Turn Around Time 10.018497
 Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by FuneralBill5150@FuneralBill5150 - Unless you submitted your comics in April of 2022, or later, in one of the Express tiers, there was no "Promised" TAT nor guaranteed TAT. There was an Estimated TAT, but that was neither a promise nor guarantee. Granted, the Estimated TAT had increased greatly, but as CBCS is indeed completing submissions, albeit later than you would like, there is no "Scam". |
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| Post 276 • IP flag post | ||
 Collector
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Comic_Diva private msg quote post Address this user | |
| I thought my books were isolated in their delay (April 2022), reading this thread makes me sad. I collect moderns so the values aren't high (like golden or silver age) but still this TAT seems concerning no matter the book. As the year goes and CBCS receives more and more books, at what point do they push to get the sitting inventory out the door? I wish at this point, that books they've had for 8 months are more had to be graded free and shipped within the year of submission. | ||
| Post 277 • IP flag post | ||
 No rust here...
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Nearmint67 private msg quote post Address this user | |
Quote:Originally Posted by Comic_Diva Wouldn't that be grand? But alas, it will never happen. A long haired hippie friend of mine once told me you have to get the wheel moving. If you can send books in each month or even every other month, eventually you start to get books back every month. A person could always opt to take a chance with CGC and hope you get a nice grade in a holder without those newton ring things, rather quickly. Or a person could do a grade pre-screen with CBCS, and get the grade they want (if you know how to grade) in the industry leading holder. I prefer to have the ability to have a grade screen so I can get that 9.6 or 9.8 I want. And if it doesn't meet that grade, I will pay the 4.00 fee. Even if it takes a year or more. Some folks are not as patient and I understand the frustration of having to wait so long. It is a preference for me to have the best available product on the market. And for me, that's CBCS. |
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| Post 278 • IP flag post | ||
 Collector
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Batman79 private msg quote post Address this user | |
| I will make this easy. I will submit when they get their heads out of their asses. I have patience, but it is not finite. | ||
| Post 279 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| I'll make it easier. I will continue to submit as long as the product I get back continues to be properly encased and accurately graded. | ||
| Post 280 • IP flag post | ||
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Collector
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Batman79 private msg quote post Address this user | |
| It's kinda like the stat card for Charles Xavier from the marvel universe cards comparing Xavier to CBCS... Professor Xavier Psych- 10 Physical-0 Mobility- 1 Able to please the needs of his average students- 8 CBCS Slabs-10 Communication-1 Turn around time- 1 (or as long as you are WEALTHY enough outlook is better for you, could be a 9) Customer service- 0 Able to please the needs of your average customer- again, depends on how much money you have to give them. |
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| Post 281 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
@Batman79 - cheers! One of very few well reasoned analogies that is on point. |
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| Post 282 • IP flag post | ||
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Collector
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Batman79 private msg quote post Address this user | |
| @Scifinator I want so damn hard to love CBCS as I have in the past. I mean no ill will to anyone or them. Their slabs are top notch, like I said "10". I just don't like everything else basically since their merger. It's around that time where I feel they lost a bit of their old magic and definitely their turnaround times. I've almost resorted to tacking my CBCS order numbers to the trees and telephone poles like a missing dog in town hoping that someone will contact me. I'm kind of like Ricky from Smallville in Superman 3 calling out to drunk Superman telling him that he is just in a slump and that he will be great again. |
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| Post 283 • IP flag post | ||
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No rust here...
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Nearmint67 private msg quote post Address this user | |
Quote:Originally Posted by Batman79  |
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| Post 284 • IP flag post | ||
 Collector
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jgrives private msg quote post Address this user | |
| imagine my joy that the TRACKER finally displayed COMPLETED in Verification & Grading and moved to CURRENT under Production & Processing after 11 months. Imagine my dismay when I checked the following week and the TRACKER had moved BACK to CURRENT under Verification & Grading … WTH???? This is TOTAL BS. | ||
| Post 285 • IP flag post | ||
 I hear their hourly rate is outrageous!
