Turnaround time 9.017631
 past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by cwazywabbit 3 years sounds too fast to me. Don't forget that when you submit and everyone else does the express with a $$ back guarantee that your TAT's will keep growing!! On the plus side they are currently dismantling the website with "updates and improvements" making it very hard for anyone to submit new books - so maybe TATs will come down?? Oh and those TATs are just on that page...if it makes you feel better there are different TATs on other sections as well as logical inconsistencies in pricing and other issues - thankfully they applied the same care and attention to detail to the printable submission forms - it's been just over a month so I'm sure a fix will be along #SOON Hey!! wasn't there supposed to be Magazine grading in April???......I wonder if we all misread and thought April of this year..... |
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| Post 51 • IP flag post | ||
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Kasperb991 private msg quote post Address this user | |
| @Nearmint67 I have found a guy here in GA that does a good job and offers the first ever book no matter the age free.. with a guaranteed TAT of 4 weeks for the cheapest option | ||
| Post 52 • IP flag post | ||
 Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by cwazywabbit@cwazywabbit - this was addressed a month ago in other thread. I suspected that there was a miscalculation in the conversion of the lower tier TATs from the old weeks system to the Business day system. Sure enough, the CBCS social media CS did respond to me, oddly, that the Lower Tiers TATs were based on a 7 day work week. Go figure lower tiers calcs based on 7 day work week Express Tiers based on 5 day work week. Frustrating yes. Even more annoying that it hasn't been fixed or re-addressed for clarity for all. |
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| Post 53 • IP flag post | ||
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by Scifinator also frustrating that there are different TATs on the membership page. In olden times membership got you lower prices - not faster times - haven't seen a clarification of things. i.e. are those the right TATs for everyone and just the pricing break for members or is it really different $$ and time for members? If membership really is lower prices and faster times then that's another nail in the coffin for CBCS Canada as there is no Canadian membership option..... |
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| Post 54 • IP flag post | ||
 It gets old smelling it everytime I go outside my door.
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Nearmint67 private msg quote post Address this user | |
Quote:Originally Posted by Kasperb991 Well how about that.... I found a guy here in FL to press books a few years ago. He charged me 12.00 per book. He did so-so work. He wanted something like 1,200.00 to do a 6 hour training course. I laughed at that. Then I went out and learned how to press myself. Now with a solid 2 years experience, I save tons of cash and oodles of time. So now I only have grading fees to pay. |
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| Post 55 • IP flag post | ||
 I'm waiting.... (tapping fingers).Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
| They're working on fixing the inconsistency with TATs between member page and regular page. Don't worry - it's coming |
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| Post 56 • IP flag post | ||
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by Nuffsaid111 lol!! |
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| Post 57 • IP flag post | ||
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WndrWmn74 private msg quote post Address this user | |
Honestly just seems to me, that CBCS has basically raised their cost per book (on blue label) to $40/book if you want to get it back any time within the next ~5 years…including for members. Otherwise, it’s sit back, pay the reduced amount, shut your pie hole, and be prepared to wait for an unspecified (endless  ) amount of time… Everyone that submits a ‘rapid/fast’ submission; just causes others to be delayed more and more. |
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| Post 58 • IP flag post | ||
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danmalek466 private msg quote post Address this user | |
| Order number 21-38479D9 submitted on Oct 7, 2021. Comprised of 13 books: 1 Expanded (with pressing) 12 Modern (3 sig ver, all with pressing) Can someone from CBCS, NOT a robot, provide a real status here? I was a staunch CBCS advocate when compared to CGC, but the case is harder and harder to make. All help appreciated. |
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| Post 59 • IP flag post | ||
