Broken/cracked slabs21761
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 Collector
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Rafel private msg quote post Address this user | |
| How many of you have received your submissions just to find cracked slabs? I received my last two submissions with (4) cracked slabs. Why can't they go back to using all bubble wrap instead bubble wrap and crumpled up paper? They need to give some sort of reimbursement or credit when this happens. I've sent back way too many cracked slabs. That cost adds up.     |
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| Post 1 • IP flag post | ||
 If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| I haven't received a single cracked slab, including third-party purchases. Maybe I've had good luck. | ||
| Post 2 • IP flag post | ||
 I've spent years perfecting my brand of assholery.
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DrWatson private msg quote post Address this user | |
| I have never had a cracked slab from CBCS. Not once, ever. Not even when purchased second hand. The cgc, we'll that is a different story altogether. I did crack one CBCS slab once when I dropped it in on the concrete coming out of SDCC years ago. That said, the crack is so small that you have to hunt for it. |
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| Post 3 • IP flag post | ||
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I've spent years perfecting my brand of assholery.
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DrWatson private msg quote post Address this user | |
| @Rafel Whichever carrier is delivering your books must be complete animals with their parcels. | ||
| Post 4 • IP flag post | ||
 I'm waiting.... (tapping fingers).Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
| I haven't received cracked slabs either from CBCS. Ever And to reiterate the other statements - CGC, I expect it Did they stop with the bubble wrap? I don't even remember  |
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| Post 5 • IP flag post | ||
 You do know that the new guy brings the donuts, right?
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DWeeB1967 private msg quote post Address this user | |
| Same as the other responses... I've never received a single cracked slab from CBCS. | ||
| Post 6 • IP flag post | ||
 I'd like to say I still turned out alright, but that would be a lie.
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flanders private msg quote post Address this user | |
Quote:Originally Posted by Rafel What cost? It should be $0. Are you telling me cbcs isn't paying for all the costs, including shipping both ways? |
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Collector
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Rafel private msg quote post Address this user | |
| What cost? It should be $0. Are you telling me cbcs isn't paying for all the costs, including shipping both ways? Sorry, I should have been more specific. CBCS HAVE replaced all my damaged slabs even the ones with wrong labels at no charge. What I was referring to was the time it takes and my expense to send them back. Yes, they do bubble wrap the slabs but it's the wadded up paper that's the problem. I use FEDEX and other than coming by my house when I'm not there, they have been very good. |
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Collector
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Rafel private msg quote post Address this user | |
Quote:Originally Posted by DrWatson I use FEDEX and so far they have been very good. |
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| Post 9 • IP flag post | ||
 I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| Just curious, are you saying CBCS sent you cracked slabs? Or are you saying their packaging is inadequate? Or is the delivery company responsible for being too rough with the package? | ||
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Collector
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Rafel private msg quote post Address this user | |
Quote:Originally Posted by GAC I receive about (32) slabs per box. The boxes themselves are dented but not broken (most of the time). On the inside is all that crumpled up paper, in the middle are two (16) slabs side by side bubble wrapped with rolled up paper in between. So I'm assuming that during shipping and being bounced around, moving from truck to truck they get damaged. When I take off the bubble wrap sometimes pieces of the slab fall out or the slab is cracked like in my pictures. The bubble wrap does a great job but the rolled up paper doesn't. This happens with magazine slabs also. In the past it used to be all bubble wrap and that worked soooo much better. All I would like to see is some sort of reimbursement for my shipping and insurance costs. |
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| Post 11 • IP flag post | ||
 I have not set up at a con since 2029.
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PolarisNuclearSS2020 private msg quote post Address this user | |
Quote:Originally Posted by GAC I am sure that CBCS doesn’t send out cracked slabs. They were cracked in transit and it seems like the OP is saying that CBCS doesn’t pack slabs as well as they used to, which I think is a solid point. CBCS should adopt CGC’s latest shipping method of packing slabs, that is something CGC finally got right this past year. |
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| Post 12 • IP flag post | ||
 Moderator
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The_Watcher private msg quote post Address this user | |
Quote:Originally Posted by Rafel Send Cody Lockwood an email explaining the situation. Maybe he can help you out  |
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| Post 13 • IP flag post | ||
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I've spent years perfecting my brand of assholery.
