eBay seller wtf2390
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DocBrown private msg quote post Address this user | |
| Leaving negative feedback is a waste of time, aside from the feeling of vengeance it gives (which is not insubstantial, admittedly.) Very few people check feedback anymore. Much more damaging to a seller is 1. low DSRs ("stars" ), and the terrible "case closed without seller resolution; decided by eBay in favor of buyer", which essentially prevents someone from being a Top Rated Seller. Question: how did you open a Paypal case if this was an eBay purchase? Paypal will always default to eBay, automatically, in situations like this. Did you call them? As frustrating as it is, for your peace of mind, no need to get upset. The bad old days on eBay are long gone. Believe it or not, there used to be a time when there was no way to contact eBay directly; you had to do it through e-mail, which could be oh so easily ignored. Try sending a money order for $1,000 through the mail, and hoping 1. your item even shows up, and 2. it was what the seller claimed it was. Because you were SOL otherwise. There was NO way to do anything about it, aside from going to the state where the seller lived and suing them (like that's going to happen.) I sued an eBay seller in 2007. I was tired of the shit that had been sent to me for almost a decade. I won. His name is Rick Berry, and he lives in SoCal. He never paid the judgment...these scumbags never do...but he won't get away with it forever. Eventually, the mountains are leveled, and the valleys filled. |
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| Post 26 • IP flag post | ||
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Kav private msg quote post Address this user | |
| they will probably say yes sir once you open a case with paypal they will handle the refund opening a case with us at the same time would be redundant and confusing and slow things down thats why you have to do one or the other. you should always open a case with ebay unless the time period is up then paypal. | ||
| Post 27 • IP flag post | ||
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cseale0223 private msg quote post Address this user | |
| @DocBrown you click resolution center and find the transaction and then just fill in the information a lot like eBay's. Never done anything for 1000 done more high bid items (500-600) worried until i held the item. @Kav okay. Never done this so wasnt sure what to do. |
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| Post 28 • IP flag post | ||
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DarthLego private msg quote post Address this user | |
| I always check feedback on sellers, I've actually paid more for a book just because of 100% feedback vs 99% with a bunch of negatives. Also eBays system sucks, because sellers who do huge volume can rack up dozens of negatives and still stay in 98-99% territory. It's a seriously flawed system. | ||
| Post 29 • IP flag post | ||
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Kav private msg quote post Address this user | |
| likewise | ||
| Post 30 • IP flag post | ||
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Kav private msg quote post Address this user | |
| for me any feedback less than 99.6 is not someone I ever buy from. | ||
| Post 31 • IP flag post | ||
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DocBrown private msg quote post Address this user | |
Quote:Originally Posted by cseale0223 And this was an eBay transaction....? |
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| Post 32 • IP flag post | ||
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DocBrown private msg quote post Address this user | |
Quote:Originally Posted by DarthLego Negatives don't count against a seller after a year. A seller can have 100% feedback, and a bunch of old negatives. Does that mean they cleaned up their act...? Or just waited it out...? |
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| Post 33 • IP flag post | ||
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DocBrown private msg quote post Address this user | |
Quote:Originally Posted by DocBrown Interesting. I see Paypal has a new beta program to open disputes. For a very long time, since they were bought by eBay in 2002, and after eBay instituted their dispute program, you weren't able to file a dispute with Paypal for an eBay transaction. You had to file it through the eBay interface. Interesting new program, especially since eBay and Paypal are no longer joined. I suspect that's the reason why Paypal has its own dispute process now. |
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| Post 34 • IP flag post | ||
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DarthLego private msg quote post Address this user | |
Quote:Originally Posted by DocBrown True. Still, if you stick to 100s you're playing the law of averages. Scumbags tend to be scummy more often than just every 12 months. |
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| Post 35 • IP flag post | ||
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DocBrown private msg quote post Address this user | |
| That's true. And you're correct about sellers who sell lots and lots, and hide their crummy negs behind volume...Mycomicshop being one. |
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| Post 36 • IP flag post | ||
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cseale0223 private msg quote post Address this user | |
| @DocBrown yes it was an eBay transaction that I filed a claim on PayPal. | ||
| Post 37 • IP flag post | ||
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rtdcomics private msg quote post Address this user | |
| Paypal disputes will always override and Ebay one and will automatically close the latter. Paypal in fairness to them take a lot less shit from idiot sellers. (A recent case i had go against me on Ebay as the seller had 'proof of postage', which was actually just a courier saying hed left it outside the property, was then overturned by paypal as they demanded the seller provide full proof that the item was signed for and delivered securely). You will be given the option in paypal to wait and deal with the item via ebay or continue to open a case. Purchased a low value book the other day enclosed in a Marvel glass frame for presentation. I planned to dump the frame anyway just wanted the book for the £1 i paid. Seller obviously wasnt happy with low price so deliberately screwed me on delivery. Attached is an image of the glass frame he posted in newspaper and a carrier bag! This is by far the worst level of postal care ive ever witnessed. Agree that negatives dont bother a lot of people anymore. When i started on ebay if you had 3 negatives you would be suspended. Now theres companies out there with 10,000+ negatives but thats allowed because they have 40,000 positive. Personally i fight every negative i ever receive and they are usually unjustified. When i challenge ebay they feel i should just accept the 1 bad one among the 10,000 positive. Whatever happened to going above and beyond for customers. Too many people dont give a damn   |
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| Post 38 • IP flag post | ||
 I had no way of knowing that 9.8 graded copies signed by Adam Hughes weren't what you were looking for.
