Scuffed CBCS cases or something else.17227
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Track17 private msg quote post Address this user | |
I'm not trashing CBCS I'd just like to know if this is normal scuffing or something else. All 4 of the books from my 2-Day modern order have these scratches with little dots. Purely cosmetic?     |
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 Collector
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rtdcomics private msg quote post Address this user | |
| @Track17 thats been on every single one of my books for the past 8 months. I reported it in but never got a direct response about the issue. Visually it presents like condensation within the case but I would presume its more likely to be scuffing. There are also several consistent scratches on the cases that seem to be on every single sub. | ||
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 We should have the forum rate our packages.
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HeinzDad private msg quote post Address this user | |
| Put a tiny amount of goo gone on a tissue. Wipe them, presto chango. | ||
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 Collector
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dpiercy private msg quote post Address this user | |
| Yah, the liquids sold for removing scratches on motorcycle helmets are great for the light scuffs on CBCS/CGC cases. | ||
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Collector
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Track17 private msg quote post Address this user | |
| Cool. Thanks for the replies. For a split second I was concerned it might be some sort of condensation on the inner well. | ||
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 Collector
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JSGM private msg quote post Address this user | |
| Same, my last recieved submission returned with nearly every slab containing the same scuffing. An otherwise beautiful and sturdy salad covered with slight scuffs. Not good. This seems to be a relatively new problem, none of my previous submissions have had this issue. I'm not sure what's going on but it needs to be corrected. I'll try the suggestions above and hopefully it works but this is concerning, considering I have nearly 70 books currently submitted. | ||
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 Collector
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Huntergreene2 private msg quote post Address this user | |
| I've had scuffing on every submission I've done. Cleaned it right up with Meguire's Plastx. Use it with my CD resurfacing machine too. | ||
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Collector
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JSGM private msg quote post Address this user | |
Quote:Originally Posted by Huntergreene2 Thanks! I'll try it. |
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| Post 8 • IP flag post | ||
 I'm a #2.
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BigRedOne1944 private msg quote post Address this user | |
| I do believe CBCS had this issue before and it had to do with the machine that seals the slabs needing to be adjusted or something like that... | ||
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 Collector
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Kinsella5 private msg quote post Address this user | |
| 30 books from the Tynion signing received a few days go...all of them had this issue of scuffing/scratching running down the top to the bottom of the cases front and back. I paid for quality work, I didn't pay for subpar work. This is a CBCS production issue, as BigRed mentioned, CBCS needs to fix it and take care of those who's books are affected. For those who have found a solution that works for them, my hat is off to you, but I didn't pay for cases that require me to clean/fix defects upon delivery. | ||
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I'm a #2.
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BigRedOne1944 private msg quote post Address this user | |
| The books I just received also had these faint "roller marks" (for a lack of a better term) They run vertical with the one on the front of the slab being on the left and the corresponding one on the back being on the right side of the slab. It appears to me that its something in the production phase that guides or rolls pressure on the slab when it is being sealed. Hopefully CBCS can address the issue quickly. Their slabs are just to beautiful to have these marks on them. |
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 Not trying to be an ass since February 12, 2020.
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HulkSmash private msg quote post Address this user | |
Quote:Originally Posted by BigRedOne1944if I remember correctly; it has/had something to do with the manufacturer of the slabs. They were “working with the manufacturer”, then covid, then who knows what happened with it. It may have been a similar issue; a lot has happened before today so my memory is a bit spotty on that one. |
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| Post 12 • IP flag post | ||
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Collector
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JSGM private msg quote post Address this user | |
| It's definitely a problem that needs to addressed immediately. I'll try the methods recommended abovw in an attempt to reduce the amount of scratches but these scuffs or "roller marks" pretty much ruin the display and appearance of the comic. I honestly think this isn't every case but my most recent returned sub looked horrible. Enough word gets around and that gonna hurt this company's rep. Hopefully the scuff issue is corrected and fast. | ||
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We should have the forum rate our packages.
