Turnaround time 9.017631
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Paul_G private msg quote post Address this user | |
| So FWIW, I just checked my 4 orders (shipped from Canada, so it seemed to add several months before they shipped from Oakville to Tx) August 2021 Order: Pressing (only one with Pressing) October 2021: Heat Seal December 2021: Grading March 2022 (Modern): Grading So it seems like progress? |
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| Post 626 • IP flag post | ||
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etapi65 private msg quote post Address this user | |
Quote:Originally Posted by beastboy1980 This is under an assumption that TAT is the major driving factor in submissions. Many choose CBCS due to liking their cases better; others feel the grading is more accurate, you know the actual product for which you're paying. Others find them to be cheaper for the tiers they use. Still others have been burned so badly by CGC hat they refuse to use them anymore...actual product problems, not just inaccurately stated TATs. You also continue to ignore that the TATs you keep harping on are for only one submission tier. CGC is also way behind depending on the tier and book classification, as people have repeatedly pointed out to you. I realize it doesn't support your narrative that's been ongoing multiple times per page, for like 9 pages now Quote: Originally Posted by beastboy1980 I can't tell what you're saying here. I think you're saying that CBCS isn't receiving any new orders. If that's what you're saying; you're clearly wrong. If you're saying they're way behind CGC in terms of customers and submissions...yeah, they always have been; by a significant margin. CBCS's biggest problem wasn't TATs it was stating grossly inaccurately stated TATs and having some of the most incompetent CS operations ever. If they finally have an accurately stated TAT (within 10% probably), CS will get better as they can do actual CS instead of spending all their time answering questions from irate customers about TATs. Quote: Originally Posted by beastboy1980 But you will repeat the same thing on a forum for the better part of a month...well after having received the information you needed. |
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| Post 627 • IP flag post | ||
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d1al private msg quote post Address this user | |
Quote:Originally Posted by Paul_G this is really helpful - like people are saying I just want some realistic expectation. i was told when I submitted them to a con in Dec I would have them back by May so of course i am irritated - all I want is an accurate timeline. your march 22 submission which is ahead of my Jan one still in processing - did you do anything special to that order? maybe because mine was a mix of modern and expanded? |
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| Post 628 • IP flag post | ||
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semperfi_ny private msg quote post Address this user | |
| Update from CBCS but the dashboard is still showing Processing. This is for an order I submitted in October. No updates on my order from September. Your 21-******* is graded and now it is time to get the comics into a CBCS case! Your tier has entered the production area of the company and will only be here a short time before it ships out! Anyone know about how long till it ships now? |
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| Post 629 • IP flag post | ||
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Paul_G private msg quote post Address this user | |
Quote:Originally Posted by d1al Nope, the March 22, was a surprise. Not Express, and I realize they were Silver/Bronze, so not Modern. Also, in the past I always had to download the invoice to see the status (beyond processing), but now I notice that clicking on the order number is enough (it says "processing" on the dashboard, but when clicked says "processing" at the top, but "grading" just below to the right. It seems to have caught up to my October 2021 submission, so I dunno. But it's good to see some increased speed... So baby steps, and maybe a new web-person? |
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| Post 630 • IP flag post | ||
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Paul_G private msg quote post Address this user | |
Quote:Originally Posted by semperfi_ny Not that I know anything, but the dashboard never seems to change (always "processing"  You need to at least click on the order number and look at the invoice. In the past you had to download it, but now it seems to reflect the status on the web-invoice (as opposed to having to download it to get the latest) |
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| Post 631 • IP flag post | ||
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Paulbg2000 private msg quote post Address this user | |
Quote:Originally Posted by Paul_G I shipped direct from Canada....order from September 2021 still Received. |
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| Post 632 • IP flag post | ||
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Gibby357 private msg quote post Address this user | |
Quote:Originally Posted by Gibby357 UPDATE: I received an email that my books are ready for pickup. So just a few days from going from HeatSeal back to Grading they are done. Hope that helps with people's timelines!!!! |
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| Post 633 • IP flag post | ||
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chefcomics private msg quote post Address this user | |
| Let’s take a look. I dropped 100 comics june 5th in West Virginia. Today august 4th. I received a message my books were checked in today. Wonder if TAT started June or August | ||
| Post 634 • IP flag post | ||
 I called CGC about the giveback benefit.
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beastboy1980 private msg quote post Address this user | |
Quote:Originally Posted by etapi65 grading is all subjection on any of these places. i dont have any real issues with TATS but i was under the impression when i sent them in they said it was 124 days then it shot up to 224 days out of the blue to me that was total bogus |
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| Post 635 • IP flag post | ||
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I called CGC about the giveback benefit.
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beastboy1980 private msg quote post Address this user | |
Quote:Originally Posted by etapi65 one thing i like about CGC. they update there webpage to show the turn around times on a weekly basis. cbcs did this one time right after they created new grading tiers and all of a sudden 124 days went to 224 days. to me if i knew the current times i would never have sent in over 50 comics. to me they pulled the rug out from under the consumers who back there place |
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| Post 636 • IP flag post | ||
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etapi65 private msg quote post Address this user | |
Quote:Originally Posted by chefcomics Should be June. |
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| Post 637 • IP flag post | ||
 Masculinity takes a holiday.
