Express and tat 14 days17314
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 Collector
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sylcarlin private msg quote post Address this user | |
| Just wondering if anyone paid the express price and actually had a 14 working day tat Is that an accurate tat or is it also incorrect |
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 COLLECTOR
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dielinfinite private msg quote post Address this user | |
| @sylcarlin The new service tiers only went live last Wednesday so they haven’t been available long enough to confirm. That said, the express tiers have a money back guarantee so if they miss the 14 business days then grading is free |
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 Collector
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xvipah private msg quote post Address this user | |
| I might be mistaken, but I think those tiers and prices just went in to effect on the 1st of April. So no one would have gotten any info, positive or negative, about that tier yet I wouldn't think. Or what he said ^ |
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Collector
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sylcarlin private msg quote post Address this user | |
| Thanks That’s good to know |
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Collector
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Elvinv private msg quote post Address this user | |
| This might be a dumb question, but that 14 day TAT, does it include processing and shipping time? | ||
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COLLECTOR
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dielinfinite private msg quote post Address this user | |
| @Elvinv I believe that is the time from the day they arrive at CBCS to the day they leave the office. | ||
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Collector
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Elvinv private msg quote post Address this user | |
| Thanks Quote: Originally Posted by dielinfinite |
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 Where's his Bat-package?
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Byrdibyrd private msg quote post Address this user | |
| I'll be checking it out. I'm shipping a 10-book submission off today. They should have it by the end of the week and then the clock will be ticking! | ||
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 Collector
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Noblebeast315 private msg quote post Address this user | |
| Sure wish my fast pass books from October of ‘21 (no press), could qualify for a guaranteed TAT. At this point I paid fast pass for literally nothing at all. | ||
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COLLECTOR
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dielinfinite private msg quote post Address this user | |
@Noblebeast315 You’ll get them in one eternity instead of two! |
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Collector
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Noblebeast315 private msg quote post Address this user | |
| @dielinfinite truth! | ||
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 would be nice to have a snugger fit.
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Sigur_Ros private msg quote post Address this user | |
Quote:Originally Posted by Elvinv I would assume that is from the day they are "received" in the system to the day they are preparing them for return shipping. Business days only, though. My current submission (last July) took 2 months for them to be "received", just for reference. |
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COLLECTOR
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dielinfinite private msg quote post Address this user | |
| @Sigur_Ros Books are now being received into the system a day or two after the books are delivered | ||
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 past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by Noblebeast315 yeah..I have an order with fast press and fast pass from November - sure would like to know what happened to it.... I mean...for good customer relations they could bump them to lowest express level for free...hell even give us the option to pay the difference - but now the express will jump to the front??? soooo what did I pay fast pass for?? |
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
| so just got an email back saying that " previous tiers will not be changed and will still be worked accordingly. Your order is still currently in the Pressing Stage. With Fast Pressing and Fast Pass already added to it, the only thing you can do now is upgrade the tier of grading." I've replied asking if this means I can upgrade to express grading - sounds like already in pressing so can't adjust that one?? I really also question the 'still be worked accordingly' - I mean - how is that possible? fast before was to cut time in half and new express are faster than that and guaranteed which to me means that an express order would go before a fast so my 1/2 the TAT would keep increasing? maybe I've got it all wrong?? Either way though..express is 14 days grading vs 100+ for the old "fast" - fast pass was $20 and express is $40 - if I can pay $20 more to drop almost 100 days off grading then I'll do it!! Lets see what 'customer service' has to say about it.... |
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by KatKomics so...no..can't upgrade to the new tiers - can only upgrade to the old Rapid or 2 Day modern - what a bunch of bullsh!t when I submitted for fast press and pass it meant I should have had the book back before this November - guess I just have to wait and see and be disappointed when November flies past?? |
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 If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| @KatKomics the old 2-Day is a pinch more expensive than Express but should be faster if that does anything for you. | ||
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by xkonk we'll see if my luck holds out with CS - depending if they know where my order is I might leave things as is..but if it's not too much then I might also pay the extra - need this book at MCS before December 2022! |
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