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CBCS Turnaround 1/30/20171991

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CBCS Pressing 19.13K	19.13K SteveRicketts private msg quote post Address this user	plus 1 plus 1 plus 1 1
	#CBCScomics #turnaroundupdate
	8 years ago	Post 1 • IP flag post

If I could, I would. I swear. 54.34K	54.34K DrWatson private msg quote post Address this user	plus 1 plus 1 plus 1 2
	From the cgc boards posted today: Quote: Originally Posted by Brittany M. Dear Valued CGC Customers, As many of you know, CGC turnaround times reached a point where some submission tiers were a number of months behind our target turnaround times. While this is indicative of CGC’s growth—2016 was a record-breaking year for submissions—we understand that slow turnaround times are a major source of frustration for our submitters. With this in mind, CGC took significant steps over the last year to bring turnaround times back down to an acceptable level. We increased the size of our staff by nearly 20%, with key additions to every department in the company. We developed a new online submission form that not only simplifies your submission process, but also creates meaningful operational efficiencies for CGC. Our grading, operations and customer service teams worked late and over many weekends to close the gap between where our turnaround times were and where they needed to be. At the same time, we took great care to ensure that CGC maintained its commitment to accuracy, consistency and integrity. We are pleased to report that as a result of these efforts, the turnaround times for all CGC grading tiers are now operating on time. The tier that was most affected by slower turnaround times – Modern – currently takes less than a quarter of the time it took just six months ago. We would like to thank you for your patience as we worked to reduce our turnaround times. Expert certification is not something that can be rushed, but we are now better equipped than ever to grade and authenticate your comic books, magazines, concert posters and lobby cards in a timely manner. We hope that you will continue to support CGC as we provide our services to the hobby that we care so much about. Sincerely, The CGC Team Below are CGC's current turnaround times. Click HERE to start your submission today! Modern: 20 Business Days Modern Fast Track: 10 Business Days Economy: 26 Business Days Economy Fast Track: 12 Business Days Value: 26 Business Days Value Fast Track: 12 Business Days Pre-screen: 30 Business Days Standard: 9 Business Days Express: 4 Business Days WalkThru: Same Day
	8 years ago	Post 2 • IP flag post

Collector 406	406 Kaleljll private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by DrWatson From the cgc boards posted today: Quote: Originally Posted by Brittany M. Dear Valued CGC Customers, As many of you know, CGC turnaround times reached a point where some submission tiers were a number of months behind our target turnaround times. While this is indicative of CGC’s growth—2016 was a record-breaking year for submissions—we understand that slow turnaround times are a major source of frustration for our submitters. With this in mind, CGC took significant steps over the last year to bring turnaround times back down to an acceptable level. We increased the size of our staff by nearly 20%, with key additions to every department in the company. We developed a new online submission form that not only simplifies your submission process, but also creates meaningful operational efficiencies for CGC. Our grading, operations and customer service teams worked late and over many weekends to close the gap between where our turnaround times were and where they needed to be. At the same time, we took great care to ensure that CGC maintained its commitment to accuracy, consistency and integrity. We are pleased to report that as a result of these efforts, the turnaround times for all CGC grading tiers are now operating on time. The tier that was most affected by slower turnaround times – Modern – currently takes less than a quarter of the time it took just six months ago. We would like to thank you for your patience as we worked to reduce our turnaround times. Expert certification is not something that can be rushed, but we are now better equipped than ever to grade and authenticate your comic books, magazines, concert posters and lobby cards in a timely manner. We hope that you will continue to support CGC as we provide our services to the hobby that we care so much about. Sincerely, The CGC Team Below are CGC's current turnaround times. Click HERE to start your submission today! Modern: 20 Business Days Modern Fast Track: 10 Business Days Economy: 26 Business Days Economy Fast Track: 12 Business Days Value: 26 Business Days Value Fast Track: 12 Business Days Pre-screen: 30 Business Days Standard: 9 Business Days Express: 4 Business Days WalkThru: Same Day Damn it, I just reposted this in a thread I made.
	8 years ago	Post 3 • IP flag post