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drchaos private msg quote post Address this user | |
| First of all, if you are buying an item that was not received, damaged, or not as described there is little to worry about because Paypal has your back and you have more than a month to open a claim even if the seller claims to have some kind of limit on returns. People can be dishonest or careless but sometimes shit happens. The post office can and will damage packages in the mail even if they were packed carefully. You should always contact the seller first when there is a problem. Not only is it the right thing to do but you will get your money faster if the seller refunds it and you don't have to open a case. If the seller doesn't want to play nice you have plenty of time to open a case. With that said, once the seller says no, open the case right away. As far as feedback goes, you can click on the seller's star and see the comments regarding the feedback. One time I misplaced a book and could not find it when it sold. I apologized to the buyer and refunded his money. After trying to extort cash from me "for his trouble" he left me a negative comment. If you read the comments you can see what the seller did wrong. Having been on both ends of ebay sales I can say that it is a lot harder dealing with dishonest buyers than dishonest sellers. If you buy something and you do not get what you pay for Paypal has your back. |
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| Post 39 • IP flag post | ||
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ZosoRocks private msg quote post Address this user | |
| As an eBay buyer and seller.....I've now been pushed to the point where I will wait for the individual to receive their purchase and give me feedback, before I provide them with any. I also do the same when receiving something. I will not give feedback until after I check out the shipment. This helps both the seller and the buyer. How? If you wait for feedback, you may never get any. Thus, if you had already provided feedback, then the other person has the right to still give you feedback or not. If not, you've given them a boost to their rating, but nothing was given in return. If you leave feedback immediately, then you cannot go backwards if they give you something less than you had given them. Granted, most eBayers will give you the exact same feedback, but each buyer has the opportunity to provide "star ratings", whereas sellers do not, so this only affects the seller. IMO - if you are a seller, waiting on providing feedback allows you time to also communicate with the buyer and know that their package arrived safely and in the same condition you sent it. If there is a problem, one can resolve it amicably without providing any feedback at all, but then you can possibly still receive a positive feedback if the buyer agrees to the resolve and had found the correction noteworthy of positive feedback. EX: "Record was cracked when I got but seller resolved issue promptly. Great seller!" - positive rating received. If they don't provide any feedback....no one loses anything. There are plenty more positives than negatives when you wait for the buyer to provide feedback first and see if the issue can be resolved first, before the negative actually impacts unnecessarily. Cheers! |
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| Post 40 • IP flag post | ||
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Towmater private msg quote post Address this user | |
Quote:Originally Posted by DocBrown Not the case anymore. eBay and Paypal are separate legal entities. Paypal cannot default a decision on a dispute to another company. They have to investigate it. If an item was damaged during shipment it qualifies as a Significantly Not as Described claim. |
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| Post 41 • IP flag post | ||
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DocBrown private msg quote post Address this user | |
Quote:Originally Posted by Towmater Yes, this was already resolved, several posts above. Thanks! |
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| Post 42 • IP flag post | ||
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cseale0223 private msg quote post Address this user | |
| Man this guy is an idiot. HE is now claiming that he used bubble wrap inside of the envelope and that I removed the bubble wrap and broke it myself. | ||
| Post 43 • IP flag post | ||
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DocBrown private msg quote post Address this user | |
| Unless you're a fan of drama, I wouldn't continue to communicate with this seller. Just let Paypal (or eBay) resolve it. eBay's current policy is to force the seller to pay for the return, and you'll be able to print out a label, slap it on whatever crummy package the seller used, and get rid of it. If you ARE a fan of drama (and many are), I'd lecture the hell out of him about how to do things properly. It's the seller's responsibility...not the carrier, who is a third party contracted by the SELLER to provide a service...to make sure the item arrives in the same condition it was in the listing. Many, many sellers have tried to pretend otherwise. eBay has adjusted their attitudes over the years. |
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| Post 44 • IP flag post | ||
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Towmater private msg quote post Address this user | |
Quote:Originally Posted by DocBrown You are welcome, RMA. |
