Waive Signature Required On Shipments4684
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 Collector
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MarcJ private msg quote post Address this user | |
| Is there a way to waive the requirement for a signature on packages sent from CBCS? I understand that 99% of all the users probably love this but I don't. It tends to cause me days worth of delays getting my packages. I ship using my own shipping account number and I accept full responsibility if for some strange reason I was not to get a package that FedEx swears was delivered. | ||
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 Collector
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KingNampa private msg quote post Address this user | |
| @MarcJ As soon as the package is shipped request it be held at a FedEx store or location. That's what I do. Lucky for me there is a 24hour FedEx store by my house. | ||
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 Collector
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Drogio private msg quote post Address this user | |
| Nearest one to me is hours.. | ||
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MarcJ private msg quote post Address this user | |
| Nearest to me is also a significant distance. | ||
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 Ima gonna steal this and look for some occasion to use it!
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IronMan private msg quote post Address this user | |
| @MarcJ I believe the short answer is "no". You MIGHT be able to waive the signature requirement once the books have arrived and you have been notified of the attempted delivery. The card they leave will have instructions. But CGC and CBCS both ship requiring a signature. For good reason. And if the shipper REQUIRES a signature, that will override any generic signature waiver on file with FedEx. Signatures waivers seem like a great idea until someone steals a box left on your porch or it's mis-delivered to the wrong address and the people at that address swear they didn't get nothin from FedEx. For people that live an hour or hours away from the nearest FedEx pick up location, there is USPS and using them is a much less risky choice. Registered Mail is the Gold Standard of safety, security and non-damage in the shipping industry. And there is a post office in nearly every tiny town in America. I suggest you consider spending a few extra bucks on shipping charges and choose RM for your return shipping, rather than risk never seeing your books again. |
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 Collector
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X51 private msg quote post Address this user | |
Quote:Originally Posted by IronMan As a consumer, I should have the right to incur that risk if I want to do so. I quit buying from Metropolis because they did the same. If I have to take a day off work to sit at home and sign for something, they are costing me hundreds of dollars and an increased/stressful backlog at work when I show up the next day. A company is not doing me a favor when they don't allow me to assume the risks. The package can still be stolen, lost, or damaged in transit. Let the consumer decide whether to take the financial risk or not! |
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Ima gonna steal this and look for some occasion to use it!
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IronMan private msg quote post Address this user | |
| @X51 I understand your feelings and understand the why well enough. I do mail order of vintage, collectible comics. NO SELLER nor any grading company with any experience is shipping anything with substantial value without insurance. And to have insurance of more than a couple of hundred bucks, YOU HAVE TO REQUIRE A SIGNATURE. You - and the OP - are no doubt are honest and just want to take the risk and have the convenience. But the scammers and thieves are out in force. Often times with dozens or hundreds of accounts, looking for someone that is willing to ship product without a signature. In this day and age where nearly everything purchased online or involving shipping is paid for with a credit card or Paypal, the merchant - the seller - ends up being the one that got stolen from. Yes, you waved the signature. That is no guarantee at all that PayPal or the credit card issuer will not side with the buyer and refund their money. Just in the news - at least here in Indiana - a few weeks ago was the arrest of a couple in Delaware County, Indiana that had scammed Amazon out of 1.2 MILLION dollars of merchandise. they had hundreds of accounts. Taking advantage of Amazon not requiring a signature on most deliveries and routinely replacing "did not receive claims" On eBay, sellers get a pop up telling them that for eBay's own insurance - ShipCover - that they have to pay for signature if the package is valued over $250 (I think) or the insurance isn't valid. As a seller or merchant, the only way you should be willing to waive a signature is if you are willing to give the product away. If you buy insurance via USPS, once the insurance hits $500 the signature becomes an automatic. USPS isn't selling $500 or more of insurance without requiring a signature on delivery. There are just too many scammers. With the grading companies, you actually don't have a choice. All require a signature. With sellers of comic books, only the ignorant go along with "no insurance or no signature" |
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Collector
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X51 private msg quote post Address this user | |
| The case here is that sales are lost. One $400 purchase from Metropolis lost me a couple of hundred dollars income and caused a wasted day because I took that day off. I almost missed the drop-off because the driver went to a door that is never used. It protects the seller. It costs the consumer. It makes me not want to do business with anyone that requires a signature. I live in a low crime area and that was done by choice. I'm more concerned about poor packaging than I am having it stolen at my door step. Is there still a risk? Of course. That's why I'd sign a waiver to help protect the seller. This isn't really a complaint because I can adjust. I can simply not purchase products or services. My response takes no deep thought. I move on and hold no hostility. The only reason I replied is because someone else made the request. His sentiment is shared by me and possibly others. |
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 Collector
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Homer private msg quote post Address this user | |
| Get a PO box and have it shipped USPS, it will be there when your ready. Signature or not. | ||
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Ima gonna steal this and look for some occasion to use it!