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HeinzDad private msg quote post Address this user | |
| Cmon guys. Do you want them to bedazzle them as well? All these suggestions work and I get you shouldn't have to try them but you pay for a grade. wtf is a roller mark? They printing plastic like paper? |
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I'm a #2.
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BigRedOne1944 private msg quote post Address this user | |
Quote:Originally Posted by HeinzDad I disagree... I pay for a finished product and the condition of that product has as much to do with that physical slab as the numerical grade. I hate to say it, but even newton rings are better than these marks. |
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| Post 15 • IP flag post | ||
 I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| I forsee zero impact to CBCS because of these "roller" marks. Judging by the pictures they are barely visible....they are few and far between.....and 99.99% of clients won't care because of the two previous reasons. This is not an issue....miles away from CGC's newton rings and that had little to no impact on CGC. | ||
| Post 16 • IP flag post | ||
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We should have the forum rate our packages.
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HeinzDad private msg quote post Address this user | |
| Ive been bedazzling my cases since 2016. Yeah that's not long time but its not anything new. And when I say cases it wasn't brand specific. | ||
| Post 17 • IP flag post | ||
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I'm a #2.
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BigRedOne1944 private msg quote post Address this user | |
| For those that don't care about the quality of the product, your right it will have zero impact. But lots collectors are OCD and to many it will matter, and I think Steve Borock and CBCS have a vested interest in putting out the best quality product they can if they want their brand to grow and be able to gain more market share. Even more so when its an issue like this that's likely easily addressed. Bringing up the Newton Ring thing to try and justify CBCS not addressing a quality issue with their own slabs is just plain dumb. |
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| Post 18 • IP flag post | ||
 would be nice to have a snugger fit.
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Sigur_Ros private msg quote post Address this user | |
Quote:Originally Posted by GAC I mean... I guess we can pretend it's not an issue, sure. Or, when you're someone like me who is only trying CBCS because of the issues I was receiving and seeing at CGC, and I just received 9 books back yesterday, all with this exact problem, of course it's an issue. As I have stated before, I am here to test the service. Happy with Steve and the grading I've seen, but was not expecting to have to search for and buy a product to finish the job on my cases. These aren't the kind of scuffs people complain about at CGC, where cases bump into one another, etc. These are production-induced, consistent scuffs, that run the entire length, likely on all cases included in a given run. I have 30+ more sitting there... I certainly hope they figure this out before they get encapsulated. Either they are causing it or they are buying the plastic with scuffs already present. Both can be fixed. What you should say is it's not an issue for you. Trying to cover for a company by saying issues shouldn't be a problem for others... is exactly what goes on in the CGC forums. Don't. Present on all 9 cases.. front and back...   But sure, no Newton rings. woo hoo ? |
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| Post 19 • IP flag post | ||
 I'm waiting.... (tapping fingers).Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
| My best friend for both companies. It's such a blast performing secondary operations on a delivered product. Sorta like buffing scratches out of a brand new car! Fun Fun Fun!  |
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| Post 20 • IP flag post | ||
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would be nice to have a snugger fit.
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Sigur_Ros private msg quote post Address this user | |
Quote:Originally Posted by HeinzDad Then why aren't they just shipping the books back with a piece of paper and a number if that's all that's being paid for? That's certainly not all they are charging you for, per their own web site. Quote: Originally Posted by HeinzDad Clearly these are laid down and run through some machine, maybe to heat-seal the glue? Maybe it's from the manufacturer of the parts? We don't, and probably won't know. But "roller marks" are the scuffs you are seeing in the photos that run straight, from top-to-bottom of the cases. |
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
Quote:Originally Posted by Sigur_Ros Nah...some people like to make mountains out of mole hills. None of my books I received have this issue or they're so faint its not even noticeable, but whatever, I just don't see this as anything critical and I suspect most won't either but do what you need to do. |
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| Post 22 • IP flag post | ||
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would be nice to have a snugger fit.
