CGC Screw Up (Again)17692
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Mmanick private msg quote post Address this user | |
Quote:Originally Posted by rtdcomicsI hope you find your books I was in a similar position not long ago myself. stan passed away and big John no longer signs due to his health condition with his hands. I'd be contacting cgc every day and to me I wouldn't care if they didn't like it. Keep the faith |
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Post 26 IP flag post |
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EbayMafia private msg quote post Address this user | |
Quote:Originally Posted by Sigur_Ros I think I would go ahead and use that leverage immediately. I would ask for written acknowledgement of the situation and their responsibility. Maybe even a guaranteed resolution date and compensation amount. Then send the books back before you get cast as the bad guy. |
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Post 27 IP flag post |
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poka private msg quote post Address this user | |
Quote:Originally Posted by rtdcomics Sorry to learn. If CGC is asking you to return those two books I would do so (them paying postage for sure). If both parties insist in getting their books first before releasing what they have received - this will go nowhere. Hope you get your books back and a compensation from CGC |
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Post 28 IP flag post |
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flanders private msg quote post Address this user | |
I still think this topic would get far more views and you'd gain more leverage and a faster resolution if you created a post on the CGC forum. Do you recall how much you insured them for on your submission form and do you have collector's insurance? If so, I hope you've filed a claim already. | ||
Post 29 IP flag post |
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Byrdibyrd private msg quote post Address this user | |
Quote:Originally Posted by flanders YES. When I had the massive stack of returns for CGC and was getting nowhere with CS, I finally got a response by airing my dirty laundry on their chat boards. I had CS contact me within 48 hours and I'd been after them for 4 months before that. |
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Post 30 IP flag post |
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flanders private msg quote post Address this user | |
Also do you have a picture or the original certification # of the newsstand copy. I believe the # stays the same even if you get a reholder. | ||
Post 31 IP flag post |
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rtdcomics private msg quote post Address this user | |
@flanders I completely agree but im still unable to gain access to their chat boards. Ive been a member of them for years and now all of a sudden I cant get in. | ||
Post 32 IP flag post |
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rtdcomics private msg quote post Address this user | |
@poka I completely agree that holding onto books is not a great situation but the problem is that my books are nowhere to be found so its not that both parties are holding. I'd have no problem shipping back if they confirmed they had my books in their possession but at this point it seems CGC are doing what they can to cover their own arses. Maybe the owner doesnt even know yet. | ||
Post 33 IP flag post |
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Cli4dR3D0g private msg quote post Address this user | |
@rtdcomics Can you create a new member ID on their forum to get some exposure to your experience? Wish you the best! This seems like the worst case scenario. | ||
Post 35 IP flag post |
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Byrdibyrd private msg quote post Address this user | |
Quote:Originally Posted by rtdcomics I had a bear of a time figuring out how to get onto the chat boards. It's unnecessarily convoluted. You need to sign off completely from CGC, then go back to their website and sign on directly to the chat boards via the chat boards pull-down. This will sign you on to the rest of the website, too, just like normal, but for some lame reason if you want chat boards you have to sign in specifically on them. |
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Post 36 IP flag post |
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power_struggle55 private msg quote post Address this user | |
imagine sending in a 9.4 of amazing spiderman #238 and a 9.6 of 298 both with custum lables. to get 2 copies of amazing spiderman #238 one of which is a 9.6 with Lee and both Romita's signatures. | ||
Post 37 IP flag post |
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Byrdibyrd private msg quote post Address this user | |
Quote:Originally Posted by power_struggle55 I couldn't let that rest. I wouldn't be able to sleep at night. I'd take a couple photos to remember the moment when I had that awesome book, but then I'd be sending it back where it belongs. |
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Post 38 IP flag post |
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chester15 private msg quote post Address this user | |
I'm thinking of submitting some random dreck, figuring CGC will screw up and send me something valuable. Beats the odds at Vegas. |
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Post 39 IP flag post |
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flanders private msg quote post Address this user | |
Quote:Originally Posted by Byrdibyrd Quote: Originally Posted by Byrdibyrd Does this mean you didn't sleep for 4 months straight? |
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Post 40 IP flag post |
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Byrdibyrd private msg quote post Address this user | |
@flanders Nah, I just mean I wouldn't keep someone else's stuff. Anyway, as an insomniac, I can say with confidence that I did not sleep much for the four months I waited on CGC regarding the growing stack of returns. |
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Post 41 IP flag post |
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HotKeyComics private msg quote post Address this user | |
Looks like this guy on FB has it. I posted a link for him to this thread as well. clickable text |
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Post 42 IP flag post |
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flanders private msg quote post Address this user | |
@HotKeyComics wow! Can you post a screenshot. It's not viewable to non-group members. | ||
Post 43 IP flag post |
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rtdcomics private msg quote post Address this user | |
Here is the FB post, I've had direct contact with the guy as well so hopefully this will be all resolved with everyones books back to their rightful place within a couple of weeks. Amazing that they fell in the lap of 'one of the good ones' as I didn't have much faith they'd turn up. Solved by the community with zero assistance from CGC, who still have no idea where the books are. ![]() |
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Post 44 IP flag post |
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rtdcomics private msg quote post Address this user | |
@Byrdibyrd thank you buddy, this has worked. What a weird set up! If only CGC had offered this resolution when I asked them why I couldnt get in. | ||
Post 45 IP flag post |
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Sigur_Ros private msg quote post Address this user | |
Quote:Originally Posted by HotKeyComics Nice find. |
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Post 46 IP flag post |
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power_struggle55 private msg quote post Address this user | |
when facebook group and the forum of the rival company does a better job resolving an issue | ||
Post 47 IP flag post |
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Byrdibyrd private msg quote post Address this user | |
WOW, the guy on Facebook is great. Good for him, doing the right thing. Quote: Originally Posted by rtdcomics My pleasure. I remember how frustrated I was trying to figure out how to get on those chat boards. And watch out in the future, too. You'll randomly get booted off and have to go through the whole stupid, pointless process again every once in a while. I'll confess that's a big reason why I didn't stay on those chat boards after I accomplished my goal of getting a response from CS. |
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