Not a CBCS member yet? Join now »
CBCS Comics
Not a CBCS member yet? Join now »
CBCS Graded

Turnaround time 9.017631

-Our Odin-
Rest in Peace
Jesse_O private msg quote post Address this user
Quote:
Originally Posted by Jtkist
Is it actually written anywhere that TAT starts Wednesday after con ends? Submitted May 14th, marked as received on June 7th, shipped back on June 13th. Not complaining about overall speed for the express tier. Just curious.


Ok. I reached out to a friend who works at CBCS. It is not written down anywhere. It's just been standard operating procedure for years now.
Post 251 IP   flag post
-Our Odin-
Rest in Peace
Jesse_O private msg quote post Address this user
Quote:
Originally Posted by Kasperb991
Dumb ? But I swear I read it some place that the TAT is in business days mon-Fri that's true or is it just days to include the weekend


Yes. TAT is calculated using business days. They do not count the weekend or any holidays.
Post 252 IP   flag post
Collector david75090 private msg quote post Address this user
Picked up my order from June 04 2021, yesterday, June 14 2022. My dashboard is showing that it's ready for pickup.

Now I'm waiting on the last order I have from June 14 2021. It's showing that it's been "received". Of course by clicking on the order number it shows whatever is being pressed as being pressed. The rest is in limbo. "Processed". I suppose if I could've looked closer on the Doctor Strange movie I would've seen my order on one of those realms, somewhere.
Post 253 IP   flag post
I'm waiting.... (tapping fingers).
Splotches is gettin old!
Nuffsaid111 private msg quote post Address this user
Quote:
Originally Posted by david75090
Picked up my order from June 04 2021, yesterday, June 14 2022. My dashboard is showing that it's ready for pickup.

Now I'm waiting on the last order I have from June 14 2021. It's showing that it's been "received". Of course by clicking on the order number it shows whatever is being pressed as being pressed. The rest is in limbo. "Processed". I suppose if I could've looked closer on the Doctor Strange movie I would've seen my order on one of those realms, somewhere.


Just hope and pray that it's not in that paint universe.
Post 254 IP   flag post
Collector Kasperb991 private msg quote post Address this user
Got the email that 3 of 4 books are graded using the express 14 day turn around. Still can't see the grade but that is at 7 full days from marked recieved
Post 255 IP   flag post


Collector Supertom private msg quote post Address this user
Quote:
Originally Posted by Darryl_H
Don't go by where the invoice is and how long its been in a certain area, but by the date and turn around TIME / weeks we have had it.

We are working by date so if our current turn times are 35 weeks, that's how long it will be. Invoices can move a bit faster during the process but they will slow as well and it will even out to the posted turn times.


This goes against what I was told back in November, in that our TAT estimates are based on when they arrive. Which for me was 17 weeks. I was also told at that time that they were actually closer to 25 weeks. Well I'm on 43, so.... It's incredibly frustrating to hear the one thing that actually had some sliver of accuracy is no longer something we should reference when trying to figure out when we'll get our books back. If the TAT is an ever moving target then why estimate it at all?
Post 256 IP   flag post
I blame the forum gremlins. figment private msg quote post Address this user
For "slow tier" vintage orders received in September of 2021, Economy and Expanded, CBCS is now faster than CGC.

My CBCS Expanded order received 9/6/2021 is now complete.
My CGC Economy order received on 9/7/2021 is still at "Scheduled for Grading".
Post 257 IP   flag post
I'm waiting.... (tapping fingers).
Splotches is gettin old!
Nuffsaid111 private msg quote post Address this user
Quote:
Originally Posted by Supertom
Quote:
Originally Posted by Darryl_H
Don't go by where the invoice is and how long its been in a certain area, but by the date and turn around TIME / weeks we have had it.

We are working by date so if our current turn times are 35 weeks, that's how long it will be. Invoices can move a bit faster during the process but they will slow as well and it will even out to the posted turn times.