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sportshort private msg quote post Address this user | |
Quote:Originally Posted by jgrives Yes, this is quite the load. |
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| Post 286 • IP flag post | ||
 It's chicken Monday.
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Rush_is_a_band private msg quote post Address this user | |
| Does anyone know if any day this week is considered a working day for TAT purposes? I would assume Thursday/Friday are a no, and understandably so, just wondering about Mon-Wed. |
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| Post 287 • IP flag post | ||
 I'm waiting.... (tapping fingers).Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
Quote:Originally Posted by Rush_is_a_band I would assume you're correct about the days counting and those that don't count. I would also count on getting your books back during 2112.  |
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| Post 288 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| For those coming to this thread for actual information which may give you an idea of Grade only and Press & Grade TATs, with a couple of VSP thrown in, below is a detail of my 32 Non-Express Tier submissions from June 2021 through August of 2022. Just got the “Graded & moving to Production notification, in Bold below, on Premium & Vintage Plus non-express press & grade submission…moving much faster than estimated. Some quick factoids: 33 Separate submissions - 28 Press & Grade Submissions - 1 VSP, Press & Grade Submission - 4 Grade only Submissions The longest TAT of my grade only was <51 wks or 244 Business days. The longest TAT for combined Press & Grade was only 71 1/2 wks or 343 Business days. The Shortest TAT for combined Press & Grade was 44 wks or 213 Busisness days. The funny thing is, that both the longest and shortest TATs came from submissions that were delivered to CBCS on the same day on June 8th. Delivered to CBCS on June 8th 2021 in two separate boxes. (All standard, w/out any FAST P's and one with VSP added). 5 of the 11 had press completed within 43wks, 1 of the 11 had press completed in 44wks, 1 of the 11 had press completed in 45wks, 1 of the 11 had press completed in 49wks, 1 of the 11 had press completed in <50wks, 1 of the 11 had press completed in <52wks. 1 of the 11 likely had press completed in ~52wks #-----4D21-MD 30 Comics - Ready for Pickup 6/9 = 52wk/255 Business day Combined Press & Grade TAT, In HeatSeal 5/24, In Grading Room 5/23, Just under 50 wks In Pressing Room. #-----3BBA-MD 30 Comics - Ready for Pickup 4/20 = 45wk/217 Business day Combined Press & Grade TAT, In Labels 4/18, 45 wks in Pressing Room. #-----1FC5-MD 30 Comics - Ready for Pickup 6/9 = 52wk/255 Business day Combined Press & Grade TAT, In HeatSeal 5/24, In Grading Room 5/20, 49 wks in Pressing Room. #-----0B3E-MD 60 Comics - Complete/Shipped 10/28 = 71 1/2wk/343 Business day Combined Press & Grade TAT, In Shipping 10/28, In Billing (credit) 10/28, In HeatSeal 10/7, In Labels 10/7, Officially in Grading 10/5 but press finished 8/1 or likely earlier, In Pressing Room. (per SteveRicketts Pressing Post#389, this has likely been pressed, just haven't received notification or dashboard update) #-----FD6C-MD 101 Comics - Ready for Pickup 5/13 = 48wk/237 Business day Combined Press & Grade TAT, In Labels 5/10, In Grading Room 4/11, 44 wks in Pressing Room. #-----DDAD-MD 31 Comics - Ready for Pickup 6/9 = 52wk/255 Business day Combined Press & Grade TAT, In HeatSeal 5/24, In Labels 5/20, In Grading Room 4/7, 43 wks in Pressing Room. #-----943E-MD 26 Comics - Ready for Pickup 