Can you change return address after they receive the order17244
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 Collector
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tgriffs private msg quote post Address this user | |
I sent out two comics for grading early February 2022 and by the time they finally ship back to me I’ll be in a new home so id need to change that if at all possible if not hope the next people to move in my old house are honest and will give me my package when it arrives  |
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 Collector
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enaz13 private msg quote post Address this user | |
| Yep, I usually use email personally and haven't ever had any problems. But can try phones if want.. I use email customerservice@cbcscomics.com | ||
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 Collector
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Wyldchyld private msg quote post Address this user | |
| Yes email customerservice@cbcscomics.com and they can take care of that. It may take a few weeks to get a response but they will. I had the same issue last year and they fixed it for me. | ||
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 Collector
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SlayerRick710 private msg quote post Address this user | |
| I am in same situation I emailed dhayden@cbcs.com before that I had messaged cbcscustomerservice.com I almost emailed @steveborock, but it looks like it was corrected now time for me to wait. Welcome to the club | ||
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 COLLECTOR
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dielinfinite private msg quote post Address this user | |
| With a 2 year turnaround time for standard pressing orders, CBCS should make it easy to change mailing addresses after submission | ||
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 Hmm... Moderated again!
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figment private msg quote post Address this user | |
Quote:Originally Posted by tgriffs Yes, you can change your payment method and shipping address at any time. Click your login address at the very top of the page, go to profile, then pick the tab for payments or addresses. |
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COLLECTOR
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dielinfinite private msg quote post Address this user | |
| @figment I don't think that's correct. While you can add new addresses and payment methods on your profile but I don't see any way to apply a new address or payment method to an existing order. As far as I know, changes need to be made via customer support |
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Hmm... Moderated again!
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figment private msg quote post Address this user | |
Quote:Originally Posted by dielinfinite Last year, when it was taking CBCS two months to open boxes delivered to them, I ordered and shipped on a card that was stolen a week later. The card was obviously cancelled and I entered a new one in my profile. Six weeks after that, when they did open the box, the new card was charged, not the one used in the ordering process. This is my personal experience with changing payment methods, I would think the same would be true for shipping address, that they look it up in your profile when they need it. In fact, any other way of doing it would be a nightmare from a change control perspective. But you may be right, I am not the expert on the subject. |
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