Customer Service21390
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 Collector
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GothamBridge private msg quote post Address this user | |
| I made a somewhat large submission yesterday and I had a host of issues with the website as I was trying to put in my order. I reached out to the customer service e-mail right after I put in my order. When I got to the office this AM, I put in an another message through their portal on the website. At my lunch I called a toll free customer service number that was listed in the forum, that number now leads to some sort of healthcare company Later I called a supposed phone directly to the company, it gave me a fast busy. I have not heard back nor have I been able to get in touch with anyone. Is there ANYONE I can reach out directly too? |
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 I blame the forum gremlins.
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figment private msg quote post Address this user | |
| Use the pinned "Community Engagement" thread to reach out to @Wade_Story. | ||
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 I hear their hourly rate is outrageous!
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sportshort private msg quote post Address this user | |
| I just emailed this address this morning and got a response early this afternoon. The person was very helpful. CBCS Customer Service <customerservice@cbcscomics.com> This was the number on the email (469) 830-3996 - I haven't tried the number yet. |
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I hear their hourly rate is outrageous!
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sportshort private msg quote post Address this user | |
Quote:Originally Posted by figment Wade has always been very responsive and helpful. |
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Collector
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GothamBridge private msg quote post Address this user | |
| I believe they are closed now so I will try the phne number in the AM. I am going to post on the Community Engagement section of the forum now and reach out to Wade. Thanks to the both of you! |
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 would be nice to have a snugger fit.
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Sigur_Ros private msg quote post Address this user | |
| If none of that works, try Instagram. That's worked for a number of us. | ||
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Collector
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GothamBridge private msg quote post Address this user | |
| Thanks everyone for their help! Wade reached out to me, hopefully I can get sorted out soon. | ||
| Post 7 • IP flag post | ||
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