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| Post 45 • IP flag post | ||
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DocBrown private msg quote post Address this user | |
Quote:Originally Posted by Towmater Hi. I've asked you before not to call me "RMA" on these boards. That is my username on another board, not here. My username here is "Doc Brown." I'm asking you again, nicely, to please refer to me as "Doc Brown" or some derivation thereof. Please stop making an issue of it. It's not an unreasonable request. Thank you. |
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| Post 46 • IP flag post | ||
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cseale0223 private msg quote post Address this user | |
| Here is the guys response to me Item was packaged & secured. I paid for item to be mailed First Class, and provided you tracking information. Rather informing me that the item did not arrive within 3-5 days, you waited nearly a month. I disagree with your claim that the damage lies with me when I packaged & secured the item in a standard envelop with protective wrapping. Per my eBay profile, I do not accept returns. I can assist in filling out a claim via USPS for damaged goods. MY response back Yes, the item was sent 1st class mail and took 17 days. The tracking number was updated every couple days meaning it was not lost just slow. The damage it received was due to the inadequate packaging. The length of shipping is not the problem and I wish you would quit referring to it. It's the damage! When I first questioned you about the packaging you said you always send it in a bubble mailer. I replied with that this was not the case for my item. You said that was true, you were in a hurry due to going on a business trip and the place you went to only had regular postal envelopes which would be sufficient. Now that I have opened up a case against you, you now say it was wrapped in a protective layer. I have the emails on eBay still and I am more than willing to forward to you, PayPal, and eBay. So which way is it? You cannot keep changing the way in which you shipped it. Also, I understand that you do not accept returns, but I should not be responsible for the inadequate packaging that you did that resulted in the damage. Maybe your post should read - No refunds even if I inadequately package the item and it is damaged in shipping. Will give him two hours to respond before I escalate it just because I am curious on how he is going to change what he says. |
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| Post 47 • IP flag post | ||
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Logan510 private msg quote post Address this user | |
Quote:Originally Posted by DocBrown Why does it matter? Just curious. |
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| Post 48 • IP flag post | ||
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Logan510 private msg quote post Address this user | |
Quote:Originally Posted by cseale0223 I think you're too nice a guy. When I do a return the most contact I have with the seller is to supply pictures of the damage if asked or to say yes or no to a partial refund if offered. You never have to deal with a seller in this way, you can just let eBay handle almost everything. It's super sweet compared to the wild west days in the beginning. |
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| Post 49 • IP flag post | ||
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Kav private msg quote post Address this user | |
| Tell him 'merely stating that you do not accept returns has no impact whatsoever on ebay and paypal's stance on this matter. You will accept the return, and I will get my money back'. | ||
| Post 50 • IP flag post | ||
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dielinfinite private msg quote post Address this user | |
| @cseale0223 I had something similar happen to me last year. I'd ordered a first print set of Dark Knight Returns. The box arrived with some damage. The guy had put the books in a large box but the books inside weren't protected by any sort of stiff cardboard so when the box took a boot, the packing material itself damaged the books. I opened a case but the guy insisted he had packaged them well because he'd used a big box. He was also slow to respond so the moment I was able to escalate the case I did and ebay ruled in my favor faster than I'd ever seen. |
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| Post 51 • IP flag post | ||
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cseale0223 private msg quote post Address this user | |
| I got bored so I escalated the case about 5 minutes ago. | ||
| Post 52 • IP flag post | ||
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Kav private msg quote post Address this user | |
| good man | ||
| Post 53 • IP flag post | ||
 I bought a meat grinder on amazon for $60 and it's changed my life.
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kaptainmyke private msg quote post Address this user | |
| Yes good | ||
| Post 54 • IP flag post | ||
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DocBrown private msg quote post Address this user | |
Quote:Originally Posted by cseale0223 It's not your responsibility, as I'm sure you know by now, to fill out a claim with USPS. It's the seller's. It's also not your responsibility to "notify" a seller within "3-5 days" if the item doesn't show up in that period. How long after you received it did you write the seller? Same day? |
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