This goes against what I was told back in November, in that our TAT estimates are based on when they arrive. Which for me was 17 weeks. I was also told at that time that they were actually closer to 25 weeks. Well I'm on 43, so.... It's incredibly frustrating to hear the one thing that actually had some sliver of accuracy is no longer something we should reference when trying to figure out when we'll get our books back. If the TAT is an ever moving target then why estimate it at all?


After getting many more gray hairs, losing hair, aggravation, frustration since the CBCS marketing push in april, I have finally come to just accept they are not who they used to be.
It's sorta like when someone dies.... sorrow, anger, then acceptance. (Not sure if I was ever at the sorrow stage though... lol).
They are catering to, and are all about the Express services. Because that means lost money if not honored.
To think that correct information will be provided for standard tier submissions related to books submitted long ago with falsely published TATs, well - that's just not them anymore. It's a transformed company.

The King is dead, long live the King
Post 258 IP   flag post
Collector Bige private msg quote post Address this user
So we are now on day 8 of CBCS saying that my submissions was completed and ready to ship. Still has not shipped. Wtf is going on. I sent 5 messages to cbcs support and no reply. Calling no longer has people on the end other end, I will now have to go to the other company when I go to a comic con
Post 259 IP   flag post
Collector etapi65 private msg quote post Address this user
Quote:
Originally Posted by etapi65
Quote:
Originally Posted by etapi65
Quote:
Originally Posted by etapi65
Still in the queue for books submitted Orlando Megacon 2021; hit labels around 3/16 and hit heat seal about 2 weeks ago.

Submitted more at Megacon Orlando 2022; did the express to try it out. they're supposed to reach TX the Wednesday after the con, which would be 5/25/2022.

Just receive the notice that they've received the order today. That's 8 (I think) working days to get a 14 day TAT into "received" status. I'm fairly certain my 14 day actually begins today. I'm also pretty sure I'm not getting them in 14 as I was talked into combining shipping with the express order and "slab only/Art" submission being told since they're not getting graded it won't slow down the shipment back. But since labels and heat seal seem to be bottle necks I'm guessing I'll get everything back in 3-4 months. Still much faster than any economy tiers, but we'll see; maybe it will all come back within the express TAT.


As of 10:00 6/8/2022 (after my first post 6/7/2022); the express submission dropped at Orlando Megacon 2022 is in labels.

Got shipping notice.

Received today. They sent the express on it's own (fine with). The slab only hasn't hit the system yet.
Post 260 IP   flag post
Collector tylerindo private msg quote post Address this user
submitted sept 28 2021. nothing. sent off 5 cgc orders since then and all have been returned. is this a joke company, or is it a legit business? I can't tell. Seriously. Anyone? Asking for a friend. Omg. I'd like to say something nice so they don't fuck with my order but I cannot. Yall suck.
Post 261 IP   flag post
Collector Kasperb991 private msg quote post Address this user
@tylerindo can't speak to the Canadian branch but the USA Texas based has a good TAT with express orders from what I have seen but on the plus side for you cgc is quicker I know people thst are waiting over a year now on cgc orders
Post 262 IP   flag post
Collector tylerindo private msg quote post Address this user
@Kasperb991 express orders? Im talking regular orders. Cgc is down to 3 months or less. Like I said, I've had 5 orders come back from cgc in the time my books have been with cbcs. But yeah, keep shilling that cbcs is faster than cgc and maybe one day it will come true! bahahahahahaha
Post 263 IP   flag post
Collector tylerindo private msg quote post Address this user
@Kasperb991 hahahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahahhahahahahahahahahahahahahahah
Post 264 IP   flag post
Masculinity takes a holiday. EbayMafia private msg quote post Address this user
Quote:
Originally Posted by tylerindo
submitted sept 28 2021. nothing. sent off 5 cgc orders since then and all have been returned. is this a joke company, or is it a legit business? I can't tell. Seriously. Anyone? Asking for a friend. Omg. I'd like to say something nice so they don't fuck with my order but I cannot. Yall suck.


