||
| Post 359 • IP flag post | ||
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JohnnyCash private msg quote post Address this user | |
| @_satan when did they receive your books? | ||
| Post 360 • IP flag post | ||
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_satan private msg quote post Address this user | |
Quote:Originally Posted by JohnnyCash3-22 |
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| Post 361 • IP flag post | ||
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JohnnyCash private msg quote post Address this user | |
Quote:Originally Posted by _satan Awesome! they have had mine since 03-20 |
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| Post 362 • IP flag post | ||
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TheComicDoJo private msg quote post Address this user | |
Alright! CBCS received my submission today. 12 week turnaround puts me around 11/1. Man, I wish my boss would give me that long to get things done  Pretty pumped! 12 book submission. |
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| Post 363 • IP flag post | ||
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Themaxx35 private msg quote post Address this user | |
| Got a message from FedEx that the books are on the way (4 moderns subbed March 27) but the website hasn't updated to show "shipped" and grades - just fyi | ||
| Post 364 • IP flag post | ||
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JohnnyCash private msg quote post Address this user | |
| Just called (I know, leave them alone and let them do their job). It is frustrating to hear people are getting their books back when they submitted them after mine. I was just told that they are in Heat Seal? I was told weeks ago that they are in labeling and would be ready to ship shortly after. Now they seem to have taken a step or two back? Where in the process is heat seal? I don't know what to believe. |
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| Post 365 • IP flag post | ||
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Themaxx35 private msg quote post Address this user | |
Quote:Originally Posted by JohnnyCash Heat seal's not a step back. Its the step after labels, or so I understand. Once the labels are confirmed the books are heat sealed. The seal actually runs through the label for security reasons, so labels have to be finalized first. You're on the brink of shipping. |
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| Post 366 • IP flag post | ||
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Darkseid_of_town private msg quote post Address this user | |
| I am not that concerned because many who submitted well before me are still waiting . My book was submitted in person to their facility April 4 for pressing and grading, nothing extra. It has never moved off received. My invoice does state 24 weeks for it to be processed so that would land it somewhere in at least Halloween trick or treat time I guess. I would have hoped to see it was in pressing or something by now, but well that's how it goes | ||
| Post 367 • IP flag post | ||
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JohnnyCash private msg quote post Address this user | |
Quote:Originally Posted by Themaxx35 That is great to hear. Thanks a lot Darkseid_of_town I appreciate it. As you can tall I am getting tired of waiting. |
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| Post 368 • IP flag post | ||
 I'm waiting.... (tapping fingers).Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
| When I'm feeling down and out, I just come to this thread. For some reason I leave feeling better |
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| Post 369 • IP flag post | ||
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kclaw97 private msg quote post Address this user | |
| So a facilitator i follow posted this piece of info: THE CBCS TURNAROUND TIMES. We had a conference call with CBCS last Tuesday, and the good news is books are progressively moving through the Received, Grading & QC process again now that CBCS’ move from their original St. Petersburg, FL offices to their new home at Beckett Media in Dallas, TX is now complete. As of our call, the current turnaround time for all modern tier grading is between 16-18 weeks (4-4.5 months), and 8-9 weeks (a little over 2 months) for Fast Pass & Original Art slabs. For reference i had books received 5/11 and 5/25 (confirmed via call to CBCS cs). That would put my 5/11 order at 13 weeks today. So if the above holds true this order still has 3-5 weeks to go. I'm really not putting much stock in the status reflected on the site. |
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| Post 370 • IP flag post | ||
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VaComicsGuy private msg quote post Address this user | |
| From Beckett's card grading site: ================================== IMPORTANT NOTICE Due to a historic number of orders/cards being submitted, and our growing wait times with our non-guaranteed service level, Beckett Grading will temporarily suspend their 10-day service level, starting June 7, 2018. Our goal with this move is to work on our extensive backlog that continues to grow daily, and examine cards in the manner they need to be examined. We apologize for the extended delays in getting your orders back recently and hope this move will go a long way in resolving that issue. We will update the submission form and website when the 10-day level is again being offered, but until further notice all submissions will need to go under one of the other three levels. Thank you for your business and we appreciate your patience during this time. If you have any questions about this, please contact us at grading@beckett.com. =================================== I wonder if something like this will happen with comics |
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| Post 371 • IP flag post | ||
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JohnnyCash private msg quote post Address this user | |
| Yay! Just got the email we all wait for! My books are coming home. I wasn't as patient as I should've been. It'll be just under 20 weeks for this process. I must admit even though the TAT isn't great right now CBCS does have good customer service. Thanks everyone for all the help. | ||
| Post 372 • IP flag post | ||
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Gamecube2482 private msg quote post Address this user | |
| @JohnnyCash did you have fast pass or anything special on your books. Im on week 17 and hope to get mine by the beginning of next month. | ||
| Post 373 • IP flag post | ||
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JohnnyCash private msg quote post Address this user | |
Quote:Originally Posted by Gamecube2482 No, nothing fancy. Just 3 modern books. No fast pass, no pressing. |
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| Post 374 • IP flag post | ||
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ramccall01 private msg quote post Address this user | |
| Don't get your hopes up. I'm on week 27 as of today. Been in grading for over 14 weeks now. When I contacted customer service they said my books were in production and should be done within the next week and a half. That was 7 weeks ago. No response to my follow up email I sent yesterday yet. This is starting to get ridiculous. FYI, No fast pass or pressing. |
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| Post 375 • IP flag post | ||
 I award you no points!
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stanley_1883 private msg quote post Address this user | |
| what are the official progressions? anyone know? submitted-received-grading-QA-shipped? |
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| Post 376 • IP flag post | ||
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Gabriel85301 private msg quote post Address this user | |
| I got my March 22 last week. My May 7 invoice (6 modern books, no fast pass, no press) are hitting 11 weeks in received. I have another invoice that I do need to pay for, but I would love to see progress on my other invoice before I take care of that bill. Maybe I will just send 1/2 of it tonight but still disappointed. I wonder if Sandeep Dua is cracking the whip.. |
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| Post 377 • IP flag post | ||
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The apple sauce and pudding were the best part...
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Bronte private msg quote post Address this user | |
| @stanley_1883 I forgot who I copied this from. But I copied it for my own reference. The order of the different levels is as follows: Submitted Billing (your order can change to this status at any time if your order isn't paid when received) Received Grading Labels QC Shipping (this is when you will typically get a "Order Completed" email) Completed (this is the final stage after books have shipped; this is when you will typically receive an email saying your order has shipped with the tracking number. This is when you have access to grades) Its possible that orders can be marked Labels/QC/Shipping all in the same day so you won't necessarily see every one of the levels per se. |
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I award you no points!
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stanley_1883 private msg quote post Address this user | |
| thank you | ||
| Post 379 • IP flag post | ||
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Themaxx35 private msg quote post Address this user | |
| My books were just delivered but the website still has them listed as in “shipping” with no grades. So the website is not updating very quickly. Just FYI for those of you who are see status changes when you log in. | ||
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