Facilitator Question18250
 Where's his Bat-package?
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Byrdibyrd private msg quote post Address this user | |
Quote:Originally Posted by Jesse_O While 312 is a lower number, that's still A Lot of books to go missing.  |
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| Post 151 • IP flag post | ||
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Where's his Bat-package?
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Byrdibyrd private msg quote post Address this user | |
Quote:Originally Posted by GAC Yeah, I'm curious. Every thread/posting I've seen on here that mentions the number of books has said 367. Where the heck did 600+ come from?! That is a crazy-exaggerated number. |
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| Post 152 • IP flag post | ||
 I'm waiting.... (tapping fingers).Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
| I thought it was 2073? J/K!!! Ahhhhhh... the power of suggestion on social media |
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| Post 153 • IP flag post | ||
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I'm waiting.... (tapping fingers). Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
| The messed up thing is I'll probably wander on to some facebook group or some other platform full of sheep/ninkompoops and see "I heard that it was 2073 books that were lost". I'll just facepalm and move on |
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| Post 154 • IP flag post | ||
 -Our Odin-Rest in Peace |
Jesse_O private msg quote post Address this user | |
| The most outrageous one I've heard so far is a pallet of graded and slabbed comics. SMH | ||
| Post 155 • IP flag post | ||
 Why just the women? I like bears.
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Gaard private msg quote post Address this user | |
Quote:Originally Posted by Jesse_O I'm not exactly sure what this means. Are you saying that the person who's house these comics were delivered to inadvertently entered 55 comics into the system twice? Curious ... approximately how long does it take to enter a comic into the system? Multiply that by 55. I'm guessing CBCS paid that guy (who more than likely was being paid OT) for that time? |
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| Post 156 • IP flag post | ||
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-Our Odin- Rest in Peace |
Jesse_O private msg quote post Address this user | |
Quote:Originally Posted by Gaard All I know is that Steve McDonald stated that 55 comics were processed twice by CBCS. How, when or by who, I have no clue. |
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| Post 157 • IP flag post | ||
 Collector
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etapi65 private msg quote post Address this user | |
Quote:Originally Posted by Jesse_O Well, this is odd. (these are rhetorical)So he was waiting to receive 55 books that he had already received back? Or he was only missing 312, but was confused into thinking it was 367 by the CBCS system? With his meticulous record keeping; I'm not sure how he would have missed this prior to his posting about the issue. |
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| Post 158 • IP flag post | ||
 being an ass and being a clown are two very different things.
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HAmistoso private msg quote post Address this user | |
| Where's his Bat-Package? | ||
| Post 159 • IP flag post | ||
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Where's his Bat-package?
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Byrdibyrd private msg quote post Address this user | |
| @WMorse Where indeed! And is some social media source exaggerating the dimensions of the Bat-Package for dramatic effect? That is the question. |
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| Post 160 • IP flag post | ||
 Collector*
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Towmater private msg quote post Address this user | |
| The most outrageous things I learned from this ranked… 1)someone in management thought it was a good idea to send submissions that had arrived at CBCS to an out of state employee’s home to be entered into the system. Then they followed through and did it. and 2)a large customer had an “inside” contact to fix any issue with orders. In other words, a private customer service hook-up that took care of issues. |
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| Post 161 • IP flag post | ||
 would be nice to have a snugger fit.
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Sigur_Ros private msg quote post Address this user | |
Quote:Originally Posted by Jesse_O I guess we'll see. We only know of 367 because the submitter of 367 went public. Who knows the actual count. |
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| Post 162 • IP flag post | ||
 Collector
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50AE_DE private msg quote post Address this user | |
Quote:Originally Posted by Sigur_Ros Exactly, this is just one submitter. How many other submitters got their books lost and how many submissions did they send out to the employee(S) home? Also, how many books can one person enter into their system in a day? 60 books per hour (one book per minute)? In an eight hour shift that would be 480 books per shift. 30 books per hour (two books per minute) would be 240 books per shift. It's hard to imagine that someone would think sending the equivalent of one day's work for one person would make a significant impact on their TAT unless they decided to do it for more than one day. If so, then the 360 books is probably not the true number of books sent to their employee's home. Missing books is just one of the problems here. The other is a big one which is them sending them to an unsecured location, violating the trust of their customers and then ghosting them when they called to inquire about their books. |
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| Post 163 • IP flag post | ||
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-Our Odin- Rest in Peace |
Jesse_O private msg quote post Address this user | |
Steven McDonald posted this message in his group this morning. I am posting screenshots of the post with his permission.   |
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| Post 164 • IP flag post | ||
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Where's his Bat-package?
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Byrdibyrd private msg quote post Address this user | |
| @Jesse_O Thank you for the update. Glad to see things are moving toward a resolution. |
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| Post 165 • IP flag post | ||
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Collector
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50AE_DE private msg quote post Address this user | |
| Unfortunately since they're only addressing the CMC books they're probably not going to release information on how many books they sent out to employee homes which is concerning. | ||
| Post 166 • IP flag post | ||
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Collector*
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Towmater private msg quote post Address this user | |
Quote:Originally Posted by 50AE_DE Has CBCS made a public statement concerning what their investigation found, how many customers were effected, and how many books were lost? |
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| Post 167 • IP flag post | ||
 Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by Towmater I would be surprised if they did - they will likely just address this one customer without releasing any other info |
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| Post 168 • IP flag post | ||
 I'd like to say I still turned out alright, but that would be a lie.
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flanders private msg quote post Address this user | |
| My sixth sense tells me a discount code will be coming soon. That oughta end the need to address the customer service issues or make a more detailed statement. | ||
| Post 169 • IP flag post | ||
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Where's his Bat-package?
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Byrdibyrd private msg quote post Address this user | |
Quote:Originally Posted by flanders I'll take a discount code... |
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| Post 170 • IP flag post | ||
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