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DrWatson private msg quote post Address this user | |
Quote:Originally Posted by Nuffsaid111 Nope. Bubble wrapped surrounded by a thick layer of expertly scrunched brown craft paper. |
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| Post 14 • IP flag post | ||
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I've spent years perfecting my brand of assholery.
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DrWatson private msg quote post Address this user | |
| You may not like my answer, but the problem is the 32 slabs in one box. I try not to go over 20 with 25 being the absolute maximum number of books per invoice. Too many slabs in one box is your problem. You will save money in the long run and no longer have to deal with cracked slabs. |
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| Post 15 • IP flag post | ||
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| Definitely the # of slabs in the box.... that and the package-mauling delivery companies....in all my 35+ submissions (give or take), not a single damaged slab....all my subs are between 11 and 5 books. | ||
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Collector
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Rafel private msg quote post Address this user | |
| Send Cody Lockwood an email explaining the situation. Maybe he can help you out Great suggestion. I will. Thank you. |
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Collector
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Rafel private msg quote post Address this user | |
Quote:Originally Posted by DrWatson Hi DrWatson, I'm not the one sending the slabs out. It's CBCS who's sending the (32) slabs to me. |
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| Post 18 • IP flag post | ||
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I've spent years perfecting my brand of assholery.
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DrWatson private msg quote post Address this user | |
| You didn't submit 32 comic books on one invoice? The FF 60 looks like it was part of an at least 36 book submission. I have never had multiple invoices shipped back in the same box. One invoice per box. One comic on an invoice. One comic shipped back. Twenty books on an invoice. Twenty comics shipped back. Even if I mailed all the invoices to CBCS in the same box, all the invoices were shipped back in separate boxes. You need to reduce the number of books on an invoice so it will reduce the number of slabs returned to you in a single box. |
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| Post 19 • IP flag post | ||
 Not trying to be an ass since February 12, 2020.
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HulkSmash private msg quote post Address this user | |
Quote:Originally Posted by Rafelthat is a lot of slabs per box. The majority of cracked slab complaints (from cbcs and cgc) I’ve seen are from large shipments. The conclusion is usually that the slabs not protected by the outer layers packaging and failing from the transfers of force with only other rigid slabs between them and the point of impact. It’s annoying, but I’m sure they will accommodate you. Ultimately there is only so much they can to protect the slabs from carrier handling without sending them in crates sufficient for the Ark of the Covenant. |
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| Post 20 • IP flag post | ||
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Collector
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Rafel private msg quote post Address this user | |
Quote:Originally Posted by DrWatson I normally send (57) to (100) per submission. It saves on time and shipping (for me). When CBCS sends them back it's between 3-4 boxes. |
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| Post 21 • IP flag post | ||
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I've spent years perfecting my brand of assholery.
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DrWatson private msg quote post Address this user | |
| Well, you and CBCS need to have a confab and agree to return ship no more than 25 slabs at a time. It will more than likely solve your problem while saving you time and money in the long run. | ||
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Collector
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Rafel private msg quote post Address this user | |
Quote:Originally Posted by DrWatson It might. Thank you for your input. |
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| Post 23 • IP flag post | ||
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I've spent years perfecting my brand of assholery.
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DrWatson private msg quote post Address this user | |
| No problem. My opinion is always free, but remember, you get what you pay for, lol. I hope you get your issue resolved. |
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| Post 24 • IP flag post | ||
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Collector
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Rafel private msg quote post Address this user | |
Quote:Originally Posted by DrWatson Hahahahaha!!! I always value opinions and this group has more knowledge than I have. The best suggestion (so far) was to contact Cody Lockwood. Which I will. |
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| Post 25 • IP flag post | ||
 Forum Crier
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OGJackster private msg quote post Address this user | |
@Rafel OWWWWWW, sh*t! Sorry that happened to you  |
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