 COLLECTOR
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dielinfinite private msg quote post Address this user | |
| @danmalek466 They are waiting to be pressed. Turnaround time on pressing alone is over a year and nearly that long for grading. People are only now getting back non-pressed orders from July/August so I wouldn’t expect getting the books back before 2023 |
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| Post 60 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| UPDATED by CBCS 5/20 12:36 Pacific So you can get a rough ideas as to where things stand, below are status updates on my 11 Modern w/Press submissions that were delivered to CBCS on June 8th in two separate boxes. (All standard, w/out any FAST P's and one with VSP added). 5 of the 11 had press completed within 43wks, 1 of the 11 had press completed in 44wks, 1 of the 11 had press completed in 45wks, 1 of the 11 had press completed in 49wks. 3 still in pressing room (most likely completed, just not updated to grading yet) May 28, 2021 21-1DA4D21 30 Comics - In Pressing Room May 28, 2021 21-1DA3BBA 30 Comics - Ready for Pickup 4/20 = 45wk/217 Business day Combined Press & Grade TAT, In Labels 4/18, 45 wks in Pressing Room May 28, 2021 21-1DA1FC5 30 Comics - In Grading Room 5/20, 49 wks in Pressing Room May 27, 2021 21-1D90B3E 60 Comics - In Pressing Room May 27, 2021 21-1D8FD6C 101 Comics - Ready for Pickup 5/13 = 48wk/237 Business day Combined Press & Grade TAT, In Labels 5/10, In Grading Room 4/11, 44 wks in Pressing Room May 27, 2021 21-1D8DDAD 31 Comics - In Labels 5/20, In Grading Room 4/7, 43 wks in Pressing Room May 26, 2021 21-1D5943E 26 Comics - Ready for Pickup 4/19 = 45wk/216 Business day Combined Press & Grade TAT, In Labels 4/11, In Grading Room 4/4, 43 wks in Pressing Room May 25, 2021 21-1D2905B 30 Comics - Shipped 4/14 = 44wk/213 Business day Combined Press & Grade TAT, 4/13 Shipping, In Labels 4/12, In Grading Room 4/4, 43 wks in Pressing Room May 25, 2021 21-1D27E7E 30 Comics - Shipped 4/27 = 46wk/222 Business day Combined Press & Grade TAT, In Shipping 4/22, In Labels 4/18, In Grading Room 4/4, 43 wks in Pressing Room May 25, 2021 21-1D26C85 30 Comics - In Labels 5/20, In Grading Room 4/5, 43 wks in Pressing Room May 25, 2021 21-1D24259 30 Comics w/2 VSP - In Pressing Room |
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| Post 61 • IP flag post | ||
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It gets old smelling it everytime I go outside my door.
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Nearmint67 private msg quote post Address this user | |
Quote:Originally Posted by WndrWmn74 Yeah, this is way messed up. They badly need to address this issue. No way to know how long it could take as there is no limit to how far back one's book can be pushed with the faster tiers line jumping. The only way I see this getting fixed is to have two separate grading departments. One department for standard submissions and one department for all of the express submissions. At least that way there would be no pushing standard submissions further back. This has to be addressed. Calling all cars, calling all cars, be on the lookout for Dr. Crankenshaft, height 4 foot 3, age about Medevil. Be carful, he's a mad mad mad mad doctor. lol... Ok if you know where this came from you have definitely got some grey hairs growing somewhere....  What say you fellas? @Jesse_O @The_Watcher @DrWatson @OGJackster @SteveRicketts @thepowerstobeatthehelm Speak up I say... Our gang Spanky, Alfalfa, Darla, Buckwheat, and Porky and all the rest us want to know. Ok, I'm starting laugh here... But seriously we want to know what our Grading company is going to do to help it's submitters (US...) No more getting bumped in line... No more getting bumped in line... Picture this with a megaphone... still laughing though it is serious... Ok gang I have sounded off here lol... We want our CBCS leaders to HELP us... |
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| Post 62 • IP flag post | ||
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JasonAndrew private msg quote post Address this user | |
| I submitted books to CBC at Washington Summercon 2021 (June) and then a month later in After Summercon. I got the books for After Summercon (July 2021) signed by Donny Cates three months ago. I did not get the original submission. Washington Summercon 2022 is next month. I can't get anyone in customer service to contact me. Is this normal? I have more books I want to submit, but now I am wondering if that's a smart thing to drop another 1K on books and now get them and no word. Jason Andrew |
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| Post 63 • IP flag post | ||
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It gets old smelling it everytime I go outside my door.