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Sigur_Ros private msg quote post Address this user | |
Quote:Originally Posted by Nuffsaid111 Thanks for the heads up. This stuff work? |
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| Post 23 • IP flag post | ||
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I'm waiting.... (tapping fingers). Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
Quote:Originally Posted by Sigur_Ros Yupper... its the best. I've used it religiously and anything on the exterior it works wonders. |
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Collector
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Track17 private msg quote post Address this user | |
Quote:Originally Posted by GAC I don’t know why you’d say I’m making a mountain out of a mole hill. I simply asked if it was normal scuffing or something else. At $125 per book I gotta admit I was a bit disappointed to see scuffs on the front and back of the cases. You say they are barely visible but I’d have to disagree. Anyway, now that I know there’s a possible fix I’ll give it a try. |
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| Post 25 • IP flag post | ||
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would be nice to have a snugger fit.
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Sigur_Ros private msg quote post Address this user | |
Quote:Originally Posted by Track17 You weren't. You were simply asking about them. Some, who apparently think mole hills are acceptable, are just in auto-defense mode. They shouldn't be there. Hopefully the company figures out the fix. It is disappointing. |
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| Post 26 • IP flag post | ||
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We should have the forum rate our packages.
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HeinzDad private msg quote post Address this user | |
| I guess at 24 dollars a book I’m ok with wiping them up. | ||
| Post 27 • IP flag post | ||
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
Quote:Originally Posted by Track17 That was not directed at you. You were simply asking the question and it's a perfectly appropriate question to ask. |
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Collector
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JSGM private msg quote post Address this user | |
| The fella that suggested "Maguire's Plastix" is correct. It does indeed improve the look of the case. So if you've had a recently returned sub with similar scuff issues, this product does work. I ordered it from Amazon for around 6 bucks and it works, on headlights as well. It shouldn't have to come this but it is a solution if you've had a similar experience. So give it a shot. As previously stated the scuff issue is not present on every book but when it is...it's noticeable. Very noticeable. Anyway, CBCS has overall preformed well in my experience, I love the CBCE case and trust the grade, even when it hurts. The scuff issue might be a just a few random bugs but when you wait for months or years, or pay extra to get your comics back quickly, you expect a quality product. So when they show up clouded with scuffs, it's natural to have a negative response. So there..CBCS has the best case for many reasons. Sleek design. Rigid strength and above all..clarity. Books look good in this case. That's what I want and that's what I'm paying for. All arguments otherwise are ridiculous. So if you're one of the few with similar scuff issue, check out Maguire's Plastix..no I don't work for Maguire's or hold stock in that company but it does work. Hopefully you won't need to use it. |
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Collector
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Kinsella5 private msg quote post Address this user | |
Quote:Originally Posted by GAC With all due respect GAC, you are backpedaling because you got called out. Your "making mountains out of a molehill" comment was rather immature to say the least and it was directed towards those who have been having the issue with their cases and pointing it out here due to being disappointed and upset but we have every right to be. As you stated you haven't had the issue personally so why belittle those with your comments that are having issues with their cases? I spent nearly $2K in signature fees and grading costs to have 30 books all show up with scratched/scuffed cases and I, and others like me, should shrug our shoulders and just accept it? You also mentioned buyers wouldn't notice. Really? If you bought a graded comic that looked like the images attached of one of the books I got back, would you be ok with it or would you contact the seller and demand a refund? I suspect the latter. I really hope you and the other naysayers never have this issue with your slabs, I really do. I tried the Plastix today that another user pointed out, sorry, didn't fix the issue at all. In fact one of my cases appears to have fingerprints inside the case. Up until this invoice of books, I have never had an issue like this before from CBCS, and I hope the several other books that I have in processing don't have this issue either. I will know Wednesday when the next batch of books arrive but none of these books should have made it past quality control. If this is an isolated incident due to some sort of equipment failure during the production process or a bad batch of cases, hopefully it is corrected soon.     |
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