Quote:
Originally Posted by Kasperb991
@tylerindo can't speak to the Canadian branch but the USA Texas based has a good TAT with express orders from what I have seen but on the plus side for you cgc is quicker I know people thst are waiting over a year now on cgc orders


So...one of these statements is "shilling" but not the other? Which is which?
Post 265 IP   flag post
Collector Kasperb991 private msg quote post Address this user
@tylerindo again bud I sent off 4 books on a express because let's face it it's the best option for both compaines.companies.. 3 of the 4 books graded already. 7 days on a 14 day tat.. I have books sent with fast pass to cgc that are still not graded from my local lcs..
Post 266 IP   flag post
Collector etapi65 private msg quote post Address this user
Just got the notice today via e-mail on my non-pressing Orlando Megacon 2021 submission stating"... is graded and now it is time to get the comics into a CBCS case! Your tier has entered the production area of the company and will only be here a short time before it ships out!"

It's been listed as in heatseal for about 4 weeks, but I'm assuming it's headed my way very soon. August 18, 2021 would be official "received" date. It hit labels 3/16ish 2022, heat seal between May 19th and 23rd. Sitting at 43 weeks. I also know they mentioned that June -August were the heaviest months of the massive upticks in submissions. So if they're getting through the summer, non-press submissions I'm guessing the TAT will start coming down.
Post 267 IP   flag post
Collector Supertom private msg quote post Address this user
Quote:
Originally Posted by Nuffsaid111
Quote:
Originally Posted by Supertom
Quote:
Originally Posted by Darryl_H
Don't go by where the invoice is and how long its been in a certain area, but by the date and turn around TIME / weeks we have had it.

We are working by date so if our current turn times are 35 weeks, that's how long it will be. Invoices can move a bit faster during the process but they will slow as well and it will even out to the posted turn times.


This goes against what I was told back in November, in that our TAT estimates are based on when they arrive. Which for me was 17 weeks. I was also told at that time that they were actually closer to 25 weeks. Well I'm on 43, so.... It's incredibly frustrating to hear the one thing that actually had some sliver of accuracy is no longer something we should reference when trying to figure out when we'll get our books back. If the TAT is an ever moving target then why estimate it at all?


After getting many more gray hairs, losing hair, aggravation, frustration since the CBCS marketing push in april, I have finally come to just accept they are not who they used to be.
It's sorta like when someone dies.... sorrow, anger, then acceptance. (Not sure if I was ever at the sorrow stage though... lol).
They are catering to, and are all about the Express services. Because that means lost money if not honored.
To think that correct information will be provided for standard tier submissions related to books submitted long ago with falsely published TATs, well - that's just not them anymore. It's a transformed company.

The King is dead, long live the King


Yep, sad but true. The current standard TAT of 224 means I should be getting my books back July 15th which based on the (apparently loose) status on my invoice makes sense. So 11 frikin' months. Nearly 3x what I paid for. Mind you 3 of these books, I paid for 2 day modern, but they stealthily changed their policy on splitting orders (even though their FAQ still says otherwise). It's clear that 224 number was carefully calculated to allow them to focus on the Express tiers. So while it may have been possible to get our 2021 orders out sooner, as soon as they launched the Express tiers, they just set them on the even slower track.

I'm curious what their plan is when people see how miserable their Standard service is, and everyone starts using the Express tiers exclusively. It may be great for business at first but it's going to put them right back in this same situation, only instead of just screwing over Standard shlubs like us, it will actually affect their bottom line. They've created a sort of ironic business model, in that if they get another huge surge of business, it's actually going to negatively impact them. Either that or they drop the Guaranteed TATs and increase prices again.
Post 268 IP   flag post
Collector Kasperb991 private msg quote post Address this user
Got the email 3 of my 4 books are ready to ship I would assume they wait to ship the whole group together is that correct?

Jiat looked at it and they say shipping on all 4 books however I never got an email about the grade on the 4th book.