4/19 = 45wk/216 Business day Combined Press & Grade TAT, In Labels 4/11, In Grading Room 4/4, 43 wks in Pressing Room. #-----905B-MD 30 Comics - Shipped 4/14 = 44wk/213 Business day Combined Press & Grade TAT, 4/13 Shipping, In Labels 4/12, In Grading Room 4/4, 43 wks in Pressing Room. #-----7E7E-MD 30 Comics - Shipped 4/27 = 46wk/222 Business day Combined Press & Grade TAT, In Shipping 4/22, In Labels 4/18, In Grading Room 4/4, 43 wks in Pressing Room #-----6C85-MD 30 Comics - Shipped 6/9 = 52wk/255 Business day Combined Press & Grade TAT, Shipping 6/8, In HeatSeal 5/24, In Labels 5/20, In Grading Room 4/5, 43 wks in Pressing Room. #-----4259-MD 30 Comics w/2 VSP - Ready for Pickup 8/16 = 61 wk/291 Business day Combined Press & Grade TAT, In HeatSeal 8/11, In Labels 8/10, In Pressing Room. (per SteveRicketts Pressing Post#389, this likely had press completed in May or June, just hadn't received notification or dashboard update) Delivered to CBCS 6/21/21 #-----C148-MD - 30 comics - Ready for Pickup 9/29 = 66wk or 322 business day combined Press & Grade TAT, In HeatSeal 9/27, In Labels 9/26, In Grading Room 5/31, Previously only mark Received, never marked In Pressing. Delivered to CBCS 6/29/21 #-----6136-MD - 102 comics - Ready for Pickup 10/11 = 67wk or 324 business day combined Press & Grade TAT, In HeatSeal 9/27, In Labels 9/27, In Billing 9/26, In Grading Room 6/8, Received #-----82E4-MD - 34 comics - Ready for Pickup 9/28 = 65wk or 315 business day combined Press & Grade TAT, In HeatSeal 9/27, In Labels 9/26, In Grading Room 6/7, Received Delivered to CBCS 7/6/21 #-----C197-MD - 21 comics - Ready for Pickup 9/16 = 62wk or 301 business day combined Press & Grade TAT[/b], In HeatSeal 8/02, In Labels 7/29, In Grading Room 6/23, 50 wks / 240 Business day Press TAT. #-----EB2E-MD - 30 comics - Completed/Shipped 10/24 = <68wk or 328 business day combined Press & Grade TAT, In Shipping 10/24, In HeatSeal 10/19, In Labels 10/19, In Grading notification 10/19 (press completed 8/1 or likely earlier), In Pressing Room. (per SteveRicketts post that they are working on orders delivered Sept 2021, just haven't received notification or dashboard update) #-----E175-MD - 34 comics - Ready for Pickup 11/2 = 69wk or 335 business day combined Press & Grade TAT, In Grading (Pre-Shipping?) 11/1, In HeatSeal 10/31, In Labels 10/20, In Grading notification 10/19 (press completed 8/1 or likely earlier), In Pressing Room. (per SteveRicketts post that they are working on orders delivered Sept 2021, just haven't received notification or dashboard update) #-----D6B1-MD - 32 comics - Completed/Ready for Pickup 11/10 = 70wk or 341 business day combined Press & Grade TAT, Reverted back to "Grading", so probably will be in shipping in 1-2 business days 11/8, In HeatSeal 10/31, In Labels 10/29. In Grading notification 10/24 (press completed 8/1 or likely earlier),In Pressing Room. (per SteveRicketts post that they are working on orders delivered Sept 2021, just haven't received notification or dashboard update) Delivered to CBCS 7/14/21 #-----19FC-MD - 30 comics - Completed/Shipped 10/28 = 67wk or 327 business day combined Press & GradeTAT, In Shipping 10/19, In QC 10/18, In HeatSeal 10/17, In Labels 10/14. In Grading notification 10/11,(press completed 8/1 or likely earlier), In Pressing Room. (per SteveRicketts post that they are working on orders delivered Sept 2021, just haven't received notification or dashboard update) #-----24FC-MD - 30 comics - Completed/Shipped 10/20 = 66wk or 321 business day combined Press & Grade TAT, In shipping 10/19, In HeatSeal 10/17, In Labels 10/14, In Grading notification 10/14 (press completed 