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EbayMafia private msg quote post Address this user | |
Quote:Originally Posted by chefcomics The "received" date is probably the least important variable in determining when you will get your books back. I understand why people want to lean on it, because it's the only variable that you have visibility to...but it really is irrelevant to the actual return date. |
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| Post 638 • IP flag post | ||
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skippeydoo private msg quote post Address this user | |
Quote:Originally Posted by chefcomics My understanding, thru what I believe it was Scifinator who said it, is that if you dropped them off at the con, then the TT will start like the Wednesday after the con. From personal recent experience, I had a book signed at Megacon, which was September of last year, that didn't get checked into my dashboard til early November, but it just got finished being pressed. And they were working on the books received in September the last few weeks. So mine definitely is being treated as a September received book even though it didn't show up on the dashboard til November. |
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| Post 639 • IP flag post | ||
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SlayerRick710 private msg quote post Address this user | |
| My Express was received toda | ||
| Post 640 • IP flag post | ||
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I called CGC about the giveback benefit.
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beastboy1980 private msg quote post Address this user | |
| looks like they are putting orders into the system faster this is a sign of progress |
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| Post 641 • IP flag post | ||
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semperfi_ny private msg quote post Address this user | |
Quote:Originally Posted by semperfi_ny UPDATE order is showing graded and shipping |
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| Post 642 • IP flag post | ||
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Kyle_B private msg quote post Address this user | |
| I sent my comics in almost a year ago, and opted for a couple of them to get pressed before they updated their TAT. I can't begin to say hard my heart sank when they updated the pressing time. | ||
| Post 643 • IP flag post | ||
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daredevilart private msg quote post Address this user | |
| So...my order (21-2D7EF2C) submitted one year ago (August 2021) was "graded and now time to get into a CBCS case" on June 30 2022. It's status was then changed to "billing" as I had some grade screening books in my order. Paid July 6. (Had issues with their online billing portal - and never received a response from my numerous emails to customer service.) It's now August 5th and the status has never changed from "billing". How long does it take to put books in a case that have already been graded? I've sent a bunch of books to CBCS over the years and the "your books have been graded" email typically meant I'd have my books in my hands in a couple weeks. Waiting over a year for your books to return - especially without added pressing is absurd. Yet I see they keep adding signing events and other such BS. If you can't keep up with the workload you have why on earth keep adding more to it? Frustrated to say the least. |
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| Post 644 • IP flag post | ||
 Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @chefcomics - Your estimated TAT starts the first Wednesday after Con drop-off. | ||
| Post 645 • IP flag post | ||
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Makeminedeadpool private msg quote post Address this user | |
| For reference 4 order all arrived 09/09/21 at CBCS 30 books modern just grading, got them back this monday 30 books modern press and grade, still pressing according to link on invoice 75 books modern just grading, still in heatseal according to link on invoice 80 books modern press and grade, just got the email they shipped today |
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| Post 646 • IP flag post | ||
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chefcomics private msg quote post Address this user | |
| Me next me next (sept 19th 2021)I have 150 no press or any frills. They should ship next week. | ||
| Post 647 • IP flag post | ||
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chefcomics private msg quote post Address this user | |
| Check this out. I am a big supporter of CBCS. But here is an order order info from the other guy Submission #: 408#%#%%% Received: 7/6/22 Items: 21 Declared Value: 230 Service: MODERN Status: Shipped Shipped: 8/8/22 |
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| Post 648 • IP flag post | ||
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Track17 private msg quote post Address this user | |
| ... | ||
| Post 649 • IP flag post | ||
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Paul_G private msg quote post Address this user | |
| Related question, I have some I'm about to ship. It just occurred to me they have moved. I assume packages to their old address will get forwarded to the new address? Am I being naive and I find their new address and change it on the package? |
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| Post 650 • IP flag post | ||
 Moderator
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Jesse_O private msg quote post Address this user | |
| @Paul_G they are telling people to use the new address. However, if you've already mailed it, it will be forwarded. New address is: 2700 Summit Ave., Ste 100 Plano, TX 75074 |
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| Post 651 • IP flag post | ||
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RonC private msg quote post Address this user | |
| Hopefully, my books dropped off at Baltimore Comic Con Oct 22-24 2021 (modern, no press) will be up for grading soon. | ||
| Post 652 • IP flag post | ||
 I'm good with splotches.
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Nuffsaid111 private msg quote post Address this user | |
| Hoping my books that were dropped off during the Cambrian era are graded soon. I left 20 books with one of the Trilobites. |
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| Post 653 • IP flag post | ||
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kidhuman private msg quote post Address this user | |
| Order submitted 8/13/21. Finally out of pressing on 8/3/22 and into grading | ||
| Post 654 • IP flag post | ||
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Kyle_B private msg quote post Address this user | |
| I sent some books out for grading almost a year ago (in 2 weeks it will be a year), but they haven’t changed from processing since. They were officially received in October (at least that's when I was charged for them, and a couple of them I asked to get pressed. Does anyone have a guesstimate of when they will be moved to grading? | ||
| Post 655 • IP flag post | ||