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IronMan private msg quote post Address this user | |
| My own personal experience is with international orders. Comic collectors living outside the USA are faced with horrendous shipping costs. The least expensive is USPS service that doesn't have tracking or signature available. So a lot potential buyers will beg plead & threaten to buy elsewhere unless you'll use the cheapest service. If you agree you might as well plan on giving it away. I got ripped off once and never again. I produced emails where the buyer asked the books to be sent first class international. Where they said they accepted any damage or lose. But then turned around a month later and filed a charge back with their credit card issuer. Who refunded their money (that is to say TOOK the money from me and refunded. NEVER>>>>>>AGAIN. I'd rather lose sales than be stolen from. I will agree to ship books international via cheapest method that doesn't include insurance (or enough insurance) and doesn't collect a signature. And I'll under insure / not require a signature for customers here in the USA if they ask. IF THEY PAY WITH A MONEY ORDER. If international, a MO drawn on a US Bank. Because the buyer really, really, REALLY has waived the signature then. Because there won't be any charge back. You would be amazed at the number of buyers that ask....then decide to go ahead and pay with a credit card and have to sign. Maybe the grading companies might consider this option. Pay us with a money order.. We'll ship however you want.. There is post office branch in every tiny town. Many are open a few hours on Saturday. Just get - as Homer suggested - a PO Box and have your comics sent via the US Postal Service. |
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X51 private msg quote post Address this user | |
| I already have a small post office box. I've had it for 3 decades. I'll consider that if it allows me to waive the signature. I usually can't get there until after their normal operating hours. They've also copped an attitude if they have to put a key in my box for an oversized locker. I typically pay with a reputable money order. Western Union or USPS. Haven't used a credit card in 17 years. |
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Collector
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Homer private msg quote post Address this user | |
| I rent the smallest size P.O. box and they give me a key to a bigger box for packages, or a card if it requires a signature. Way better than waiting for a home delivery. | ||
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Ima gonna steal this and look for some occasion to use it!
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IronMan private msg quote post Address this user | |
| @X51 Can't imagine why staff at your post office would have a problem with putting a key in your PO box to pick up packages in one of their oversized lockers. That's what the oversize lockers are for. If I got that more than once I'd ask for a manager. I believe you can sign a general waiver of signature because some six months ago when I was signing for packages (they put a card in your PO Box to come to the counter) they asked me if I wanted to do a signature waiver card and then I wouldn't have to come to the counter for packages that needed a signature. I said no. I want insured and signature required packages to be handed to me. So there is no doubt that I received or did not. I didn't ask for details so I don't know if that signature waiver works with Registered Mail, which has entirely different handling and security requirements. For instance it's supposed to be locked when not traveling. But you could ask. Should ask. Because if the grading companies us USPS it is Registered Mail. |
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X51 private msg quote post Address this user | |
| I'll keep it in mind. I think the post office employees ~sometimes~ get an attitude because they don't always have enough oversized lockers for larger packages. Although I rarely get large packages, I did get a couple within two weeks so an employee told me I needed to be renting a larger box if I was going to be receiving larger packages. Again, I think it was said out of frustration. It annoyed me at the time. | ||
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