8/1 or likely earlier), In Pressing Room. (per SteveRicketts post that they are working on orders delivered Sept 2021, just haven't received notification or dashboard update) #-----6D64-MD - 60 comics - Completed/Shipped 11/10 = 69wk or 335 business day combined Press & Grade TAT, In Shipping 11/09, Reverted back to "Grading", so probably will be in shipping in 1-2 business days 11/7, In HeatSeal 10/21, In Labels 10/20, In Grading notification 10/18 (press completed 8/1 or likely earlier), In Pressing Room. (per SteveRicketts post that they are working on orders delivered Sept 2021, just haven't received notification or dashboard update) #-----7189-MD - 30 comics - Completed/Shipped 9/29 = 63wk or 304 business day combined Press & Grade TAT, In Shipping 9/23, In HeatSeal 9/23, In Labels 9/22, In Grading 8/1 or likely earlier, In Pressing Room. (per SteveRicketts post that they are working on orders delivered Sept 2021, just haven't received notification or dashboard update) #-----8142-MD - 68 comics - Completed/Shipped 10/25 = <68wk or 329 business day combined Press & Grade TATIn Shipping 10/24, In QC 10/24,In HeatSeal 10/19, In Labels 10/19, In Grading notification 10/18 (press completed 8/1 or likely earlier), In Pressing Room. (per SteveRicketts post that they are working on orders delivered Sept 2021, just haven't received notification or dashboard update) #-----8596-MD - 30 comics - Completed/Shipped 10/10 = <65wk or 311 business day combined Press & Grade TAT, in Shipping 10/10, In HeatSeal 10/6, In Labels 10/5, Officially In Grading 10/5 but finished press 8/1 or likely earlier, In Pressing Room. (per SteveRicketts post that they are working on orders delivered Sept 2021, just haven't received notification or dashboard update) #-----A44C-MD - 60 comics - Completed/Shipped 11/07 = <69wk or 332 business day combined Press & Grade TAT, In Shipping 11/7In Shipping 11/7,[/b] Received another In Grading notification, so probably will be in shipping in 1-2 business days 11/3, Back to In HeatSeal 10/28, In Labels 10/24, In HeatSeal 10/22, In Labels 10/19, In Grading notification 10/18 (press completed 8/1 or likely earlier), In Pressing Room. (per SteveRicketts post that they are working on orders delivered Sept 2021, just haven't received notification or dashboard update) #-----B5DA-MD - 29 comics - Completed/Shipped 10/26 = 67wk or 324 business day combined Press & Grade TAT, In Shipping 10/25, In HeatSeal 10/20, In Labels 10/19, In Grading notification 10/19 (press completed 8/1 or likely earlier), In Pressing Room. (per SteveRicketts post that they are working on orders delivered Sept 2021, just haven't received notification or dashboard update) #-----876C-EX - 30 comics - Ready for Pickup 9/16 = 61wk or 295 business day combined Press & Grade TAT, In HeatSeal 8/02, In Labels 7/29, In Grading Room 6/24, Received[/b] Delivered to CBCS 9/20/21 #-----7374-MD - 8 comics Grade only/No Press - Completed/Ready for Pickup 9/12, In Labels 9/2, In Grading 7/16, Received - Total Grade only TAT = <51 wks or 244 Business days. #-----6A82-MD - 18 comics - Completed/Ready for Pickup 9/11, In HeatSeal 9/1, In Grading 8/31, another case of Pressing in less than a year with 49 wk movement. CBCS changed invoice back to "Received" 8/25, In Pressing Room - Total TAT w/Press = <51 weeks or 244 business days #-----6A82-EX - 7 comics - Completed/Ready for Pickup 9/11, In HeatSeal 9/1, In Grading 8/31, another case of Pressing in less than a year with 49 wk movement. CBCS changed invoice back to "Received" 8/25, In Pressing Room 5/27, TAT w/Press = <51 weeks or 244 business days [/b] Delivered to CBCS 2/24/22 #-----EAC8-CN - 2 comics - In Pressing Room #-----EAC8-EX - 11 comics - In Pressing Room #-----EAC8-MD - 17 comics - In Pressing Room #-----BD64-EX - 2 comics - In Pressing Room #-----BD64-MD - 39 comics - In Pressing Room #-----8043-MD w/VSP - 14 comics - In Pressing Room Delivered to CBCS Friday 08/19/22 #-----A0CC-PRM - 1 comic - In Labels 11/22, In Grading 11/16, In Pressing Room 8/22, Received 8/22 #-----A0CC-V+ - 2 comics - In Labels 11/22, In Grading 11/16, In Pressing Room 8/22, Received 8/22 In Pressing Room 8/22, Received 8/22 #-----A734-VN - 5 comics - In Pressing Room 8/22, Received 8/22 #-----A2F1-MD - 32 comics - In Pressing Room 8/22, Received 8/22 #-----7372-MD - 10 comics - In Pressing Room 8/22, Received 8/22 #-----703D-MD - 12 comics - In Pressing Room 8/22, Received 8/22 #-----786C-MD - 20 comics / Grade only - Received 8/22 #-----7A3B-MD - 14 comics - In Pressing Room 8/23, Received 8/23 #-----A5EC-RH - 4 comics / ReHolder - Ready for Pick-up 9/6, In Labels 8/23, Received 8/23 #-----8803-RH - 4 comics / ReHolder - Completed/Shipped 9/6, In Shipping 9/2, In Labels 8/26, Received 8/23 I will continue to update until completed. |
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| Post 289 • IP flag post | ||
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I hear their hourly rate is outrageous!
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sportshort private msg quote post Address this user | |
| @Scifinator - "The funny thing is, that both the longest and shortest TATs came from submissions that were delivered to CBCS on the same day on June 8th. " Unfortunately, this has become the norm, everything has gone to heck in a handbasket at CBCS. Chaos should be the exception, not the rule. It's total madness! |
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| Post 290 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @sportshort - Gotta say that your comment is off base with regards to my subject submission. Reason being, it was a large set of submissions of well over 400 comics. CBCS will break up larger orders like that to ease further gumming up of the works. Especially where pressing is concerned which was also present on the submissions in question. Quote: Originally Posted by sportshort |
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| Post 291 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Edit - Premium and Vintage Plus is flying as they are now completed and "Ready for Pickup". Again, NO express, fast pass, nor fast press used.  CBCSDelivered to CBCS Friday 08/19/22 #-----A0CC-PRM - 1 comic - In Shipping 11/22, In Labels 11/22, In Grading 11/16, In Pressing Room 8/22, Received 8/22 #-----A0CC-V+ - 2 comics - In Shipping 11/22, In Labels 11/22, In Grading 11/16, In Pressing Room 8/22, Received 8/22 In Pressing Room 8/22, Received 8/22 |
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| Post 292 • IP flag post | ||
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I hear their hourly rate is outrageous!
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sportshort private msg quote post Address this user | |
Quote:Originally Posted by Scifinator I respect you @Scifinator and I understand what you're saying (maybe I misunderstood) That does not change the fact that submissions are going back to customers, out of order. I know they break up large orders so you're probably right in this case. But in general, I still stand by my statement. I wish it weren't so. |
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| Post 293 • IP flag post | ||
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I hear their hourly rate is outrageous!