Collector 7	7 Luke_Skywalker private msg quote post Address this user	plus 1 plus 1 plus 1 2
	Quote: Originally Posted by DrWatson From the cgc boards posted today: Quote: Originally Posted by Brittany M. Dear Valued CGC Customers, As many of you know, CGC turnaround times reached a point where some submission tiers were a number of months behind our target turnaround times. While this is indicative of CGC’s growth—2016 was a record-breaking year for submissions—we understand that slow turnaround times are a major source of frustration for our submitters. With this in mind, CGC took significant steps over the last year to bring turnaround times back down to an acceptable level. We increased the size of our staff by nearly 20%, with key additions to every department in the company. We developed a new online submission form that not only simplifies your submission process, but also creates meaningful operational efficiencies for CGC. Our grading, operations and customer service teams worked late and over many weekends to close the gap between where our turnaround times were and where they needed to be. At the same time, we took great care to ensure that CGC maintained its commitment to accuracy, consistency and integrity. We are pleased to report that as a result of these efforts, the turnaround times for all CGC grading tiers are now operating on time. The tier that was most affected by slower turnaround times – Modern – currently takes less than a quarter of the time it took just six months ago. We would like to thank you for your patience as we worked to reduce our turnaround times. Expert certification is not something that can be rushed, but we are now better equipped than ever to grade and authenticate your comic books, magazines, concert posters and lobby cards in a timely manner. We hope that you will continue to support CGC as we provide our services to the hobby that we care so much about. Sincerely, The CGC Team Below are CGC's current turnaround times. Click HERE to start your submission today! Modern: 20 Business Days Modern Fast Track: 10 Business Days Economy: 26 Business Days Economy Fast Track: 12 Business Days Value: 26 Business Days Value Fast Track: 12 Business Days Pre-screen: 30 Business Days Standard: 9 Business Days Express: 4 Business Days WalkThru: Same Day Honestly, I cannot remember the last time CGC's turnaround times were this good, maybe 2011?
	8 years ago	Post 4 • IP flag post

COLLECTOR 20.52K	20.52K DarthLego private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Quote: Originally Posted by Luke_Skywalker Honestly, I cannot remember the last time CGC's turnaround times were this good, maybe 2011? I think Trump signed an executive order to "Make CGC Great Again!"
	8 years ago	Post 5 • IP flag post

Collector 10	10 mrgoodtime private msg quote post Address this user	plus 1 plus 1 plus 1 0
	If it actually happens. I hiave been waiting 8 months for books i sent there and when i call get a "they are done when they are done" reply. CBCS is where its at!
	8 years ago	Post 6 • IP flag post

COLLECTOR 20.52K	20.52K DarthLego private msg quote post Address this user	plus 1 plus 1 plus 1 1
	@mrgoodtime So you actually have books at CGC right now that have been there for 8 months?
	8 years ago	Post 7 • IP flag post

Collector 10	10 mrgoodtime private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Yup unfortunately. No apologies, no discount, just a hurry up and wait. Never again!
	8 years ago	Post 8 • IP flag post

Collector 406	406 Kaleljll private msg quote post Address this user	plus 1 plus 1 plus 1 0
	That is terrible....
	8 years ago	Post 9 • IP flag post

Collector 10	10 mrgoodtime private msg quote post Address this user	plus 1 plus 1 plus 1 1
	It gets worse lol! Some of the other teirs besides modern have started to FINALLY come back. My friend got one after such a long wait. I am not sure what its actually called, but it looks like it has an oil spot in the case. Presents awful. CGC's reply is too bad, you can pay to get it recased if yo uwant.
	8 years ago	Post 10 • IP flag post

