Order Delivered but not showing up as received21410
Pages:
1
 Collector
|
cinnamon private msg quote post Address this user | |
| My order was delivered to you on the 11th of December, but so far I haven't received an email saying it has been received by you. How long does this normally take? | ||
| Post 1 • IP flag post | ||
 I like bean sprouts.
|
James42 private msg quote post Address this user | |
| It's going to be a while right now, I expect. I have orders in a similar state. With staff off for the holidays and an influx of mail from the promos that just ended, there will be a backup. Now, in my experience in normal times, entry into the system only takes a day or two. These are not normal times. |
||
| Post 2 • IP flag post | ||
 I've spent years perfecting my brand of assholery.
|
DrWatson private msg quote post Address this user | |
| It took two weeks for my first Banana promo books to show up as received. I mailed them in on the last possible day, so I was at the tailend of the promotion with a buttload of orders ahead of me. Throw the holidays in there with the VSP promo and it might be a while. |
||
| Post 3 • IP flag post | ||
 You do know that the new guy brings the donuts, right?
|
DWeeB1967 private msg quote post Address this user | |
| @cinnamon Welcome to the forum! | ||
| Post 4 • IP flag post | ||
 would be nice to have a snugger fit.
|
Sigur_Ros private msg quote post Address this user | |
Quote:Originally Posted by cinnamon The date the post office delivers them is very different than CBCS' received date. They have them, it just takes awhile to get to yours and enter them into the system. As stated, there is a lot going on right now, including holidays. Just be patient and don't worry. |
||
| Post 5 • IP flag post | ||
 I'd like to say I still turned out alright, but that would be a lie.
|
flanders private msg quote post Address this user | |
| If for some reason you don't get an email, you can always check your credit card. If you're billed that means it was received. You can also use the tracker: https://www.cbcscomics.com/tracker/ Mine has arrived but it pending. There will be a check mark in each box after the process is complete:  |
||
| Post 6 • IP flag post | ||
|
Collector
|
cinnamon private msg quote post Address this user | |
| @Sigur_Ros So the times that CBCS quotes on their website are actually far longer than they claim, since they take weeks to record it as being received? | ||
| Post 7 • IP flag post | ||
|
I've spent years perfecting my brand of assholery.
|
DrWatson private msg quote post Address this user | |
| Per the FAQ thread stickied at the top. When are my comics received? If you submit at a convention, your books will be officially received the Wednesday after the con (barring holidays). If you submit by mail, your received date will be the the next business day after they are delivered by your shipper. In most instances. it can take 2-3 weeks before your books get entered into the computer. This does NOT effect your received date. For large cons or during the con season, it may take longer. |
||
| Post 8 • IP flag post | ||
|
Collector
|
cinnamon private msg quote post Address this user | |
| @DrWatson In reality it doesn't work like this at all since there is no guarantee that they will even meet their estimated times. I emailed CBCS about my order, but haven't got any response. | ||
| Post 9 • IP flag post | ||
|
I've spent years perfecting my brand of assholery.
|
DrWatson private msg quote post Address this user | |
| Well, there is no guarantee on TATs as it is based on volume. All I can tell you is my last few submissions took about three months from received to shipped. You do not lose the time the books are at CBCS waiting to be officially received. But, what do I know? I've only been submitting books since 2012. |
||
| Post 10 • IP flag post | ||
Pages:
1