Turn Around Time 11.020741

Originally Posted by robtmcd
HQ need to hire a former manager of a Chick-fil-A to fix the turnaround times. That will fix the math.

Originally Posted by GAC
Hmmmm...so you guys think that a submission with Pressing and VSP (or any other different services or tiers) should go out in order of Received? So, they should hold completed orders from shipping because a previously received order isn't ready?

Originally Posted by Engstrom82
Quote:

Originally Posted by GAC
Hmmmm...so you guys think that a submission with Pressing and VSP (or any other different services or tiers) should go out in order of Received? So, they should hold completed orders from shipping because a previously received order isn't ready?

Wow, that's a lot of assumptions and putting words into people's mouths that they didn't actually say.

No one said orders should be held if they're done. He just said orders are getting graded and shipped out of order. How else do you explain one order going to grading AFTER another, similarly sized order, but shipping out a week (and counting) BEFORE the first order?

Let me put it to you like this: If you went to a restaurant and order a meal, then someone else came in 30 minutes later and order the same meal, but they got their meal 30 minutes before you got yours, you'd probably start asking questions, right?

Originally Posted by DrWatson
Quote:

Originally Posted by Engstrom82
Quote:

Originally Posted by GAC
Hmmmm...so you guys think that a submission with Pressing and VSP (or any other different services or tiers) should go out in order of Received? So, they should hold completed orders from shipping because a previously received order isn't ready?

Wow, that's a lot of assumptions and putting words into people's mouths that they didn't actually say.

No one said orders should be held if they're done. He just said orders are getting graded and shipped out of order. How else do you explain one order going to grading AFTER another, similarly sized order, but shipping out a week (and counting) BEFORE the first order?

Let me put it to you like this: If you went to a restaurant and order a meal, then someone else came in 30 minutes later and order the same meal, but they got their meal 30 minutes before you got yours, you'd probably start asking questions, right?

Comic book grading doesn't work the same way as a restaurant. Comic book grading offers different levels of service which affect all the other levels of service.

The restaurant is offering everyone the same service moving at approximately the same rate of speed.

My last submission contained five separate invoices. Even those five invoices aren't being graded and returned in the same order they were received by CBCS.

Originally Posted by GAC
Hmmmm...so you guys think that a submission with Pressing and VSP (or any other different services or tiers) should go out in order of Received? So, they should hold completed orders from shipping because a previously received order isn't ready?

Originally Posted by ComicNinja0215
If it means anything, my six books were checked in early March. Th3 seventh, I believe. I just got th3 back yesterday; no fast pass or express.

Four modern books and two vintage. I hate to say it but it's more of a "they come back when th3y come back" mentality.

Originally Posted by Engstrom82
Quote:

Originally Posted by ComicNinja0215
If it means anything, my six books were checked in early March. Th3 seventh, I believe. I just got th3 back yesterday; no fast pass or express.

Four modern books and two vintage. I hate to say it but it's more of a "they come back when th3y come back" mentality.

This is the exact order I'm comparing mine to. You had 4 modern, 2 vintage. I have 4 modern, 4 vintage. You sent yours in early March. Mine were received March 3rd. I believe you said your books went to grading on May 19th, mine went on May 13th. Your books are back, mine are still sitting in grading and no one at CBCS, including Cody, will tell me anything about why they haven't moved when other orders are.