Ima gonna steal this and look for some occasion to use it! 6.26K	6.26K IronMan private msg quote post Address this user	plus 1 plus 1 plus 1 0
	There HAS to be more to mrgoodtime's story. Perhaps you had the books pressed by their in house pressing service before grading? CCS's turnaround time has been terrible - like 4-6 months - much of the year. But it's the CCS pressing service that is way behind. Not the CGC grading service. Also, that "oil" spot you see goes by several names. Most common is Newton ring. More accurate is prism or rainbow effect. It is where the plastic inner holder and the outer plastic shell have touched. It causes an optical distortion. They can be unsightly, but in no way affects the book. With CGC's old case, it was possible to slip a pieces of paper through the side of the case and push the two plastics apart. Which gets rid of the Newton Ring/prism effect. With the new Generation 2 cases they are sealed along the sides. Paper trick doesn't work anymore.
	8 years ago	Post 11 • IP flag post

Collector 406	406 Kaleljll private msg quote post Address this user	plus 1 plus 1 plus 1 0
	@Ironman, CBCS cases do not have the Newton ring issue do they?
	8 years ago	Post 12 • IP flag post

Collector 10	10 mrgoodtime private msg quote post Address this user	plus 1 plus 1 plus 1 1
	The order was through an LCS so i am not sure about the rest of the books and if they were getting pressed or anything. All i can tell you is i had 2 books that have been gone for 8 months. I know that the newton ring dosent affect the book, but to pay good money and wait so long for that, he was let down. And i dont blame him.
	8 years ago	Post 13 • IP flag post

Ima gonna steal this and look for some occasion to use it! 6.26K	6.26K IronMan private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by Kaleljll @Ironman, CBCS cases do not have the Newton ring issue do they? I do not know why, but I have never seen the Newton Rings / Prism effect on a CBCS slab. Or a PGX slab for that matter (if anyone cares). Perhaps someone knows why only CGC slabs seem prone to this. I've unslabbed a lot of books from ALL of the grading companies. I have not noticed any design feature that jumps out at me and says "here is the difference" that causes CGC to have Newton rings or prevents them from CBCS. In fact, with the CBCS slab being of smaller depth, you'd think they would have more. I've thought about this some in the past and my first thought is that it is because CBCS uses a different material for the inner holder (Barex CGC, PETG for CBCS) But PGX also uses/used Barex for the inner holder. And when CGC tried to do without an inner holder with the Generation 2 slab and just had two sheets of Mylar (not sealed) the Newton Rings got MUCH worse. It was the problem that customers first noticed. The waves didn't show up for a couple of weeks. It is a problem that lots of people wish CGC would fix once and for all. While it doesn't hurt the books in any way, when the rings are particularly noticeable it can affect sales. Plenty of stories of books returned as "something on the book or wrong with the slab".
	8 years ago	Post 14 • IP flag post

Collector 406	406 Kaleljll private msg quote post Address this user	plus 1 plus 1 plus 1 0
	You think it has something to do with the blueish tint on the slabs?
	8 years ago	Post 15 • IP flag post

Ima gonna steal this and look for some occasion to use it! 6.26K	6.26K IronMan private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by mrgoodtime The order was through an LCS so i am not sure about the rest of the books and if they were getting pressed or anything. All i can tell you is i had 2 books that have been gone for 8 months. I know that the newton ring dosent affect the book, but to pay good money and wait so long for that, he was let down. And i dont blame him. There is just something more going on here. I send in lots of books to both companies. CGC really is at their stated TAT. The slowest CGC tier right now would be Economy/Value - and books I submitted under that tier on Dec 22 were shipped Jan 27. I assume when you say you call you mean you have called CGC and not your LCS. If you've been calling your LCS, I suggest you call CGC. And regardless, I suggest you call CGC and ask a specific question or two 1) When did CGC receive my books for grading? If CGC answer indicates they have had the books a lot less time than 8 months... 2) Does CGC know where they were at before then? Like say CCS for pressing. Because all of my (slow tier) submissions to CGC back in June (8 months ago) were done by late September and early October. If it's not obvious, I now suspect your LCS as possibly taking a long time to send your books in, along with the possibility of your books getting pressed first.
	8 years ago	Post 16 • IP flag post

