Express grading question17665
 CBCS Social Media Specialist
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J.Haas private msg quote post Address this user | |
| We base our guaranteed TATs on when we receive them into our system. The reason for this is because if we based it on when the customer sent it off, there are far too many variables for how long the order would take to get into the hands of our receiving team and therefore actually start the grading process here. | ||
| Post 26 • IP flag post | ||
 Collector
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Trespa68 private msg quote post Address this user | |
| Sent in 12 books on May 3, 5 of mine and 7 for my son. Got them back on May 18...the express options are great! I used vintage express. Just keep in mind that your submission status and or invoice status might not always keep pace with where the books are in the facility. There is some lag time. I did however receive emails from CBCS keeping me aware of where my books were in the grading process. |
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| Post 27 • IP flag post | ||
 Where's his Bat-package?
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Byrdibyrd private msg quote post Address this user | |
| @J.Haas I don't see any other option that would be reasonable. I've filled out submissions myself and had to wait a week to ship it because of weather or family obligations. Even after I ship, there are all kinds of ways parcels can lag between Point A and Point B. Obviously, the countdown starts when CBCS receives the parcel. | ||
| Post 28 • IP flag post | ||
 Collector
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Huntergreene2 private msg quote post Address this user | |
| @J.Haas So this has changed from the TAT starting when CBCS gets the books from the courier? My last express order was well within the TAT even including the lag between delivery and the official receipt email. | ||
| Post 29 • IP flag post | ||
 Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by Jtkist@Jtkist - For some further clarification, when dropped off at a Con, the TAT starts the first Wednesday after the Con. As was mentioned by a couple of other members, the emails and dashboard notifications may need to catch up with the actual status of your submission. Cheers! |
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| Post 30 • IP flag post | ||
 Collector
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Jtkist private msg quote post Address this user | |
| Thanks everyone for the replies, like I said first time submitting at a con and with cbcs. Still no email and still have not been charged apparently, so guessing all of that will happen once they get to my books. | ||
| Post 31 • IP flag post | ||
 The Fifth Golden Girl
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sborock private msg quote post Address this user | |
| @Jtkist Welcome to the forums! | ||
| Post 32 • IP flag post | ||
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Collector
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Jtkist private msg quote post Address this user | |
| Finally received an update, books are marked as received and showing on dashboard. To give a time-line for anyone who submitted at a convention 9 books were submitted at a convention in northern Virginia on May 14th. Representative filled out invoice by hand with all books on express tier. Received update today on June 7th. | ||
| Post 33 • IP flag post | ||
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