CBCS Free VSP Holiday Giveaway. Use Code: Holiday24. T&C Apply21375
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Nuffsaid111 private msg quote post Address this user | |
No matter how long, and if I continue to grade books, I'll never forget that 1 year TAT during Covid. That was friggin crazy. 1 year or more! |
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sportshort private msg quote post Address this user | |
My 3 books with signatures just went into grading. My Timeline December 16 mailed books December 19th delivered to CBCS January 8th got "books received" notification (acceptable delay due to volume, Holidays, and vacations) around January 13th books entered "imaging" around January 21st books went back to "Received" March 5th books entered "grading" *will keep you posted* |
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esaravo private msg quote post Address this user | |
Grading email: 03/06/2025 Quote: Originally Posted by esaravo |
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Post 278 IP flag post |
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OGJackster private msg quote post Address this user | |
Yaaaa! "Good news! Your book(s) are now in the grading room and will be examined by the CBCS Grading Team shortly!" |
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Post 279 IP flag post |
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Nuffsaid111 private msg quote post Address this user | |
ImagingSP ImagingSP ImagingSP . . . . . ImagingSP Guess what the status is today? ![]() |
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Post 280 IP flag post |
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Kinsella5 private msg quote post Address this user | |
-Shipped Priority Mail to CBCS on 12/21/24 -Arrived at CBCS on 12/26/24 -Email from CBCS stating Received on 1/17/25 -Email from CBCS stating they charged my form of payment on 1/17/25 Nothing since then, hopefully an update is forthcoming. |
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Post 281 IP flag post |
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Nearmint67 private msg quote post Address this user | |
@Kinsella5 check the order and click on the "invoice" that will tell you what the status is. Most likely it's in line for pressing. If no pressing was added, it should be in line for grading. |
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Post 282 IP flag post |
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sportshort private msg quote post Address this user | |
Quote:Originally Posted by sportshort March 7th, moved to labels today. |
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Post 283 IP flag post |
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starlord private msg quote post Address this user | |
Quote:Originally Posted by starlordStill in Heat Seal! Argh! |
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Post 284 IP flag post |
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Kinsella5 private msg quote post Address this user | |
Quote:Originally Posted by Nearmint67 When I click the blue "Order #" hyperlink it takes me to the invoice page, I see "Processing" under the order number on the top left and then on the right a breakdown of charges and right above the total it shows "Received". No pressing on these, just have to all go through the VSP and they may still be backlogged from all the submissions from people. :-) |
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Post 285 IP flag post |
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DrWatson private msg quote post Address this user | |
Received is the resting status between other status updates. For example, if books are finished in pressing, the staus will rest to received before moving to grading. Once grading is competed, they can move back to received before moving to completed or shipping. | ||
Post 286 IP flag post |
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Kinsella5 private msg quote post Address this user | |
Quote:Originally Posted by DrWatson Interesting to know, however, if they had moved to grading, etc. wouldn't an email be generated every time they change status? I received the email about them being received and another that they charged me, but beyond that, no other emails alerting me about imaging, grading, etc. That is why I have to assume they still have not yet moved on from receiving. Since I tend to check every few days on the website have not seen anything change from Receiving, I just assumed that due to a backlog of books they haven't gotten to mine which I can understand as I suspect a lot of people took advantage of that holiday promo. |
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Post 287 IP flag post |
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Nearmint67 private msg quote post Address this user | |
Quote:Originally Posted by Kinsella5NOPE... |
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Post 288 IP flag post |
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Kinsella5 private msg quote post Address this user | |
Quote:Originally Posted by Nearmint67 Thanks, I thought I had read from others in the past that they had received emails alerting them when their books went into Pressing, Grading, Heat Seal, etc. |
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Post 289 IP flag post |
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Nearmint67 private msg quote post Address this user | |
Quote:Originally Posted by Kinsella5 You will get some emails. But not every time the book moves. The best one are at the end. Order Complete. Order Shipping. Order Shipped. (Now you can see your grades). Yeehaw.. |
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Post 290 IP flag post |
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Nuffsaid111 private msg quote post Address this user | |
I remain at ImagingSP - shocker | ||
Post 291 IP flag post |
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Nearmint67 private msg quote post Address this user | |
@Nuffsaid111 ![]() |
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Post 292 IP flag post |
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Nuffsaid111 private msg quote post Address this user | |
@Nearmint67 I'm definitely feeling lately that ImagingSP is both Sinister and Shocker. Just as Stan believed years ago | ||
Post 293 IP flag post |
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James42 private msg quote post Address this user | |
Quote:Originally Posted by Nearmint67 Hell, half the time I don't even get an "Order Shipped" email. Just a notification from FedEx that a package is coming and new grades on my dashboard. I love CBCS' product, and like everyone I have met and interacted with at the company, but their customer service is a joke. Still a better company than CGC. |
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Post 294 IP flag post |
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Nearmint67 private msg quote post Address this user | |
@James42 Wait, CBCS has customer service???![]() Are you sure? ![]() |
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Post 295 IP flag post |
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Nearmint67 private msg quote post Address this user | |
Quote:Originally Posted by Nuffsaid111 Maybe they are waiting for you to strike a pose for the imaging... So, turn to the right.... ![]() |
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Post 296 IP flag post |
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DrWatson private msg quote post Address this user | |
Quote:Originally Posted by Nearmint67 I can't imagine why no one wants to work customer service at CBCS. I wouldn't work there based on the nonsense I see here, much less what must go on behind the scenes. |
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Post 297 IP flag post |
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ICConquest private msg quote post Address this user | |
I can’t complain at all. They email me back. Once in less than a hour, once a couple days later, and another time about a week later. (the person wasn’t even at work while having personal things going on yet they got back to me) The guy on Facebook Cody lockwood got back to me twice. Also multiple emails were exchanged when I had a credit issued to an expired card. People just don’t have the same manners or patience nowadays is my thought. I think CBCS does an excellent job. | ||
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Nearmint67 private msg quote post Address this user | |
@ICConquest They absolutely do a great job. @DrWatson please bare with me in a little folly. |
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Post 299 IP flag post |
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DrWatson private msg quote post Address this user | |
@Nearmint67 You get a wider berth than most. | ||
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Nearmint67 private msg quote post Address this user | |
@DrWatson ![]() |
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sportshort private msg quote post Address this user | |
Quote:Originally Posted by sportshort March 10th, moved to "Heat seal" today |
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Nearmint67 private msg quote post Address this user | |
Well the books finally arrived.![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
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sportshort private msg quote post Address this user | |
Quote:Originally Posted by sportshort March 13th, received. Comics will "ship shortly" email. |
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DrWatson private msg quote post Address this user | |
@Nearmint67 Did they grade higher, lower, or about what you thought? | ||
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