CBCS Comics
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CBCS Customer Service Line21913

CBCS Finalizer Wade_Story private msg quote post Address this user
Hey all,

Wanted to update that customer service has a new phone line that is operational during business hours. I know this has been heavily requested/needed, so I hope every finds it helpful!

Phone #: 972-665-6113
Monday - Friday
10:00 AM - 4:00 PM CST
Post 1 IP   flag post
You do know that the new guy brings the donuts, right? DWeeB1967 private msg quote post Address this user
Thanks, @Wade_Story. Hopefully, the number will be a reliable way for folks to contact customer service. That would be most welcome.
Post 2 IP   flag post
CBCS Finalizer Wade_Story private msg quote post Address this user
Quote:
Originally Posted by DWeeB1967
Thanks, @Wade_Story. Hopefully, the number will be a reliable way for folks to contact customer service. That would be most welcome.

That is my hope as well.
Post 3 IP   flag post
Collector MichaelKramer312 private msg quote post Address this user
Customer service is always unavailable. Press * for callback which is never received. Anyone else have this experience?
Post 4 IP   flag post
Collector Wond3rWom4n private msg quote post Address this user
I have several invoices with CBCS that I haven’t been able to even think about touching due to medical bills (think $24K procedures per MONTH, for a starter), and was told that this guy Cody James Lockwood would be my “go-to guy” in order to get them resolved. Only thing is, I emailed him on 10/21 and haven’t heard a peep from anyone since! Now I’m scared that my books have gone to the highest bidder, or worse yet, to some CBCS employee. 🥺 A few of those have some serious sentimental value, namely in regards to my dad. Does anyone know how to get in touch with this guy?!? PLEASE?!? 🙏
Post 5 IP   flag post
You do know that the new guy brings the donuts, right? DWeeB1967 private msg quote post Address this user
@Cody_Lockwood

Cody seems like a good guy, @Wond3rWom4n. Hopefully he gets with you and can help you.
Post 6 IP   flag post
Collector Wond3rWom4n private msg quote post Address this user
No response yet 🥺
Post 7 IP   flag post
Collector wmonkeyboy private msg quote post Address this user
Heard y'all are no longer taking any new orders after the 17th of April. But when I went to make an appointment to drop off it said no appointments from 21 days. So it goes past the April 17th date. What is that about? Don't want to spend money if my comics won't be graded.
Post 8 IP   flag post
Collector Zak private msg quote post Address this user
Can somebody help me please.
I've received two emails now saying I need to pay for my grading service, however the money came out of my account on the 6th.
I cant seem to find a way to contact the team?

Many thanks
Post 9 IP   flag post
I hold the record for itchy trigger finger. sportshort private msg quote post Address this user
folks that need help try and private message @Darryl_H
he should be able to help you.
Post 10 IP   flag post
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