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Nearmint67 private msg quote post Address this user | |
| @JasonAndrew Take a look at previous post made by @scifinator. He shows his recent submissions. That information may give you some insight as to where your books are in the system. send an email to customerservice@cbcscomics.com give them the order number from the submission you want information on. You will receive an automated reply with a ticket # for your inquiry. Wait 2 or 3 days. Then reply to that inquiry with the ticket # as the subject. Do that every few day until someone replies. They are backlogged with similar questions of where are my books. Welcome to the forum. |
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| Post 64 • IP flag post | ||
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WndrWmn74 private msg quote post Address this user | |
| Thank you for the response. I agree in that there DOES need to be something done. And the simple thought of there being two departments; one for standard, and one for express is brilliant! Let’s just see if they decide to take some logical advice. | ||
| Post 65 • IP flag post | ||
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Rio_d private msg quote post Address this user | |
| My books just moved to heat seal! Is that the last step before they are mailed? The end is near! | ||
| Post 66 • IP flag post | ||
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etapi65 private msg quote post Address this user | |
Quote:Originally Posted by Rio_d Was just jumping on to say the same. They've been in labels since March 16ish; the invoice system was down, and I was at Megacon so not sure when status updated. I'm guessing today. My last order took 3 months from labels to receipt, but I never saw it move out of labels to any other steps. Just labels to shipping. I submitted at Megacon, I'm trying out their guaranteed tier (since mine were already in labels) and their slab-only on a couple of sub-9.0 Silvestri books I got signed. there's only like a $7.00 difference between the normal CGC submission and the 14 day guaranteed from CBCS... |
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| Post 67 • IP flag post | ||
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warlordofmars private msg quote post Address this user | |
| Got my last order in from CBCS. Submitted in Mid-July 2021 and was delivered on May 23, 2022. All these books were Modern, no Fast Pass, no press or VSP. Finally the end of the long nightmare. So many great things to love about this company, but these TATs are just crazy. | ||
| Post 68 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @Rio_d @etapi65 - If in HeatSeal, you are pretty darn close. You may or may not see Encapsulation, QC, Shipping. These are hours to days in the processing timeline. Shipping may take the longest, depending on the flow. That could be a day to two weeks. You may not even see that if the flow is faster than the Dashboard update or State Email. Cheers! |
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| Post 69 • IP flag post | ||
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Kasperb991 private msg quote post Address this user | |
| @etapi65 it's actually much cheaper if you look at it the 14 day express option at cbcs (no pressing etc ) is 40 a book ( baring any VSP etc fees) the CGC price per the website is 39 plus 8 dollars for the 1 submission form to get processed PLUS the minimum 25 a year fee so let's break that down to 2 a month. That brings you for say 1 bok with fast pass at cgc with a TAT of approx 3.5 months (no guarantee on it either ) to 39+2+8= 49 for 1 book. so to get the same 40 dollars a book after fees etc ypu need to send in 10 books at a time to get the same price as CBCS. Or 11+ books at a time to get a cheaper rate than CBCS free membership option. | ||
| Post 70 • IP flag post | ||
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Jsmead1 private msg quote post Address this user | |
Quote:Originally Posted by Scifinator Just checked and mine have made it to the heatseal stage. Looking forward to getting them back soonish! |
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| Post 71 • IP flag post | ||
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Rio_d private msg quote post Address this user | |
| @Scifinator Thanks! My friend who dropped off around 6 or so books at the same con a day earlier than me got his stuff last week. I had 17 books so it could just be taking longer due to volume | ||
| Post 72 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| UPDATED in DASHBOARD INVOICE 5/24 So you can get a rough ideas as to where things stand, below are status updates on my 11 Modern w/Press submissions that were delivered to CBCS on June 8th in two separate boxes. (All standard, w/out any FAST P's and one with VSP added). 