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Collector Denny6651 private msg quote post Address this user
Hi all! First CBCS submission and I ponied up and sent 8 modern/new books via the "Express" tier which showed a 10-business day turn around. Entered into the system on 12/11. As I remove weekends and Christmas Eve it seems I'm over the TAT of 10 business days. There is some fine print stating the Express tier is guaranteed. Anyone have experience with the guarantee or is it fake news? 2 books have been in the QC stage (modern) and 6 have been in the Grading stage.

Naturally, I'm assuming/hoping the CBCS crew is off today/tomorrow for the holiday.

Happy New Year!
Post 201 IP   flag post
I don't believe this....and I know you don't care that I don't believe this. GAC private msg quote post Address this user
Welcome to the forum!!

I remember CBCS guaranteeing their TAT on the Express tier.

If the guaranteed TAT has passed, I would send an email to customer service requesting them to comment.

Good luck!!

Happy New Year!!
Post 202 IP   flag post
Collector cinnamon private msg quote post Address this user
Delivered: December 11th
Received: ???
Post 203 IP   flag post
Collector ATinyTurtle private msg quote post Address this user
Delivered: September 12th
Received: September 18th
Pressing: October 16th
Grading: December 18th
Production+Shipped: January 2nd

73 business days, pretty good with pressing!
Post 204 IP   flag post
I blame the forum gremlins. figment private msg quote post Address this user
Delivered: 12/18/24
Received: 1/3/25
Post 205 IP   flag post


Collector cinnamon private msg quote post Address this user
@figment My books which were delivered on the 11th of December, still haven't been marked as received.
Post 206 IP   flag post
I like bean sprouts. James42 private msg quote post Address this user
@cinnamon I had an order arrive there on the 20th. We'll see when it gets received. I sincerely doubt, based on prior experience, that CBCS has any sort of formal FIFO mechanism.
Post 207 IP   flag post
I wish I had a title. ComicNinja0215 private msg quote post Address this user
Still waiting on NYCC books.
Post 208 IP   flag post
Moderators handing out titles: Boom. Roasted. Hcanes private msg quote post Address this user
@ComicNinja0215

I got mine back early December (no press).
Waiting on my separate invoice that had a VSP, which will take longer.

If you had books that required signature verification or pressing this may be why it’s taking longer.
Post 209 IP   flag post
I wish I had a title. ComicNinja0215 private msg quote post Address this user
@Hcanes I do LOl!! And I just happened to think about that right before you said that.
Post 210 IP   flag post
I wish I had a title. ComicNinja0215 private msg quote post Address this user
one witnessed sig and one verified.
Post 211 IP   flag post
I wish I had a title. ComicNinja0215 private msg quote post Address this user
One NYCC book went to grading today. 👍
Post 212 IP   flag post
I wish I had a title. ComicNinja0215 private msg quote post Address this user
Heatseal 1/8
Post 213 IP   flag post
Collector GothamBridge private msg quote post Address this user
So when does the turn around clock starts on your submission? "The typical turnaround time for a CBCS signature authentication is around 30 business days"

I imagine the clock starts once they charge your credit card?
Post 214 IP   flag post
Collector ROMAD private msg quote post Address this user
@GothamBridge It should start when it is marked as received. I will admit that I have little experience with comic grading and more with trading cards but that is how TAT works elsewhere. Currently I am sitting at Day 21 of a 15 day TAT for just a reholder.
Post 215 IP   flag post
How do I know this? Because I've done it myself. lawguy1977 private msg quote post Address this user
My Holiday24 shipment was received on December 23 and entered pressing yesterday.

@GothamBridge ROMAD is right -- TAT starts when it's marked as received and entered into the system. In my personal experience, there often isn't much change until right close to the TAT, and then suddenly it whirls through grading, encapsulation and shipping.

Right now I have multiple submissions that were pressed and are now back in the "Received" status that are approaching the TAT. I'm interested to see if the TAT holds up considering all the promos they've been running.
Post 216 IP   flag post
It gets old smelling it everytime I go outside my door. Nearmint67 private msg quote post Address this user
Quote:
Originally Posted by lawguy1977
My Holiday24 shipment was received on December 23 and entered pressing yesterday.


Mine are in that long line waiting for mister Story to catch up,

@ROMAD beep..beep.. welcome to the forum over there...
Post 217 IP   flag post
Collector ROMAD private msg quote post Address this user
@Nearmint67 Thanks, glad to be here!
Post 218 IP   flag post
I wish I had a title. ComicNinja0215 private msg quote post Address this user
Heatseal fest....grrrr lol
Post 219 IP   flag post
Collector KCBatmanFan private msg quote post Address this user
Arrived 11/01
Received 01/08
Grading 01/08
Heat Seal 01/10

(There was a software bug that caused issues with initial receipt, but I messaged Wade and he made sure when the IT bug was fixed, he caught me up in the queue).
Post 220 IP   flag post
How do I know this? Because I've done it myself. lawguy1977 private msg quote post Address this user
3 Modern:

Received 10/30/24
Pressing 10/30/24
Grading 1/14/25

2 Vintage (Spooky 24 promo):

Received 11/12/24
Pressing 11/12/24
Grading 1/13/25
Labels 1/15/25
Post 221 IP   flag post
Collector ATinyTurtle private msg quote post Address this user
Modern priority with VSP and image using the HOLIDAY24 promo.

Delivered: 12/16/24
Received: 12/17/24
Grading: 1/13/25
Post 222 IP   flag post
Collector ROMAD private msg quote post Address this user
6 Book Reholder Only

Delivered: 12/3/24
Received: 12/5/24
Graded: 12/13/24
Label/Heat Seal: 12/20/24
Shipped: TBD
Post 223 IP   flag post
Collector Element_Lad private msg quote post Address this user
I am getting concerned.

Delivered: 12/16/24
Delivered: 12/20/24
Delivered: 01/02/25
Delivered: 01/02/25
Delivered: 01/14/25
Delivered: 01/14/25

Not so worried about the ones from yesterday, but even accounting for the holidays, we are half way through January and the December ones have yet to be shown as received. I reached out to customer service but have yet to receive a response.
Post 224 IP   flag post
I wish I had a title. ComicNinja0215 private msg quote post Address this user
My one nycc book went to shipping today.
Post 225 IP   flag post
Moderators handing out titles: Boom. Roasted. Hcanes private msg quote post Address this user
@ComicNinja0215 still waiting for my VSP from NYCC, hopefully it’s any day now since yours is shipping
Post 226 IP   flag post
I wish I had a title. ComicNinja0215 private msg quote post Address this user
@Hcanes fingers crossed bro!

One book went to grading today.
Post 227 IP   flag post
Collector cinnamon private msg quote post Address this user
Received: 10/03/24
Pressing: 11/26/24
Grading: 01/07/25
Post 228 IP   flag post
I wish I had a title. ComicNinja0215 private msg quote post Address this user
Nycc book 2 in labels.
Post 229 IP   flag post
I wish I had a title. ComicNinja0215 private msg quote post Address this user
Now in heat seal
Post 230 IP   flag post
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