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sportshort private msg quote post Address this user | |
| I hate hating CBCS, I'll not rehash the reasons for the anger, they are well-documented in other threads. I've made some good friends here, that I've gotten the opportunity to meet and talk to in person. I enjoy @Scifinator's dedication to posting his personal TAT experiences, they help a lot of people understand the process. I don't want to only post negative things on this board and I really don't want to always up-check (I said check) the negative feedback. But, I feel for the people that have waited months just to get back slabs with the wrong books in them because of CBCS' non-existent quality control. I need something to make me feel good about supporting this company. So far CBCS' facility move has not shown any benefit whatsoever to the consumer. Maybe it will with time, but I'm not holding my breath. | ||
| Post 294 • IP flag post | ||
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I'm waiting.... (tapping fingers). Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
| For me - it will always be about Customer service over faster TAT time. I'll poke fun at TATs; but it's somewhere near the bottom for importance. I am a frequent attendee at major conventions that CBCS attends so I know I'll always have an "out" by bringing my problem(s) to the booth for assistance. That's not the way customer service is supposed to be My approach doesn't help the thousands and thousands of other clients who don't attend conventions. What did anger me back in April about long TATs (and I still haven't gotten over it) was the "help is coming; help is coming; help is coming" rally cry; followed by the customer base anticipation of a big announcement; followed by ..... ready..... ready....... ready ....... outrageously priced Express service as the "answer" to the long TATs. That really stunk to high hell; was disingenuous, and still leaves a bad taste when I think about it. I don't like being deceived |
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| Post 295 • IP flag post | ||
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I hear their hourly rate is outrageous!
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sportshort private msg quote post Address this user | |
Quote:Originally Posted by Nuffsaid111 This! |
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| Post 296 • IP flag post | ||
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Collector
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turnaround private msg quote post Address this user | |
| Hi, my ~50 comic submission order that was mailed in two different orders in late november 2021 should be coming back home this Friday according to tracking. Overall , 20% of my submissions didnt get the grade I want. Usually Im on target with grades but this time around i can only imagine what happen to my comics when they went moved from different locations during the random CBCS relocation. I can only assume damage was done during the move when I read the grader's note. I tried to be patient with CBCS but with this. Im MOVING on to CGC. PEACE CBCS! I am a patient individual but the poor communication and my recent grades sealed the deal for me. PS- did you see the CBCS black friday promotion.LOL. I miss Borock and I can see why he left. |
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| Post 297 • IP flag post | ||
 Collector
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Nedesco private msg quote post Address this user | |
| What's the reholder and slab-only TAT like? Got a couple of VSP red labels to reholder for yellow and slab-only sig verification I would like slabbed. |
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| Post 298 • IP flag post | ||
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No rust here...
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Nearmint67 private msg quote post Address this user | |
@turnaround  |
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| Post 299 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by Nedesco @Nedesco - It is stated to be an estimated 21 business days (4 weeks) on the main page. I have been seeing it run around 1 - 4 weeks and mostly in the 2 - 3 week zone the past several months. For a new VSP, add another 3-6 weeks or 28 business days. |
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| Post 300 • IP flag post | ||
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Collector
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Nedesco private msg quote post Address this user | |
Quote:Originally Posted by Nearmint67  |
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| Post 301 • IP flag post | ||
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Collector
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Nedesco private msg quote post Address this user | |
| Perfect, thank you! I was having hard time gauging these type of submissions from the forum. I wasn't too sure if they were as accurate compared to other submissions. It seems it's all over the place. I haven't submitted in 5 years, noob reborn! Quote: Originally Posted by Scifinator |
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| Post 302 • IP flag post | ||
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No rust here...
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Nearmint67 private msg quote post Address this user | |
Quote:Originally Posted by Nedesco Welcome to the forum over there... are you still there... f-a-d-i-n-g into the b-u-s-h-e-s  |
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| Post 303 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by Nedesco Welcome back! Submit, and Thou shalt be a born-again. |
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| Post 304 • IP flag post | ||
 Collector
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The_IronJedi private msg quote post Address this user | |
| A new update for anyone that submitted before the tier-reorganization: Received a customer service email today stating my 2-Day (HAH!) Modern submitted in March is in grading. The other 19 books, 1 Expanded the rest Modern, show no change in status. | ||
| Post 305 • IP flag post | ||