Either way we are at 9 days from the date the books were dropped off on a 14 day TAT fast pass
Post 269 IP   flag post
Collector The_IronJedi private msg quote post Address this user
So, if my submission of Modern, 2-day Modern and Expanded occured before the new tiers and pricing, where do I stand in terms of TATS? My order has been received and in "processing" for over 80 days and when I submitted (March 2022), I think TATS were less than the current 224 days. More than anything, I'm just curious.
Post 270 IP   flag post
Collector Kasperb991 private msg quote post Address this user
@The_IronJedi valid question buddy hope you get an answer but in the forums I dunno where to tell you but I would reach out to rhe C.S. team in the contact us now page they helped me out when I had a pressing issue from them
Post 271 IP   flag post
No rust here... Nearmint67 private msg quote post Address this user
So I live in Super Sunny & Flippin hot Florida. If I plant an orange tree, will I have eatable oranges before I get back my June 9th "received" submission? Wonder....
Post 272 IP   flag post
Have I told you about the time I dropped off 3,000 comics at SDCC? Scifinator private msg quote post Address this user
Quote:
Originally Posted by The_IronJedi
So, if my submission of Modern, 2-day Modern and Expanded occured before the new tiers and pricing, where do I stand in terms of TATS? My order has been received and in "processing" for over 80 days and when I submitted (March 2022), I think TATS were less than the current 224 days. More than anything, I'm just curious.


@The_IronJedi - if that was one submission that contained all 3 tiers, you are on the slowest boat which would be either the Modern or the Expanded. The estimated TAT on 2-day Mod is nullified by the other two.
Post 273 IP   flag post
Have I told you about the time I dropped off 3,000 comics at SDCC? Scifinator private msg quote post Address this user
Quote:
Originally Posted by Nearmint67
So I live in Super Sunny & Flippin hot Florida. If I plant an orange tree, will I have eatable oranges before I get back my June 9th "received" submission? Wonder....


@Nearmint67 - No
Post 274 IP   flag post
Collector semperfi_ny private msg quote post Address this user
What is "pre-grade"?
Post 275 IP   flag post
Collector Kasperb991 private msg quote post Address this user
@semperfi_ny if I understand your question it might be the screening option like hey if this booknisnt at least a 9.4 don't grade and slab it.. but I kinda need to know where you got the info from
Post 276 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
@semperfi_ny if you got an email or something saying that your order's status is "pre-grade", it just means it's waiting through the TAT to be graded.
Post 277 IP   flag post
I blame the forum gremlins. figment private msg quote post Address this user
Orders from September 2021

CBCS Expanded

1) Delivered 8/10/21, Entered 10/15/21, Grading 2/18/22, Labels 3/1/22, Complete 5/6/22 (268 total days)
2) Delivered 9/07/21, Entered 11/04/21, Grading 5/19/22, Labels 6/4/22, Complete 6/15/22 (281 total days)
3) Delivered 9/07/21, Entered 11/04/21, Grading 5/19/22, Labels 6/4/22
4) Delivered 9/08/21, Entered 11/08/21, Grading 6/03/22, Labels 6/8/22
5) Delivered 9/17/21, Entered 11/12/21, Grading 5/19/22
6) Delivered 9/20/21, Entered 11/11/21

A little out of order, we'll see how the rest of it goes. It is worth noting that submission size does seem to have an effect, with larger submissions taking longer than smaller ones.


CGC Economy

1) Delivered 9/09/21, Entered 9/14/21
2) Delivered 9/24/21, Entered 10/21/21
Post 278 IP   flag post
Collector semperfi_ny private msg quote post Address this user
@Kasperb991 sorry I was super vague...I got an email response today from an email I sent 2 weeks ago. They said my order from 09/21 and 10/21 are in "pregrade". 2 orders, 5 comics each...economy. No rush, no press, just grade them and get them back to me.
Post 279 IP   flag post
Collector Kasperb991 private msg quote post Address this user
@semperfi_ny yeah then basically it's jiat waiting to he graded from what u understand
Post 280 IP   flag post
607024 999 30