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CBCS Graded

CBCS Turnaround 5/30/20172991

Collector Bloodlikefire private msg quote post Address this user
Quote:
Originally Posted by SteveRicketts
The simple answer to this is that we give such specifics with our turnaround times, and we are dealing with a large volume of backlog in both grading and slab/qc.

If I give a date with specifics, we may still have some orders peppered in with older dates, and those customers will be concerned because we're announcing dates that are newer than their orders.

Once everyone gets back in the office and we get this volume shipped out, I'll start updating the turnaround. It will only be another week or two and we'll be back to normal.


Week three without an update. Can we assume at this point that you will be grading more "soon".
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COLLECTOR DarthLego private msg quote post Address this user
#Shipping!
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Collector bige31 private msg quote post Address this user
#5weeks&stillnothing haha
Post 153 IP   flag post
COLLECTOR DarthLego private msg quote post Address this user
@bige31 if you are in pressing you have a ways to go.
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Collector J_Walker private msg quote post Address this user
been in QC since May 30th. I have a feeling this is gonna be the week I move on to shipping!
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Collector bige31 private msg quote post Address this user
Nope no pressing. Just ASV, but I am patiently waiting. Good news is another order of mine was received.
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Collector JCage private msg quote post Address this user
I Honestly don't know what's going on lately I have a quickstream that was done being pressed on may 15th and it was supposed to be graded in 2 weeks and there is still no update I love Cbcs but the wait is killing me lol.
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Collector KingNampa private msg quote post Address this user
It seems that most of the CBCS staff was out at Comic Con's collecting more orders and NOT working on the orders they already have. Makes sense. All the orders they have sitting in their vault are already paid for, what's the incentive to grade those any faster. Getting new orders is where the money is. $$$


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Collector Dan1972 private msg quote post Address this user
So yesterday (or maybe a few days ago? Seems like I check everyday) I check the status of my book...still in grading, says 8 to 12 weeks. Okay. Fine.

Today I check the status of my book and it says 91 business days?? So 18+ weeks??
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Collector J_Walker private msg quote post Address this user
Interesting. I currently have 5 submissions in various stages. All show the typical 8-12 week message except the newest sub I submitted last week which was for 5 books with pressing and no fast pass or anything.

This recent one shows.....168 business days, which is basically 235 calendar days. ~2/3 of a year...

I'm sure it's a bug of some kind. Probably tried rolling out an enhancement to their turnaround times specific to a customers submission and the day counter got screwy or something. I hope that's the case at least.
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Collector J_Walker private msg quote post Address this user
Actual invoice says 24 weeks from receipt.
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COLLECTOR DarthLego private msg quote post Address this user
They might be beta testing the TATs for pressing.
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Collector Bloodlikefire private msg quote post Address this user
Quote:
Originally Posted by KingNampa
It seems that most of the CBCS staff was out at Comic Con's collecting more orders and NOT working on the orders they already have. Makes sense. All the orders they have sitting in their vault are already paid for, what's the incentive to grade those any faster. Getting new orders is where the money is. $$$




What incentive do they have to get our books back to us. They make us pay for them as soon as they are received. Books in their vault just collecting dust. Maybe they should not be going to on-site grading if it completely shuts down their business, and alienates customers.

Also notice the complete lack of comment from anyone who works at CBCS. Ever since Zack moved on I can't even get someone to answer my e-mails in a timely manner.
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Collector Dan1972 private msg quote post Address this user
Given, my submission is a signature verification so that will take longer. However, after receiving emails about the competition adding staff and drastically reducing turnaround times I submitted 21 modern books to them in mid-may. Those books are already in quality control.
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COLLECTOR DarthLego private msg quote post Address this user
Shipping: Day 2
Post 165 IP   flag post
Collector J_Walker private msg quote post Address this user
QC: Day 24
Post 166 IP   flag post
COLLECTOR DarthLego private msg quote post Address this user
I was only in QC 2.5 weeks. I did have fast pass on them though.
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Collector bennyb86 private msg quote post Address this user
Any idea when the books submitted at MegaCon will show up in our accounts?
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COLLECTOR DarthLego private msg quote post Address this user
#Soon

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Collector LeeK private msg quote post Address this user
I think I'm just going to use on-site grading for everything. It is so much faster than fast pass for the insignificant cost difference.

Six weeks after my books went to received status, I mailed a book to a facilitator - he had it signed at a con where there was no on-site grading - he held onto it for 3 weeks, and then took it to a con where there was on-site grading, got it graded; brought it home from con and is shipping it to me.

Oh, and the books that were in received status? They're still in QC.
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COLLECTOR DarthLego private msg quote post Address this user
#Shipped! 😎
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Collector mumptastic private msg quote post Address this user

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Collector ThorneArt private msg quote post Address this user
Quote:
Originally Posted by DarthLego
#Shipped! 😎


SIGH........ still QC, week 4? I have lost count now.
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Collector John1122 private msg quote post Address this user
My books moved to shipping from QC today after weeks in that department. Submitted them in Knoxville back in April. Can't remember how long/when it will get to a point where I can see the grade. I may receive them before that happens.
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COLLECTOR DarthLego private msg quote post Address this user
@John1122 as soon as they leave the CBCS building you can see the grades.
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Collector thpike private msg quote post Address this user
@DarthLego I'm still waiting to hear if my comic is IN the building. I sent a follow up email again today from Tuesday lol
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Collector LeeK private msg quote post Address this user
Aaaaannnnnnnddddd....I just got my shipping email.
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COLLECTOR DarthLego private msg quote post Address this user

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Collector Webbi private msg quote post Address this user
Hey all,

Grading 3 of my books; this is a new thing for me. They were delivered to CBCS location June 12th.

Just wondering IF they inform me of the package being rec'd and how long I might wait for them to be graded?

Thanks
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COLLECTOR DarthLego private msg quote post Address this user
@Webbi depends on what tier you used, if you added fast past, if you are having them pressed?
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