COLLECTOR 20.52K	20.52K DarthLego private msg quote post Address this user	plus 1 plus 1 plus 1 0
	I've seen Newton rings on one of my CBCS slabs, but very slight and not enough to be a concern to me. Like IronMan said, it's just an optical distortion of light caused by two plastics touching.
	8 years ago	Post 17 • IP flag post

Collector 124	124 JCage private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Does anyone know how long it takes to get your comics back once it hits the graders table?
	8 years ago	Post 18 • IP flag post

COLLECTOR 13.26K	13.26K shrewbeer private msg quote post Address this user	plus 1 plus 1 plus 1 1
	@JCage I got a grading email on 1/23 for books that are showing up today from FedEx (I live 1,500 miles away).
	8 years ago	Post 19 • IP flag post

COLLECTOR 20.52K	20.52K DarthLego private msg quote post Address this user	plus 1 plus 1 plus 1 1
	After grading there's encapsulation, then QC, then shipping. The times a book spends in these areas can very greatly depending on what tier it is and what the TATs are.
	8 years ago	Post 20 • IP flag post

Collector 4	4 Poisonwilliam private msg quote post Address this user	plus 1 plus 1 plus 1 1
	My books just hit grading yesterday! (Received 12/5) Excited to see what comes back...
	8 years ago	Post 21 • IP flag post

Collector 406	406 Kaleljll private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by shrewbeer @JCage I got a grading email on 1/23 for books that are showing up today from FedEx (I live 1,500 miles away). How did your books turn out?
	8 years ago	Post 22 • IP flag post

Collector 4.17K	4.17K Watcher private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Man..my times are all skewed compared to some of these posts...my books were received 11/20 Modern and Expanded...no pressing (2 sig. ver / 22 total). They were listed as in "pre-grading" via my phone call to check Monday afternoon at 4:00pm. Today they are listed as "QC"... It's right on schedule for the 12 weeks but a strange "catch up" speed between last Friday's still in "vault" and QC 4 days later ....as long as they all come back 9.9 I'm good It's all good though....might even get them a few days short of the 12 weeks
	8 years ago	Post 23 • IP flag post

Collector 64	64 D_Stu private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Alright guys, don't throw me to the wolves here, but I've got a newbie question. My second CBCS order is in and I can't remember when I get access to the grades. Is it after they're graded (IE: QC) or once they hit shipping? They're quickstream with fast pass and rapid, so should move quickly once they come up. Thanks!
	8 years ago	Post 24 • IP flag post

Collector 4	4 Poisonwilliam private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by D_Stu Alright guys, don't throw me to the wolves here, but I've got a newbie question. My second CBCS order is in and I can't remember when I get access to the grades. Is it after they're graded (IE: QC) or once they hit shipping? They're quickstream with fast pass and rapid, so should move quickly once they come up. Thanks! I believe it is when they hit "shipped" status. Good luck!
	8 years ago	Post 25 • IP flag post

Collector 64	64 D_Stu private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Thank you sir! That's what I thought, but had been unable to confirm in the website's literature. It's been almost two years since my last CBCS submission, so I couldn't remember.
	8 years ago	Post 26 • IP flag post

COLLECTOR 20.52K	20.52K DarthLego private msg quote post Address this user	plus 1 plus 1 plus 1 1
	@D_Stu also there is a difference between "shipping" and "shipped." Shipping just means it hit the shipping room, shipped means it left the building. The grades appear after it leaves the building.
	8 years ago	Post 27 • IP flag post

Collector 124	124 JCage private msg quote post Address this user	plus 1 plus 1 plus 1 0
	How long does your comics stay in quality control while in the grading process?
	8 years ago	Post 28 • IP flag post

Collector 1.86K	1.86K jrs private msg quote post Address this user	plus 1 plus 1 plus 1 0
	My books are still in processing.
	8 years ago	Post 29 • IP flag post

Collector 4.17K	4.17K Watcher private msg quote post Address this user	plus 1 plus 1 plus 1 1
	today is day 7 for QC...they tell me its usually less, but they have a slight back up right now. A couple extra days won't kill me as long as they're all 9.8's (but I know there are plenty of 5.0's in there )
	8 years ago	Post 30 • IP flag post

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