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Newbie with newb questions (sorry)21156

Collector JCDiaz private msg quote post Address this user
Hi everyone, new to the forum and to CBCS and submissions for comic grading. I send in 2 books that was delivered Monday. I do not see any emails or indications that they have been received by CBCS (have confirmation from shipping company). I read that the orders detail page should change the status to "Processing" from "Submitted," but that has not been the case. The tracker also stated that it is still in invoicing status.

I know grading takes time, just looking to see if this is standard practice for the "standard" pricing tier. Thanks in advance for any insight and glad to be part of the community!
Post 1 IP   flag post
You do know that the new guy brings the donuts, right? DWeeB1967 private msg quote post Address this user
Welcome to the forum, @JCDiaz.

It does sometimes take a few days after delivery for CBCS to get the books entered into their system and for the "Received" message to be sent. I've had that happen myself with past submissions.
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Apparently, I am easily annoyed. Rbolton private msg quote post Address this user
@JCDiaz Welcome to the forums! I believe it will update to received once they process the order. Then it should update along the way.
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Collector JCDiaz private msg quote post Address this user
Thank you both for the response and the welcomes!

Does the "clock start" once they enter the system or is it from when it is received? I have one for regular grading/encapsulation and one for grading/encapsulation/ASP. I know the books will wait until the lengthier ASP process is completed. I shall be patient... or I intend to try!
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You do know that the new guy brings the donuts, right? DWeeB1967 private msg quote post Address this user
@JCDiaz the clock starts once they enter the system.
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Collector JCDiaz private msg quote post Address this user
Got it, thanks!
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Collector Element_Lad private msg quote post Address this user
I was told that last week when one of my orders had not been processed for a week after delivery that "our invoicing team has been short staffed and orders are getting in the system a bit slower than normal."
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If I could, I would. I swear. DrWatson private msg quote post Address this user
I've been told that receiving is backed up from the last special.

I'd imagine they're going to get backed up even more with the new 20% BANANA special as well.
Post 8 IP   flag post
Not trying to be an ass since February 12, 2020. HulkSmash private msg quote post Address this user
Quote:
Originally Posted by DrWatson
I've been told that receiving is backed up from the last special.

I'd imagine they're going to get backed up even more with the new 20% BANANA special as well.
I’m sure the amount orders they are receiving is BANANAS 🍌..

People may be going APE over the discount..

I wonder if people sent a BUNCH of SPLIT orders..

If CBCS doesn’t MONKEY around then there shouldn’t be any that SLIP..
Post 9 IP   flag post
I don't believe this....and I know you don't care that I don't believe this. GAC private msg quote post Address this user
Quote:
Originally Posted by HulkSmash
Quote:
Originally Posted by DrWatson
I've been told that receiving is backed up from the last special.

I'd imagine they're going to get backed up even more with the new 20% BANANA special as well.
I’m sure the amount orders they are receiving is BANANAS 🍌..

People may be going APE over the discount..

I wonder if people sent a BUNCH of SPLIT orders..

If CBCS doesn’t MONKEY around then there shouldn’t be any that SLIP..


lol!!

Post 10 IP   flag post
I'd like to say I still turned out alright, but that would be a lie. flanders private msg quote post Address this user
https://www.cbcscomics.com/tracker/

I'm not sure how recent this is or if it even works.
Post 11 IP   flag post
I haven't aired it out. It's part of the provenance. Galen130 private msg quote post Address this user
@JCDiaz Welcome aboard!!!


Post 12 IP   flag post
Collector JCDiaz private msg quote post Address this user
Thanks for all the welcomes! I just received an email that they are now in "processing" status. Very exciting stuff!

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