5 of the 11 had press completed within 43wks, 1 of the 11 had press completed in 44wks, 1 of the 11 had press completed in 45wks, 1 of the 11 had press completed in 49wks, 1 of the 11 had press completed in <50wks. 2 still in pressing room (most likely completed, just not updated to grading yet) May 28, 2021 21-1DA4D21 30 Comics - In HeatSeal 5/24, In Grading Room 5/23, Just under 50 wks In Pressing Room. May 28, 2021 21-1DA3BBA 30 Comics - Ready for Pickup 4/20 = 45wk/217 Business day Combined Press & Grade TAT, In Labels 4/18, 45 wks in Pressing Room. May 28, 2021 21-1DA1FC5 30 Comics - In HeatSeal 5/24, In Grading Room 5/20, 49 wks in Pressing Room. May 27, 2021 21-1D90B3E 60 Comics - In Pressing Room. May 27, 2021 21-1D8FD6C 101 Comics - Ready for Pickup 5/13 = 48wk/237 Business day Combined Press & Grade TAT, In Labels 5/10, In Grading Room 4/11, 44 wks in Pressing Room. May 27, 2021 21-1D8DDAD 31 Comics - In HeatSeal 5/24, In Labels 5/20, In Grading Room 4/7, 43 wks in Pressing Room. May 26, 2021 21-1D5943E 26 Comics - Ready for Pickup 4/19 = 45wk/216 Business day Combined Press & Grade TAT, In Labels 4/11, In Grading Room 4/4, 43 wks in Pressing Room. May 25, 2021 21-1D2905B 30 Comics - Shipped 4/14 = 44wk/213 Business day Combined Press & Grade TAT, 4/13 Shipping, In Labels 4/12, In Grading Room 4/4, 43 wks in Pressing Room. May 25, 2021 21-1D27E7E 30 Comics - Shipped 4/27 = 46wk/222 Business day Combined Press & Grade TAT, In Shipping 4/22, In Labels 4/18, In Grading Room 4/4, 43 wks in Pressing Room May 25, 2021 21-1D26C85 30 Comics - In HeatSeal 5/24, In Labels 5/20, In Grading Room 4/5, 43 wks in Pressing Room. May 25, 2021 21-1D24259 30 Comics w/2 VSP - In Pressing Room. Looks like "Labels" subsection of "Grading" may not be taking as long anymore. I will continue to update until completed. |
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| Post 73 • IP flag post | ||
 I award you no points!
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stanley_1883 private msg quote post Address this user | |
| Regarding the status on invoices, “received” simply means it’s in the grading que correct? Once it’s literally being graded the status will change to “in grading,” then it goes to heat seal, QC, and all that other stuff? | ||
| Post 74 • IP flag post | ||
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starlord private msg quote post Address this user | |
| My September order of 4 books with fast press/pass just went into grading! | ||
| Post 75 • IP flag post | ||
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Petroman private msg quote post Address this user | |
| I've been away from this board for a few months. I now see CBCS has added Express, Express Plus and Super Express tiers. Are the TATs legit for these? I know there is some guarantee for TAT, but are people seeing that their Express submissions are returned within a month's time? Also, I've seen many people on the CGC boards complaining about grading inconsistency, presumably due to new graders not knowing what they are doing. I'm wondering if CBCS grades are suffering similar inconsistencies as they too have had to hire new graders to meet higher volumes. Thanks in advance and apologies if this has been answered elsewhere. | ||
| Post 76 • IP flag post | ||
 If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
Quote:Originally Posted by Petroman I haven't seen anyone post that they didn't. Several people have posted that they did. The faster tiers are guaranteed, so your grading would be free if they miss the TAT. Quote: Originally Posted by Petroman Someone always complains about a grade but I haven't seen anything systematic come up. |
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| Post 77 • IP flag post | ||
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Supertom private msg quote post Address this user | |
Quote:Originally Posted by Petroman Considering the standard tier TATs have skyrocketed, I'd say they're hitting their guaranteed TATs for the Express services. Now that it actually affects their bottom line and not just the customers, they're doing everything they can to meet them. From all I've seen and heard, CBCS has only added a few new graders (and just lost one big one) so I wouldn't be concerned with grading inconsistencies. To their credit, the smartest thing they've done during the last two years is grow slowly and (presumably) train properly. Now if only they could realize they should have stopped taking submissions so that their current workforce could process last year's orders in a reasonable time, they'd have a huge advantage over CGC. |
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| Post 78 • IP flag post | ||
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Petroman private msg quote post Address this user | |
Quote:Originally Posted by Supertom Yes, it seems that both of the big grading companies have acted the same way: Raise prices a bit and add more expensive grading tiers/options which they prioritize over older submissions. There is major rage on the CGC boards over the fact that their ECONOMY tier books from last August remain ungraded. Yet the FAST TRACK books (at an extra $15/book) are being prioritized. I think we can all understand why the focus would be on books they are making more $$$ off, but penalizing people for submissions made before this change of focus doesn't seem right. I'm sure both companies would love to magically waive away their pile of low margin ungraded books, but as that's not possible they will just trickle though the grading of those low margin books while prioritizing the higher margin books. |
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| Post 79 • IP flag post | ||
 I blame the forum gremlins.
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figment private msg quote post Address this user | |
Quote:Originally Posted by Petroman True statement, I'm included in that group even if I don't constantly complain about it. |
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| Post 80 • IP flag post | ||